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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396629 Views

547 replies

35 likes

Account
Free
  • 396629 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

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Superuser Contribution Deleted account

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...

Visitor

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...

Jeremy

Spotify Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Album art on lock screen sometimes not working

PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...

Visitor

  Plan Premium Country   Device LG v60 Operating System Android 11   My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...

Jeremy

Spotify Legend

2052 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Still you didn't fixed the un-downloading issues

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing PlanPremiumCountryGreeceDeviceSamsung Galaxy S20ULTRA, Samsung Galaxy S7 edge, PX5 Operating SystemAndroid 10, Android 8, And...

Casual Listener

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing   Plan Premium Country Greece Device Samsung Galaxy S20ULTRA, ...

TimPod

Casual Listener

743 Views

3 replies

0 likes

downloads randomly lost
Undownloading
  • 743 Views
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  • 0 likes

[Android][Playlists] Playlist descriptions get cut off

Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description of it, even after clicking into the Playlist. In fac...

Newbie

Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description o...

872 Views

0 replies

0 likes

Android
Playlists
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Superuser Contribution Recently played shortcuts

Hi all! Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating? It used to update regularly but it's been stu...

Music Fan

Hi all!    Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is...

CarlosE

Spotify Legend

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
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Superuser Contribution Notification not updating (red magic 5g)

Notification doesn't update in notification bar but it does up date in notification logPlanPremiumCountryAUDevicered magic 5gOperating SystemAndroid 10,11 (NX659J_UNCommon_8.57) My Question or IssueNotification needs fixing

Regular

Notification doesn't update in notification bar but it does up date in notification log Plan Premium Country AU Device red magic 5g Operating System Android 10,11 (NX659J_UNCommon_8.57) &nbs...

CarlosE

Spotify Legend

1816 Views

15 replies

0 likes

  • 1816 Views
  • 15 replies
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Superuser Contribution Song plays, stops mid-way, then switches to radio

For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I select a specific song or select "Shuffle". Sometimes, I can go...

Music Fan

For the past few months, I'll open a playlist and select a song and it will play.  Then about 20-seconds into the song, it'll suddenly stop and switch to the radio.  This happens whether I ...

Eni

Moderator

1232 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Issues with streaming music and clicking on playlists and artists

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSo what's been happening since the last update (version 8.6.24.918) I've been experiencing some problems with streaming songs and clicking on playlists/ars...

Visitor

Plan Premium Country Romania Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue So what's been happening since the last update (version 8.6.24.918) I've been e...

Eni

Moderator

402 Views

1 replies

0 likes

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  • 1 replies
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How to access desktop app

I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp.I put my browser in Desktop mode but it just loads the mobile Spotify page in desktop format.How d...

Regular

I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp. I put my browser in Desktop mode but it just ...

gabelesma

Casual Listener

4558 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My widget is just to big...

PlanPremiumCountrySwedenDeviceSony Xperia 10 IIOperating SystemAndroid 10 My Question or IssueMy widget for Spotify is huge, want it less big. It doesn't look good at all.

Regular

Plan Premium Country Sweden Device Sony Xperia 10 II Operating System Android 10   My Question or Issue My widget for Spotify is huge, want it less big. It doesn't look good at all.

mrcvlsngcm

Casual Listener

2292 Views

8 replies

0 likes

  • 2292 Views
  • 8 replies
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Superuser Contribution Spotify Connect Glitches about 12 seconds into each track.

Plan PremiumCountryUKDeviceSamsung S20eOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have recently purchased first HI Fi with integrated Spotify Connect. I am using phone to control this from the Spotify app...

Casual Listener

Plan  Premium Country UK Device Samsung S20e Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I have recently purchased first HI F...

Novy

Moderator

531 Views

3 replies

0 likes

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  • 3 replies
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[Android][Playlists] Search bar in my own playlists

Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Helps avoiding the stress of find songs I know I have ...

Visitor

Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Hel...

