Shuffle Not Working

[4teenth]

For whatever reason, my playlist isn't playing in shuffle -- only in order. When I tap on where it says to play in shuffle, it displays a popup that says, "This icon means the playlist is available in shuffle." If I go to home, it displays the shuffle icon under my playlist where it's listed under "Recently Played," yet it still only plays my songs in the order in which they were added. 

[kclausen]

Having the same issues. I tried reinstalling the Android Spotify app and no luck. This is the case for all my playlists. I tried clearing my queue on the desktop version also but it did not fix the problem.

[Kjkuhle-us]

I have the same issues as both if you are desribing too

[nicholasavermae]

Having the same issue!  Playlist is only played in order :(.  Does no one have a fix to this?  

[spielfriek]

Same problem here. I have 2000 songs in my playlist and it tries to play them in order every time I want to shuffle.

Does Spotify monitor these forums? This app went from being one of my favorite things ever to being completely useless.

[jeffhpc1]

I've had basically this same problem for four months (only on Android; Spotify shuffles fine on my other devices). All of my playlists are affected. In my case, while the exact order of songs will vary a bit, "shuffle" always plays them in roughly the order they were added to the playlist. For instance, the first 3 songs that play will ALWAYS be from the first 4 songs on the playlist, even if not in exactly the same order every time. Close the app for a while (or even just leave it idle), reopen it to the same playlist, and it starts over at the beginning. Result: If I listen to the same playlist at various times through the day, I end up hearing the first few songs on the list multiple times and the rest not at all.

I spent two weeks exchanging emails about this with Spotify tech support. While they tried to be helpful, they could not provide a fix or explain why it was happening. A growing number of Android users report having the same issue. It is just maddening.