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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839840 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839840 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13620 Views
  • 1 replies
  • 0 likes
  • 13620 Views
  • 1 replies
  • 0 likes

No tengo mis canciones!

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar! Esta situación ya se viene repitiendo seguido y ya nose que hacer! Reinstal...

  • Newbie
  • Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar!  Esta situación ya ...
  • 67 Views
  • 0 replies
  • 0 likes
  • 67 Views
  • 0 replies
  • 0 likes

Pagamento atrasado

Esse mês não tem como eu pagar no cartão que cadastrei, como faço pra pagar de outra forma?

  • Newbie
  • Esse mês não tem como eu pagar no cartão que cadastrei, como faço pra pagar de outra forma?
  • Bittencourt
  • Spotify Star
  • 29814 Views
  • 9 replies
  • 3 likes
  • 29814 Views
  • 9 replies
  • 3 likes

I can't take notification from followed Artists. / Takip ettiğim sanatçılardan bildirim alamıyorum.

I can't take notification from followed Artists.In my profile , notifications are open. Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarlarımda bildirimler açık.

  • Visitor
  • I can't take notification from followed Artists.In my profile , n otifications are open.   Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil aya...
  • user-removed
  • Not applicable
  • 318 Views
  • 1 replies
  • 0 likes
  • notification
  • 318 Views
  • 1 replies
  • 0 likes

My entire song list is gone...

I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help

  • Newbie
  • I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help  
  • 138 Views
  • 0 replies
  • 1 likes
  • 138 Views
  • 0 replies
  • 1 likes

Folder for the skin files

Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!

  • Newbie
  • Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Gear S3 LTE - Spotify not working on LTE when remotely connected to Phone.

I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that error each time. It works fine when bluetooth is conn...

  • Casual Listener
  • I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that er...
  • LivexLaughxLove
  • Casual Listener
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Spotify Android App Language

Hi guys, I am using Android 7.1.1 with local language setup as: 1. Portuguese (Portugal)2. Portuguese (Brazil) With this setup my app language is translated into English when it should be in Portuguese (Brazil) - 2nd on my list. I know that there is ...

  • Newbie
  • Hi guys,   I am using Android 7.1.1 with local language setup as:    1. Portuguese (Portugal) 2. Portuguese (Brazil)   With this setup my app language is translated into E...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Ability to see which of my playlists a song is in

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

  • Newbie
  • I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes

Cant "Connect to Spotify" from Messenger for Group Playlists

Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings.I originally signed up via Facebook, show on Facebook is ONI've cleared cashe and even re-installed Sp...

  • Casual Listener
  • Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings. I originally signed up via Facebook, show on Face...
  • barbarrica
  • Newbie
  • 3357 Views
  • 4 replies
  • 2 likes
  • 3357 Views
  • 4 replies
  • 2 likes

Non esegue le canzone perfettamente

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazione ma il problema persiste. Cosa devo fare??? Graz...

  • Newbie
  • Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazi...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Samsung S7 Issue w/ metadata and control using Bluetooth

Hello..I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I used to use a Moto X connected via Bluetooth with my car ...

  • Newbie
  • Hello.. I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I us...
  • ppjordan89
  • Newbie
  • 686 Views
  • 1 replies
  • 6 likes
  • 686 Views
  • 1 replies
  • 6 likes

Solved!! Shuffling albums not songs

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead it plays one album shuffled, then the next album shu...

  • Newbie
  • For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead i...
  • Nico
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

unavaliable musics

Hello, why i cant hear some musics from Pabllo Vittar?The musics dont starts and i'm premium.I want hear !!!!This artistas donr appears for me,some albums.Please help.

  • Newbie
  • Hello, why i cant hear some musics from Pabllo Vittar? The musics dont starts and i'm premium. I want hear !!!! This artistas donr appears for me,some albums. Please help.
  • chelra
  • Gig Goer
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Advertisements with Spotify Premium?

I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!

  • Casual Listener
  • I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

How I block people from using my spotify??

I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??

  • Casual Listener
  • I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??
  • chelra
  • Gig Goer
  • 2434 Views
  • 3 replies
  • 0 likes
  • 2434 Views
  • 3 replies
  • 0 likes

Conexión offline problema.

Por error cerré sesión en Spotify en la aplicación, pero ahora que trato de iniciar sesión me aparece un mensaje en la pantalla que dice:"Tu conexión esta establecida en Modo Offline, conectate a Internet para poder conectarte a spotify" Ya intente c...

  • Newbie
  • Por error cerré sesión en Spotify en la aplicación, pero ahora que trato de iniciar sesión me aparece un mensaje en la pantalla que dice: "Tu conexión esta establecida en Modo Offline, conectate a I...
  • Vgsantosvg
  • Newbie
  • 3647 Views
  • 2 replies
  • 8 likes
  • 3647 Views
  • 2 replies
  • 8 likes

Solved!! is there a repeat button on android phones

I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it still has one on the phone apps. Thanks

  • Casual Listener
  • I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it sti...
  • Thebestperson12
  • Newbie
  • 14691 Views
  • 3 replies
  • 0 likes
  • 14691 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't sync local files

When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''.One more thing: when I am on the computer, my phone won't...

  • Casual Listener
  • When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''. One ...
  • elladowns
  • Newbie
  • 20397 Views
  • 46 replies
  • 4 likes
  • 20397 Views
  • 46 replies
  • 4 likes

Easier way to delete

Anyone knows an easier way to remove a music from a Playlist while it's being played? Otherwise, it's necessary to mind its name, go to the Playlist, edit, find it and only then delete. Am I wrong?

  • Casual Listener
  • Anyone knows an easier way to remove a music from a Playlist while it's being played? Otherwise, it's necessary to mind its name, go to the Playlist, edit, find it and only then delete. Am I wrong?
  • JamieSmall
  • Music Fan
  • 180 Views
  • 3 replies
  • 0 likes
  • 180 Views
  • 3 replies
  • 0 likes

Env: prod