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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6907 Views

0 replies

7 likes

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Superuser Contribution Play-control - notificatonbar

Hello,I have the problem under Android 10 and MIUI 12 (Xiaomi Redmi Note 9 Pro) that the playback notification in the status bar does not disappear after quitting.This does not disappear until I kill the process of Spotify.Does anyone have the proble...

Casual Listener

Hello, I have the problem under Android 10 and MIUI 12 (Xiaomi Redmi Note 9 Pro) that the playback notification in the status bar does not disappear after quitting. This does not disappear until I ...

Elena

Moderator

1774 Views

3 replies

0 likes

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Superuser Contribution Local Files Art Not Syncing to Android

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssueWhen I used Kid3 to asign album art to my Local Files, they all changed in my laptop. And some of them synced to my phone. When I undownloaded them, closed the app, ...

Casual Listener

Plan Premium Country   Device Samsung S7 Operating System Android 8.0.0   My Question or Issue When I used Kid3 to asign album art to my Local Files, they all changed in my laptop...

Ver

Spotify Legend

1920 Views

4 replies

1 likes

  • 1920 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can I transfer albums from another service?

PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...

Regular

Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...

saguaroman

Newbie

2745 Views

2 replies

0 likes

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Superuser Contribution My full screan lyrics dont working

PlanFree/PremiumPremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueThe full screen lyrics visualizer is not working since few days ago, I t...

Newbie

Plan Free/Premium Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or...

Vasil

Moderator

662 Views

3 replies

4 likes

  • 662 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify streaming on my google home mini, BUT NO SOUND

PlanPremiumCountryMexicoDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueSo I've been using my Google home mini for the past year or so and it has been working okay, but today I just wanted to hear some music whilst I was reading.Sup...

Newbie

Plan Premium Country Mexico Device Google Home Mini Operating System Android   My Question or Issue So I've been using my Google home mini for the past year or so and it has been worki...

Alex

Spotify Legend

1896 Views

1 replies

0 likes

down
Downtime
Google Home
not working
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Solved!!Superuser Contribution Queue Doesn't Auto-Clear When I Select a Playlist

PlanPremiumCountryUnited StatesDevicePC, Samsung Galaxy S9+Operating SystemWindows, Android 10 My Question or IssuePerhaps I'm just not aware of how to use the queue properly, but... My typical usage of Spotify is to queue up several podcast episodes...

Casual Listener

Plan Premium Country United States Device PC, Samsung Galaxy S9+ Operating System Windows, Android 10   My Question or Issue Perhaps I'm just not aware of how to use the queue properly...

nblachowicz

Casual Listener

636 Views

2 replies

0 likes

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daily mix wont refresh.

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my computer lenovo thinkpad e570 with windows 10 and also the...

Visitor

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my compute...

446 Views

0 replies

2 likes

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Superuser Contribution can't see song names in playlist

PlanPremiumCountryIsraelDevicecar’s media systemOperating SystemAndroidMy Question or Issuei can't see song names in playlistonl in Albums

Visitor

Plan Premium Country Israel Device car’s media system Operating System Android My Question or Issue i can't see song names in playlist onl in Albums

Eni

Moderator

1518 Views

11 replies

1 likes

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  • 1 likes

Superuser Contribution Cannot download albums, can download playlists with the albums

PlanPremiumCountryCzech RepublicDeviceMoto G5Operating SystemAndroid Oreo My Question or IssueIt's now been at least a month that I have not been able to download any albums at all. I can visit the album and click the Download button, the download bu...

Music Fan

Plan Premium Country Czech Republic Device Moto G5 Operating System Android Oreo   My Question or Issue It's now been at least a month that I have not been able to download any al...

akaforty_1

Music Fan

1007 Views

3 replies

0 likes

can download playlists
cannot download albums
unable to download albums
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Superuser Contribution Full screen lyrics visualizer not working

PlanPremiumCountryDominican RepublicDeviceSamsung Galaxy S20+Operating SystemAndroid 10 My Question or IssueThe full screen lyrics visualizer is not working since few days ago, I tried resetting the app through cleaning cache and data, but the proble...

Visitor

Plan Premium Country Dominican Republic Device Samsung Galaxy S20+ Operating System Android 10   My Question or Issue The full screen lyrics visualizer is not working since few days ag...

Ivan

Spotify Legend

907 Views

1 replies

0 likes

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  • 1 replies
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Cant log in to my device

PlanPremiumCountryIrelandDeviceChill box maxOperating SystemAndroid My Question or IssueHi,I cant log in to Spotify on my android device. Currently receiving message ' you are set to offline, please go online to connect..'When I try to log in via fac...

Newbie

  Plan Premium Country Ireland Device Chill box max Operating System Android   My Question or Issue Hi, I cant log in to Spotify on my android device. Currently receiving messag...

AdamDamon

Community Legend

343 Views

1 replies

0 likes

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Superuser Contribution [Mobile][Playlists] Disable Random Mode in Release Radar

Hey People, I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual playlist of mine, start a song, and switch off random mode th...

Newbie

Hey People,   I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual p...

Elena

Moderator

1012 Views

1 replies

0 likes

Mobile
Playlists
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Superuser Contribution Spotify app crashing when used within Android Auto

PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...

Casual Listener

  Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9   For the last five days I've been unable to use Spotify in the car and, afterwards, t...

Mihail

Spotify Legend

3357 Views

3 replies

1 likes

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Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

2911 Views

2 replies

0 likes

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[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

Visitor

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...

dinomight

Spotify Star

552 Views

1 replies

0 likes

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Superuser Contribution [Android][Other] Web Player Randomly Connects. Stops playing through my phone speaker

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web player chromebook" on its own. It's really really a...

Visitor

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web ...

Xenia

Moderator

409 Views

1 replies

0 likes

Android
Other
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Solved!!Superuser Contribution Can't play local file songs on mobile.

PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...

Regular

  Plan Premium Country: Switzerland   Device Samsung galaxy S20 Operating System Android 11   My Question or Issue   Whenever i try to play songs that i uploaded from ...

MafeG

Spotify Legend

11327 Views

23 replies

0 likes

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Google home with several user and Spotify family ...

PlanFamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueHi there, I am using google home under which 2 speakers (HK Citation One Duo) are defined, this under my house where I have set Spo...

Casual Listener

Plan Family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue Hi there, I am using google home under which 2 spe...

Cdelecole

Casual Listener

734 Views

2 replies

0 likes

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Superuser Contribution Artist page loading issue on Android

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing happens, i have to force stop the app twice to tempora...

Casual Listener

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing hap...

Jeremy

Spotify Legend

1686 Views

3 replies

0 likes

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Superuser Contribution Downloads reset after every crash or restart

PlanPremiumCountryUnited StatesDevice(LG G7 Thinq)Operating System(Android) My Question or IssueI have about 500 songs downloaded from local files and my regular library. Every time the app crashes (which is frequent) or every time I restart the app ...

Casual Listener

Plan Premium Country United States Device (LG G7 Thinq) Operating System (Android)   My Question or Issue I have about 500 songs downloaded from local files and my regular library. Eve...

patrickhager6

Casual Listener

1699 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes