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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Superuser Contribution Making Playlist Secret Doesn't Work

Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could see what I was listening to. I made it secret on desktop and t...

Regular

Essentially I made a playlist, made it secret on my Android phone.   I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could se...

hassansyyid

Regular

485 Views

2 replies

0 likes

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Google Assistant - Spotify Song Radio

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing subsequent to the original requested song. Is there...

Casual Listener

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing ...

Tsmltc

Newbie

2424 Views

3 replies

2 likes

Google Assistant
Google Home
Spotify Radio
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Music Pauses Randomly

When I'm playing music, it'll just stop, usually when I get out of the app. It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music stops playing again. I really need help with this, I'd ap...

Newbie

When I'm playing music, it'll just stop, usually when I get out of the app.  It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music ...

Thorplay

Music Fan

882 Views

4 replies

0 likes

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Superuser Contribution Playlist doesn't shuffle on phone

Hello,I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more or less in the order I put it in every time. I do no...

Casual Listener

Hello, I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more...

buffshaggy

Casual Listener

1155 Views

3 replies

2 likes

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  • 3 replies
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Saves songs disappeared

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

Newbie

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

282 Views

0 replies

0 likes

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Changing my debit card

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and losing all my playlists? And don't tell me to go to...

Newbie

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and ...

463 Views

0 replies

0 likes

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Superuser Contribution Spotify Run's very slow on Moto G5

The Spotify app run's very slowly on my Moto G5.When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly. Can anyone help me please ?

Casual Listener

The Spotify app run's very slowly on my Moto G5. When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly.  Can anyone help me please ?   🙂

logitkot

Casual Listener

844 Views

2 replies

0 likes

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Run -genre disappeared

Hi!For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very useful things on Sporify and I really, really wish you bring ...

Casual Listener

Hi! For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly.   It was one of the few very, very...

AudraRobson

Newbie

6143 Views

24 replies

34 likes

BPM
run
Running
Running mode is gone
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Can't change storage location

Spotify no longer allows me to change the location of where to store my offilne music library.I recently updated my android device to Oreo and since then I can no longer do this.I have tried various solutions such as reinstalling the app, clearing da...

Newbie

Spotify no longer allows me to change the location of where to store my offilne music library. I recently updated my android device to Oreo and since then I can no longer do this. I have tried vari...

517 Views

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Superuser Contribution Songs in Spotify are automatically skipped

Hello, i had a trouble in my Spotify account,Some songs automatically skipped by it self less than 1 secondI've tried clearing the data cache and it's not working, so what should I do?

Newbie

Hello, i had a trouble in my Spotify account, Some songs automatically skipped by it self less than 1 second I've tried clearing the data cache and it's not working, so what should I do?

Melody

Spotify

290 Views

1 replies

0 likes

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Android app starts playing music after car bluetooth disconnection

Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the app manually. Please provide me some kind of solutio...

Newbie

Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the a...

294 Views

0 replies

1 likes

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Superuser Contribution spotify connect pauses for no reason

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

Casual Listener

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...

tlevenpar

Casual Listener

1213 Views

3 replies

0 likes

Android
Samsung HW-K950
Windows
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Superuser Contribution Being redirected to the login screen

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Facebook. Do you want to continue?" I click yes, it goes...

Newbie

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Faceb...

ZullyB

Roadie

1668 Views

1 replies

0 likes

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Sperrbildschirm hintergrund

Guten Tag, ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm waehrend der wiedergabe angezeigt werden soll, aber stattdes...

Newbie

Guten Tag,   ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm ...

5214 Views

0 replies

3 likes

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Superuser Contribution Crashes while Searching

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinstalled the app, logged out and logged in. This has b...

Newbie

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinst...

Melody

Spotify

699 Views

1 replies

0 likes

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Superuser Contribution Battery drain on Android

Hi all, Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a solution? FYI I'm on a Samsung Galaxy S7.Thanks!

Newbie

Hi all,   Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a ...

MarcoSpot

Newbie

1755 Views

2 replies

0 likes

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Spotify stops every time my screen or home locks

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term. What I have managed to work out I that it appears to be related to my...

Casual Listener

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term.  What I have...

Joe

Community Legend

338 Views

1 replies

0 likes

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My locals file

Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh

Newbie

Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh

285 Views

0 replies

0 likes

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Superuser Contribution Me sale un "error de descarga por almacenamiento"

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas para spotify pero se me borra todo y tengo premium y ...

Newbie

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas pa...

ZullyB

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes