30 Minute ad-free music not working

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30 Minute ad-free music not working

katsmusicmadnes
Casual Listener

Plan

Free

Country

 

Device

Mi Note 7

Operating System

Android

 

I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the whole ad, I don't mute or switch apps when the ad plays. But as soon as one song is over (3-4 minutes), normal ads start playing. Kindly look into this issue.

 

 

 

1 Reply

Novy
Moderator
Moderator

Hey there @katsmusicmadnes,

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Would you mind sending over the Android version of your device, along with the exact Spotify version you're currently running?

 

It would also be helpful to have a rough date and timestamp of when you started to notice this behavior. 

 

We'll be on the lookout for your reply.

NovyModerator
 
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