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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119919 Views

27 replies

4 likes

  • 119919 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242088 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242088 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603267 Views

79 replies

3 likes

  • 603267 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496026 Views

581 replies

42 likes

Account
Free
  • 496026 Views
  • 581 replies
  • 42 likes

I have installed Spotify on my mobile phone but have never been able to use the app. Tried again tol

I have perfect Internet access though my mobile data (galaxy s4 ) but I have never been able to access Spotify. Tried logging in with Facebook and also reset my Spotify password but I'm getting "you are currently set to offline. Please go online to c...

Newbie

I have perfect Internet access though my mobile data (galaxy s4 ) but I have never been able to access Spotify.  Tried logging in with Facebook and also reset my Spotify password but I'm getting...

GillianDelvigne

Composer

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

P20 Pro showing last song played

When I play a song for the first time across bluetooth it shows the song i am playing and everything correctly, but when the next song comes on it still shows the last song played as the title and album but shows the correct time you are on in the so...

Newbie

When I play a song for the first time across bluetooth it shows the song i am playing and everything correctly, but when the next song comes on it still shows the last song played as the title and al...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Local file playback on mobile

I am just wondering if there is / why there is no feature that allows you to play music from your phones storage through the Spotiy app like you can on a desktop. For example, on my phones storage I have some of Logic's original mixtapes. It would be...

Visitor

I am just wondering if there is / why there is no feature that allows you to play music from your phones storage through the Spotiy app like you can on a desktop.   For example, on my phones s...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Spotify app stops after 30 minutes

Hi there!Since the Android update last week, my Spotify account on my Nokia 6 shuts down after a while when I'm not using other functions (let's say 30 minutes, when I'm walking or biking). I tried everything: my settings, downloading the app again, ...

Casual Listener

Hi there! Since the Android update last week, my Spotify account on my Nokia 6 shuts down after a while when I'm not using other functions (let's say 30 minutes, when I'm walking or biking). I tried...

jamesXL

Newbie

7559 Views

11 replies

1 likes

  • 7559 Views
  • 11 replies
  • 1 likes

Solved!! Using Spotify with Android Smartwatch

I am getting a smartwatch and I am mostly going to be using it for working out. I would very much like to use spotify on the watch connected with a bluetooth headset so I do not need to carry my phone around everywhere at the gym. Is there a way to u...

Casual Listener

I am getting a smartwatch and I am mostly going to be using it for working out. I would very much like to use spotify on the watch connected with a bluetooth headset so I do not need to carry my phon...

Harry341

Newbie

216575 Views

18 replies

13 likes

  • 216575 Views
  • 18 replies
  • 13 likes

Superuser Contribution app doesnt work no longer after being updated

Hey there, before i updated the app, everything was fine. Since then my phone can´t open the app any longer. the app goes down and the phone says ´spotify doesn´t answer´ or something like that- is there any help? thanks!

Newbie

Hey there,   before i updated the app, everything was fine. Since then my phone can´t open the app any longer. the app goes down and the phone says ´spotify doesn´t answer´ or something l...

LidaKampen

Newbie

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
  • 0 likes

Spotify Player auf Sperrbildschirm

Ich habe das Problem das ich den Spotify Player nicht auf meinem Sperrbildschirm sehen kann würde gern wissen ob es an spotify liegt oder an meinem neuen Handy(Huawei P8 Lite) weil bei meinem vorherigen (Vodafone Smart Prime 6) war er auf dem Sperrbi...

Casual Listener

Ich habe das Problem das ich den Spotify Player nicht auf meinem Sperrbildschirm sehen kann würde gern wissen ob es an spotify liegt oder an meinem neuen Handy(Huawei P8 Lite) weil bei meinem vorheri...

Maulwurfn

Newbie

115490 Views

6 replies

3 likes

  • 115490 Views
  • 6 replies
  • 3 likes

Solved!! Spotify Connect from android device

My phone is running Android 8. I have the latest Spotify app installed. I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x). In my home network I have a Teac NT-503 connected wired, and a Marantz 6012 on Wifi. From...

Music Fan

My phone is running Android 8. I have the latest Spotify app installed.   I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x).   In my home network I...

inflatablemouse

Music Fan

2296 Views

1 replies

0 likes

Android
  • 2296 Views
  • 1 replies
  • 0 likes

Paguei mas não está liberado meu Spotify Premium

Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo a **bleep** ou terei medidas cabíveis contra.

Newbie

 Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo ...

Bittencourt

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

local files sync to android TV app

I use Spotify on my mac Desktop, Android Phone and Android TV. I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app ! Is it possible ? If not it could be a must have feature. Thanks

Casual Listener

I use Spotify on my mac Desktop, Android Phone and Android TV.   I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app !   Is it possible ? If not ...

Tupay

Newbie

1130 Views

1 replies

6 likes

  • 1130 Views
  • 1 replies
  • 6 likes

Music gone missing!

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

Newbie

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

05fu8q4l6au341l

Newbie

2107 Views

3 replies

2 likes

  • 2107 Views
  • 3 replies
  • 2 likes

Skipping, pausing and stuttering

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X). Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen i...

Newbie

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X).   Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or ...

rse78

Regular

27865 Views

21 replies

4 likes

  • 27865 Views
  • 21 replies
  • 4 likes

Spotify premium geht auf neuen handy nicht

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Casual Listener

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Domi94

Newbie

47334 Views

10 replies

2 likes

  • 47334 Views
  • 10 replies
  • 2 likes

Loop/Repeat Discover Playlist

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, but listening to Discover the controls have disappeared!

Newbie

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover.   How can I set the Discover playlist to loop? I can set other playlists to loop OK, bu...

Redalert

Regular

1858 Views

1 replies

1 likes

  • 1858 Views
  • 1 replies
  • 1 likes

Run -genre disappeared

Hi!For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very useful things on Sporify and I really, really wish you bring ...

Casual Listener

Hi! For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly.   It was one of the few very, very...

AudraRobson

Newbie

8176 Views

24 replies

34 likes

BPM
run
Running
Running mode is gone
  • 8176 Views
  • 24 replies
  • 34 likes

App crashes on download switch for some albums

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick the switch the app crashes. I tried reinstalling, c...

Casual Listener

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Solved!! [Account] Songs from previous weeks

[EN] How do I access songs from the previous week's "News of the Week" playlist? [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Newbie

[EN] How do I access songs from the previous week's "News of the Week" playlist?   [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Bethany_Dawn

Community Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Solved!! Spotify icon gone from notification bar

Hi!I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disa...

Casual Listener

Hi! I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and go...

Hmzy

Newbie

181627 Views

17 replies

3 likes

  • 181627 Views
  • 17 replies
  • 3 likes

Samsung Note 8 problem!

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this.I watched prime video downloaded videos on my way to work in the mornings (about 40 mins)When I close prime videos and open Spotify it just show...

Newbie

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this. I watched prime video downloaded videos on my way to work in the mornings (about 40 mins) ...

1019 Views

0 replies

0 likes

  • 1019 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesion en la app

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar. Intente con mi cuenta de fb y si pude, entonces ce...

Newbie

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar....

Gyo92

Newbie

6798 Views

4 replies

6 likes

  • 6798 Views
  • 4 replies
  • 6 likes