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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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My app crashes sometimes while listening some songs and also while downloading them.

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know why but the app sometimes while listening to songs i...

Casual Listener

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know w...

Nico

Community Legend

1558 Views

7 replies

0 likes

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UGO bluetooth mini speaker

HiWonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spotify?

Newbie

Hi Wonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 )  although it does say it is paired..anyone know if this speaker is supported by spot...

Joe

Community Legend

552 Views

1 replies

0 likes

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downloading music on your phone through spotify

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Newbie

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Nico

Community Legend

492 Views

1 replies

0 likes

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Recover deleted songs

How to recover deleted songs? Is there a way to see your previously downloaded songs?

Visitor

How to recover deleted songs? Is there a way to see your previously downloaded songs?

Joe

Community Legend

759 Views

1 replies

0 likes

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Superuser Contribution There's no videos option in my country

Hi there i jst recently knew thar spotify has a videos option and it says i can find it in browse but there is no videos option in my browse tab so please help i really love the concept of videos in spotify

Casual Listener

Hi there   i jst recently knew thar spotify has a videos option and it says i can find it in browse but there is no videos option in my browse tab so please help i really love the concept of v...

erwinsiron

Casual Listener

1987 Views

6 replies

5 likes

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I pay 2 time in want month.

Hi. Why want spotify 2 time's €9.99 total 19.98? 

Newbie

Hi. Why want spotify 2 time's €9.99 total 19.98? 

305 Views

0 replies

0 likes

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Spotify pauses every 30 seconds

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on everything else i own.

Visitor

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on ...

user-removed

Not applicable

754 Views

3 replies

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Spotify mirroring issue with Jaguar InControl

I recently upgraded to a Pixel 2, and now Spotify no longer mirrors properly on my 2017 Jaguar Fpace touchscreen Incontrol app. When I select Spotify on my touchscreen, instead of mirroring to the screen, Spotify displays on the phone with a skewed a...

Regular

I recently upgraded to a Pixel 2, and now Spotify no longer mirrors properly on my 2017 Jaguar Fpace touchscreen Incontrol app.  When I select Spotify on my touchscreen, instead of mirroring to ...

M0BIU5

Regular

2689 Views

8 replies

2 likes

Jaguar InControl
OREO
Pixel 2
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Android

Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?

Newbie

Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...

283 Views

0 replies

0 likes

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Sketchy add?

Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...

Newbie

Hey Everyone,  today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...

462 Views

0 replies

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Shuffle entire library of "liked" songs

Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.

Newbie

Up until the last Android update I could shuffle play my entire library.  Am I missing a new way to use that feature or has it been removed?   I'm very sad because that was pretty much th...

695 Views

0 replies

2 likes

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Superuser Contribution Se eliminan canciones, se vuelven no disponibles

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con mas frecuencia

Newbie

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan  .tengo que sacar el telefono del bolsillo y darle play otras vez .  Cada vez ocurre con ...

ZullyB

Roadie

459 Views

1 replies

0 likes

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Design Problems!

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...

Newbie

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...

621 Views

0 replies

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Motorola X4 bluetooth: Audio cuts at the beginning and restart

Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...

Newbie

Dears,    I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...

533 Views

0 replies

3 likes

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Bluetooth Oneplus5T wrong/delayed Metadata displaying

Smartphone: OnePlus 5TTested with the following ROMs: Official Rom (OxygenOS 5.0.3 - Android 8.0), LineageOS 15.1 (Android 8.1), AICP 13.1 (Android Ice Cold Project - Android 8), Resurrection Remix (Android 8), Official Rom (OxygenOS 4.7.6 -and the p...

Newbie

  Smartphone: OnePlus 5T Tested with the following ROMs: Official Rom (OxygenOS 5.0.3 - Android 8.0), LineageOS 15.1 (Android 8.1), AICP 13.1 (Android Ice Cold Project - Android 8), Resurrect...

ShneedleWoods

Regular

4836 Views

15 replies

4 likes

Bluetooth OnePlus OnePlus5T Android App Metadata
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  • 4 likes

Rediculously repepetive and irrelevant ad(s)

Hey Spotify,I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his prescription additction problem. Again, I dont mind a...

Casual Listener

Hey Spotify, I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his ...

586 Views

0 replies

2 likes

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Superuser Contribution Spotify not open

The application Will not openDelete Android reinstalledProblem continuesWhats wrong?

Newbie

The application Will not open Delete Android reinstalled Problem continues Whats wrong?

ZullyB

Roadie

519 Views

1 replies

0 likes

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[Login Issue] Please go online to connect to spotify

Spoiler (Highlight to read)Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotifyEarlier to I was signed out on my Samsung Galaxy S7 but when I t...

Newbie

Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotify

722 Views

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Die Musik wird leiser, wenn ich eine Benachrichtigung bekomme (im Lautlosmodus)

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

Newbie

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

1763 Views

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Heos and Spotify Connect

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps and programs however, like Pandora and music on my p...

Newbie

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps a...

267 Views

0 replies

0 likes

  • 267 Views
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