Help Wizard

Step 1


Cannot PAUSE Play

Cannot PAUSE Play

Plan  Free/Premium

Country USA


Device  Samsung Galaxy Note 8 & Active 2 Watch

Operating System  Android 9 & Tizen


My Question or Issue

There is no PAUSE / STOP Play option once music begins playing.  The PLAY arrow/icon is always present. It is the same on the Android WIDGET as well as the app on my Samsung Galaxy Active 2 watch.  (I did Just install Spotify yesterday, btw)

1 Reply

Hey there @MuzicJunkee,


Thanks for the post!


Can you upload a screenshot/ photo of what you're seeing on your end, so that we can have a look.


Also, please clarify if there's no pause button on the Now Playing view when you have the app open on your phone as well.


We'll be on the lookout for your reply.

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