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Greyed out music

Greyed out music

Hi everyone. I recently switched phones.  When I did, most of the songs on playlists from iTunes are greyed out.  When I log into spotify on my computer,  I can pay the music.   I thought it would be a local file issue, but when I logil in to spotify on my work computer (which has no music saved on it), I can play the songs!   Help. I've cleared the cache in the phone. Logged in and out.

1 Reply

Hey @Lynchmap, welcome to the community!


To listen to your local files on your new phone, you'll need to sync them first. To do so, just follow these steps.


Try it out and let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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