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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

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Superuser Contribution Spotify streaming on my google home mini, BUT NO SOUND

PlanPremiumCountryMexicoDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueSo I've been using my Google home mini for the past year or so and it has been working okay, but today I just wanted to hear some music whilst I was reading.Sup...

Newbie

Plan Premium Country Mexico Device Google Home Mini Operating System Android   My Question or Issue So I've been using my Google home mini for the past year or so and it has been worki...

Alex

Spotify Legend

1893 Views

1 replies

0 likes

down
Downtime
Google Home
not working
  • 1893 Views
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Solved!!Superuser Contribution Queue Doesn't Auto-Clear When I Select a Playlist

PlanPremiumCountryUnited StatesDevicePC, Samsung Galaxy S9+Operating SystemWindows, Android 10 My Question or IssuePerhaps I'm just not aware of how to use the queue properly, but... My typical usage of Spotify is to queue up several podcast episodes...

Casual Listener

Plan Premium Country United States Device PC, Samsung Galaxy S9+ Operating System Windows, Android 10   My Question or Issue Perhaps I'm just not aware of how to use the queue properly...

nblachowicz

Casual Listener

635 Views

2 replies

0 likes

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daily mix wont refresh.

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my computer lenovo thinkpad e570 with windows 10 and also the...

Visitor

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my compute...

446 Views

0 replies

2 likes

  • 446 Views
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  • 2 likes

Superuser Contribution can't see song names in playlist

PlanPremiumCountryIsraelDevicecar’s media systemOperating SystemAndroidMy Question or Issuei can't see song names in playlistonl in Albums

Visitor

Plan Premium Country Israel Device car’s media system Operating System Android My Question or Issue i can't see song names in playlist onl in Albums

Eni

Moderator

1508 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Cannot download albums, can download playlists with the albums

PlanPremiumCountryCzech RepublicDeviceMoto G5Operating SystemAndroid Oreo My Question or IssueIt's now been at least a month that I have not been able to download any albums at all. I can visit the album and click the Download button, the download bu...

Music Fan

Plan Premium Country Czech Republic Device Moto G5 Operating System Android Oreo   My Question or Issue It's now been at least a month that I have not been able to download any al...

akaforty_1

Music Fan

1007 Views

3 replies

0 likes

can download playlists
cannot download albums
unable to download albums
  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution Full screen lyrics visualizer not working

PlanPremiumCountryDominican RepublicDeviceSamsung Galaxy S20+Operating SystemAndroid 10 My Question or IssueThe full screen lyrics visualizer is not working since few days ago, I tried resetting the app through cleaning cache and data, but the proble...

Visitor

Plan Premium Country Dominican Republic Device Samsung Galaxy S20+ Operating System Android 10   My Question or Issue The full screen lyrics visualizer is not working since few days ag...

Ivan

Spotify Legend

907 Views

1 replies

0 likes

  • 907 Views
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  • 0 likes

Cant log in to my device

PlanPremiumCountryIrelandDeviceChill box maxOperating SystemAndroid My Question or IssueHi,I cant log in to Spotify on my android device. Currently receiving message ' you are set to offline, please go online to connect..'When I try to log in via fac...

Newbie

  Plan Premium Country Ireland Device Chill box max Operating System Android   My Question or Issue Hi, I cant log in to Spotify on my android device. Currently receiving messag...

AdamDamon

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
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Superuser Contribution [Mobile][Playlists] Disable Random Mode in Release Radar

Hey People, I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual playlist of mine, start a song, and switch off random mode th...

Newbie

Hey People,   I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual p...

Elena

Moderator

1012 Views

1 replies

0 likes

Mobile
Playlists
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Superuser Contribution Spotify app crashing when used within Android Auto

PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...

Casual Listener

  Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9   For the last five days I've been unable to use Spotify in the car and, afterwards, t...

Mihail

Spotify Legend

3357 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

2909 Views

2 replies

0 likes

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  • 2 replies
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[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

Visitor

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...

dinomight

Spotify Star

551 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Android][Other] Web Player Randomly Connects. Stops playing through my phone speaker

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web player chromebook" on its own. It's really really a...

Visitor

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web ...

Xenia

Moderator

409 Views

1 replies

0 likes

Android
Other
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  • 1 replies
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Solved!!Superuser Contribution Can't play local file songs on mobile.

PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...

Regular

  Plan Premium Country: Switzerland   Device Samsung galaxy S20 Operating System Android 11   My Question or Issue   Whenever i try to play songs that i uploaded from ...

MafeG

Spotify Legend

11288 Views

23 replies

0 likes

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  • 23 replies
  • 0 likes

Google home with several user and Spotify family ...

PlanFamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueHi there, I am using google home under which 2 speakers (HK Citation One Duo) are defined, this under my house where I have set Spo...

Casual Listener

Plan Family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue Hi there, I am using google home under which 2 spe...

Cdelecole

Casual Listener

733 Views

2 replies

0 likes

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Superuser Contribution Artist page loading issue on Android

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing happens, i have to force stop the app twice to tempora...

Casual Listener

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing hap...

Jeremy

Spotify Legend

1684 Views

3 replies

0 likes

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Superuser Contribution Downloads reset after every crash or restart

PlanPremiumCountryUnited StatesDevice(LG G7 Thinq)Operating System(Android) My Question or IssueI have about 500 songs downloaded from local files and my regular library. Every time the app crashes (which is frequent) or every time I restart the app ...

Casual Listener

Plan Premium Country United States Device (LG G7 Thinq) Operating System (Android)   My Question or Issue I have about 500 songs downloaded from local files and my regular library. Eve...

patrickhager6

Casual Listener

1697 Views

2 replies

2 likes

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Samsung Galaxy A71 Lock Screen Controls

My Device is a Samsung Galaxy A71 5g running Android 10 The issue was that music controls would not show on the lock screen. I tried all of the other suggestions for making them show up (and I'm not sure if they are also required to make it work) inc...

Visitor

My Device is a Samsung Galaxy A71 5g running Android 10   The issue was that music controls would not show on the lock screen. I tried all of the other suggestions for making them show up (and...

1464 Views

0 replies

0 likes

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Download issue

PlanPremiumCountry DevicePocophone F1Operating SystemAndroid 10 My Question or IssueI started experiencing issue with trying to download spotify from play store, and due to issue i was forced to download apk. I don't understand what happened since my...

Casual Listener

  Plan Premium Country   Device Pocophone F1 Operating System Android 10   My Question or Issue I started experiencing issue with trying to download spotify from play store,...

Billy-J

Spotify Star

515 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution app not working

PlanPremiumCountrythe NetherlandsDeviceSamsung Galaxy A8 2018Operating System My Question or IssueThe spotify app stopped working on my phone since yesterday when I want to play music the bar just stays at 0:00 and all of my downloaded songs are gone...

Visitor

  Plan Premium Country the Netherlands Device Samsung Galaxy A8 2018 Operating System     My Question or Issue The spotify app stopped working on my phone since yesterday wh...

Mario

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist page not shown

PlanPremiumCountryMexicoDeviceMoto E4 plusOperating SystemAndroid 7.1.1 My Question or Issuewhen i look for an artist and click to see their profile the app doesn't show anything and gives me a error message saying that something went wrong and that ...

Newbie

Plan Premium Country Mexico Device Moto E4 plus Operating System Android 7.1.1   My Question or Issue when i look for an artist and click to see their profile the app doesn't show anyt...

lbvec

Casual Listener

825 Views

4 replies

2 likes

  • 825 Views
  • 4 replies
  • 2 likes