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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify stucks at the loading wheel on my android smartphpne

I am a premium user and I have a Xiaomi Redmi pro Omega supported by Android. The problem is that Spotify app stucks at the loading wheel, every time I play music and try to access other lists or settings, search etc. and I have to reboot my phone ev...

Newbie

I am a premium user and I have a Xiaomi Redmi pro Omega supported by Android. The problem is that Spotify app stucks at the loading wheel, every time I play music and try to access other lists o...

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Solved!! Android app won't sync local files

I have Spotify on my Galaxy S7. It seems to have stopped syncing local files from my computer. It will sync files from the Spotify library, but not any of the files that are only on my PC. Is this feature no longer supported? This is something that h...

Gig Goer

I have Spotify on my Galaxy S7. It seems to have stopped syncing local files from my computer. It will sync files from the Spotify library, but not any of the files that are only on my PC. Is this fe...

olken2000

Gig Goer

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2 replies

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No aparece opcion de ecualizador

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

Newbie

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

3440 Views

0 replies

4 likes

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Wear app stuck on Connecting

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.

Newbie

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone.   Any help appreciated.

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Repeat platlist

Where is the button to repeat playlist? It disappeared after last update

Newbie

Where is the button to repeat playlist? It disappeared after last update

524 Views

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Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

Newbie

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...

384 Views

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Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

Visitor

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...

CalebKrick

Newbie

445 Views

1 replies

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Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

Casual Listener

Latest version of Spotify Samsung galaxy s8   Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...

MarcusRising

Casual Listener

428 Views

1 replies

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not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

Casual Listener

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...

518 Views

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Android
connected devices
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Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

Casual Listener

Dear people,   I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F.   Every morning when I wake up it tells me the mess...

jeroendv9

Casual Listener

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2 replies

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Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

Newbie

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...

876 Views

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Music stops alone

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music.I changed my password to avoid the problem but it's not.......

Newbie

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music.  However the android app stops alone...it's very frustrated as I am working and I hate working without music. ...

437 Views

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Shuffle Wiedergabe stoppt

Hallo, ich nutze Spotify Premium und habe mir mehrere Playlists angelegt. Zur Wiedergabe nutze ich meistens die Shuffle-Funktion. Dies hat auch immer funktioniert. Seit einigen Wochen stoppt die Wiedergabe jedoch ploetzlich. Es werden mehrere Songs g...

Casual Listener

Hallo,   ich nutze Spotify Premium und habe mir mehrere Playlists angelegt. Zur Wiedergabe nutze ich meistens die Shuffle-Funktion.  Dies hat auch immer funktioniert.   Seit einige...

Schimpfle

Casual Listener

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3 replies

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Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Casual Listener

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs  

Luismorals9

Casual Listener

1288 Views

2 replies

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Android TV App

When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist you selected - very annoying, please gix. Thanks.

Newbie

When scrolling through albums or playlists, if you select an album to play a track,  when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist...

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Spotify switches to someone else's music

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I manually switched back to my playlist, it lasted for...

Casual Listener

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I m...

caszriel

Composer

833 Views

4 replies

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Spotify connect not working on denon avr x3000

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify premium, wich I have (well I have family) but it u...

Casual Listener

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify...

rjej123

Casual Listener

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2 replies

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Spotify android app is S***

This is the worst app I have on my tabletglitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not workingThe app is unreliable and buggy and has been for agesI can't believe I'm ...

Visitor

This is the worst app I have on my tablet glitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not working The app is un...

TheBrickSlayer

Roadie

485 Views

1 replies

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im not getting my premium in mobile

Hello, as you can see in this print https://imgur.com/a/iwYKOi have premium until 06/03/2018 but since today i am not able to listen music offline.someone can help me pls? Thanks for the attention.

Newbie

Hello, as you can see in this print https://imgur.com/a/iwYKO i have premium until 06/03/2018 but since today i am not able to listen music offline. someone can help me pls?   Thanks fo...

337 Views

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Downloadable Device Limit?

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! It's not a huge deal, because I spend most of the da...

Casual Listener

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! I...

phan_times

Community Legend

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