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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854354 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854354 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20393 Views
  • 3 replies
  • 0 likes
  • 20393 Views
  • 3 replies
  • 0 likes

Albums do not play in order on Android Auto

Been seeing an issue with android auto and spotify. I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810. I have spotify premium. My issue exists regardless if I am in my car or not, it is whenever I run things through android auto(eit...

  • Newbie
  • Been seeing an issue with android auto and spotify.  I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810.   I have spotify premium.  My issue exists regardless if I am ...
  • flcknzwrg
  • Newbie
  • 1134 Views
  • 7 replies
  • 8 likes
  • 1134 Views
  • 7 replies
  • 8 likes

Screen gets weird

This keeps happening to me and i always have to restart the app. It's annoying if im driving.

  • Newbie
  • This keeps happening to me and i always have to restart the app. It's annoying if im driving. 
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Spotify will not switch off with chromecast audio its weird even if i switch my phone off it is stil

this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the music continued playing for an hour. Obviously i ha...

  • Newbie
  • this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the ...
  • nikinoz
  • Newbie
  • 1803 Views
  • 2 replies
  • 0 likes
  • 1803 Views
  • 2 replies
  • 0 likes

Choppy song quality

Hey guys, Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full internet connection. The device I am using is new. Also casting t...

  • Newbie
  • Hey guys,   Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full inter...
  • 511 Views
  • 0 replies
  • 1 likes
  • faulty
    Glitch
    poor quality
  • 511 Views
  • 0 replies
  • 1 likes

Can we listen to our local stocked music on Spotify ?

I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist.I know it's possible on PC, Spotify can access to our local music but it's seems harder one smartphones. Thanks for your help, and I hope I wr...

  • Newbie
  • I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist. I know it's possible on PC, Spotify can access to our local music but it's seems harder o...
  • Joe
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

On screen ads can't be dismissed bug

Hi, I'm on an Android device and I don't know if it's only me, but sometimes when there's an on-screen ad that has to be dismissed, I can't press the dismiss button and it overlays the screen. I can press the other interactions of the app - song play...

  • Casual Listener
  • Hi, I'm on an Android device and I don't know if it's only me, but sometimes when there's an on-screen ad that has to be dismissed, I can't press the dismiss button and it overlays the screen. I can ...
  • Jeresueldo
  • Newbie
  • 5068 Views
  • 4 replies
  • 24 likes
  • 5068 Views
  • 4 replies
  • 24 likes

Where do downloaded playlist files go

Hi,Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little while and quite a bit of memory. However it download...

  • Casual Listener
  • Hi, Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing offline

Hi, so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow buuuuuuut when i go to play the songs offline, when im not c...

  • Visitor
  • Hi,  so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow bu...
  • Joe
  • Community Legend
  • 47914 Views
  • 11 replies
  • 6 likes
  • 47914 Views
  • 11 replies
  • 6 likes

No volume when I connect spotify to my Rav4

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my 2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking down, etc. but there is no sound. The bluetooth in the v...

  • Visitor
  • I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my  2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Downloaded songs on sdcard but not playing..

A complete Spotify cluster.....Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb.I clear the cache, no difference.I try offline mode no difference.I check the support p...

  • Newbie
  • A complete Spotify cluster..... Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb. I clear the cache, no difference...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

turning down volume when typing or turning my phone off

Hi.I have an Oneplus 3 phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som seconds. I find this really anoying, but I have no idea what t...

  • Newbie
  • Hi. I have an Oneplus 3  phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som sec...
  • HurlyBurly77
  • Newbie
  • 367 Views
  • 1 replies
  • 1 likes
  • 367 Views
  • 1 replies
  • 1 likes

Solved!! Ability to View All Playlist Followers

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested.I have spotify free on computer and tv. Works fine, no problems.All playlists is on both tv and computer. Then i try on my...

  • Visitor
  • Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested. I have spotify free on computer and tv. Works fine, no problems. A...
  • user-removed
  • Not applicable
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Every 2 songs won't play

I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either stop playing mid-way, or won't play at all. The ne...

  • Regular
  • I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either...
  • Wiikend
  • Regular
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Looping sound when leaving Spotify

Hey all. I just updated my onplus 3 for the newest android version 8.0.0 Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second or two after, go back to default. This also happens if Spotify is the runni...

  • Newbie
  • Hey all.   I just updated my onplus 3 for the newest android version 8.0.0    Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second ...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Ad is stuck

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behind the ad ie between home, library etc but cant acc...

  • Newbie
  • One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behi...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Superuser Contribution VPN not working when logging in

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify.Normally I would log in through my facebook account, with my VPN on.I always ensure that my location's set to Canada, where I first got my accou...

  • Casual Listener
  • I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify. Normally I would log in through my facebook account, with my VPN on. I always ensure that ...
  • Cloudymagic
  • Casual Listener
  • 6702 Views
  • 5 replies
  • 0 likes
  • 6702 Views
  • 5 replies
  • 0 likes

Problemas con la reproduccion de spotify

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema. resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar mi plan de datos, resulta y pasa que cada vez que salgo conec...

  • Newbie
  • buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema.   resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar m...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Superuser Contribution Synchronisation

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

  • Newbie
  • Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?
  • Pascaline
  • Newbie
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Cache-size

Why does Spotify create so much cache on android phones? Fix it or loose customers.DC

  • Newbie
  • Why does Spotify create so much cache on android phones? Fix it or loose customers. DC
  • dedo
  • Newbie
  • 920 Views
  • 2 replies
  • 3 likes
  • 920 Views
  • 2 replies
  • 3 likes