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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android Media Notifications not being sent

I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn't even go inside my BroadcastReceiver. I just foll...

Newbie

I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn...

418 Views

0 replies

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Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Casual Listener

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...

elialitem

Newbie

5890 Views

3 replies

1 likes

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Shuffle button doesn't work properly

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected saved songs, the ones that start with A, B and C. It t...

Newbie

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected sav...

460 Views

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Spotify randomly pausing while I'm drumming to a song

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've removed any battery optimizations on my device toward ...

Newbie

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've rem...

370 Views

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Android other is using account

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Newbie

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Joe

Community Legend

533 Views

1 replies

0 likes

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Spotify connect without a charger plugged in and device locked

Hello,I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)?The problem is that when I connect to a device and it is unlocked, I can pause and play a song just fine, but...

Casual Listener

Hello, I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)? The problem is that when I connect to a device an...

21z5veld

Casual Listener

1221 Views

2 replies

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When I click on Playlists the list shows up for 1 sec, then takes me to discover weekly. Android 7

I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. I uninstalled spotify and then insalled again, same problem. Have premium. Any...

Newbie

I have a Samsung Tab A running Android 7.  When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly.  ...

424 Views

0 replies

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App does not become an offline device and deletes all music after a week.

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just doesn't see them anymore.

Newbie

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just does...

345 Views

0 replies

0 likes

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How to remove all titles from queue?

On Android... How can I remove all titles from the current play queue? And: How can I simply play a complete album? Even if I create a playlist from an album and start with the first title, the next title again is the next title from the queue. This ...

Casual Listener

On Android...   How can I remove all titles from the current play queue?   And: How can I simply play a complete album? Even if I create a playlist from an album and start with the firs...

4thfloorstudios

Casual Listener

4144 Views

4 replies

4 likes

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Superuser Contribution Spotify won't normalize volume

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely listen to Classic while Believer almost blew my eardru...

Newbie

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely lis...

dakjek

Casual Listener

1819 Views

3 replies

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Porque mis descargas se almacenan en la tarjeta sd y en la memoria interna

Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify

Newbie

Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify 

340 Views

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Songs in library disappeared, different ones appeared

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

Newbie

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

phan_times

Community Legend

526 Views

1 replies

0 likes

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Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

Visitor

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...

neil741

Regular

1789 Views

5 replies

11 likes

Deleted downloads
Deleted music
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Can't connect to Chromcast (once again)

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem? Does annyone know? Reset on chome cast does nothing.

Visitor

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem?&nbsp...

368 Views

0 replies

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Spotify App not mixing my music

My Spotify App will not play my playlist in shuffle. It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes. I reached out to spotify and they sent me here. Yeah great c...

Casual Listener

My Spotify App will not play my playlist in shuffle.  It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes.&nbs...

hga

Newbie

2296 Views

4 replies

0 likes

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Solved!! Can't play local files on my Samsung Galaxy S7

Hello users,I have some music that is now on Spotify. However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't seem to download them on my phone. If anyone could help me ...

Casual Listener

Hello users, I have some music that is now on Spotify.  However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't...

Joe

Community Legend

1132 Views

3 replies

0 likes

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Constantly Having To Reinstall Spotify on Kindle Fire

Hi Folks - hope someone can help.Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again. Now - it doesn't take long but it's really annoying. This issue has only just started (past two-three weeks)....

Casual Listener

Hi Folks - hope someone can help. Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again.  Now - it doesn't take long but it's really annoyin...

user-removed

Not applicable

783 Views

3 replies

0 likes

Android
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Missing Playlist

I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone. HELP!

Newbie

I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone.  HELP!

phan_times

Community Legend

404 Views

1 replies

0 likes

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ich kann nicht mehr mit Paysafecard bezahlen

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

Casual Listener

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

dieserpaul

Casual Listener

33244 Views

2 replies

10 likes

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Anmeldung nicht moeglich - da Spotify auf "offline" gestellt war

Hallo, nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerdings) und staendig die Meldung bekam, dass die Verbindung nicht...

Newbie

Hallo,   nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerding...

Nico

Community Legend

6127 Views

1 replies

1 likes

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  • 1 replies
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