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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106547 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216048 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569481 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469606 Views

577 replies

40 likes

Account
Free
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  • 40 likes

No se puede reproducir dos veces una canción.

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción.

Newbie

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción. 

1072 Views

0 replies

2 likes

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O Spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram.

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

Newbie

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
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Dont skip music

When my last music finished it dont s9kip next song whyyy

Newbie

When my last music finished it dont s9kip next song whyyy

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
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Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Newbie

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Isaakwilliams

Newbie

38808 Views

4 replies

7 likes

  • 38808 Views
  • 4 replies
  • 7 likes

App crashes when i attempt to save music

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify directly? Will they refund me for my purchase this mont...

Casual Listener

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify dire...

Prostheticbrain

Casual Listener

5108 Views

16 replies

8 likes

  • 5108 Views
  • 16 replies
  • 8 likes

Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Newbie

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Ojosinrostro

Newbie

14576 Views

6 replies

8 likes

  • 14576 Views
  • 6 replies
  • 8 likes

Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

Casual Listener

Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...

815 Views

0 replies

1 likes

  • 815 Views
  • 0 replies
  • 1 likes

App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

Newbie

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...

423 Views

0 replies

0 likes

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  • 0 replies
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Radio function is gone

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... Is this the software issue or something like the fa...

Visitor

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... ...

Hubo

Community Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

Casual Listener

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...

peter_xxx

Regular

48441 Views

23 replies

11 likes

  • 48441 Views
  • 23 replies
  • 11 likes

Music volume goes down when WhatsApp is open

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

Newbie

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

973 Views

0 replies

0 likes

  • 973 Views
  • 0 replies
  • 0 likes

Cannot control Spotify with Google Assistant when screen is off

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to tell Spotify to play a song Google Assistant respo...

Newbie

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to...

1486 Views

0 replies

3 likes

  • 1486 Views
  • 0 replies
  • 3 likes

App & Recently played songs showing songs I did not play

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, Duran Duran, LA Style...). Is it a glitch? Or a hack...

Casual Listener

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, D...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

where is my library

Hi, i want find my friend, but dont have library button. Can you help me find out why?(i have Home, search, my playlists and premium)

Newbie

Hi, i want find my friend, but dont have library button. Can you help me find out why? (i have Home, search, my playlists and premium)

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
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Spotify on Android 8.1 not recognizing inline remote controls (next track and previous track)

Hey all, So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track functions. However, Google Play Music recognizes these commands flaw...

Newbie

Hey all,   So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track function...

AeroZ

Composer

1623 Views

2 replies

2 likes

  • 1623 Views
  • 2 replies
  • 2 likes

ACCIDENTAL DISLIKE ON RADIO

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

Newbie

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
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Completely inappropriate suggested songs!

My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in the **bleep**". Like seriously how can you let a s...

Casual Listener

My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in...

Mrdevitt

Casual Listener

2864 Views

7 replies

2 likes

  • 2864 Views
  • 7 replies
  • 2 likes

Spotify says offline?? I've been premium for years and can't figure ot out.

I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it find on my firestick. But I really need to figure o...

Newbie

I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it ...

phan_times

Community Legend

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Best stand alone portable music player for spotify

So I am one of these guys that uses a stand alone music player. Had an Ipod and then a Sony walkman. Just wondering what good alternatives there are. The Walkman does integrate spotify, but the memory is very limited (it only permits 2GB for offline ...

Newbie

So I am one of these guys that uses a stand alone music player.  Had an Ipod and then a Sony walkman.  Just wondering what good alternatives there are.   The Walkman does integrate s...

9247 Views

0 replies

15 likes

  • 9247 Views
  • 0 replies
  • 15 likes