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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400410 Views

549 replies

35 likes

Account
Free
  • 400410 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8600 Views

0 replies

7 likes

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Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

Casual Listener

Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...

Grazig

Newbie

2048 Views

1 replies

5 likes

a2dp
bluetooth
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Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

Casual Listener

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...

MrNobody1

Casual Listener

3679 Views

2 replies

0 likes

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can't put more than 3400 songs in playlist

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how this can be as I am only at around 3400 songs (close)...

Casual Listener

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how th...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Access to shazam

I have shazam and have premuim spotify too.I could add shazam track to spotify at last.But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam list . How can i integrate this two.I dont have any granted...

Newbie

I have shazam  and have premuim spotify too. I could add shazam track to spotify at last. But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam...

520 Views

0 replies

0 likes

  • 520 Views
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Getting my android phone to recognise local files copied from desktop to android

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can't play them when I'm offline on my phone.Does anyon...

Newbie

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can'...

blahsi

Roadie

428 Views

1 replies

0 likes

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  • 1 replies
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Not able to download songs

I am using a Samsung Note 8 (on TMobile). I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings to download using cellular" but yet I am on WiFi. Also, w...

Casual Listener

I am using a Samsung Note 8 (on TMobile).  I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings ...

401 Views

0 replies

0 likes

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Android Auto Search

Hi everybody,I just got a new car in which I can use Android Auto.Spotify works great on it - but I can't see any option to actually search for music on Spotify.I just can use saved playlists and radio channels.Is this work as designed or a bug?If th...

Regular

Hi everybody, I just got a new car in which I can use Android Auto. Spotify works great on it - but I can't see any option to actually search for music on Spotify. I just can use saved playlists...

phan_times

Community Legend

22268 Views

3 replies

5 likes

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  • 5 likes

Auto Download New Podcast Episodes

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded while I was connected to WiFi and then listen offline...

Casual Listener

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded wh...

Ryan2246

Casual Listener

5284 Views

1 replies

160 likes

Offline Access
podcast
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Solved!! Cannot send message to or share music with another user

Hello,I'm using the Android app version 1.5.0.739 & my Android is 4.4.2.Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the track's name and the "Share" > "Send to". I enter the user's us...

Casual Listener

Hello, I'm using the Android app version 1.5.0.739 & my Android is 4.4.2. Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the ...

theDomenick

Regular

42868 Views

36 replies

7 likes

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  • 36 replies
  • 7 likes

Trouble with Downloaded Musics

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was an error message saying "You're Offline, get Online to L...

Newbie

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was ...

381 Views

0 replies

0 likes

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I can not hear the downloaded songs

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the storage in the Sd card, if I put in the internal memory ...

Visitor

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the stora...

292 Views

0 replies

0 likes

  • 292 Views
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Android equalizer

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious.

Casual Listener

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious. 

326 Views

0 replies

0 likes

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Sempre offline

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso fare a risolvere il problema?

Newbie

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso far...

792 Views

0 replies

2 likes

  • 792 Views
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  • 2 likes

Solved!!Superuser Contribution Spotify shows offline error and switches layouts randomly.

Spotify has been acting weird for a few hours. I just can't search for any song and can't look at the home page since an error pops up saying i'm offline. I can still listen to my songs, but they aren't in offline mode. A few minutes ago the app shut...

Casual Listener

Spotify has been acting weird for a few hours. I just can't search for any song and can't look at the home page since an error pops up saying i'm offline. I can still listen to my songs, but they are...

TheFG

Casual Listener

1533 Views

4 replies

0 likes

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  • 4 replies
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unable to play some playlists

I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling the app and re-downloading everything again?

Music Fan

I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling...

349 Views

0 replies

0 likes

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Solved!! where does my download from spotify go on my android??

I'm fairy new 2 all this but I downloaded an album from spotify 2 my android & now I can't find it anywhere..could sum1 help plz??

Regular

I'm fairy new 2 all this but I downloaded an album from spotify 2 my android & now I can't find it anywhere..could sum1 help plz??

Anonymous93

Newbie

83805 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

All songs greyed out

Hi,Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop. Anybody help is appreciated

Casual Listener

Hi, Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop.   Anybody help is appreciated

Kartikrai

Casual Listener

395 Views

1 replies

0 likes

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Lautstaerke geht auf null

Moin,ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0) Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird im Hintergrund ausgefuehrt" und die Musik verstummt.Der Schie...

Newbie

Moin, ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0)   Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird...

532 Views

0 replies

0 likes

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  • 0 likes

Stops playing randomly

I have a brand new Nokia 8 with latest Android Oreo.Spotify stops playing my playlist when both online and offline. This happens randomly in the middle of a track. It is perhaps of some phone activities in the background? Don't know. Anyone who can h...

Casual Listener

I have a brand new Nokia 8 with latest Android Oreo. Spotify stops playing my playlist when both online and offline. This happens randomly in the middle of a track. It is perhaps of some phone ...

Lars64

Newbie

2568 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes