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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

213684 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 213684 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

565664 Views

78 replies

3 likes

  • 565664 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

467264 Views

577 replies

39 likes

Account
Free
  • 467264 Views
  • 577 replies
  • 39 likes

Cannot login in offline mode

Hi. I have a Problem sometimes with spotify. Once or twice a week it says wen i open it on my phone that i need internet connection to login. I am using spotify mostly in offline mode and this happened on my old phone HTC desire 626 and on my New pho...

Casual Listener

Hi.  I have a Problem sometimes with spotify.  Once or twice a week it says wen i open it on my phone that i need internet connection to login.  I am using spotify mostly in offline...

Nanjun92

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Spotify on multiple devices

Hi, I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature. I have a question regarding that. If I am streaming music on my phone then someone else(ex. Brother) log...

Newbie

Hi,   I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature.    I have a question regarding t...

gorkemdeemirel

Regular

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

How to get music out of shuffle?

How do i get music out of shuffle the crossed arrows have disappeared 

Newbie

How do i get music out of shuffle the crossed arrows have disappeared 

gorkemdeemirel

Regular

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

My storage to SD card has disappeared?

It all started this morning...I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maximum amount of 3 devices to sign into at once..." and ...

Casual Listener

It all started this morning... I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maxi...

Epitrix

Casual Listener

1607 Views

4 replies

0 likes

  • 1607 Views
  • 4 replies
  • 0 likes

Solved!! Only show offline content?

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon. Is there a way to only show downloaded content in...

Newbie

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon...

zchopper62

Regular

131901 Views

25 replies

6 likes

  • 131901 Views
  • 25 replies
  • 6 likes

Solved!! Offline mode (unavailable now)

Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happening? And yes i am a premium user.Thanks in advance for any...

Newbie

Hey,  I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happen...

gorkemdeemirel

Regular

55120 Views

1 replies

2 likes

  • 55120 Views
  • 1 replies
  • 2 likes

Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task.

Newbie

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil...

gorkemdeemirel

Regular

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

Visitor

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...

neil741

Regular

2111 Views

5 replies

11 likes

Deleted downloads
Deleted music
  • 2111 Views
  • 5 replies
  • 11 likes

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is being used on another device". I can start playing ...

Casual Listener

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is ...

hcholdt1964

Newbie

10180 Views

9 replies

15 likes

  • 10180 Views
  • 9 replies
  • 15 likes

Solved!! Need a guide for all the settings don't know anything about it those options on android

Where can I find a manual for the settings can't finde everythinghelp explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and there there is no equalizer

Casual Listener

Where can I find a manual for the settings can't finde everything help explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and t...

Joe

Community Legend

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Solved!! Playlist stuck on "Waiting to Download" (Trying to play local files on mobile)

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my android device (Note 2), select "Available Offline", a...

Casual Listener

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my...

DarrenChristian

Casual Listener

223672 Views

67 replies

5 likes

  • 223672 Views
  • 67 replies
  • 5 likes

Shuffle All Music?

When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled

Casual Listener

When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled

Ryan_Barbaro

Casual Listener

826 Views

3 replies

0 likes

  • 826 Views
  • 3 replies
  • 0 likes

Lost premium account after changing phone. Now I'm paying for account, but can't use! Help fix that!

Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old phone and lost my spotify premium on it too. Tried ...

Newbie

Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old ...

tjtmtys

Casual Listener

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

While i have network connection , the app tells me go online

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the problem since 2 weeks. I hope you guyz can help me. Tha...

Visitor

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the prob...

tjtmtys

Casual Listener

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

App shuts down when screen locked

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option to close the app when I lock the screen is off too.

Casual Listener

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option ...

tjtmtys

Casual Listener

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

Not-downloading problem

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but it tries to download them again. What's the problem

Newbie

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but i...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Se pausa mi musica

Tengo una cuanta Premium y de repente se pausa la musica y ya tengo varios dias con el problema

Newbie

Tengo una cuanta Premium y de repente se pausa la musica y ya tengo varios dias con el problema

rebekah21

Newbie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Porque se apaga la app durenta la reproducción pasada 4 a 5 canciones?

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

Newbie

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

I can't log in

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing. My password and username are totally correct. Pleas...

Regular

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing.&...

JakobTobias

Regular

1277 Views

7 replies

0 likes

  • 1277 Views
  • 7 replies
  • 0 likes

Solved!! Android app being auto-killed/crashing

Phone: Moto G (1st gen). Online and offline mode. Since last week or so (perhaps since the last update), the spotify app for android has been being auto-killed regularly, especially when I try to do anything else on the phone. I never used to have an...

Newbie

Phone: Moto G (1st gen). Online and offline mode.   Since last week or so (perhaps since the last update), the spotify app for android has been being auto-killed regularly, especially when I...

nesslucas101

Newbie

93390 Views

25 replies

7 likes

  • 93390 Views
  • 25 replies
  • 7 likes