Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totally fine with me! However. Recently, once I hit the S...
I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totall...
Community Legend
371 Views
1 replies
0 likes
I'm using the OnePlus 5T. I just updated today to Android 8.0. Oxygen OS 5.0.3. When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tells me it is working on a connection. Then music continues playing,...
I'm using the OnePlus 5T. I just updated today to Android 8.0. Oxygen OS 5.0.3. When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tel...
Regular
706 Views
3 replies
4 likes
Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could that be the problem ?
Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could th...
Not applicable
2071 Views
1 replies
0 likes
Even if you delete a playlist, it is still accessible if you keep the share link to it.This is extremely frustrating and is across all platforms (Web, Android, PC/Mac)If I delete something the expectation is that it is no longer accessible by anyone.
Even if you delete a playlist, it is still accessible if you keep the share link to it. This is extremely frustrating and is across all platforms (Web, Android, PC/Mac) If I delete something th...
Not applicable
2306 Views
4 replies
0 likes
so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i have read every single forum and they do not answer my...
so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i hav...
Not applicable
474 Views
1 replies
0 likes
Hello all, Spotify has not all songs How to upload missing tracks to Spotify.
Hello all, Spotify has not all songs How to upload missing tracks to Spotify.
Music Fan
3317 Views
4 replies
1 likes
When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this
When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this
Spotify
370 Views
1 replies
0 likes
Samsung Galaxy S5Android Version 6.0.1Spotify App Version 8.4.42.722 I cannot find my podcast playlist.
Samsung Galaxy S5 Android Version 6.0.1 Spotify App Version 8.4.42.722 I cannot find my podcast playlist.
Regular
690 Views
2 replies
0 likes
Model: Google Nexus 6P, stock Android 8.1.0 Version: 8.4.42.722 When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download of " status. It's as if it doesn't trigger that the song finished downloading and...
Model: Google Nexus 6P, stock Android 8.1.0 Version: 8.4.42.722 When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download <x> of &l...
332 Views
0 replies
0 likes
I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?
I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?
Casual Listener
1746 Views
6 replies
6 likes
my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?
my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?
Community Legend
407 Views
1 replies
0 likes
Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps except spotify. Thank you in advance.
Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps exc...
Community Legend
922 Views
1 replies
0 likes
My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists
My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists
Spotify
384 Views
1 replies
0 likes
Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded while I was connected to WiFi and then listen offline...
Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded wh...
Casual Listener
5193 Views
1 replies
160 likes
I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.
I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.
Composer
301 Views
1 replies
0 likes
Version: 8.4.42.722 armV7 To reproduce:- Create a playlist- Add a saved track to it that is on a playlist which is already downloaded- Add a track to it that is not already downloaded- Enable offline mode- View the playlist and see the second track i...
Version: 8.4.42.722 armV7 To reproduce: - Create a playlist - Add a saved track to it that is on a playlist which is already downloaded - Add a track to it that is not already downloaded ...
411 Views
0 replies
1 likes
Buenas tardes. Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente. Luego de iniciar el tema, a los 4 segundos se detiene. Esto no pasa con todos los temas, es algo aleatorio, pero muy seguido.
Buenas tardes. Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente. Luego de iniciar el tema, a los 4 segundos se detiene. Esto no ...
Casual Listener
5028 Views
4 replies
0 likes
Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening
Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening
Roadie
424 Views
1 replies
0 likes
I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality
I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality
Roadie
862 Views
1 replies
0 likes
Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could see what I was listening to. I made it secret on desktop and t...
Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could se...
Regular
481 Views
2 replies
0 likes
