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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375485 Views

541 replies

34 likes

Account
Free
  • 375485 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

"Remove from this playlist button" disappeared

Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remove from this playlist," button has gone. How to fix it? Th...

Casual Listener

Hello  Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remo...

Lukas26

Casual Listener

1122 Views

2 replies

2 likes

  • 1122 Views
  • 2 replies
  • 2 likes

Screen doesn't turn on when Spotify is logged in - Samsung Galaxy S5

It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after some experimentation that it only happens when Spoti...

Casual Listener

It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after s...

Futil1ty

Casual Listener

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Spotify deleting my downloads

Hi!:)So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my spoify on my phone, not any other device.

Regular

Hi!:) So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my s...

rozsnyaizsofia

Regular

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
  • 0 likes

Solved!! Control volume on second device (Spotify Connect)

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nobounceDevice: Nexus 5Second: Galaxy Nexus Both running S...

Regular

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nob...

fleischsaege

Newbie

143128 Views

63 replies

23 likes

Connect
volume
  • 143128 Views
  • 63 replies
  • 23 likes

Solved!! Only half of my playlist is showing up on phone app

Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on my xbox and the entire playlist pops up...sort of f...

Casual Listener

Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on ...

Minchow1994

Casual Listener

17849 Views

6 replies

2 likes

  • 17849 Views
  • 6 replies
  • 2 likes

Change user on tablet

Hello,I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. But: I can not find an easy way to simply switch the ...

Newbie

Hello, I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. ...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Playlist problems

Hey guys, well, my english isn't the best, but I hope that you can understand me: I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a great playlist (my "head" playlists) with 322 songs.When I want to hear m...

Newbie

Hey guys,   well, my english isn't the best, but I hope that you can understand me:   I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a grea...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Save album as new playlist while preserving artist and album name

Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the case anymore.I currently have to manually enter the...

Newbie

Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the ...

tommytoothpaste

Newbie

2564 Views

3 replies

1 likes

  • 2564 Views
  • 3 replies
  • 1 likes

"You're Offline", won't load Home Page at all, artist pages won't work.

1. My Home page won't load (Sorry, something went wrong...)2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only Home page and artist page won't work. (I can search for a play...

Casual Listener

1. My Home page won't load (Sorry, something went wrong...) 2. I can't go to Artists' pages from search (You're offline)   I am not offline. I can listen to songs from playlists online. Only ...

jokinpaha

Casual Listener

5476 Views

20 replies

11 likes

  • 5476 Views
  • 20 replies
  • 11 likes

Shuffle and Repeat not staying active

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not stay activated as it used to. I have tried shutting ...

Newbie

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not s...

672 Views

0 replies

6 likes

  • 672 Views
  • 0 replies
  • 6 likes

Superuser Contribution Spotify connect on Android TV, guest playback ?

Back in the days I was using spotify gramafon for playback.If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv and the guest have to use his login for playback? I am confuse...

Casual Listener

Back in the days I was using spotify gramafon for playback. If I got a guest in the same wifi he is also ready to playback from his spotify client.   Now I am using spotify app on android tv ...

Alfredo

Roadie

1286 Views

3 replies

0 likes

  • 1286 Views
  • 3 replies
  • 0 likes

Local files are missing album art on my Android

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all ...

Music Fan

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. ...

Joe

Community Legend

1817 Views

7 replies

0 likes

album art
Android 7.1
Local files for Spotify Mobile
  • 1817 Views
  • 7 replies
  • 0 likes

Unable to access storage option

I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.

Visitor

I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.

udance4ever

Music Fan

1944 Views

10 replies

0 likes

  • 1944 Views
  • 10 replies
  • 0 likes

Like button from radio

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix. But it doesnt do that if you are doing it from the lock screen and thats really annoying

Newbie

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix.  But it doesnt do that if you are doing it from the lock screen and ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Spotify Keeps Stopping

Spotify connect keeps stopping after about 5 seconds of play. This is a really annoying issue, which seems to occur every time I use the device. I often get it to work after wiping out all the old data on the phone etc. only to have the problem occur...

Newbie

Spotify connect keeps stopping after about 5 seconds of play.   This is a really annoying issue, which seems to occur every time I use the device.  I often get it to work after wiping out...

Lawrenceboy24

Newbie

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

Deleting songd problems

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

Casual Listener

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...

phan_times

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Shuffle does not work in playlist after new song is selected

This issue just started on my Galaxy S6. When i go to a playlist and click on a song, the shuffle and repeat buttons are turned off (not highlighted in green). Once i click them both, i would fully expect it to stay in shuffle and repeat mode. It sta...

Newbie

This issue just started on my Galaxy S6. When i go to a playlist and click on a song, the shuffle and repeat buttons are turned off (not highlighted in green). Once i click them both, i would fully e...

theprimeanomaly

Regular

606 Views

2 replies

1 likes

  • 606 Views
  • 2 replies
  • 1 likes

Google Chrome casting app keeps skipping songs

This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.

Newbie

This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Radio function not there

Hi, I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the screen. Is this normal that the andriod app does not have the rad...

Casual Listener

Hi,   I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the scree...

dinomight

Spotify Star

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

Solved!! Chromecast audio drops out

New chromecast audio with firmware 1.22.78337. I'd guess this was an issue with the device except that it is temporarily resolved with actions from Spotify app.When casting, the sound will suddenly stop every minute or so. Sometimes seconds, sometime...

Regular

New chromecast audio with firmware 1.22.78337. I'd guess this was an issue with the device except that it is temporarily resolved with actions from Spotify app. When casting, the sound will sudden...

dpearce33

Casual Listener

74679 Views

15 replies

9 likes

  • 74679 Views
  • 15 replies
  • 9 likes