I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've been through many ISPs since then and different spotify versions.
I added the song to a playlist that only contains that song and selected download on both my phone and PC but it won't download on my phone.
The song plays perfectly fine on my PC and on my phone, I can see that the song is playing properly on the computer. However, I can't see the album cover as I can on the PC. When put in a playlist, the song is greyed out and where the green downloaded arrow should be, is a grey exclamation mark with a circle.
If I try to switch to my phone while it's playing on my computer, it stops playing and the now playing bar on my phone disappears.
Album art loads fine, song plays and is detected.
Greyed out on phone, no album cover
Shown as playing on desktop, with correct timestamp, but still no album cover.
I've done almost everything that's said to make local files sync such as:
- connected to the same network
- both apps updated
- windows network set to private
- disabling windows firewall
- logging in/out of both accounts
- being logged in on the same account
- not being offline
- having space on my phone
- not reached maximum download numbers
It seems like the last option is opening a hotspot on my phone and connecting my computer to it. This seemed to work for a lot of people but it doesn't for me. When doing this, I also made sure the network was private on windows and I turned off my firewall just to be sure. Still doesn't work.
The one thing I haven't done is turn on UPNP in my router, as my router doesn't support it. I wonder if I might have to port forward something manually.
This still wouldn't explain why the hotspot doesn't work as it seems like that should work independent of all the other fixes.
If anyone knows how to get around not having UPNP or the problem with my hotspot, it would be greatly appreciated.
Any info as to why I can't get local files to work and if there's any other things I should check with my wifi or hotspot would be very helpful.
Huawei P9 and Acer Predator PC
Android and Windows 10
My Question or Issue
Unable to sync Local Files
Solved! Go to Solution.
Thanks for trying that and for sharing all that info.
We're glad to know that the song is back in Spotify's catalogue so you can keep listening to it in the app.
This issue with the Local files could be related to your phone since it works properly with other phones and the same PC, and under the same connection and setup. You could try logging in to a different account, like your sister's or mom's, on your Android phone and sync the Local file to see how it works. That would help us understand if it's indeed a device or maybe an account-related issue.
If you'd like to import Local files again in the future and have issues, don't hesitate to reach out to the Community again.
Have a good one 🙂