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Spotify pausing randomly on android

Spotify pausing randomly on android

Plan

Premium Family

Country

India 

Device

One Plus Nord

Operating System

Android snapdragon

 

My Question or Issue

Spotify keeps pausing randomly. every 30 - 90 seconds. Have already tried

- uninstalling and reinstalling

- Clearing cache and storage 

- switching off power saver 

- giving unrestricted data access 

and a few other methods suggested. nothing seems to be fixing the issue

it persists when playing on device speaker, bluetooth headphones, bluetooth speaker etc. 

Reply
1 Reply

Hey @Anoushka31,

 

Thanks for posting here 🙂

 

The troubleshooting steps you've tried so far are very good. We'd like to add a few more.

 

In case you're using any battery optimization or power saving apps, you can deactivate them for Spotify.

 

It's also a good idea to try with another device to check if the issue persists. Alternatively you can try with another account on the same device to see if that makes a difference. That way we can check if this is an account or a device-related issue.

 

We'd suggest you also try with another network to see if there are any changes.

 

Keep us posted. 

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