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SD card button not appearing

SD card button not appearing

  • Plan

Family Premium

Country

Malaysia

 

Device

(Realme C3)

Operating System

(Android 10)

 

My Question or Issue

  1. So I download all of my songs through SD card but Today,all of my songs have been downloaded through Internal Storage and making my phone have no more storage left. When I tried to convert the songs back to my SD card,The storage button did not appeared.I have tried to uninstall Spotify,Restarting my phone,logging out and in,but it is still not there.Is there a way to fix this?
Reply
1 Reply

Hi there @Zacxoxy_246,

 

Welcome to the Community and thank you for posting!

 

We understand you already reinstalled the app, please do it one more time following these steps for a clean reinstall. This one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

 

If the issue persists, do you have a different SD card that you can test on your phone to check if there's a change? 

 

Keep us posted.

MafeGModerator
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