Plan
Premium Family
Country
India
Device
One Plus Nord
Operating System
Android snapdragon
My Question or Issue
Spotify keeps pausing randomly. every 30 - 90 seconds. Have already tried
- uninstalling and reinstalling
- Clearing cache and storage
- switching off power saver
- giving unrestricted data access
and a few other methods suggested. nothing seems to be fixing the issue
it persists when playing on device speaker, bluetooth headphones, bluetooth speaker etc.
Hey @Anoushka31,
Thanks for posting here 🙂
The troubleshooting steps you've tried so far are very good. We'd like to add a few more.
In case you're using any battery optimization or power saving apps, you can deactivate them for Spotify.
It's also a good idea to try with another device to check if the issue persists. Alternatively you can try with another account on the same device to see if that makes a difference. That way we can check if this is an account or a device-related issue.
We'd suggest you also try with another network to see if there are any changes.
Keep us posted.
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