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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116562 Views

27 replies

4 likes

  • 116562 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234412 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234412 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594740 Views

79 replies

3 likes

  • 594740 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

487981 Views

581 replies

42 likes

Account
Free
  • 487981 Views
  • 581 replies
  • 42 likes

Paguei mas não está liberado meu Spotify Premium

Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo a **bleep** ou terei medidas cabíveis contra.

Newbie

 Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo ...

Bittencourt

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

local files sync to android TV app

I use Spotify on my mac Desktop, Android Phone and Android TV. I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app ! Is it possible ? If not it could be a must have feature. Thanks

Casual Listener

I use Spotify on my mac Desktop, Android Phone and Android TV.   I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app !   Is it possible ? If not ...

Tupay

Newbie

1121 Views

1 replies

6 likes

  • 1121 Views
  • 1 replies
  • 6 likes

Music gone missing!

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

Newbie

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

05fu8q4l6au341l

Newbie

2091 Views

3 replies

2 likes

  • 2091 Views
  • 3 replies
  • 2 likes

Skipping, pausing and stuttering

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X). Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen i...

Newbie

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X).   Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or ...

rse78

Regular

27827 Views

21 replies

4 likes

  • 27827 Views
  • 21 replies
  • 4 likes

Spotify premium geht auf neuen handy nicht

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Casual Listener

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Domi94

Newbie

47236 Views

10 replies

2 likes

  • 47236 Views
  • 10 replies
  • 2 likes

Loop/Repeat Discover Playlist

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, but listening to Discover the controls have disappeared!

Newbie

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover.   How can I set the Discover playlist to loop? I can set other playlists to loop OK, bu...

Redalert

Regular

1855 Views

1 replies

1 likes

  • 1855 Views
  • 1 replies
  • 1 likes

Run -genre disappeared

Hi!For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very useful things on Sporify and I really, really wish you bring ...

Casual Listener

Hi! For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly.   It was one of the few very, very...

AudraRobson

Newbie

8058 Views

24 replies

34 likes

BPM
run
Running
Running mode is gone
  • 8058 Views
  • 24 replies
  • 34 likes

App crashes on download switch for some albums

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick the switch the app crashes. I tried reinstalling, c...

Casual Listener

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick ...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Solved!! [Account] Songs from previous weeks

[EN] How do I access songs from the previous week's "News of the Week" playlist? [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Newbie

[EN] How do I access songs from the previous week's "News of the Week" playlist?   [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Bethany_Dawn

Community Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Solved!! Spotify icon gone from notification bar

Hi!I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disa...

Casual Listener

Hi! I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and go...

Hmzy

Newbie

181505 Views

17 replies

3 likes

  • 181505 Views
  • 17 replies
  • 3 likes

Samsung Note 8 problem!

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this.I watched prime video downloaded videos on my way to work in the mornings (about 40 mins)When I close prime videos and open Spotify it just show...

Newbie

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this. I watched prime video downloaded videos on my way to work in the mornings (about 40 mins) ...

1012 Views

0 replies

0 likes

  • 1012 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesion en la app

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar. Intente con mi cuenta de fb y si pude, entonces ce...

Newbie

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar....

Gyo92

Newbie

6781 Views

4 replies

6 likes

  • 6781 Views
  • 4 replies
  • 6 likes

Spotify Android app isn't working

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding.I uninstalled the app and reinstalled it. No luck. Then logged into my account on another android phone. No...

Regular

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding. I uninstalled the app and reinstalled it. No luck. The...

Jonathan3206

Casual Listener

13661 Views

14 replies

0 likes

  • 13661 Views
  • 14 replies
  • 0 likes

Why can't I play music on shuffle on android without upgrading

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade. How do I sort this out?Also I downloaded a lot of music when I upgraded to premium and now it won't let me pla...

Casual Listener

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade.  How do I sort this out? Also I downloaded a lot of m...

Whittyb

Casual Listener

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

Pocast saving spot

My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do

Newbie

My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Play MP3 from mobile local files, not using desktop PC sync.

Hi,I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer.I have my own remixes in my mobile.I don't have a desktop computer (honestly, who needs one nowadays?), but all solutions i have...

Casual Listener

Hi, I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer. I have my own remixes in my mobile. I don't have a desktop computer...

vaneskabispo

Casual Listener

1887 Views

2 replies

0 likes

  • 1887 Views
  • 2 replies
  • 0 likes

Problema para reproducir en Huawei P8 Lite

Hola tengo un huawei P8 Lite, desde que la aplicacion no pude cambiar la cancion en pantalla bloqueada. Pero hace apenas un mes tengo otro problema, porque cuando estoy escuchando musica y bloqueo la pantalla de la musica se detiene. Segui las indica...

Newbie

Hola tengo un huawei P8 Lite, desde que la aplicacion no pude cambiar la cancion en pantalla bloqueada.  Pero hace apenas un mes tengo otro problema, porque cuando estoy escuchando musica y bloq...

saramb2000

Casual Listener

1697 Views

3 replies

0 likes

  • 1697 Views
  • 3 replies
  • 0 likes

Connection and performance issues

Hi, Is there a way you guys can improve on the performance of the app? It really sucks out all the juice of my phone when I start it, even on my chromebook it takes years to load and half the time it says that i'm offline. Plus images don't ever load...

Newbie

Hi, Is there a way you guys can improve on the performance of the app? It really sucks out all the juice of my phone when I start it, even on my chromebook it takes years to load and half the time it...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Spotify Audio cuts out during workout on Gear S3

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. If I start a workout using the inbuilt Samsung Health p...

Regular

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. &nb...

MonkeyMagik

Regular

3078 Views

4 replies

6 likes

  • 3078 Views
  • 4 replies
  • 6 likes

Shuffle only works with recent added songs

Hello, I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with three recently added. When shuffling, these three are given pri...

Newbie

Hello,   I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with thr...

clep

Newbie

894 Views

1 replies

5 likes

  • 894 Views
  • 1 replies
  • 5 likes