Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202229 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546939 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454784 Views
571 replies
38 likes
When ı i try to remote control it saysBluetooth disconnected
When ı i try to remote control it says Bluetooth disconnected
Newbie
86779 Views
42 replies
5 likes
Hi, I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functionality is gone, literally, the buttom for radio not showing...
Hi, I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functi...
579 Views
0 replies
1 likes
I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fully connecting and then disconnects. I've logged ou...
I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fu...
Casual Listener
1265 Views
2 replies
0 likes
Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to link Spotify is just not their
Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to...
Community Legend
139936 Views
5 replies
0 likes
What is the sound quality Spotify is using on FireTV? 320kbps/16bit/44Khz? Highest quality? It seems that the sound output is not of the highest quality setting.
What is the sound quality Spotify is using on FireTV? 320kbps/16bit/44Khz? Highest quality? It seems that the sound output is not of the highest quality setting.
Not applicable
3778 Views
4 replies
1 likes
Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly.The time played/left is correct, but the artist and songs name do not change when...
Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly. The time played/left is corr...
594 Views
0 replies
0 likes
Buen díaHe borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app.Android me da como opciones "esperar, cerrar y enviar comentari...
Buen día He borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app. Android ...
Casual Listener
474 Views
1 replies
0 likes
Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands. After I leave the car, Spotify will just start playing again, even if I am nowhere near the car anymore. I stop it, and it just starts ba...
Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands. After I leave the car, Spotify will just start playing again, even if I am no...
488 Views
0 replies
2 likes
Hallo, habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg ..
Hallo, habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg ..
Spotify Star
10485 Views
4 replies
0 likes
I've used Spotify for a long time and today is the first time this has happened, so far 3 times.Listening to my own playlist with rock music and about 1:00 into a song, my phone is locked and in sleep and spotify changes the song to some French orche...
I've used Spotify for a long time and today is the first time this has happened, so far 3 times. Listening to my own playlist with rock music and about 1:00 into a song, my phone is locked and in sl...
Newbie
21482 Views
3 replies
0 likes
Não consigo escutar off line, mesmo com o botão ativado!Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo!Já baixei muuuitasss músicas, se eu reinstalar vou perder tudo!!Não encontrei a opção de limpar, onde ...
Não consigo escutar off line, mesmo com o botão ativado! Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo! Já baixei muuuitasss músicas, se eu reinstalar ...
Spotify Star
609 Views
3 replies
0 likes
Hello. For some reason I'm not getting the daily mix. I'm a premium user. I used to get the daily mix, for about a day or two (then signed up for premium), and used to have a heart icon on songs. Now i don't have a heart icon, and no daily mix... No ...
Hello. For some reason I'm not getting the daily mix. I'm a premium user. I used to get the daily mix, for about a day or two (then signed up for premium), and used to have a hea...
Regular
6889 Views
3 replies
4 likes
I swear this feature was available at some point... Maybe it was another service, but when I'm driving I would love to be able to just gesture for next song
I swear this feature was available at some point... Maybe it was another service, but when I'm driving I would love to be able to just gesture for next song
447 Views
0 replies
0 likes
Hallo!Ich habe seit ein paar Tagen Spotify free - eigentlich nur, um den neuen Podcast "Fest und flauschig" hören zu können.Leider kann ich überhaupt keine Podcasts auf meinem Smartphone finden. Über einen Link aus dem Internet funktioniert es auch n...
Hallo! Ich habe seit ein paar Tagen Spotify free - eigentlich nur, um den neuen Podcast "Fest und flauschig" hören zu können. Leider kann ich überhaupt keine Podcasts auf meinem Smartphone finden. ...
Casual Listener
27688 Views
15 replies
0 likes
I have the free account and keep it logged in on my android cell and android tablet. Today on my cell phone spotify looks different and I assume there was an update. When I click library there is a favorites play list that I never created. It has jus...
I have the free account and keep it logged in on my android cell and android tablet. Today on my cell phone spotify looks different and I assume there was an update. When I click library there is a f...
Newbie
2527 Views
6 replies
0 likes
When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling the app and storing everything on an SD card, that do...
When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling th...
Casual Listener
1049 Views
3 replies
0 likes
I have a long list of saved songs and there are two that will play on my phone device but when cast they go silent, skip forward in the song and then beep on Google home. If I uncast it plays fine on my pixel. Any thoughts?
I have a long list of saved songs and there are two that will play on my phone device but when cast they go silent, skip forward in the song and then beep on Google home. If I uncast it plays fine on...
Casual Listener
2892 Views
4 replies
0 likes
When I use Spotify via Android Auto I do not see any Podcasts or get search results for them. Also, my history of songs played is incomplete when accessed via Android Auto. Any ideas?Best,Stefan
When I use Spotify via Android Auto I do not see any Podcasts or get search results for them. Also, my history of songs played is incomplete when accessed via Android Auto. Any ideas? B...
Newbie
821 Views
1 replies
4 likes
i normally use chromecast audio to wirelessly play spotify with the speakersystem in my room which worked fine until everytime i skipped a song the music stopped playing and a google voice told me my account was used elswhere - problem is this is not...
i normally use chromecast audio to wirelessly play spotify with the speakersystem in my room which worked fine until everytime i skipped a song the music stopped playing and a google voice told me my...
Regular
1681 Views
2 replies
7 likes
Hey so about a month ago spotify rolled out with a new interface update where the album art stretched throughout the whole screen, there was a new search bar and everything, i really liked that look and want it but for some reason that interface comp...
Hey so about a month ago spotify rolled out with a new interface update where the album art stretched throughout the whole screen, there was a new search bar and everything, i really liked that look ...
Not applicable
3583 Views
1 replies
0 likes
