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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209382 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209382 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558595 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461785 Views

575 replies

39 likes

Account
Free
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  • 575 replies
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Superuser Contribution Spotify Automatically Starts Playing

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575). The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and start playing recent music. It doesn't always play the 'last...

Newbie

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575).   The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and ...

SergioDavid

Roadie

929 Views

1 replies

0 likes

Android
application
autoplay
  • 929 Views
  • 1 replies
  • 0 likes

No se puede reproducir dos veces una canción.

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción.

Newbie

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción. 

1068 Views

0 replies

2 likes

  • 1068 Views
  • 0 replies
  • 2 likes

O Spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram.

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

Newbie

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

456 Views

0 replies

0 likes

  • 456 Views
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Dont skip music

When my last music finished it dont s9kip next song whyyy

Newbie

When my last music finished it dont s9kip next song whyyy

381 Views

0 replies

0 likes

  • 381 Views
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  • 0 likes

Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Newbie

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Isaakwilliams

Newbie

38796 Views

4 replies

7 likes

  • 38796 Views
  • 4 replies
  • 7 likes

App crashes when i attempt to save music

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify directly? Will they refund me for my purchase this mont...

Casual Listener

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify dire...

Prostheticbrain

Casual Listener

5089 Views

16 replies

8 likes

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  • 16 replies
  • 8 likes

Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Newbie

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Ojosinrostro

Newbie

14560 Views

6 replies

8 likes

  • 14560 Views
  • 6 replies
  • 8 likes

Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

Casual Listener

Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...

807 Views

0 replies

1 likes

  • 807 Views
  • 0 replies
  • 1 likes

App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

Newbie

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...

421 Views

0 replies

0 likes

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Radio function is gone

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... Is this the software issue or something like the fa...

Visitor

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... ...

Hubo

Community Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

Casual Listener

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...

peter_xxx

Regular

48250 Views

23 replies

11 likes

  • 48250 Views
  • 23 replies
  • 11 likes

Music volume goes down when WhatsApp is open

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

Newbie

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

946 Views

0 replies

0 likes

  • 946 Views
  • 0 replies
  • 0 likes

Cannot control Spotify with Google Assistant when screen is off

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to tell Spotify to play a song Google Assistant respo...

Newbie

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to...

1479 Views

0 replies

3 likes

  • 1479 Views
  • 0 replies
  • 3 likes

App & Recently played songs showing songs I did not play

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, Duran Duran, LA Style...). Is it a glitch? Or a hack...

Casual Listener

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, D...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

where is my library

Hi, i want find my friend, but dont have library button. Can you help me find out why?(i have Home, search, my playlists and premium)

Newbie

Hi, i want find my friend, but dont have library button. Can you help me find out why? (i have Home, search, my playlists and premium)

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Spotify on Android 8.1 not recognizing inline remote controls (next track and previous track)

Hey all, So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track functions. However, Google Play Music recognizes these commands flaw...

Newbie

Hey all,   So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track function...

AeroZ

Composer

1609 Views

2 replies

2 likes

  • 1609 Views
  • 2 replies
  • 2 likes

ACCIDENTAL DISLIKE ON RADIO

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

Newbie

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

467 Views

0 replies

0 likes

  • 467 Views
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Completely inappropriate suggested songs!

My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in the **bleep**". Like seriously how can you let a s...

Casual Listener

My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in...

Mrdevitt

Casual Listener

2841 Views

7 replies

2 likes

  • 2841 Views
  • 7 replies
  • 2 likes

Spotify says offline?? I've been premium for years and can't figure ot out.

I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it find on my firestick. But I really need to figure o...

Newbie

I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it ...

phan_times

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes