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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209260 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209260 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558331 Views

78 replies

3 likes

  • 558331 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461689 Views

575 replies

39 likes

Account
Free
  • 461689 Views
  • 575 replies
  • 39 likes

Superuser Contribution Playback says started with seconds on clock at beginning of song which cuts off end (Samsung)

PlanPremiumCountryUKDevice Samsung Galaxy S20 with Samsung soundbar on Samsung connectOperating SystemAndroid 11 My Question or IssueRecently when playing through my s20 through Samsung connect to a Samsung hw-ms650 the song will begin with varying s...

Regular

Plan Premium Country UK Device  Samsung Galaxy S20 with Samsung soundbar on Samsung connect Operating System Android 11   My Question or Issue Recently when playing through my s20...

Novy

Moderator

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord Rich Presence

So, I am playing music on my android device but it’s not showing on my status on discordPlanFreeCountryUnited States DeviceGalaxy A20Operating SystemAndroid 10 My Question or IssueStatus not appearing on discord

Music Fan

So, I am playing music on my android device but it’s not showing on my status on discord Plan Free Country United States  Device Galaxy A20 Operating System Android 10   My Questi...

PatrikF1

Newbie

6400 Views

2 replies

0 likes

  • 6400 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify "No Internet Connection Available" and Spotify Connect not working

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1Operating SystemAndroid 11//Android 9//Windows 10 My Question or IssueI recently updated to Android 11 on my device. Opened Spotify and despite having a ver...

Newbie

  Plan Premium Country Malaysia Device Samsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1 Operating System Android 11//Android 9//Windows 10   My Question or Issue I ...

Jeremy

Spotify Legend

631 Views

1 replies

1 likes

  • 631 Views
  • 1 replies
  • 1 likes

Superuser Contribution (Mobile app) Album art missing

PlanPremiumCountryCzech Republic DeviceHuawei Y6 Prime 2018Operating SystemAndroidMy Question or IssueA few weeks ago, the album art for most of my downloaded music disappeared. It only appears for a few random albums/tracks. The art just doesn't sho...

Casual Listener

  Plan Premium Country Czech Republic   Device Huawei Y6 Prime 2018 Operating System Android My Question or Issue A few weeks ago, the album art for most of my downloaded music d...

CarlosE

Spotify Legend

1123 Views

4 replies

0 likes

  • 1123 Views
  • 4 replies
  • 0 likes

Superuser Contribution Is there a way to not have to login on another device with no internet?

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spotify when I'm at work. The phone has no cell service ...

Visitor

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spoti...

CarlosE

Spotify Legend

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android local files won't download

PlanPremiumCountryUSDeviceGalaxy S10Operating SystemAndroid R, Windows 10 My Question or IssueI add local files (mp4) to Spotify on my PC, then add them to a playlist. When I go to download the playlist on my Android phone on the same wifi as my PC, ...

Newbie

Plan Premium Country US Device Galaxy S10 Operating System Android R, Windows 10   My Question or Issue I add local files (mp4) to Spotify on my PC, then add them to a playlist. When I...

Novy

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

[Android] Lyrics not showing

PlanFamily PremiumCountryBrazilDeviceOnePlus 7TOperating SystemAndroid 10 My Question or IssueThe lyrics feature was enabled on my country and I could never see them. My mother's account (same family) show the lyrics normally on her phone and I tried...

Newbie

Plan Family Premium Country Brazil Device OnePlus 7T Operating System Android 10   My Question or Issue The lyrics feature was enabled on my country and I could never see them. My mo...

Mikimoto

Gig Goer

1512 Views

2 replies

1 likes

Android
lyrics
Mobile
  • 1512 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Why i didnt get lyrics on my app

PlanPremiumCountryIndonesiaDevice Operating System(Android Oreo) My Question or IssueMy friends get the update lyrics on their device, i try to update my app to lastest version and i still didnt get the lyrics feature.i just get "behind the lyrics" f...

Casual Listener

Plan Premium Country Indonesia Device   Operating System (Android Oreo)   My Question or Issue My friends get the update lyrics on their device, i try to update my app to las...

Mikimoto

Gig Goer

3049 Views

5 replies

2 likes

lyrics app android
  • 3049 Views
  • 5 replies
  • 2 likes

Superuser Contribution Unable to like/unlike songs or edit playlists

PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...

Visitor

Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS)   Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...

Alex

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] remove Your top podcasts from Home screen

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want shared. If someone knows a way, pray tell. Thank you. Come on Spotify, fix this. Please?

Casual Listener

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen.  This is not public information that I want shared.  If someone knows a w...

Ivan

Spotify Legend

3768 Views

3 replies

42 likes

Android
  • 3768 Views
  • 3 replies
  • 42 likes

Superuser Contribution Android plalists in folders are all in different order to PC

PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...

Regular

Plan Free/Premium Country : UK   Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Quest...

Alex

Spotify Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs continue to play after bluetooth headset disconnect

PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...

Jeremy

Spotify Legend

622 Views

1 replies

0 likes

Android
bug
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist/Song not updating upon start of new song

Plan: PremiumCountry: USADevice: Samsung Galaxy 10eOperating System: Android (phone) / UConnect (car) My Question or IssueAfter about one to two hours of driving while playing music in Android Auto mode, with Spotify on the car screen most of the tim...

Casual Listener

  Plan: Premium Country: USA Device: Samsung Galaxy 10e Operating System: Android (phone) / UConnect (car)   My Question or Issue After about one to two hours of driving while p...

Jeremy

Spotify Legend

1216 Views

3 replies

0 likes

  • 1216 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song plays for a few seconds, then changes

PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...

Visitor

Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...

Novy

Moderator

2027 Views

1 replies

0 likes

  • 2027 Views
  • 1 replies
  • 0 likes

Superuser Contribution The interface is completely changed at random and only only "previews" of the songs are played

PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...

Newbie

Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue At random, when I open the Spotify app, all playlists look different and ...

Alex

Spotify Legend

760 Views

1 replies

0 likes

bug
Interface
  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle / Repeat controls are not visible in PLAYLIST tracks, but they are visible in ALBUM tracks

Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...

Regular

Hey.  This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...

Alex

Spotify Legend

724 Views

1 replies

2 likes

  • 724 Views
  • 1 replies
  • 2 likes

Superuser Contribution spotify wont start on samsung smart tv

PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...

Visitor

  Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...

Eni

Moderator

1293 Views

1 replies

1 likes

  • 1293 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not syncing on android

PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...

Regular

Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11   My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...

Alex

Spotify Legend

3946 Views

19 replies

0 likes

Loca Files
Local files for Spotify Mobile
Local files not downloading
  • 3946 Views
  • 19 replies
  • 0 likes

About the lock screen player

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't get the difference, since we both are premium user...

Visitor

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't...

BlankShade

Newbie

1385 Views

1 replies

0 likes

  • 1385 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution not playing many songs

PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....

Casual Listener

Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0   My Question or Issue Many songs are not playing. The current time in the song in the lower lef...

Jeremy

Spotify Legend

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes