Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110360 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222274 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578920 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476902 Views
577 replies
40 likes
Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de propósito, coisas de ex, comi faco ora desvincular...
Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de...
Spotify Star
591 Views
1 replies
0 likes
Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for me but then when I tried to log back in, an error ...
Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for...
500 Views
0 replies
0 likes
Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook player, and it works fine. Then my wife wakes up at h...
Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook pl...
428 Views
0 replies
0 likes
Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Windows 10 Spotify app to the speaker. However, when trying to s...
Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Wind...
Not applicable
1717 Views
1 replies
0 likes
This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.
This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.
Casual Listener
818 Views
2 replies
0 likes
I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this makes volume way too low with my DAC/IEMs. Question: How can ...
I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this make...
467 Views
0 replies
0 likes
I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attached. Please help.
I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attach...
Newbie
20788 Views
13 replies
0 likes
Spoiler (Highlight to read)I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before.I had trouble with the connection to my Ya...
I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before. I had trouble ...
669 Views
0 replies
1 likes
After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution? I am using an Android phone
After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution?&...
449 Views
0 replies
0 likes
Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of music and when you wake up in the morning you see th...
Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of m...
687 Views
0 replies
0 likes
I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple of seconds with no error message or anything else. ...
I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple ...
Newbie
629 Views
1 replies
0 likes
I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played instead. When i tried playing this album on the des...
I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played ...
651 Views
0 replies
0 likes
So I'm having an odd notification on my Samsung S6 Edge. I have Spotify installed, and everything is working great. But when I connect to my home wifi, I get a notification that says "Downloading 0 out of 6 (0% complete)". This notification cannot be...
So I'm having an odd notification on my Samsung S6 Edge. I have Spotify installed, and everything is working great. But when I connect to my home wifi, I get a notification that says "Dow...
Newbie
10746 Views
7 replies
10 likes
I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on Android) it stops halfway through the song. When I go bac...
I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on ...
470 Views
0 replies
0 likes
EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks.
EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks.
Newbie
999 Views
1 replies
0 likes
For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I feel like I should be able to get to a list and then have sor...
For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I f...
Casual Listener
707 Views
2 replies
0 likes
I want Spotify to use my SD Card as memory location.When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again.Why can't it stay there? And also, sometimes it happens that Spotify d...
I want Spotify to use my SD Card as memory location. When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again. Why can't it st...
Community Legend
912 Views
2 replies
1 likes
Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me to play on my computer. I have re-downloaded Spotify on my...
Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me t...
Community Legend
812 Views
3 replies
0 likes
Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a specific song in our playlist without shuffle play ? I...
Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a spe...
Community Legend
750 Views
1 replies
0 likes
Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...
Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...
Community Legend
9586 Views
13 replies
0 likes
