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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391160 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8191 Views

0 replies

7 likes

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Superuser Contribution How do I find out what is downloading?

Sometimes I forget what I set Spotify to download. And since I don't always have a limited bandwidth sometimes I want to stop Spotify from downloading.Please bring the user to the page for what is downloading when the user taps on the notification fo...

Casual Listener

Sometimes I forget what I set Spotify to download. And since I don't always have a limited bandwidth sometimes I want to stop Spotify from downloading. Please bring the user to the page for what is ...

JacobStewart

Casual Listener

15649 Views

2 replies

15 likes

idea
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Can't play one specific song

Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But when I try to press it nothing happens and when I put ...

Casual Listener

Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But whe...

Michaelasuanil

Casual Listener

978 Views

1 replies

0 likes

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  • 1 replies
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Proposal problem

Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?!Every Monday is the same thing with random style proposals that I d...

Newbie

Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?! Every Monday i...

428 Views

0 replies

0 likes

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Solved!! App keeps logging out

This is sooooo frustrating - Is there any way this app can be set to stay logged in? Spotify's own recommendation to resolve an issue where the app keeps logging out is....... To reinstall!!!!! What use is that to people who have lots of music synche...

Newbie

This is sooooo frustrating - Is there any way this app can be set to stay logged in?   Spotify's own recommendation to resolve an issue where the app keeps logging out is.......   To re...

babihtg

Casual Listener

20845 Views

20 replies

15 likes

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  • 20 replies
  • 15 likes

Browse button gone

For the last few years iv been using Spotify premium on several different devices and the search function always causes the app to crash, as soon as I type something in, now I have noticed the browse tab has also disappeared so i have no way to add m...

Casual Listener

For the last few years iv been using Spotify premium on several different devices and the search function always causes the app to crash, as soon as I type something in, now I have noticed the browse...

The_ruhsa

Newbie

4398 Views

3 replies

0 likes

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  • 3 replies
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Cannot download song for offline.

Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone still got a lot of space, still got my Cellular data.. And now, all my download offline song is gone. This is so great. Iess than 6 month and this ha...

Newbie

Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone  still got a lot of space, still got my Cellular data..   And now, all my download ...

320 Views

0 replies

0 likes

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Problema para unirme al plan familiar

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta nos sacó a todos y ahora no me puedo volver a unir...

Newbie

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta...

427 Views

0 replies

2 likes

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Spotify S3 Frontier App

I just recently picked up a S3 Frontier so I can listen to music without my phone. I have the Wifi/bluetooth only version of the watch and downloaded the spotify app, logged in and told it to download my library via the watch. Now when I head into wo...

Newbie

I just recently picked up a S3 Frontier so I can listen to music without my phone. I have the Wifi/bluetooth only version of the watch and downloaded the spotify app, logged in and told it to downloa...

371 Views

0 replies

0 likes

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Superuser Contribution Can't play a song I search

So I have a playlist with 400+songs. When I use the search bar to find the song I want to listen to. When i click on it, it plays the first song on my playlist instead. Is it only me?! This happened after i updated my galaxy s8's android software.

Newbie

So I have a playlist with 400+songs. When I use the search bar to find the song I want to listen to. When i click on it, it plays the first song on my playlist instead. Is it only me?! This happened ...

SergioDavid

Roadie

480 Views

1 replies

0 likes

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Superuser Contribution Radio station error

I have a weird error... Radio works for every artist I've tried except one (cafe del Mar).

Casual Listener

I have a weird error... Radio works for every artist I've tried except one (cafe del Mar).

SergioDavid

Roadie

560 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs Library Gone

My app changed completely yesterday when it ran out of premium and I cannot find my saved songs in the library, there is no button, only playlists. I used to have a songs library without premium, is this a new update? Or will getting premium again br...

Casual Listener

My app changed completely yesterday when it ran out of premium and I cannot find my saved songs in the library, there is no button, only playlists. I used to have a songs library without premium, is ...

SergioDavid

Roadie

482 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Automatically Starts Playing

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575). The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and start playing recent music. It doesn't always play the 'last...

Newbie

I wonder if anyone can help. I am using a OnePlus 5T with the latest Spotify software (8.4.46.575).   The issue is fairly simple to explain but very annoying! Spotify will open, randomly, and ...

SergioDavid

Roadie

854 Views

1 replies

0 likes

Android
application
autoplay
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No se puede reproducir dos veces una canción.

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción.

Newbie

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción. 

997 Views

0 replies

2 likes

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O Spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram.

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

Newbie

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

359 Views

0 replies

0 likes

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Dont skip music

When my last music finished it dont s9kip next song whyyy

Newbie

When my last music finished it dont s9kip next song whyyy

336 Views

0 replies

0 likes

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Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Newbie

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Isaakwilliams

Newbie

38605 Views

4 replies

7 likes

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  • 4 replies
  • 7 likes

App crashes when i attempt to save music

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify directly? Will they refund me for my purchase this mont...

Casual Listener

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify dire...

Prostheticbrain

Casual Listener

4646 Views

16 replies

8 likes

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  • 8 likes

Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Newbie

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Ojosinrostro

Newbie

14350 Views

6 replies

8 likes

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Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

Casual Listener

Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...

744 Views

0 replies

1 likes

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App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

Newbie

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...

397 Views

0 replies

0 likes

  • 397 Views
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