Announcements

Help Wizard

Step 1

NEXT STEP

just signed up for premium and it will not work on my phone so what do i do now?

just signed up for premium and it will not work on my phone so what do i do now?

I just signed up and only device i play it on is my phone and thats where i want the premium and im not getting it ? 

Reply
1 Reply

Hey @ridinghorses,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts