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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110358 Views

26 replies

3 likes

  • 110358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222262 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222262 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578907 Views

79 replies

3 likes

  • 578907 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476896 Views

577 replies

40 likes

Account
Free
  • 476896 Views
  • 577 replies
  • 40 likes

Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

Roadie

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...

Mithachu

Casual Listener

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

Casual Listener

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled.  When I turn them on again and then choose to play another from the playlist, shuffle an...

Jacquelinehowe

Composer

1928 Views

3 replies

0 likes

  • 1928 Views
  • 3 replies
  • 0 likes

Solved!! Sound quality vs Google Play is terrible. Why??

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...

Music Fan

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues.   If it matters I have the 2014 Moto X.   Problem: I can pick any song, doesn't...

user-removed

Not applicable

47170 Views

48 replies

5 likes

  • 47170 Views
  • 48 replies
  • 5 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

Visitor

Hi,   I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is in...

user-removed

Not applicable

18943 Views

35 replies

0 likes

Login
  • 18943 Views
  • 35 replies
  • 0 likes

Daily Mix - Reset / Change completely

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance. It worked nicely for that evening, however now one of my daily mix playlists is useless. The daily mix concept i...

Casual Listener

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance.  It worked nicely for that evening, however now one of m...

xXRafaelXx

Casual Listener

8223 Views

2 replies

3 likes

  • 8223 Views
  • 2 replies
  • 3 likes

Calidad de audio

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo.AYUDA!

Newbie

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo. AYUDA!

k03xvcemkis0x8e

Newbie

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes

Se cambia la calidad automáticamente

Hola!Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente.He actualizado y desinstalado la app y hasta formateado el teléfono para mejor rendimiento y sigue igual.Es decir: la calidad de d...

Regular

Hola! Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente. He actualizado y desinstalado la app y hasta formateado el teléfono para me...

666 Views

0 replies

2 likes

  • 666 Views
  • 0 replies
  • 2 likes

I can't get rid of a push notification

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification.

Casual Listener

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification. 

jordydex

Casual Listener

1735 Views

3 replies

0 likes

Notifications
  • 1735 Views
  • 3 replies
  • 0 likes

Previous/back button for lock screen (Android)

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

Newbie

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Artwork over bluetooth.Yes or no?

As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover mediaI see song info,track title etc etc and everything works fine except no albu...

Roadie

As the title,can someone please give a definitive answer if this is supposed to work or not   I have an android phone connected to my car stereo via bluetooth vw discover media I see song inf...

F-Raeven

Newbie

9334 Views

3 replies

26 likes

  • 9334 Views
  • 3 replies
  • 26 likes

Android : stockage on sd cart and not on interne stockage

Hey !I want to put my music on my sd card and not on my interne stockage .I don't find the button : stockage in the parametres.I autorise spotify to access to my stockage and I have a lot of place on my sd card.I have a huawei phone. Can someone help...

Newbie

Hey ! I want to put my music on my sd card and not on my interne stockage . I don't find the button : stockage in the parametres. I autorise spotify to access to my stockage and I have a lot of pl...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing downloaded music while in online mode when there is no wifi available

Hi,I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now from the researching the posts it sounds like I going to...

Casual Listener

Hi, I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now fro...

klagunnell

Casual Listener

1366 Views

3 replies

0 likes

  • 1366 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Please fix chromecast with Spotify

Spotify has always been buggy with chromecast.- It looses connection- Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app.- You must force close the app to discover cast devices when you come back hom...

Roadie

Spotify has always been buggy with chromecast. - It looses connection - Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app. - You must force clos...

meahtenoha

Spotify

74792 Views

91 replies

186 likes

buggy
Freezing
laggy
  • 74792 Views
  • 91 replies
  • 186 likes

Restore my. Oringal spotify account.

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use.

Newbie

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use. 

Maxim

Spotify Star

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reproduction error

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Newbie

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Alfredo

Roadie

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

New Device, now most of my playlist songs are greyed out

Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Songs were played yesterday on an S8, now not available on an S9 (but stil...

Casual Listener

  Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC).  Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable).  Son...

Joe

Community Legend

1675 Views

4 replies

0 likes

Greyed out songs
Samsung S9
unplayable
  • 1675 Views
  • 4 replies
  • 0 likes

Spotify app won't scrobble when casting to Google Home

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't appear on my Last.fm account. Does anyone have a fix...

Newbie

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't a...

pajuh

Casual Listener

857 Views

1 replies

1 likes

  • 857 Views
  • 1 replies
  • 1 likes

Artist Singles

I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for singles. Where can I find them now? Because some arti...

Visitor

I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for si...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Will a downloaded song ever use data on my phone?

Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don't have WiFi, it won't eat up my data. As long as I...

Newbie

Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don...

Sambeez

Casual Listener

114187 Views

4 replies

10 likes

  • 114187 Views
  • 4 replies
  • 10 likes

Solved!! Why can't I play while not connected to wifi or data??

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...

Regular

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc.  I understand not being able to download while not connected.  Ca...

Claude

Casual Listener

6116 Views

9 replies

0 likes

  • 6116 Views
  • 9 replies
  • 0 likes