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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387995 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8052 Views

0 replies

7 likes

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Is there any way to see all songs by an artist on android?

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I feel like I should be able to get to a list and then have sor...

Casual Listener

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name.   I f...

x01

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
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Spotify switches from SD card to internal memory

I want Spotify to use my SD Card as memory location.When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again.Why can't it stay there? And also, sometimes it happens that Spotify d...

Newbie

I want Spotify to use my SD Card as memory location. When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again. Why can't it st...

Joe

Community Legend

819 Views

2 replies

1 likes

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Unable to download local file song from my computer to my phone.

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me to play on my computer. I have re-downloaded Spotify on my...

Casual Listener

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp,  on my phone. It greys out when it displays, making me unable to select it on my phone but allow me t...

Joe

Community Legend

711 Views

3 replies

0 likes

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Listening to a specific song on your playlist

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a specific song in our playlist without shuffle play ? I...

Newbie

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a spe...

Joe

Community Legend

677 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Downloaded playlists keeps redownloading

Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...

Regular

Hello all,    I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...

Joe

Community Legend

8749 Views

13 replies

0 likes

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  • 13 replies
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Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

Roadie

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...

Mithachu

Casual Listener

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
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Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

Casual Listener

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled.  When I turn them on again and then choose to play another from the playlist, shuffle an...

Jacquelinehowe

Composer

1728 Views

3 replies

0 likes

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Solved!! Sound quality vs Google Play is terrible. Why??

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...

Music Fan

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues.   If it matters I have the 2014 Moto X.   Problem: I can pick any song, doesn't...

user-removed

Not applicable

44383 Views

48 replies

5 likes

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  • 5 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

Visitor

Hi,   I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is in...

user-removed

Not applicable

17495 Views

35 replies

0 likes

Login
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Daily Mix - Reset / Change completely

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance. It worked nicely for that evening, however now one of my daily mix playlists is useless. The daily mix concept i...

Casual Listener

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance.  It worked nicely for that evening, however now one of m...

xXRafaelXx

Casual Listener

7995 Views

2 replies

3 likes

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  • 3 likes

Calidad de audio

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo.AYUDA!

Newbie

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo. AYUDA!

k03xvcemkis0x8e

Newbie

694 Views

2 replies

0 likes

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Se cambia la calidad automáticamente

Hola!Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente.He actualizado y desinstalado la app y hasta formateado el teléfono para mejor rendimiento y sigue igual.Es decir: la calidad de d...

Regular

Hola! Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente. He actualizado y desinstalado la app y hasta formateado el teléfono para me...

602 Views

0 replies

2 likes

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  • 2 likes

I can't get rid of a push notification

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification.

Casual Listener

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification. 

jordydex

Casual Listener

1535 Views

3 replies

0 likes

Notifications
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Previous/back button for lock screen (Android)

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

Newbie

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

374 Views

0 replies

0 likes

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Artwork over bluetooth.Yes or no?

As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover mediaI see song info,track title etc etc and everything works fine except no albu...

Roadie

As the title,can someone please give a definitive answer if this is supposed to work or not   I have an android phone connected to my car stereo via bluetooth vw discover media I see song inf...

F-Raeven

Newbie

9180 Views

3 replies

26 likes

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  • 26 likes

Android : stockage on sd cart and not on interne stockage

Hey !I want to put my music on my sd card and not on my interne stockage .I don't find the button : stockage in the parametres.I autorise spotify to access to my stockage and I have a lot of place on my sd card.I have a huawei phone. Can someone help...

Newbie

Hey ! I want to put my music on my sd card and not on my interne stockage . I don't find the button : stockage in the parametres. I autorise spotify to access to my stockage and I have a lot of pl...

451 Views

0 replies

0 likes

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Superuser Contribution Playing downloaded music while in online mode when there is no wifi available

Hi,I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now from the researching the posts it sounds like I going to...

Casual Listener

Hi, I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now fro...

klagunnell

Casual Listener

1170 Views

3 replies

0 likes

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Solved!!Superuser Contribution Please fix chromecast with Spotify

Spotify has always been buggy with chromecast.- It looses connection- Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app.- You must force close the app to discover cast devices when you come back hom...

Roadie

Spotify has always been buggy with chromecast. - It looses connection - Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app. - You must force clos...

meahtenoha

Spotify

70964 Views

91 replies

186 likes

buggy
Freezing
laggy
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Restore my. Oringal spotify account.

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use.

Newbie

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use. 

Maxim

Spotify Star

894 Views

1 replies

0 likes

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Superuser Contribution Reproduction error

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Newbie

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Alfredo

Roadie

724 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes