Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
400225 Views
549 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality before, but right now while it's in the process of do...
So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality be...
Casual Listener
643 Views
1 replies
2 likes
A lot of people have reported this issue ... they can't find their chromecast devices. This has been a problem for a couple of years. The only solution is to kill the Spotify app in Android and then restart it. It wil then usually find the chromecast...
A lot of people have reported this issue ... they can't find their chromecast devices. This has been a problem for a couple of years. The only solution is to kill the Spotify app in Android and...
463 Views
0 replies
1 likes
Hi there,I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears:"Sorry, something has not gone as it should, that has not worked, please try again."And in ...
Hi there, I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears: "Sorry, something has not gone as it...
Casual Listener
432 Views
1 replies
0 likes
UPDATED) I tried uninstalling the application, and it's now shown without any problems!! It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. I've tried deleting data and cache from mobile itself and throug...
UPDATED) I tried uninstalling the application, and it's now shown without any problems!! It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. &nb...
597 Views
0 replies
1 likes
Help cannot open Spotify
Help cannot open Spotify
434 Views
0 replies
0 likes
i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.
i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.
478 Views
0 replies
1 likes
I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system.I try to uninstall and re install but no luck
I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system. I try to uninstall a...
Casual Listener
623 Views
1 replies
0 likes
Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months now. Hope you can fix it. Video: https://www.dropbox....
Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months no...
500 Views
0 replies
1 likes
Hello! Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; 1. I cannot login on my PC, it's like my user just doesn't ex...
Hello! Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; ...
Casual Listener
650 Views
2 replies
0 likes
Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal way?
Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal wa...
364 Views
0 replies
0 likes
My phone is fully connected to wifi,and all other apps that use wifi on my phone function properly.However,the Spotify app doesn't allow me to search up/play any songs that aren't downloaded,and instead only allows me to play songs that are already d...
My phone is fully connected to wifi,and all other apps that use wifi on my phone function properly.However,the Spotify app doesn't allow me to search up/play any songs that aren't downloaded,and inst...
Moderator
472 Views
1 replies
0 likes
Hola, uso Spotify en mi celular moto x Styles.Cada vez que abro la app la pantalla se pone negra, pero aprieto la "casita" del menu y se va efectivamente al menu y se reactiva la pantalla, es como si la app la desactive.Desde ya, gracias.
Hola, uso Spotify en mi celular moto x Styles. Cada vez que abro la app la pantalla se pone negra, pero aprieto la "casita" del menu y se va efectivamente al menu y se reactiva la pantalla, es como...
Moderator
4886 Views
1 replies
0 likes
My spotify automatically closes when I try to save an album. I have already uninstalled and reinstalled the app.
My spotify automatically closes when I try to save an album. I have already uninstalled and reinstalled the app.
Moderator
470 Views
1 replies
0 likes
Why does the app open when I connect to Bluetooth or am using the desktop version on my PC? I cannot find a setting which controls this. It is extremely annoying to have an app open when I don't want it to. In fact it is far more annoying than having...
Why does the app open when I connect to Bluetooth or am using the desktop version on my PC? I cannot find a setting which controls this. It is extremely annoying to have an app open when I don't want...
335 Views
0 replies
0 likes
Hey,my problem is pretty simple. I have the latest version of Spotify and wanted to change where my downloaded songs are saved from internal to SD but I don't have the required button in the settings menu... What happens?Has this happened to someone ...
Hey, my problem is pretty simple. I have the latest version of Spotify and wanted to change where my downloaded songs are saved from internal to SD but I don't have the required button in the settin...
379 Views
0 replies
0 likes
Hey there ^^ Just recieved my Anker SoundCore2 bluetooth speaker, and I noticed the following:The play button is not able to start my music. I can skip songs, stop the current song, start the googleassistant – but it won't resume the playback if stop...
Hey there ^^ Just recieved my Anker SoundCore2 bluetooth speaker, and I noticed the following: The play button is not able to start my music. I can skip songs, stop the curren...
2749 Views
0 replies
2 likes
I've cancelled my Pandora and subscribed to Spotify so I'm new to Spotify premium.In my research, if I have a playlist that is 900 songs long, am I right the only way I have to delete a song from my playlist that I'm listening to is to scroll through...
I've cancelled my Pandora and subscribed to Spotify so I'm new to Spotify premium. In my research, if I have a playlist that is 900 songs long, am I right the only way I have to delete a song from m...
Casual Listener
670 Views
3 replies
0 likes
i'm on the mobile, version - Android (obviously.) I've created a few playlists and whenever i press "shuffle play" it plays the songs in the exact same order. every single time. I've uninstalled the app, restarted my phone. nothing will work. it's ve...
i'm on the mobile, version - Android (obviously.) I've created a few playlists and whenever i press "shuffle play" it plays the songs in the exact same order. every single time. I've uninstalled the ...
Casual Listener
2206 Views
7 replies
0 likes
I recently bought a 2015 VW golf which has android auto installed. I have connected my phone, (which is an HTC One M7) and android auto seems to work fine. The only issue is that a cant seem to find spofity. I have pressed on the music button but the...
I recently bought a 2015 VW golf which has android auto installed. I have connected my phone, (which is an HTC One M7) and android auto seems to work fine. The only issue is that a cant seem to find ...
Newbie
90504 Views
16 replies
0 likes
Hello, I noticed an interesting behaviour which, though not critical, is something that should be addressed: I was driving with google maps running on my Android phone and spotify running in the background. Since I do not have premium, there was an a...
Hello, I noticed an interesting behaviour which, though not critical, is something that should be addressed: I was driving with google maps running on my Android phone and spotify run...
654 Views
0 replies
0 likes
