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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106539 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216034 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569460 Views

78 replies

3 likes

  • 569460 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469589 Views

577 replies

40 likes

Account
Free
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  • 577 replies
  • 40 likes

Solved!! Sudden massive background data use

I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attached. Please help.

Casual Listener

I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attach...

lynnba16

Newbie

20744 Views

13 replies

0 likes

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  • 13 replies
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Spotify connect do not work at latest releasers

Spoiler (Highlight to read)I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before.I had trouble with the connection to my Ya...

Newbie

I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before. I had trouble ...

664 Views

0 replies

1 likes

  • 664 Views
  • 0 replies
  • 1 likes

Extreme Quality Downloading Issue

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution? I am using an Android phone

Newbie

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution?&...

443 Views

0 replies

0 likes

  • 443 Views
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Spotify bugs

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of music and when you wake up in the morning you see th...

Newbie

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of m...

682 Views

0 replies

0 likes

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Unable to log in

I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple of seconds with no error message or anything else. ...

Newbie

I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple ...

LuxCeleste

Newbie

627 Views

1 replies

0 likes

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  • 1 replies
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Don't have what got in the album

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played instead. When i tried playing this album on the des...

Newbie

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played ...

649 Views

0 replies

0 likes

  • 649 Views
  • 0 replies
  • 0 likes

On Wifi Spotify notification "Downloading 0 out of 7".

So I'm having an odd notification on my Samsung S6 Edge. I have Spotify installed, and everything is working great. But when I connect to my home wifi, I get a notification that says "Downloading 0 out of 6 (0% complete)". This notification cannot be...

Casual Listener

So I'm having an odd notification on my Samsung S6 Edge.  I have Spotify installed, and everything is working great.  But when I connect to my home wifi, I get a notification that says "Dow...

ryan6292

Newbie

10736 Views

7 replies

10 likes

  • 10736 Views
  • 7 replies
  • 10 likes

Android/Spotify stops after about half a song when outside app

I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on Android) it stops halfway through the song. When I go bac...

Newbie

I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work.  Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on ...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

EQ not working, in app equalizer

EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks.

Newbie

EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks. 

d00d4206969

Newbie

992 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is there any way to see all songs by an artist on android?

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I feel like I should be able to get to a list and then have sor...

Casual Listener

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name.   I f...

x01

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Spotify switches from SD card to internal memory

I want Spotify to use my SD Card as memory location.When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again.Why can't it stay there? And also, sometimes it happens that Spotify d...

Newbie

I want Spotify to use my SD Card as memory location. When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again. Why can't it st...

Joe

Community Legend

911 Views

2 replies

1 likes

  • 911 Views
  • 2 replies
  • 1 likes

Unable to download local file song from my computer to my phone.

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me to play on my computer. I have re-downloaded Spotify on my...

Casual Listener

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp,  on my phone. It greys out when it displays, making me unable to select it on my phone but allow me t...

Joe

Community Legend

811 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Listening to a specific song on your playlist

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a specific song in our playlist without shuffle play ? I...

Newbie

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a spe...

Joe

Community Legend

748 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Downloaded playlists keeps redownloading

Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...

Regular

Hello all,    I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...

Joe

Community Legend

9469 Views

13 replies

0 likes

  • 9469 Views
  • 13 replies
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Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

Roadie

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...

Mithachu

Casual Listener

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

Casual Listener

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled.  When I turn them on again and then choose to play another from the playlist, shuffle an...

Jacquelinehowe

Composer

1913 Views

3 replies

0 likes

  • 1913 Views
  • 3 replies
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Solved!! Sound quality vs Google Play is terrible. Why??

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...

Music Fan

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues.   If it matters I have the 2014 Moto X.   Problem: I can pick any song, doesn't...

user-removed

Not applicable

47018 Views

48 replies

5 likes

  • 47018 Views
  • 48 replies
  • 5 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

Visitor

Hi,   I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is in...

user-removed

Not applicable

18855 Views

35 replies

0 likes

Login
  • 18855 Views
  • 35 replies
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Daily Mix - Reset / Change completely

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance. It worked nicely for that evening, however now one of my daily mix playlists is useless. The daily mix concept i...

Casual Listener

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance.  It worked nicely for that evening, however now one of m...

xXRafaelXx

Casual Listener

8210 Views

2 replies

3 likes

  • 8210 Views
  • 2 replies
  • 3 likes

Calidad de audio

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo.AYUDA!

Newbie

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo. AYUDA!

k03xvcemkis0x8e

Newbie

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes