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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114373 Views

26 replies

4 likes

  • 114373 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229921 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229921 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588907 Views

79 replies

3 likes

  • 588907 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484130 Views

580 replies

42 likes

Account
Free
  • 484130 Views
  • 580 replies
  • 42 likes

Superuser Contribution Song and album sorting changed on my Android phone

The songs and albums in my playlist used to be sorted like this - https://imgur.com/a/Jy0Ye Now on my phone they are sorted like this - https://imgur.com/a/3aWG3 The new way they are sorted on my phone is really frustrating, and I've tried changing h...

Newbie

The songs and albums in my playlist used to be sorted like this - https://imgur.com/a/Jy0Ye   Now on my phone they are sorted like this - https://imgur.com/a/3aWG3   The new w...

Alfredo

Roadie

1463 Views

1 replies

0 likes

  • 1463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out music

Hi everyone. I recently switched phones. When I did, most of the songs on playlists from iTunes are greyed out. When I log into spotify on my computer, I can pay the music. I thought it would be a local file issue, but when I logil in to spotify on m...

Newbie

Hi everyone. I recently switched phones.  When I did, most of the songs on playlists from iTunes are greyed out.  When I log into spotify on my computer,  I can pay the music.   I...

Alfredo

Roadie

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution small "crack" in music

Every once in a while there's a small "crack" in the music. It's really annoying and hopefully someone can help me xx

Newbie

Every once in a while there's a small "crack" in the music. It's really annoying and hopefully someone can help me xx

Alfredo

Roadie

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't use the free premium (30 days)

Hi. My credit card is okay. I give the informations for the free premium but it's still not active..

Casual Listener

Hi. My credit card is okay. I give the informations for the free premium but it's still not active..

Alfredo

Roadie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution selections and radio are not displayed

Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7.1.2. V 8.4.45.633

Newbie

Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7....

Alfredo

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album disappeared

Hi used to listen the following album “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, save two, are listed in grey and impossible to play. Why?

Newbie

Hi used to listen the following album  “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, ...

Alfredo

Roadie

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify interface (Android)

Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new interface , design , I think you know about what i'm talkin about and here ...

Visitor

Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new inte...

Alfredo

Roadie

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on my Gear S3 Classic

Hello I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get premium. I do have premium but it's premium family that I'm ...

Casual Listener

Hello   I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get ...

JLind

Casual Listener

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Superuser Contribution Automatically disabling shuffle and autoplay

When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?

Newbie

When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?

Alfredo

Roadie

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Cannot login in offline mode

Hi. I have a Problem sometimes with spotify. Once or twice a week it says wen i open it on my phone that i need internet connection to login. I am using spotify mostly in offline mode and this happened on my old phone HTC desire 626 and on my New pho...

Casual Listener

Hi.  I have a Problem sometimes with spotify.  Once or twice a week it says wen i open it on my phone that i need internet connection to login.  I am using spotify mostly in offline...

Nanjun92

Casual Listener

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Spotify on multiple devices

Hi, I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature. I have a question regarding that. If I am streaming music on my phone then someone else(ex. Brother) log...

Newbie

Hi,   I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature.    I have a question regarding t...

gorkemdeemirel

Regular

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

How to get music out of shuffle?

How do i get music out of shuffle the crossed arrows have disappeared 

Newbie

How do i get music out of shuffle the crossed arrows have disappeared 

gorkemdeemirel

Regular

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

My storage to SD card has disappeared?

It all started this morning...I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maximum amount of 3 devices to sign into at once..." and ...

Casual Listener

It all started this morning... I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maxi...

Epitrix

Casual Listener

1631 Views

4 replies

0 likes

  • 1631 Views
  • 4 replies
  • 0 likes

Solved!! Only show offline content?

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon. Is there a way to only show downloaded content in...

Newbie

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon...

zchopper62

Regular

132129 Views

25 replies

6 likes

  • 132129 Views
  • 25 replies
  • 6 likes

Solved!! Offline mode (unavailable now)

Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happening? And yes i am a premium user.Thanks in advance for any...

Newbie

Hey,  I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happen...

gorkemdeemirel

Regular

55173 Views

1 replies

2 likes

  • 55173 Views
  • 1 replies
  • 2 likes

Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task.

Newbie

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil...

gorkemdeemirel

Regular

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

Visitor

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...

neil741

Regular

2148 Views

5 replies

11 likes

Deleted downloads
Deleted music
  • 2148 Views
  • 5 replies
  • 11 likes

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is being used on another device". I can start playing ...

Casual Listener

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is ...

hcholdt1964

Newbie

10207 Views

9 replies

15 likes

  • 10207 Views
  • 9 replies
  • 15 likes

Solved!! Need a guide for all the settings don't know anything about it those options on android

Where can I find a manual for the settings can't finde everythinghelp explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and there there is no equalizer

Casual Listener

Where can I find a manual for the settings can't finde everything help explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and t...

Joe

Community Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Solved!! Playlist stuck on "Waiting to Download" (Trying to play local files on mobile)

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my android device (Note 2), select "Available Offline", a...

Casual Listener

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my...

DarrenChristian

Casual Listener

224533 Views

67 replies

5 likes

  • 224533 Views
  • 67 replies
  • 5 likes