Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209292 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209292 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558401 Views

78 replies

3 likes

  • 558401 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461718 Views

575 replies

39 likes

Account
Free
  • 461718 Views
  • 575 replies
  • 39 likes

Card will not go through for Premium account.

Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify would try again in a few days. At that time I had money on the...

Newbie

Hello, I need a little help.  So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify woul...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Compatibilidade moto g 5s plus

Olá após atualizar percebi erro ao iniciar uma músicaO aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa msg.

Newbie

Olá após atualizar percebi erro ao iniciar uma música O aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa ms...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Spotify Connect and devices at different locations

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening there. My device list at my office will often reflect...

Regular

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening th...

damga

Regular

5903 Views

5 replies

0 likes

  • 5903 Views
  • 5 replies
  • 0 likes

Playback randomly stops on Samsung S7 edge

Hi!I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happen when actively using the device, only on the AOD (Al...

Casual Listener

Hi! I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happe...

blues_guy

Casual Listener

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Spotify logging off itself

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall using. But then when i close app it log my spotify acco...

Newbie

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall usin...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

How do I orden my playlist?

How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks

Music Fan

How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini.   Thaks

mari06m4

Newbie

1425 Views

3 replies

0 likes

  • 1425 Views
  • 3 replies
  • 0 likes

Tracks in a playlist don't follow the right order (Android)

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

Casual Listener

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

TylerYatesHere

Casual Listener

1087 Views

3 replies

0 likes

  • 1087 Views
  • 3 replies
  • 0 likes

Triple Click to Rewind

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoyed at this as other apps such as Play Music has this...

Visitor

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoye...

913 Views

0 replies

5 likes

  • 913 Views
  • 0 replies
  • 5 likes

Cannot Delete Playlist Radio from Recently Played

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android.Tried deleting the cache and app itself, logged in, and it reset all the Recently Played entry deletions. PS:...

Regular

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android. Tried deleting the cache and app itself, logged in, and ...

1278 Views

0 replies

5 likes

Familiy Account
Playlists
Radio
  • 1278 Views
  • 0 replies
  • 5 likes

You're offline

Hey thereI just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled on and off offline mode (under settings) and it doesn...

Regular

Hey there I just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Wrong song naming

"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct link to report errors. There are also many broken links when I share songs, tell...

Newbie

"Secos & Molhados - O Patrao nosso de cada dia"  ... Is wrong!  It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed.   There should be a direct ...

Jacquelinehowe

Composer

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Music deleted

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

Newbie

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

[Android] Equalizer delay and other glitches

Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortunately I noticed some weird behaviour on the Android client. T...

Newbie

Hi there!   I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortuna...

1055 Views

0 replies

2 likes

Android
Equalizer
  • 1055 Views
  • 0 replies
  • 2 likes

Solved!! Android app is horrible after purchasing Premium

I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "Sorry, something went wrong. - That didn't work. Plea...

Music Fan

I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "So...

iGrasmat

Music Fan

1892 Views

8 replies

0 likes

  • 1892 Views
  • 8 replies
  • 0 likes

Spotify pkaying automatically

Hi All, I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all apps several times before it stopped. Any ideas?

Newbie

Hi All,  I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all a...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Not every song in my playlist shows in my phone8

The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in the playlist, checking configurations, everything!!...

Newbie

The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Borre cache Android

Borre cache y ahora no me deja abrir la aplicacion Se queda en pantalla de espera luego a parece un mensaje de error

Newbie

Borre cache y ahora no me deja abrir la aplicacion  Se queda en pantalla de espera luego a parece un mensaje de error 

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Shuffle not working

About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-installing and also logging in/out with no change in thi...

Casual Listener

About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-insta...

Mengelb2

Casual Listener

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Save my mixtape offline request

Hello,I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spotify premium is for outside use.

Casual Listener

Hello, I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spot...

amaru7

Casual Listener

1036 Views

2 replies

0 likes

  • 1036 Views
  • 2 replies
  • 0 likes

Tinder - Top Artists not showing

Hi,So, I've connected with Spotify through Tinder but I can't seem to get it to work properly. 1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail to show up when I search (and yes, triple-checked spelling and wha...

Regular

Hi, So, I've connected with Spotify through Tinder but I can't seem to get it to work properly.   1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail...

prizefyter

Newbie

63687 Views

18 replies

6 likes

  • 63687 Views
  • 18 replies
  • 6 likes