Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397121 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't appear on my Last.fm account. Does anyone have a fix...
I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't a...
Casual Listener
783 Views
1 replies
1 likes
I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for singles. Where can I find them now? Because some arti...
I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for si...
401 Views
0 replies
0 likes
Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don't have WiFi, it won't eat up my data. As long as I...
Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don...
Casual Listener
113740 Views
4 replies
10 likes
I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...
I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Ca...
Casual Listener
5746 Views
9 replies
0 likes
Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate.Good job.
Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate. Good job.
Casual Listener
565 Views
1 replies
0 likes
In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this happening??
In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this hap...
448 Views
0 replies
0 likes
Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to reboot the phone and try opening the app again. Anot...
Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to r...
755 Views
0 replies
1 likes
Tengo un problema que ya me esta molestando.Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y tengo que volver a descargarlas.Que es lo que pasa?
Tengo un problema que ya me esta molestando. Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y...
Newbie
31234 Views
7 replies
8 likes
Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add them again it says they are already there but they'r...
Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add t...
555 Views
0 replies
0 likes
Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify would try again in a few days. At that time I had money on the...
Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify woul...
388 Views
0 replies
0 likes
Olá após atualizar percebi erro ao iniciar uma músicaO aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa msg.
Olá após atualizar percebi erro ao iniciar uma música O aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa ms...
460 Views
0 replies
0 likes
First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening there. My device list at my office will often reflect...
First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening th...
Regular
5381 Views
5 replies
0 likes
Hi!I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happen when actively using the device, only on the AOD (Al...
Hi! I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happe...
Casual Listener
755 Views
1 replies
0 likes
Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall using. But then when i close app it log my spotify acco...
Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall usin...
386 Views
0 replies
0 likes
How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks
How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini. Thaks
Newbie
1289 Views
3 replies
0 likes
Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist
Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist
Casual Listener
996 Views
3 replies
0 likes
I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoyed at this as other apps such as Play Music has this...
I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoye...
848 Views
0 replies
5 likes
I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android.Tried deleting the cache and app itself, logged in, and it reset all the Recently Played entry deletions. PS:...
I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android. Tried deleting the cache and app itself, logged in, and ...
1211 Views
0 replies
5 likes
Hey thereI just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled on and off offline mode (under settings) and it doesn...
Hey there I just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled ...
394 Views
0 replies
0 likes
"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct link to report errors. There are also many broken links when I share songs, tell...
"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct ...
Composer
420 Views
1 replies
0 likes
