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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118022 Views

27 replies

4 likes

  • 118022 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237535 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237535 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598302 Views

79 replies

3 likes

  • 598302 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490873 Views

581 replies

42 likes

Account
Free
  • 490873 Views
  • 581 replies
  • 42 likes

Solved!! Offline mode (unavailable now)

Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happening? And yes i am a premium user.Thanks in advance for any...

Newbie

Hey,  I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happen...

gorkemdeemirel

Regular

55191 Views

1 replies

2 likes

  • 55191 Views
  • 1 replies
  • 2 likes

Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task.

Newbie

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil...

gorkemdeemirel

Regular

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

Visitor

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...

neil741

Regular

2176 Views

5 replies

11 likes

Deleted downloads
Deleted music
  • 2176 Views
  • 5 replies
  • 11 likes

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is being used on another device". I can start playing ...

Casual Listener

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is ...

hcholdt1964

Newbie

10210 Views

9 replies

15 likes

  • 10210 Views
  • 9 replies
  • 15 likes

Solved!! Need a guide for all the settings don't know anything about it those options on android

Where can I find a manual for the settings can't finde everythinghelp explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and there there is no equalizer

Casual Listener

Where can I find a manual for the settings can't finde everything help explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and t...

Joe

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Playlist stuck on "Waiting to Download" (Trying to play local files on mobile)

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my android device (Note 2), select "Available Offline", a...

Casual Listener

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my...

DarrenChristian

Casual Listener

224707 Views

67 replies

5 likes

  • 224707 Views
  • 67 replies
  • 5 likes

Shuffle All Music?

When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled

Casual Listener

When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled

Ryan_Barbaro

Casual Listener

859 Views

3 replies

0 likes

  • 859 Views
  • 3 replies
  • 0 likes

Lost premium account after changing phone. Now I'm paying for account, but can't use! Help fix that!

Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old phone and lost my spotify premium on it too. Tried ...

Newbie

Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old ...

tjtmtys

Casual Listener

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

While i have network connection , the app tells me go online

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the problem since 2 weeks. I hope you guyz can help me. Tha...

Visitor

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the prob...

tjtmtys

Casual Listener

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

App shuts down when screen locked

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option to close the app when I lock the screen is off too.

Casual Listener

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option ...

tjtmtys

Casual Listener

1026 Views

1 replies

0 likes

  • 1026 Views
  • 1 replies
  • 0 likes

Not-downloading problem

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but it tries to download them again. What's the problem

Newbie

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but i...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Se pausa mi musica

Tengo una cuanta Premium y de repente se pausa la musica y ya tengo varios dias con el problema

Newbie

Tengo una cuanta Premium y de repente se pausa la musica y ya tengo varios dias con el problema

rebekah21

Newbie

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Porque se apaga la app durenta la reproducción pasada 4 a 5 canciones?

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

Newbie

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

I can't log in

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing. My password and username are totally correct. Pleas...

Regular

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing.&...

JakobTobias

Regular

1348 Views

7 replies

0 likes

  • 1348 Views
  • 7 replies
  • 0 likes

Solved!! Android app being auto-killed/crashing

Phone: Moto G (1st gen). Online and offline mode. Since last week or so (perhaps since the last update), the spotify app for android has been being auto-killed regularly, especially when I try to do anything else on the phone. I never used to have an...

Newbie

Phone: Moto G (1st gen). Online and offline mode.   Since last week or so (perhaps since the last update), the spotify app for android has been being auto-killed regularly, especially when I...

nesslucas101

Newbie

93784 Views

25 replies

7 likes

  • 93784 Views
  • 25 replies
  • 7 likes

Unable to find repeat button on spotify android S8?

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or am I just really blind? Thanks!

Visitor

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or ...

Joe

Community Legend

8917 Views

4 replies

4 likes

  • 8917 Views
  • 4 replies
  • 4 likes

Can't see some songs in a playlist

Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the web player. How can I solve it?

Newbie

Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Songs werden nicht abgespielt

Ich bin spotify free Nutzer über die App auf Android und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden keine Songs aus der playlist abgespielt sondern ähnliche Vor...

Newbie

Ich bin spotify free Nutzer über die App auf Android  und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden kei...

1557 Views

0 replies

3 likes

  • 1557 Views
  • 0 replies
  • 3 likes

Músicas indisponíveis

Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium

Casual Listener

Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium  

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Adicionar artistas e músicas como favoritos

Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium. Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor.

Casual Listener

Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium.  Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor. 

2333 Views

0 replies

0 likes

  • 2333 Views
  • 0 replies
  • 0 likes