Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110369 Views

26 replies

3 likes

  • 110369 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222293 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222293 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578948 Views

79 replies

3 likes

  • 578948 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476919 Views

577 replies

40 likes

Account
Free
  • 476919 Views
  • 577 replies
  • 40 likes

Problema para unirme al plan familiar

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta nos sacó a todos y ahora no me puedo volver a unir...

Newbie

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta...

487 Views

0 replies

2 likes

  • 487 Views
  • 0 replies
  • 2 likes

Spotify S3 Frontier App

I just recently picked up a S3 Frontier so I can listen to music without my phone. I have the Wifi/bluetooth only version of the watch and downloaded the spotify app, logged in and told it to download my library via the watch. Now when I head into wo...

Newbie

I just recently picked up a S3 Frontier so I can listen to music without my phone. I have the Wifi/bluetooth only version of the watch and downloaded the spotify app, logged in and told it to downloa...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play a song I search

So I have a playlist with 400+songs. When I use the search bar to find the song I want to listen to. When i click on it, it plays the first song on my playlist instead. Is it only me?! This happened after i updated my galaxy s8's android software.

Newbie

So I have a playlist with 400+songs. When I use the search bar to find the song I want to listen to. When i click on it, it plays the first song on my playlist instead. Is it only me?! This happened ...

SergioDavid

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio station error

I have a weird error... Radio works for every artist I've tried except one (cafe del Mar).

Casual Listener

I have a weird error... Radio works for every artist I've tried except one (cafe del Mar).

SergioDavid

Roadie

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Library Gone

My app changed completely yesterday when it ran out of premium and I cannot find my saved songs in the library, there is no button, only playlists. I used to have a songs library without premium, is this a new update? Or will getting premium again br...

Casual Listener

My app changed completely yesterday when it ran out of premium and I cannot find my saved songs in the library, there is no button, only playlists. I used to have a songs library without premium, is ...

SergioDavid

Roadie

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Automatically Starts Playing

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575). The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and start playing recent music. It doesn't always play the 'last...

Newbie

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575).   The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and ...

SergioDavid

Roadie

958 Views

1 replies

0 likes

Android
application
autoplay
  • 958 Views
  • 1 replies
  • 0 likes

No se puede reproducir dos veces una canción.

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción.

Newbie

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción. 

1080 Views

0 replies

2 likes

  • 1080 Views
  • 0 replies
  • 2 likes

O Spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram.

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

Newbie

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Dont skip music

When my last music finished it dont s9kip next song whyyy

Newbie

When my last music finished it dont s9kip next song whyyy

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Newbie

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Isaakwilliams

Newbie

38816 Views

4 replies

7 likes

  • 38816 Views
  • 4 replies
  • 7 likes

App crashes when i attempt to save music

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify directly? Will they refund me for my purchase this mont...

Casual Listener

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify dire...

Prostheticbrain

Casual Listener

5114 Views

16 replies

8 likes

  • 5114 Views
  • 16 replies
  • 8 likes

Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Newbie

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Ojosinrostro

Newbie

14582 Views

6 replies

8 likes

  • 14582 Views
  • 6 replies
  • 8 likes

Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

Casual Listener

Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...

821 Views

0 replies

1 likes

  • 821 Views
  • 0 replies
  • 1 likes

App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

Newbie

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Radio function is gone

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... Is this the software issue or something like the fa...

Visitor

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... ...

Hubo

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

Casual Listener

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...

peter_xxx

Regular

48554 Views

23 replies

11 likes

  • 48554 Views
  • 23 replies
  • 11 likes

Music volume goes down when WhatsApp is open

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

Newbie

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

980 Views

0 replies

0 likes

  • 980 Views
  • 0 replies
  • 0 likes

Cannot control Spotify with Google Assistant when screen is off

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to tell Spotify to play a song Google Assistant respo...

Newbie

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to...

1497 Views

0 replies

3 likes

  • 1497 Views
  • 0 replies
  • 3 likes

App & Recently played songs showing songs I did not play

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, Duran Duran, LA Style...). Is it a glitch? Or a hack...

Casual Listener

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, D...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes