Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375719 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hola!Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente.He actualizado y desinstalado la app y hasta formateado el teléfono para mejor rendimiento y sigue igual.Es decir: la calidad de d...
Hola! Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente. He actualizado y desinstalado la app y hasta formateado el teléfono para me...
586 Views
0 replies
2 likes
I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification.
I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification.
Casual Listener
1502 Views
3 replies
0 likes
Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?
Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?
357 Views
0 replies
0 likes
As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover mediaI see song info,track title etc etc and everything works fine except no albu...
As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover media I see song inf...
Newbie
9143 Views
3 replies
26 likes
Hey !I want to put my music on my sd card and not on my interne stockage .I don't find the button : stockage in the parametres.I autorise spotify to access to my stockage and I have a lot of place on my sd card.I have a huawei phone. Can someone help...
Hey ! I want to put my music on my sd card and not on my interne stockage . I don't find the button : stockage in the parametres. I autorise spotify to access to my stockage and I have a lot of pl...
441 Views
0 replies
0 likes
Hi,I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now from the researching the posts it sounds like I going to...
Hi, I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now fro...
Casual Listener
1156 Views
3 replies
0 likes
Spotify has always been buggy with chromecast.- It looses connection- Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app.- You must force close the app to discover cast devices when you come back hom...
Spotify has always been buggy with chromecast. - It looses connection - Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app. - You must force clos...
Spotify
70390 Views
91 replies
186 likes
I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use.
I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use.
Spotify Star
878 Views
1 replies
0 likes
When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me
When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me
Roadie
713 Views
1 replies
0 likes
Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Songs were played yesterday on an S8, now not available on an S9 (but stil...
Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Son...
Community Legend
1489 Views
4 replies
0 likes
I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't appear on my Last.fm account. Does anyone have a fix...
I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't a...
Casual Listener
747 Views
1 replies
1 likes
I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for singles. Where can I find them now? Because some arti...
I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for si...
392 Views
0 replies
0 likes
Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don't have WiFi, it won't eat up my data. As long as I...
Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don...
Casual Listener
113526 Views
4 replies
10 likes
I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...
I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Ca...
Casual Listener
5642 Views
9 replies
0 likes
Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate.Good job.
Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate. Good job.
Casual Listener
553 Views
1 replies
0 likes
In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this happening??
In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this hap...
434 Views
0 replies
0 likes
Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to reboot the phone and try opening the app again. Anot...
Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to r...
725 Views
0 replies
1 likes
Tengo un problema que ya me esta molestando.Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y tengo que volver a descargarlas.Que es lo que pasa?
Tengo un problema que ya me esta molestando. Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y...
Newbie
31072 Views
7 replies
8 likes
Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add them again it says they are already there but they'r...
Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add t...
537 Views
0 replies
0 likes
Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify would try again in a few days. At that time I had money on the...
Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify woul...
371 Views
0 replies
0 likes
