Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27096 Views
  • 59 replies
  • 23 likes
  • 27096 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870077 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870077 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24681 Views
  • 3 replies
  • 0 likes
  • 24681 Views
  • 3 replies
  • 0 likes

Superuser Contribution No me deja reproducir musica descargada

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el dispositivo, elimine el cache de la app, reinicie la...

  • Casual Listener
  • Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el d...
  • Pauleeto
  • Casual Listener
  • 64222 Views
  • 2 replies
  • 9 likes
  • 64222 Views
  • 2 replies
  • 9 likes

Remove podcasts from main home screen

I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are.I never listen to podcasts, and don't intend on starting now. No interest. To make things worse, one that showed up is called "guys we f*cked". I don't ...

  • Casual Listener
  • I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are. I never listen to podcasts, and don't intend on starting now. No interest.   To make things ...
  • user-removed
  • Not applicable
  • 3550 Views
  • 2 replies
  • 15 likes
  • 3550 Views
  • 2 replies
  • 15 likes

Comment supprimer un appareil ?

Bonjour,J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?

  • Newbie
  • Bonjour, J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?  
  • osornios
  • Spotify Star
  • 102938 Views
  • 8 replies
  • 0 likes
  • 102938 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music is taking up to much space on my andriod HELP

I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for offline but not delete the playlist/songs. I've bee...

  • Visitor
  • I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for ...
  • Bowwow
  • Newbie
  • 1845 Views
  • 3 replies
  • 0 likes
  • 1845 Views
  • 3 replies
  • 0 likes

Friend Feed Mobile App Andriod

Please implement Friend Feed to Android App! Im sure its not that hard thing to do, Im going to travel soon and I´d love to see what my followers listen to. Thanks

  • Newbie
  • Please implement Friend Feed to Android App! Im sure its not that hard thing to do, Im going to travel soon and I´d love to see what my followers listen to. Thanks
  • 285 Views
  • 0 replies
  • 1 likes
  • 285 Views
  • 0 replies
  • 1 likes

Superuser Contribution Slow Speed/Velocidad Lenta

Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literally ages for it to download. I know my speed is not a...

  • Casual Listener
  • Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literall...
  • Jaselvd
  • Newbie
  • 4358 Views
  • 2 replies
  • 0 likes
  • 4358 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Facebook error, LG G6, android 8.1.

On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1).Facebook says try again later, spotify says facebook error has occured.On my Xperia X also running android 8.1 it works fine, i can also login on desktop and laptop.Uninstal...

  • Casual Listener
  • On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1). Facebook says try again later, spotify says facebook error has occured. On my Xperia X also running android 8.1 it work...
  • Aimee_T
  • Roadie
  • 1145 Views
  • 1 replies
  • 0 likes
  • Login
  • 1145 Views
  • 1 replies
  • 0 likes

Trouble logging in with Facebook

Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.

  • Casual Listener
  • Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.
  • user-removed
  • Not applicable
  • 577 Views
  • 5 replies
  • 1 likes
  • 577 Views
  • 5 replies
  • 1 likes

Downloaded Songs on Desktop, How to Move to Phone SD?

Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk.Downloading that much on my phone is a joke.Can I just copy the spotifycache from the desktop to the SD card on the phone in ...

  • Casual Listener
  • Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk. Downloading that much on my phone is a joke. Can I just copy the sp...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Spotify mobile plays the wrong song

I use a free version of Spotify for Android. I usually find playlists and "search" for each song I want to play. Recently, for no reason, when I search for a song and click shuffle play it plays a completely wrong song with no connection to the origi...

  • Newbie
  • I use a free version of Spotify for Android. I usually find playlists and "search" for each song I want to play.  Recently, for no reason, when I search for a song and click shuffle play it pla...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Superuser Contribution Connect

Why did you eliminate Connect for Pioneer receivers?  

  • Casual Listener
  • Why did you eliminate Connect for Pioneer receivers?  
  • bley
  • Casual Listener
  • 1361 Views
  • 4 replies
  • 2 likes
  • 1361 Views
  • 4 replies
  • 2 likes

Google assistant won't recognise that I have Spotify premium

When I speak to Google assistant and ask it to play a song, it always responds with the error "Sorry, choosing songs is only available to Spotify premium subscribers. Give this [song name] station a go?" I have premium, and I use the Google assistant...

  • Newbie
  • When I speak to Google assistant and ask it to play a song, it always responds with the error "Sorry, choosing songs is only available to Spotify premium subscribers. Give this [song name] station a ...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Too Many Registered Devices/ Maximum of 3 devices

Hey Today i got a random message saying someyhing lile "to many registered devices you have used the maximum of 3 spotify will now delete all music" It then deleted all saved music and playlists. I have had this phone for months now so seems unusual ...

  • Newbie
  • Hey   Today i got a random message saying someyhing lile "to many registered devices you have used the maximum of 3  spotify will now delete all music"   It then deleted all saved ...
  • Joe
  • Community Legend
  • 3327 Views
  • 2 replies
  • 0 likes
  • 3327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums disappear randomly

This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them. Some of them when I try to redownload instantly go green as if it just rememb...

  • Casual Listener
  • This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them.   Some of them when...
  • livindreads
  • Regular
  • 5339 Views
  • 20 replies
  • 9 likes
  • 5339 Views
  • 20 replies
  • 9 likes

Amazon Fire 7 Tablet, offline listening?

I'm thinking of getting an Amazon Fire 7 Tablet. I think a spotify app is available for it. Can I listen to my spotify songs with this tablet not connected to the internet? I have a spotify premium account. Thanks a lot for any help/advice.

  • Music Fan
  • I'm thinking of getting an Amazon Fire 7 Tablet.  I think a spotify app is available for it.  Can I listen to my spotify songs with this tablet not connected to the internet?  I have a...
  • 1780 Views
  • 0 replies
  • 0 likes
  • 1780 Views
  • 0 replies
  • 0 likes

The Android Forum Deserves More Attention!

The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows... As you can see, 5 of the top 10 kudoed posts come from the Android forum. Whichever way you care to interpret the meaning ...

TopKudoedPosts.png First20Android.png
  • Community Legend
  • The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows...     As you can see, 5 of the top 10 kudoed posts come ...
  • Sterling101
  • Casual Listener
  • 1350 Views
  • 2 replies
  • 18 likes
  • 1350 Views
  • 2 replies
  • 18 likes

Solved!! android client can not login with Facebook

Android 4.4.4 stock rootedSprint galaxy note 3Original apkPremium subscriptionSince recently doesn't start at all."clear application data" or reinstall gives only login screen.After login with Facebook goes back to launcher.Reinstalling original and ...

  • Casual Listener
  • Android 4.4.4 stock rooted Sprint galaxy note 3 Original apk Premium subscription Since recently doesn't start at all. "clear application data" or reinstall gives only login screen. After login...
  • davepastry
  • Newbie
  • 3991 Views
  • 4 replies
  • 0 likes
  • 3991 Views
  • 4 replies
  • 0 likes

30 minutes of ad-free music.. Video doesn't show.

Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which will allow me to listen for 30 minutes without ads...

  • Newbie
  • Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

Can't login using username created for new spotify account

Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who wants to type their email all over again just to log...

  • Newbie
  • Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who w...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Music on SD Cards

I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone. I've installed Spotify onto the S7 and whilst the app points to the SD c...

  • Roadie
  • I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone.   I've install...
  • jsannn
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes