Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Cannot log in on Android app

Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task. 

1 Reply

Hi there. If you cannot log in to your app, maybe you can try log in with using your email. click to your mails and find spotify premium activation mail and try to log in at this mail. second way is you can reset your password and try it again. the last way is you can tweet your problem on twitter to @spotifycares or ( ) you can use this link. Thanks.


Suggested posts