MattSuda

Spotify Star

418 Views

1 replies

0 likes

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Solved!!Superuser Contribution Wlan connectin issue

PlanPremiumCountrySwitzerlandDeviceFairphone 3Operating SystemAndroid 10 My Question or IssueHey everyoneI got a small problem but somehow it really gets on my nerves.When I use Spotify on my Android phone over my phones data it works without a probl...

Visitor

Plan Premium Country Switzerland Device Fairphone 3 Operating System Android 10   My Question or Issue Hey everyone I got a small problem but somehow it really gets on my nerves. ...

Alex

Spotify Legend

1408 Views

10 replies

0 likes

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  • 10 replies
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Solved!!Superuser Contribution discover weekly & release rader not syncing between desktop & mobile device

PlanPremiumCountrybelgiumDevice(xiaomi mi8)Operating System( Android ) My Question or Issuesince the new UI these spotify lists don't sync to my mobile device. On the desktop i removed the songs i don't want to see anymore, but on my cellphone they s...

Roadie

Plan Premium Country belgium Device (xiaomi mi8) Operating System ( Android )   My Question or Issue since the new UI these spotify lists don't sync to my mobile device. On the desktop...

Alex

Spotify Legend

1590 Views

11 replies

0 likes

Mobile
  • 1590 Views
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Solved!!Superuser Contribution Problem. on bluetooth connection to Toyota Corolla Hybrid 2020 (Endune 3.0)

PlanPremiumCountryGreeceDeviceOnePluss 6TOperating SystemAndroid 10 / Oxygen OS 10.3.8 My Question or IssueAndroid Auto works flawlessly through USB cable. The sound of Spotify is transmited normaly through the Bluetooth connection when I disconnect ...

Music Fan

Plan Premium Country Greece Device OnePluss 6T Operating System Android 10 / Oxygen OS 10.3.8   My Question or Issue Android Auto works flawlessly through USB cable. The sound of Spoti...

shela

Music Fan

6990 Views

20 replies

1 likes

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  • 20 replies
  • 1 likes

Superuser Contribution Logout and forgot storage after phone restart

I have some issue after restart in android 11 in samsung a70 When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode for decrease my wifi usage.you know that if spotify sets to...

Regular

I have some issue after restart in android 11 in samsung a70  When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode&n...

Alex

Spotify Legend

917 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Android app won't download songs

Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 songs limit. My internet connection is stable. Yet, wh...

Regular

Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 son...

Ver

Spotify Legend

4063 Views

3 replies

0 likes

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Solved!!Superuser Contribution Not possible to play playlist in order of most recently added since May 3 update

Plan: PremiumCountry: USADevice: Samsung Galaxy S9Operating System: Android 10My Question or IssueSince the May 3 update, in the Android App, if I sort my playlist by most recently added (3 dots->sort playlist->recently added up arrow), the most rece...

Casual Listener

Plan: Premium Country: USA Device: Samsung Galaxy S9 Operating System: Android 10 My Question or Issue Since the May 3 update, in the Android App, if I sort my playlist by most recently a...

SimpleFix

Casual Listener

2256 Views

4 replies

4 likes

Android
playlist order
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  • 4 likes

Solved!!Superuser Contribution Current song status not shown correctly

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueNEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN THOUGHAs you can see below the song I was listening to ~20 minutes a...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android My Question or Issue NEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN...

Jeremy

Spotify Legend

657 Views

1 replies

0 likes

Glitch
  • 657 Views
  • 1 replies
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Superuser Contribution No internet connection message, which is a lie.

PlanPremiumCountryMexicoDeviceHuawei P30 Lite MAR-LX3AOperating SystemAndroid 10 My Question or IssueI'm on the verge of losing it, guys. I guess I'm writing this more as a major bug report than expecting any immediate help. Around three weeks ago th...

Visitor

Plan Premium Country Mexico Device Huawei P30 Lite MAR-LX3A Operating System Android 10   My Question or Issue I'm on the verge of losing it, guys. I guess I'm writing this more as a m...

Ver

Spotify Legend

827 Views

1 replies

2 likes

  • 827 Views
  • 1 replies
  • 2 likes