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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400225 Views

549 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8599 Views

0 replies

7 likes

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Lock screen no longer showing album art

Hi all, I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. Now, it does not show. What's odd is that this is only specif...

Visitor

Hi all,   I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. ...

gr4licht

Newbie

15425 Views

3 replies

0 likes

album art
lock screen
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Solved!! Browsing Podcasts

Hello,I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in categories. However now, the only ones I see under th...

Newbie

Hello, I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in ...

user-removed

Not applicable

9732 Views

4 replies

0 likes

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Volume Control in Lockscreen

Hello,is there any way to put a volume control for spotify within the lockscreen notification?and also the volume control within the spotify widget and notification bar?I had an iPhone before and I just got used to it that way. Cheers.

Casual Listener

Hello, is there any way to put a volume control for spotify within the lockscreen notification? and also the volume control within the spotify widget and notification bar? I had an iPhone before a...

971 Views

0 replies

0 likes

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Trouble listening to album on phone

Btw, Free userSo I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spotify premium member, but shouldn't i be able to atleas...

Newbie

Btw, Free user So I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spot...

487 Views

0 replies

0 likes

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Keyboard microphone icon missing all keyboards

For some reason my microphone icon hs diseappeared from all keyboards only in spotify. Tried reinstalling app and deleting app info. In all other applications microphone is visible in all keyboards.

Regular

For some reason my microphone icon hs diseappeared from all keyboards only in spotify.  Tried reinstalling app and deleting app info.  In all other applications microphone is visible in all...

Mikelectrick1

Newbie

12838 Views

38 replies

11 likes

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  • 11 likes

Android Issue - Songs cutting out mid play

I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the song again but it will cut out again but always in a d...

Newbie

I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the son...

ufontko

Regular

2712 Views

5 replies

4 likes

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Playing specific songs using Google voice

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no questions asked. Recently, it stopped working and a...

Newbie

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no ...

andriusl

Newbie

1728 Views

1 replies

2 likes

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spotify connect is not finding my bluesound node2

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...

Regular

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app.    Everything worked flawless but since a week spotify con...

seamuswarren

Regular

10898 Views

8 replies

0 likes

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Spotify Android App Queue: Where is it? How to view? Change since latest app update.

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see the Play Queue anymore. I have a Samsung Galaxy S6...

Regular

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see...

kgx

Newbie

68796 Views

13 replies

5 likes

Android
Android App Queue
New Version Change
queue
Spotify Android App Queue
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Storage option

Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me?

Regular

Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me? 

424 Views

0 replies

0 likes

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facebook sync

hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account. how do i update this with correct info?

Newbie

hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account.  how do i update this with correct info?

357 Views

0 replies

0 likes

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Spotify Radio - "Spotify will be right back after this message" still not back after an hour.

When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button. This message is still on the screen an hour later and effectively locks me out...

Newbie

When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button.   This message is st...

428 Views

0 replies

0 likes

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Musica pulando sozinha e som diminuindo sozinho

Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

Casual Listener

Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

1451 Views

0 replies

1 likes

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Musica pulando sozinhas e volume diminuindo sozinho

Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

Casual Listener

Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

3129 Views

0 replies

5 likes

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Sound glitches from time to time

I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?

Newbie

I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?

603 Views

0 replies

0 likes

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Solved!! Pausing playback every time phone "sleeps" AND not playing full playlist

Hi! I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app): 1. My phone goes into "sleep" mode after no activity on the screen for a while (android). Whenever this...

Regular

Hi!  I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app):   1. My phone goes into "sleep" mode ...

blenka1

Newbie

56179 Views

9 replies

0 likes

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Playlist always stop 2 sec before next song

Why my spotify always stop 2 sec before the next song? My device samsung s9+

Newbie

Why my spotify always stop 2 sec before the next song? My device samsung s9+

422 Views

0 replies

0 likes

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Solved!! Why can't I listen to a song without a playlist on mobile?

I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??

Newbie

I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??

phan_times

Community Legend

721 Views

1 replies

0 likes

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Free spotify

Hey, I have 3 questionsFirst, Is there a limit for free spotify service?Second, if i buy spotify premium service, and than I cancel before the free 30 days end, can i buy again later?Third, I heard fron someone about a spotify deal, 3 months for 9 do...

Newbie

Hey, I have 3 questions First, Is there a limit for free spotify service? Second, if i buy spotify premium service, and than I cancel before the free 30 days end, can i buy again later? Third, I h...

phan_times

Community Legend

523 Views

1 replies

0 likes

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  • 1 replies
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Can someone please help me to make the spotify app functional again

Since the beginning of this month my spotify app updated to the point i can't access my basic library of songs nor i can actually shuffle my songs in a random order instead its the same shuffle list instead of making a new list. And also a lot of fea...

Roadie

Since the beginning of this month my spotify app updated to the point i can't access my basic library of songs nor i can actually shuffle my songs in a random order instead its the same shuffle list ...

Nik_Ospylac

Newbie

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes