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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

Newbie

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...

382 Views

0 replies

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Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

Visitor

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...

CalebKrick

Newbie

442 Views

1 replies

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Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

Casual Listener

Latest version of Spotify Samsung galaxy s8   Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...

MarcusRising

Casual Listener

428 Views

1 replies

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not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

Casual Listener

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...

515 Views

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Android
connected devices
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Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

Casual Listener

Dear people,   I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F.   Every morning when I wake up it tells me the mess...

jeroendv9

Casual Listener

1351 Views

2 replies

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Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

Newbie

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...

870 Views

0 replies

0 likes

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Music stops alone

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music.I changed my password to avoid the problem but it's not.......

Newbie

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music.  However the android app stops alone...it's very frustrated as I am working and I hate working without music. ...

435 Views

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0 likes

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Shuffle Wiedergabe stoppt

Hallo, ich nutze Spotify Premium und habe mir mehrere Playlists angelegt. Zur Wiedergabe nutze ich meistens die Shuffle-Funktion. Dies hat auch immer funktioniert. Seit einigen Wochen stoppt die Wiedergabe jedoch ploetzlich. Es werden mehrere Songs g...

Casual Listener

Hallo,   ich nutze Spotify Premium und habe mir mehrere Playlists angelegt. Zur Wiedergabe nutze ich meistens die Shuffle-Funktion.  Dies hat auch immer funktioniert.   Seit einige...

Schimpfle

Casual Listener

5402 Views

3 replies

1 likes

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Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Casual Listener

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs  

Luismorals9

Casual Listener

1288 Views

2 replies

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Android TV App

When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist you selected - very annoying, please gix. Thanks.

Newbie

When scrolling through albums or playlists, if you select an album to play a track,  when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist...

366 Views

0 replies

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Spotify switches to someone else's music

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I manually switched back to my playlist, it lasted for...

Casual Listener

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I m...

caszriel

Composer

830 Views

4 replies

0 likes

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Spotify connect not working on denon avr x3000

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify premium, wich I have (well I have family) but it u...

Casual Listener

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify...

rjej123

Casual Listener

2351 Views

2 replies

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Spotify android app is S***

This is the worst app I have on my tabletglitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not workingThe app is unreliable and buggy and has been for agesI can't believe I'm ...

Visitor

This is the worst app I have on my tablet glitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not working The app is un...

TheBrickSlayer

Roadie

484 Views

1 replies

1 likes

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im not getting my premium in mobile

Hello, as you can see in this print https://imgur.com/a/iwYKOi have premium until 06/03/2018 but since today i am not able to listen music offline.someone can help me pls? Thanks for the attention.

Newbie

Hello, as you can see in this print https://imgur.com/a/iwYKO i have premium until 06/03/2018 but since today i am not able to listen music offline. someone can help me pls?   Thanks fo...

334 Views

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Downloadable Device Limit?

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! It's not a huge deal, because I spend most of the da...

Casual Listener

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! I...

phan_times

Community Legend

793 Views

1 replies

0 likes

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Spotify pausing constantly

Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsung galaxy 7 with android 7.0. Thanks!

Casual Listener

Help!  Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsun...

LDPhan

Newbie

588 Views

3 replies

0 likes

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Songs play 2 seconds and stop/get stuck

I have a free account for Spotify and since a week I started to have some issues playing my playlist on my smartphone (Android 6.0 - last spotify version installed) From time to time, every two or three songs, a song plays only 2 seconds and get stuc...

Casual Listener

I have a free account for Spotify and since a week I started to have some issues playing my playlist on my smartphone (Android 6.0 - last spotify version installed)   From time to time, every ...

caszriel

Composer

1429 Views

3 replies

0 likes

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Solved!! Can't save music

I have avaible 17GB of free space and It shows error, no more space... I have latest version of app. Xiaomi Redmi Note 4 Qualcomm

Casual Listener

I have avaible 17GB of free space and It shows error, no more space... I have latest version of app.   Xiaomi Redmi Note 4 Qualcomm

caszriel

Composer

563 Views

1 replies

0 likes

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[BUG] on 3 different Android devices Spotify changes everytime to automatic quality

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minutes of playing songs from internet or internal memor...

Newbie

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minut...

Syntek-

Newbie

690 Views

1 replies

1 likes

automatic quality
bug
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Won't stop playing music when bluetooth devide disconnected

Hello, I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth.What happens is when I turn the car off, usually Spotify goes to pause, but now it resumes the music on my cell phones speakers instead. Also when I get a c...

Newbie

Hello,    I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth. What happens is when I turn the car off, usually Spotify goes to pause, but now it resum...

Chrisfh

Newbie

2215 Views

1 replies

11 likes

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  • 11 likes