Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
Config : android 4.0.3 release 5a on sony tablet sSpotify works with no problem since a while. For 1 week, Spotify don't start anymore.I tried to follow advices on this topic without success :- reinstall- purge data- reinstall from scratch tablet- ch...
lastest version on Pioneer 300r android ver.5.1.1 has background nosie. Clear to hear while changing new song.Only problem on spotify, joox ,etc no.please help.
Hi,Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge. Thanks.
I have a spotify premium account but i don't remember the email address i used. I know the username and the password i used is not right, even though I think that is it. what do i do? I would like to at least cancel the premium account so that i don;...
First of all, sorry for my bad english Now to my problem.After resetting my local network (Fritz!Box Router) I got the problem, that the current spotify android app didn't show any of the connected (Teufel Raumfeld) speakers, which i could reach form...
I have a playlist with a lot of songs, and I know I can't play them all if I hit shuffle. That's not the issue. Now that that's said, the issue started with the new update that overhauled the mobile UI and such. Now whenever I hit shuffle on my playl...
Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal storage?
I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random from somewhere I don't know. I can't listen to the ...
Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear white? Well they appear a dark gray. Why is this???
I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums
Como faco para mostraraos meus amigos do Facebooko que eu estou escutandono momento?
Hi,since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more!The Spotify app doesn´t appear any more, in my Ford Focus 2017.A friend of mine also has this problem with his Ford Foruc...
Some of my downloaded songs will not play in offline mode and I do not have unlimited data.I have downloaded around 1500 songs, they are all saved and have the green tick next to them to show they are downloaded. Most of the songs play fine in offlin...
when i want to login to my account spotify send me to the login page again and again.
I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded songs in an orginized librery (orginized like the one we have n...
I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialpop? I don't have anything in these categories in my...
Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase.Sometimes it will play music but still says it is connecting, other times it won't connect and does not play music.Every time this happens I am...
long Audio books can't be listened beyond about track 180. The Spotify App will Start again with track 1. Although the tracks can be played manualy. The following track of any track beyond about 180 will always be track 1.
hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device, a iphone... and I can't turn it off. its like my ...
I have a family account. We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home.If my wife or I cast a playlist to the Google Home speaker from one of the phones or the ta...