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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385555 Views

544 replies

34 likes

Account
Free
  • 385555 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7956 Views

0 replies

7 likes

  • 7956 Views
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  • 7 likes

Solved!!Superuser Contribution [Android][Other] Translation correction

Please replace the word "підбірка" with the word "добірка" in the Ukrainian version of the application. "Підбірка" is a calque from the Russian language, there is no such word in the literary Ukrainian language.

Casual Listener

Please replace the word "підбірка" with the word "добірка" in the Ukrainian version of the application. "Підбірка" is a calque from the Russian language, there is no such word in the literary Ukraini...

Ver

Spotify Legend

564 Views

1 replies

0 likes

Android
Other
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Songs Keep Disappearing

Every month or so my local downloaded songs disappear and have to be re-downloaded. It's freakishly annoying, especially when I use one sound piece for sleep and after getting it bed it turns out the song is not there. How to solve this problem? Is i...

Roadie

Every month or so my local downloaded songs disappear and have to be re-downloaded. It's freakishly annoying, especially when I use one sound piece for sleep and after getting it bed it turns out the...

Novy

Moderator

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue goes straight to playlist radio or restarts a new queue when playlist is shuffled

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueHello,I have noticed that lately, whenever I shuffle a playlist while connected to Bluetooth in my car via wireless adapter, the first song in the que...

Music Fan

Plan Premium Country United States Device Samsung Galaxy S10e Operating System Android   My Question or Issue Hello, I have noticed that lately, whenever I shuffle a playlist while co...

Ivan

Spotify Legend

845 Views

3 replies

1 likes

  • 845 Views
  • 3 replies
  • 1 likes

Superuser Contribution Red web podcast will not play.

PlanPremiumCountryUsDeviceS20 plus My Question or IssueSo starting about two weeks ago. The podcast "red web" just won't play. I'll open it and it will sit at 00:00 and never move forward. I've tried it on wifi and data, I've tried a fresh install of...

Casual Listener

  Plan Premium Country Us Device S20 plus   My Question or Issue So starting about two weeks ago. The podcast "red web" just won't play. I'll open it and it will sit at 00:00 and n...

Ivan

Spotify Legend

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution High mobile data usage even with all data saver options turned on

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Two months in a row now, Spotify has used 800 MB of mobile data in a giant burst for no apparent reason, even with all the data saver options turned on. I'm almost always on wifi, so ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android   Two months in a row now, Spotify has used 800 MB of mobile data in a giant burst for no apparent reason, even...

Jeremy

Spotify Legend

2332 Views

3 replies

1 likes

data usage
mobile data consumption
  • 2332 Views
  • 3 replies
  • 1 likes

Superuser Contribution Downloading songs over cellular while on wifi

PremiumUSAPixel 2 XLAndroid 11Data Saver - EnabledDownload over Cellular - Disabled It looks like Spotify is downloading playlists over cellular when I'm on weak wifi.Spotify has used ~2GB of data in 14 days and I haven't spent much time listening to...

Regular

Premium USA Pixel 2 XL Android 11 Data Saver - Enabled Download over Cellular - Disabled   It looks like Spotify is downloading playlists over cellular when I'm on weak wifi. Spotify has...

manaswi

Casual Listener

1573 Views

7 replies

0 likes

  • 1573 Views
  • 7 replies
  • 0 likes

Can't share spotify on instagram story

When I try to share a song on instagram stories it takes me to the instagram camera This is happening for a few days Some of my friends have the same problemPlanStudents premiumCountryGreeceDevice : one plus 8 t (iPhone 8, Samsung Galaxy 9, Macbook P...

Visitor

When I try to share a song on instagram stories it takes me to the instagram camera  This is happening for a few days  Some of my friends have the same problem Plan Students premium Co...

Bittencourt

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound in car anymore (but phone calls work)

PlanPremiumCountryGermanyDeviceOppo X2 Lite My Question or IssueDear All, I usually listen to Spotify in the car everyday. Last week suddenly it stopped working. The Spotify app tells me it plays the music but nothing is reaching the car anymore (I h...

Visitor

Plan Premium Country Germany Device Oppo X2 Lite   My Question or Issue Dear All, I usually listen to Spotify in the car everyday. Last week suddenly it stopped working. The Spotify app ...

Novy

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Why I can't share a song from Spotify to Instagram Story?

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 9Operating SystemMIUI Global 12.0.2 Stable My Question or IssueWhy I can't share a song from Spotify to Instagram Story? I already have both of them (Spotify and Instagram) updated on last version, d...

Visitor

Plan Premium Country Indonesia Device Xiaomi Redmi Note 9 Operating System MIUI Global 12.0.2 Stable   My Question or Issue Why I can't share a song from Spotify to Instagram Story? I ...

Bittencourt

Spotify Star

677 Views

1 replies

0 likes

Instagram
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  • 1 replies
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Solved!!Superuser Contribution Songs I removed from "liked songs playlist still shown up

PlanPremiumDEVICE/Samsung Galaxy A71Operating System(Android 10) My Question or IssueI liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from my liked songs playlist,they gone,then they shown again.İt just repeate...

Regular

Plan Premium DEVICE/Samsung Galaxy A71 Operating System (Android 10)   My Question or Issue I liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from m...

turxannghzd

Regular

1220 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Offline-Mode on Samsung Gear App is not working!!!

PlanPremiumCountryGermanyDeviceSamsung Gear S3 FrontierOperating SystemTizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any way! Stop, it's working if I'm online (whether it's via Wi-Fi or connected via Bluetooth w...

Music Fan

Plan Premium Country Germany Device Samsung Gear S3 Frontier Operating System Tizen/Android     My Question or Issue   Unfortunately the Offline-Mode ist not working in any...

Jeremy

Spotify Legend

1837 Views

5 replies

1 likes

  • 1837 Views
  • 5 replies
  • 1 likes

Superuser Contribution Autoplay

PlanPremiumCountryUKDevice Operating SystemAndroidMy Question or IssueI have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Regular

Plan Premium Country UK Device   Operating System Android My Question or Issue I have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Jeremy

Spotify Legend

850 Views

5 replies

1 likes

  • 850 Views
  • 5 replies
  • 1 likes

Superuser Contribution Increase the font size of the widget on lock screen

Plan PremiumCountrySingapore DeviceSamsung A50 Operating SystemAndroid v11, OneUi 3.1 Hi recently, I installed the latest update on my Samsung A50. Ever since then, the font size on the Spotify widget on my lock screen is really tiny.Does anyone know...

Visitor

Plan   Premium Country Singapore    Device Samsung A50   Operating System Android v11, OneUi 3.1     Hi recently, I installed the latest update on my Samsun...

Alex

Spotify Legend

2609 Views

1 replies

1 likes

  • 2609 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Google Assistant won't play/shuffle playlists from my library

Plan Free Country Uruguay Device Redmi Note 8 Operating System Android 10 My Question or Issue Hello, I have my Google account linked to Spotify and Spotify set as my default music player. I want to play a specific playlist from Spotify from my libra...

Visitor

Plan Free   Country Uruguay   Device Redmi Note 8   Operating System Android 10   My Question or Issue Hello,   I have my Google account linked to Sp...

CarlosE

Spotify Legend

3114 Views

1 replies

0 likes

  • 3114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not Working Since Genre Update

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been working properly. Every time I open Spotify it immed...

Regular

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been w...

CarlosE

Spotify Legend

2229 Views

14 replies

0 likes

Android
Crash
genre update
LG
Spotify
  • 2229 Views
  • 14 replies
  • 0 likes

Superuser Contribution Playing Downloaded Content with Intermittent Connection

PlanPremiumCountryUSDeviceSamsung Galaxy My Question or IssueHello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I download content ahead of time, but as of a 2020 update, the downloaded p...

Regular

Plan Premium Country US Device Samsung Galaxy   My Question or Issue Hello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I d...

Novy

Moderator

1573 Views

9 replies

0 likes

playback
Playlists
podcast
  • 1573 Views
  • 9 replies
  • 0 likes

Superuser Contribution Help I can't share music on instagram stories

Help I can't share music on instagram storiesHelloI can not share my music in instagram stories when trying to share before I got the instagram stories icon now it is no longer on my cell phone is a:Samsung S10 +Version One UI 3.0Android version 11ac...

Newbie

Help I can't share music on instagram stories Hello I can not share my music in instagram stories when trying to share before I got the instagram stories icon now it is no longer on my cell phone i...

Novy

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loses connection when casting

Hello, I'm having several issues that all involve connection to my device when casting #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to date. See this screenshot and notice the weird playing times#2 Adjust...

Casual Listener

Hello,   I'm having several issues that all involve connection to my device when casting   #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to ...

Novy

Moderator

2380 Views

11 replies

2 likes

  • 2380 Views
  • 11 replies
  • 2 likes

Superuser Contribution Home screen is blank

PlanPremiumCountryIndiaDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 9.0 My Question or IssueThe home screen of the Spotify App is completely blank except the settings icon. The other tabs - Search and Your Library are fully functional. I've alr...

Visitor

Plan Premium Country India Device Samsung Galaxy 9 Plus Operating System Android 9.0   My Question or Issue The home screen of the Spotify App is completely blank except the settings i...

Ivan

Spotify Legend

1147 Views

7 replies

4 likes

  • 1147 Views
  • 7 replies
  • 4 likes

Superuser Contribution Release radar playlist not playing in order

PlanPremiumCountryUSDeviceNote 8Operating SystemAndroid version 9 My Question or IssueMy release radar playlist won't play in order when I select a song, it just shuffles. My other playlists are not like this.

Casual Listener

Plan Premium Country US Device Note 8 Operating System Android version 9   My Question or Issue My release radar playlist won't play in order when I select a song, it just shuffles. My...

Ver

Spotify Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes