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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375426 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

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Skip songs with three buttons headphones and a USB adapter

Hello I'm using a HTC U11 together with the included adapter..In other applications, for example YouTube or Poweramp, I can use the play/pause button to skip titles too (double tap).Only in Spotify it is not possible to skip titles with a double tap ...

Casual Listener

Hello   I'm using a HTC U11 together with the included adapter.. In other applications, for example YouTube or Poweramp, I can use the play/pause button to skip titles too (doub...

Steven123456

Casual Listener

765 Views

1 replies

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Reduce spotify volume

Hey, I'm trying to multi-task with my mobile, using Spotify in the background with ambient sounds and other apps in the foreground making other sounds. But I can't lower the volume of Spotify separately, and that makes me a little bit sad. Please add...

Casual Listener

Hey, I'm trying to multi-task with my mobile, using Spotify in the background with ambient sounds and other apps in the foreground making other sounds. But I can't lower the volume of Spotify separat...

460 Views

0 replies

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Solved!! Account hacked

I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will but my account keeps switching to his garbage. What i...

Newbie

I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will bu...

jenchen56

Newbie

1514 Views

2 replies

0 likes

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Solved!! How to see the queue?

How do I see the queue in the android app? I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell. I looked at the forum but didn't see any threads talking about this.

Regular

How do I see the queue in the android app?   I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell.   I looked a...

annoyedwthis

Newbie

213229 Views

15 replies

0 likes

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Opening web player causes Android app to start playing

Earlier today I was listening to Spotify on my Android, and I left the app open when I was done. Then, several hours later I logged into Spotify web player on my laptop (with headphones, because I was in a public place), and my *phone* spontaneously ...

Casual Listener

Earlier today I was listening to Spotify on my Android, and I left the app open when I was done. Then, several hours later I logged into Spotify web player on my laptop (with headphones, because I wa...

627 Views

0 replies

0 likes

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Removing offline music doesn't clear space

I was running out of space due to downloaded/offline music, so I unchecked a bunch of albums/playlists so they would no longer be avaialable offline. Although the music was no longer available to me offline, it didn't free up any space on my phone. I...

Music Fan

I was running out of space due to downloaded/offline music, so I unchecked a bunch of albums/playlists so they would no longer be avaialable offline.  Although the music was no longer available ...

Crewmember

Casual Listener

52787 Views

89 replies

31 likes

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Can't Login In To My Account In Spotify

If I Login To My Account Then It Was Only Stay For Few Seconds. And Automatically Logged Out.

Newbie

If I Login To My Account Then It Was Only Stay For Few Seconds. And Automatically Logged Out. 

454 Views

0 replies

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Solved!! Unable to remove song from playlist due to song copyright issue

Hi, I'm using Spotify on my Samsung S8.I have a song on my playlist that I can't seem to remove because the album that song was on was removed for copyright.Usually if the song was legit and became down/greyed out you might still be able to remove it...

Visitor

Hi,   I'm using Spotify on my Samsung S8. I have a song on my playlist that I can't seem to remove because the album that song was on was removed for copyright. Usually if the song was legit...

user-removed

Not applicable

1824 Views

1 replies

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Quality changes during downloads

So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality before, but right now while it's in the process of do...

Newbie

So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality be...

atbme

Casual Listener

620 Views

1 replies

2 likes

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Chromecast browser

A lot of people have reported this issue ... they can't find their chromecast devices. This has been a problem for a couple of years. The only solution is to kill the Spotify app in Android and then restart it. It wil then usually find the chromecast...

Newbie

A lot of people have reported this issue ... they can't find their chromecast devices. This has  been a problem for a couple of years. The only solution is to kill the Spotify app in Android and...

441 Views

0 replies

1 likes

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Start and Radio not avaible

Hi there,I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears:"Sorry, something has not gone as it should, that has not worked, please try again."And in ...

Casual Listener

Hi there, I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears: "Sorry, something has not gone as it...

Sgbmad

Casual Listener

416 Views

1 replies

0 likes

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No filter or sort bar is shown under my playlist?

UPDATED) I tried uninstalling the application, and it's now shown without any problems!! It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. I've tried deleting data and cache from mobile itself and throug...

Casual Listener

UPDATED) I tried uninstalling the application, and it's now shown without any problems!!   It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. &nb...

585 Views

0 replies

1 likes

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not all playlist songs available?

i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.

Visitor

i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.  

473 Views

0 replies

1 likes

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I don't have new QR barcode system :(

I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system.I try to uninstall and re install but no luck

Casual Listener

I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system. I try to uninstall a...

korayus

Casual Listener

603 Views

1 replies

0 likes

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Connecting with Chromecast on Android bug

Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months now. Hope you can fix it. Video: https://www.dropbox....

Newbie

Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months no...

488 Views

0 replies

1 likes

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Many troubles :)

Hello! Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; 1. I cannot login on my PC, it's like my user just doesn't ex...

Casual Listener

Hello!   Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; ...

Towndusk

Casual Listener

610 Views

2 replies

0 likes

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Why my playlist changed?

Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal way?

Casual Listener

Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal wa...

343 Views

0 replies

0 likes

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Superuser Contribution My Spotify account is not connecting to wifi

My phone is fully connected to wifi,and all other apps that use wifi on my phone function properly.However,the Spotify app doesn't allow me to search up/play any songs that aren't downloaded,and instead only allows me to play songs that are already d...

Newbie

My phone is fully connected to wifi,and all other apps that use wifi on my phone function properly.However,the Spotify app doesn't allow me to search up/play any songs that aren't downloaded,and inst...

Maria_B

Moderator

448 Views

1 replies

0 likes

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Superuser Contribution Pantalla Negra Spotify Android

Hola, uso Spotify en mi celular moto x Styles.Cada vez que abro la app la pantalla se pone negra, pero aprieto la "casita" del menu y se va efectivamente al menu y se reactiva la pantalla, es como si la app la desactive.Desde ya, gracias.

Visitor

Hola, uso Spotify en mi celular moto x Styles. Cada vez que abro la app la pantalla se pone negra, pero aprieto la "casita" del menu y se va efectivamente al menu y se reactiva la pantalla, es como...

Maria_B

Moderator

4853 Views

1 replies

0 likes

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