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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389270 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8089 Views

0 replies

7 likes

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Spotify vehicle controls no longer work

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. If I launch Google Play Music the controls work as expec...

Casual Listener

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. &...

4jornas

Newbie

1820 Views

4 replies

0 likes

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where is the "songs" playlist

I am using Spotify free version. On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This used to be the "starred" playlist that Spotify changes a few ...

Newbie

I am using Spotify free version.   On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This u...

406 Views

0 replies

0 likes

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Unable to listen local files on android

I added some local files to my playlist on desktop app and then tried to sync on android mobile.The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist but it's grey).I already make sure that they're in s...

Newbie

I added some local files to my playlist on desktop app and then tried to sync on android mobile. The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist...

450 Views

0 replies

0 likes

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USB C Headphone Controls - Double Click for "Next" song not working.

I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Play Music, the controls work ( including double clic...

Casual Listener

I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Pl...

551 Views

0 replies

1 likes

  • 551 Views
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Pixel 2 | Android 8.1.0 | USB-C Headphone Adapter double Press not working

Hey Guys, i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, the music pauses. But if i press it twice (next song), nothi...

Newbie

Hey Guys,   i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, ...

noonyez

Casual Listener

1223 Views

2 replies

7 likes

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cant open artist page on Android device

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlists/albums in the search bar. I am online in de sett...

Newbie

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlis...

Julian

Moderator

452 Views

1 replies

0 likes

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  • 1 replies
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Spotify notifications make the cursor lag on Chromebook

Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify minimized, a notification pops up with the name of th...

Newbie

Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify mi...

489 Views

0 replies

0 likes

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( Android ) Spotify Music Cuts Out Completely

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs.Some songs would play smoothly, most songs would cut out completely. While o...

Newbie

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs. Some songs would play s...

424 Views

0 replies

0 likes

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Headset - Triple-press button for "Previous song"

I have a Sennheiser MM70s single-button earphone headset. The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current song On my other music apps this works fine, but on Android Spotify th...

Casual Listener

I have a Sennheiser MM70s single-button earphone headset.   The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current so...

ramsesvv

Newbie

48719 Views

34 replies

54 likes

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  • 54 likes

Solved!! How to install spotify on foreign android phone (I have premium swedish account)

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use a Thai carrier while I am in Thailand. I now try to d...

Casual Listener

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use ...

alkhalilfamily

Newbie

139971 Views

17 replies

0 likes

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Songs vanished from playlist???

Hey guys,earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?

Newbie

Hey guys, earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?  

424 Views

0 replies

0 likes

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Discover weekly not updating

Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and reinstalled, unfollowed and refollowed the playlist etc. Nothing is...

Newbie

Hello!    My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and r...

397 Views

0 replies

0 likes

Discover Weekly
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Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

Regular

Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...

Polerico

Regular

801 Views

4 replies

0 likes

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Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

Casual Listener

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...

TenaciousT63

Newbie

4101 Views

7 replies

19 likes

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  • 7 replies
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Removing/Deleting Credit Card Information

Hi, How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely. Thanks,

Newbie

Hi,   How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely.   Thanks,

3006 Views

0 replies

47 likes

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Rated -100 toilet

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain washing company anyways.

Casual Listener

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain was...

NoAcer

Casual Listener

461 Views

2 replies

0 likes

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Descarga error

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica que esta descargada la cancion y no puedo oirla, me g...

Newbie

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica qu...

409 Views

0 replies

0 likes

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Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

Newbie

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...

phan_times

Community Legend

1414 Views

1 replies

0 likes

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Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

Casual Listener

Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...

Grazig

Newbie

2034 Views

1 replies

5 likes

a2dp
bluetooth
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Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

Casual Listener

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...

MrNobody1

Casual Listener

3655 Views

2 replies

0 likes

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  • 2 replies
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