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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112708 Views

26 replies

3 likes

  • 112708 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226725 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226725 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584708 Views

79 replies

3 likes

  • 584708 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

481023 Views

577 replies

40 likes

Account
Free
  • 481023 Views
  • 577 replies
  • 40 likes

Superuser Contribution Mi musica se detiene

Hola, quisiera saber cómo solucionar esto.Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parpadear.He intentado cerrar sesión, desinstalar la apli...

Casual Listener

Hola, quisiera saber cómo solucionar esto. Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parp...

Bebible

Casual Listener

1557 Views

4 replies

0 likes

  • 1557 Views
  • 4 replies
  • 0 likes

Onkyo DP X1A with Woo Audio WA7 DAC

Hello, I would really appreciate some help.I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can see that the onkyo is seeing the Woo Audio amp as th...

Casual Listener

Hello, I would really appreciate some help. I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can...

ET888

Casual Listener

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

My music literally just disappeared, i accessed with the correct account.

I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but when I signed in, I almlst go crazy, all my music is g...

Visitor

I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but whe...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

My storage space

I have been using Spotify for two months now, I've kept my library very small, and have not downloaded anything to my phone. Sooooooo why is the app taking up 3GB?? Is there some way to change this? Can I reduce the amount of storage this app is usin...

Regular

I have been using Spotify for two months now, I've kept my library very small, and have not downloaded anything to my phone. Sooooooo why is the app taking up 3GB?? Is there some way to change this? ...

Elisa7joy

Regular

931 Views

3 replies

0 likes

  • 931 Views
  • 3 replies
  • 0 likes

Solved!! esperando para descargar

En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no encuentro que inconveniente tengo.

Newbie

En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no e...

Danielo861

Casual Listener

91820 Views

15 replies

5 likes

  • 91820 Views
  • 15 replies
  • 5 likes

transfer from andriod to computer

how do i transfer my playlist on my andriod phone to my computer

Visitor

how do i transfer my playlist on my andriod phone to my computer

Juergen-53859

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Log in

In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the truck several times a day, or maybe just once a day, ...

Music Fan

In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the tr...

zrock2010

Music Fan

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotify starts playing on it's own when I choose "Media" in my car

I do a lot of audio texting to keep from having to stop and type when I'm working. If I have been previously listening to Spotify, and paused it, as soon as I turn to Media to hear a voice text, it starts playing wherever I left off. It's very aggrav...

Casual Listener

I do a lot of audio texting to keep from having to stop and type when I'm working. If I have been previously listening to Spotify, and paused it, as soon as I turn to Media to hear a voice text, it s...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Gear s3 connection problem

When ı i try to remote control it saysBluetooth disconnected

Newbie

When ı i try to remote control it says Bluetooth disconnected

alex3569

Newbie

87425 Views

42 replies

5 likes

  • 87425 Views
  • 42 replies
  • 5 likes

Daily Mixes and Radio function Gone

Hi, I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functionality is gone, literally, the buttom for radio not showing...

Newbie

Hi,   I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functi...

609 Views

0 replies

1 likes

  • 609 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Connect Issues

I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fully connecting and then disconnects. I've logged ou...

Casual Listener

I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fu...

sajayi88

Casual Listener

1332 Views

2 replies

0 likes

  • 1332 Views
  • 2 replies
  • 0 likes

Solved!! Google home and Spotify linking

Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to link Spotify is just not their

Casual Listener

Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to...

Noah

Community Legend

140918 Views

5 replies

0 likes

  • 140918 Views
  • 5 replies
  • 0 likes

Sound quality on FireTV

What is the sound quality Spotify is using on FireTV? 320kbps/16bit/44Khz? Highest quality? It seems that the sound output is not of the highest quality setting.

Roadie

What is the sound quality Spotify is using on FireTV?   320kbps/16bit/44Khz?    Highest quality?   It seems that the sound output is not of the highest quality setting.

user-removed

Not applicable

3901 Views

4 replies

1 likes

  • 3901 Views
  • 4 replies
  • 1 likes

[Android Auto] (self Mode) song metadata over bluetooth

Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly.The time played/left is correct, but the artist and songs name do not change when...

Newbie

Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly. The time played/left is corr...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

Pantalla en **bleep** Android

Buen díaHe borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app.Android me da como opciones "esperar, cerrar y enviar comentari...

Newbie

Buen día He borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app. Android ...

edsonsegovia

Casual Listener

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Spotify randomly plays after use with voice commands in Android Auto

Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands. After I leave the car, Spotify will just start playing again, even if I am nowhere near the car anymore. I stop it, and it just starts ba...

Newbie

Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands.   After I leave the car, Spotify will just start playing again, even if I am no...

515 Views

0 replies

2 likes

  • 515 Views
  • 0 replies
  • 2 likes

Problem premium account neues Handy

Hallo, habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg ..

Casual Listener

Hallo,    habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg .. 

Maxim

Spotify Star

10592 Views

4 replies

0 likes

  • 10592 Views
  • 4 replies
  • 0 likes

Solved!! Changes to random song and playlist (not in my library) mid-song

I've used Spotify for a long time and today is the first time this has happened, so far 3 times.Listening to my own playlist with rock music and about 1:00 into a song, my phone is locked and in sleep and spotify changes the song to some French orche...

Newbie

I've used Spotify for a long time and today is the first time this has happened, so far 3 times. Listening to my own playlist with rock music and about 1:00 into a song, my phone is locked and in sl...

Charnesm11

Newbie

21556 Views

3 replies

0 likes

  • 21556 Views
  • 3 replies
  • 0 likes

Socorro por favor!!

Não consigo escutar off line, mesmo com o botão ativado!Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo!Já baixei muuuitasss músicas, se eu reinstalar vou perder tudo!!Não encontrei a opção de limpar, onde ...

Casual Listener

Não consigo escutar off line, mesmo com o botão ativado! Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo! Já baixei muuuitasss músicas, se eu reinstalar ...

Bittencourt

Spotify Star

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

I'm not getting any daily mixes

Hello. For some reason I'm not getting the daily mix. I'm a premium user. I used to get the daily mix, for about a day or two (then signed up for premium), and used to have a heart icon on songs. Now i don't have a heart icon, and no daily mix... No ...

Casual Listener

Hello.  For some reason I'm not getting the daily mix.  I'm a premium user.  I used to get the daily mix, for about a day or two (then signed up for premium), and used to have a hea...

Helsing001

Regular

6946 Views

3 replies

4 likes

  • 6946 Views
  • 3 replies
  • 4 likes