Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51198 Views
66 replies
25 likes

51198 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881762 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881762 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27344 Views
4 replies
0 likes

27344 Views
4 replies
0 likes

No radio menu on Samsung Galaxy Note 3 (Android 5.0)

I cannot find Radio menu on my Note 3 phone. I have Spotify version 8.4.42.722 on my Note 3.

whaleywonka
Casual Listener
I cannot find Radio menu on my Note 3 phone. I have Spotify version 8.4.42.722 on my Note 3.
2018-03-02 11:48:36 AM
2018-03-06 11:32:04 AM
whaleywonka
Casual Listener
409 Views
2 replies
0 likes

409 Views
2 replies
0 likes

Note 8 Bluetooth controls not working

I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth controls worked perfectly for Spotify for the headphone...

MaxWedge355X
Newbie
I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth cont...
2018-02-28 11:21:19 PM
2018-03-06 11:11:30 AM
Gminz007
Newbie
480 Views
1 replies
0 likes

480 Views
1 replies
0 likes

Solved!! Can't log in from my android, please help me..

I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in.It comes up a message:"Warning Spotify Mobile consumes large amounts of data. If you stream music over mobile networks, it's important that you have a flat ...

Android
Newbie
I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in. It comes up a message: "Warning Spotify Mobile consumes large amounts of data. If you stream music ove...
2012-02-29 1:46:15 PM
2018-03-06 9:09:57 AM
tathagata2000
Newbie
26736 Views
27 replies
2 likes

26736 Views
27 replies
2 likes

Where has my saved songs list gone? When did Spotify become Pandora!?

Hey Spotify. Your new update sucks **bleep**. Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs list of?And why am I able to ONLY play playlists in shuffle? ...

niveditajs
Regular
Hey Spotify. Your new update sucks **bleep**. Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs lis...
2018-03-06 8:50:14 AM
522 Views
0 replies
4 likes

522 Views
0 replies
4 likes

Spotify Gone Crazy

Hi, am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak out and really angry.

Rind
Casual Listener
Hi, am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak...
2018-03-06 8:07:11 AM
2018-03-06 8:09:39 AM
Rind
Casual Listener
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Log in problem

Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the main website . I have tried changing my password fo...

sushantpathak
Casual Listener
Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the ...
2018-03-06 5:45:40 AM
2018-03-06 6:25:20 AM
phan_times
Community Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Unable to login on Android

I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.

dladman
Casual Listener
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
2018-03-05 10:55:44 PM
2018-03-06 5:42:26 AM
user-removed
Not applicable
1159 Views
1 replies
0 likes

1159 Views
1 replies
0 likes

Unable to login on any Android devices

I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.

dladman
Casual Listener
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
2018-03-05 10:59:02 PM
2018-03-06 5:40:51 AM
user-removed
Not applicable
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Trouble logging in

I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says that I put it in wrong. I checked over and over

Valandjayda
Newbie
I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says ...
2018-03-06 4:24:38 AM
2018-03-06 5:33:40 AM
user-removed
Not applicable
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Forced Log Out, with No Return

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled by this, I re-entered my credientals, only to be t...

silverninja7890
Newbie
So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled...
2018-03-06 5:02:00 AM
2018-03-06 5:32:20 AM
user-removed
Not applicable
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Can't log on

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on just fine with my computer. Anyone knows what's happ...

Maxim1581
Newbie
So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on j...
2018-03-06 5:21:15 AM
2018-03-06 5:28:19 AM
user-removed
Not applicable
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

How can I really erase the songs from the phone?

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist. Is there a way to manually, effectively and physi...

jdmartin66
Regular
I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist...
2018-03-06 4:24:41 AM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

user-removed
Visitor
Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...
2013-11-23 3:28:43 PM
2018-03-06 4:07:03 AM
nat11public
Casual Listener
5195 Views
7 replies
2 likes

5195 Views
7 replies
2 likes

Spotify fails to resume playing

Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...

Mochyn0
Casual Listener
Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...
2016-08-25 10:01:50 PM
2018-03-06 4:04:38 AM
nat11public
Casual Listener
5345 Views
4 replies
1 likes

5345 Views
4 replies
1 likes

Spotify Controller goes useless Galaxy S8

Hi all, hope someone can help. With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shuts off for a while with music playing, if I turn the screen back on...

Air2Desk
Newbie
Hi all, hope someone can help. With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shut...
2018-03-06 3:45:08 AM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Solved!! How can I add whole album to existing playlist? (lost since updating to v0.5.0.1247)

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist. I have noticed this problem since Spotify updated on my mobile to v0.5.0.1247 (I don't know what version I had prior to this). The overal...

pauldoo
Casual Listener
Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist. I have noticed this problem since Spotify updated on my mobile to v0.5.0....
2012-06-13 3:02:06 PM
2018-03-06 2:25:51 AM
EverStoned77
Casual Listener
98102 Views
49 replies
15 likes

98102 Views
49 replies
15 likes

Playlist is missing

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was missing. I cant find it and I've tried the lookinh at t...

Lestiee
Casual Listener
For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was miss...
2018-03-06 1:31:11 AM
2018-03-06 2:15:51 AM
Lestiee
Casual Listener
348 Views
2 replies
0 likes

348 Views
2 replies
0 likes

My Spotify is downloading my songs every time I enter

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note all my songs are saved on the card and are downloadi...

gmrtns
Newbie
Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note...
2017-04-13 11:50:29 PM
2018-03-05 12:42:06 AM
Athosapolo
Newbie
363 Views
1 replies
1 likes

363 Views
1 replies
1 likes

Spotify is Extremely Slow and Unresponsive on S8 Plus

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even after closing it out completely and reopening. Res...

ScubaSteve007
Casual Listener
I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even...
2018-02-20 11:29:29 PM
2018-03-05 11:35:51 PM
ScubaSteve007
Casual Listener
8691 Views
3 replies
9 likes

8691 Views
3 replies
9 likes

I cannot log in.

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my phone and it still is doing the same thing. It's not ...

InfinityonMadis
Newbie
I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my ph...
2018-03-05 9:42:45 PM
2018-03-05 10:24:38 PM
m9kvvquw1fpr5df
Casual Listener
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

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