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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106775 Views

26 replies

3 likes

  • 106775 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216411 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570015 Views

78 replies

3 likes

  • 570015 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469990 Views

577 replies

40 likes

Account
Free
  • 469990 Views
  • 577 replies
  • 40 likes

Last several versions of Spotify don't work

The Spotify Android app has not worked for at least the last 4-5 versions, if not more. Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would come up. With the current version and the most recent previo...

Casual Listener

The Spotify Android app has not worked for at least the last 4-5 versions, if not more.  Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would com...

Teraforce88

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

App closing when phone locked

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and reinstall, I've been through my Avast Security and Ba...

Newbie

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and re...

Gseguierjc

Casual Listener

1735 Views

4 replies

2 likes

  • 1735 Views
  • 4 replies
  • 2 likes

Google Home and Spotify

Starting last night, I have noticed a problem with my Google Home and playing from Spotify. Whenever I play something from my phone (Samsung S8+) on my Google Home, it plays... as long as I don't touch ANYTHING on my phone. If I try to control my mus...

Newbie

Starting last night, I have noticed a problem with my Google Home and playing from Spotify. Whenever I play something from my phone (Samsung S8+) on my Google Home, it plays... as long as I don't tou...

donniec

Newbie

954 Views

2 replies

2 likes

  • 954 Views
  • 2 replies
  • 2 likes

boton no me gusta

habia terminado mi playlist y luego comenzaron a salirme canciones de sugerencias, de las que salen con un boton pulgar arriba y el de pulgar abajo, dislike, no me gusta, etc.Me paso que hubo una cancion que me gusto mucho, y por accidente con el sue...

Regular

habia terminado mi playlist y luego comenzaron a salirme canciones de sugerencias, de las que salen con un boton pulgar arriba y el de pulgar abajo, dislike, no me gusta, etc. Me paso que hubo una c...

mervalls

Casual Listener

21376 Views

5 replies

8 likes

  • 21376 Views
  • 5 replies
  • 8 likes

Spotify Connect switches to phone automatically

OK this isn't a major problem but it is kind of annoying... I've found that often when I'm listening to the desktop version of Spotify on my laptop, if I open Spotify on my Android phone (e.g. so I can download tracks to an offline playlist on the ph...

Gig Goer

OK this isn't a major problem but it is kind of annoying... I've found that often when I'm listening to the desktop version of Spotify on my laptop, if I open Spotify on my Android phone (e.g. so I c...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Help with new phone

My daughter and I use spotify premium on our phones, I crushed my phone now I logged in on my new phone and it's like I don't have the premium and my playlists are gone

Newbie

My daughter and I use spotify premium on our phones, I crushed my phone now I logged in on my new phone and it's like I don't have the premium and my playlists are gone

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Can't login on the app (Facebook or username)

Hi guys, for some reason my app logged me out. When I went back to log in it says a Facebook error has occurred. So I uninstalled the app and removed it from facebook when I tried again it got to the page where it showed " continue as dom" I tried to...

Newbie

Hi guys, for some reason my app logged me out. When I went back to log in it says a Facebook error has occurred. So I uninstalled the app and removed it from facebook when I tried again it got to the...

Joelfaustrilla

Newbie

6352 Views

20 replies

4 likes

  • 6352 Views
  • 20 replies
  • 4 likes

Solved!! Updating an Off Line playlist

Question for Spotify Premium users: If you marked a list as 'listen off line,' I'm to understand that Spotify downloads all those songs into an encrypted cache that your app could access without having to be online. But now what if you start adding m...

Roadie

Question for Spotify Premium users: If you marked a list as 'listen off line,' I'm to understand that Spotify downloads all those songs into an encrypted cache that your app could access without havi...

Hubo

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Ajustez le volume pour votre environnement ?

Bonjour,Dans les préférénces Android, il y a une option "Volume" avec une description "Ajustez le volume pour votre environnement". Ca veut dire quoi ? Impossible de trouver une réponse sur Internet ! Quelle sera la différence si je met "élevé" au li...

Casual Listener

Bonjour, Dans les préférénces Android, il y a une option "Volume" avec une description "Ajustez le volume pour votre environnement". Ca veut dire quoi ? Impossible de trouver une réponse sur Interne...

631 Views

0 replies

1 likes

  • 631 Views
  • 0 replies
  • 1 likes

Moto g5s plus low volume

Hi, i got this new phone and when y plug it into mi car it sounds loud and well for about 2 seconds, then the app pauses itsefls and when i play again the volume is low. I have read another thread where this happened to a Samsung galaxy S4 and it got...

Casual Listener

Hi, i got this new phone and when y plug it into mi car it sounds loud and well for about 2 seconds, then the app pauses itsefls and when i play again the volume is low. I have read another thread wh...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

(Android) Spotify Cutting Out Randomly

Hey all. So recently this thing started up where the song I'm listening to will cut out for a split second every now and then, sometimes it does it to a point where a couple seconds of the song is just silent. I noticed that this seems to only happen...

Regular

Hey all.   So recently this thing started up where the song I'm listening to will cut out for a split second every now and then, sometimes it does it to a point where a couple seconds of the s...

ioondidon

Casual Listener

61379 Views

24 replies

19 likes

  • 61379 Views
  • 24 replies
  • 19 likes

Can't play specific songs on my new google home

Hi, Trying to set up Google Home to play Spotify Free. On my home computer, I can pick individual artists and songs to play. I can also do this on my ipad. But... I selected Spotify as the default music player in the Home app, and logged in to my Spo...

Regular

Hi, Trying to set up Google Home to play Spotify Free. On my home computer, I can pick individual artists and songs to play. I can also do this on my ipad. But... I selected Spotify as the default mu...

Kimhoangphan93

Casual Listener

9873 Views

1 replies

0 likes

  • 9873 Views
  • 1 replies
  • 0 likes

Paguei o boleto e nao liberou o Premium

Ola..paguei o boleto semana passada e nao esta liberado o premium ainda. Recebi email q estaria tudo ok. Podem verificar?

Newbie

Ola..paguei o boleto semana passada e nao esta liberado o premium ainda. Recebi email q estaria tudo ok. Podem verificar?

jessicag13silva

Newbie

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Spotify kicks me out while i'm downloading or saving music!

HiI have a Spotify Premium Account. I have installed the App on my mobile and on my tablet (both Android).Since a couple of days Spotify kicks me out while i'm downloading/saving music.I don't know why! I have re-installed the app three times without...

Newbie

Hi I have a Spotify Premium Account. I have installed the App on my mobile and on my tablet (both Android). Since a couple of days Spotify kicks me out while i'm downloading/saving music. I don't ...

fasterpussycat

Newbie

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Bug Report

There's a anoying bug that it happens for YEARS now: when you have last.fm scrobble and then decides to turn off sometime. Next time you get into your app and play music it will appear an error saying user/password for last.fm is wrong. You have to d...

Casual Listener

 There's a anoying bug that it happens for YEARS now: when you have last.fm scrobble and then decides to turn off sometime. Next time you get into your app and play music it will appear an ...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Android wear 2.0 - Connection failed error

My watches: Mobvoi´s Ticwatch EProblem: After start Spotify app writes me "Connection failed" I hope you will repair this error PS: Knows anyone how to fix it? Thanks, Michal Kulhanek

Newbie

My watches: Mobvoi´s Ticwatch E Problem: After start Spotify app writes me "Connection failed" 😞   I hope you will repair this error 😉 PS: Knows anyone how to fix it?      ...

ups87

Newbie

10862 Views

32 replies

15 likes

  • 10862 Views
  • 32 replies
  • 15 likes

I have installed Spotify on my mobile phone but have never been able to use the app. Tried again tol

I have perfect Internet access though my mobile data (galaxy s4 ) but I have never been able to access Spotify. Tried logging in with Facebook and also reset my Spotify password but I'm getting "you are currently set to offline. Please go online to c...

Newbie

I have perfect Internet access though my mobile data (galaxy s4 ) but I have never been able to access Spotify.  Tried logging in with Facebook and also reset my Spotify password but I'm getting...

GillianDelvigne

Composer

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

P20 Pro showing last song played

When I play a song for the first time across bluetooth it shows the song i am playing and everything correctly, but when the next song comes on it still shows the last song played as the title and album but shows the correct time you are on in the so...

Newbie

When I play a song for the first time across bluetooth it shows the song i am playing and everything correctly, but when the next song comes on it still shows the last song played as the title and al...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Local file playback on mobile

I am just wondering if there is / why there is no feature that allows you to play music from your phones storage through the Spotiy app like you can on a desktop. For example, on my phones storage I have some of Logic's original mixtapes. It would be...

Visitor

I am just wondering if there is / why there is no feature that allows you to play music from your phones storage through the Spotiy app like you can on a desktop.   For example, on my phones s...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Spotify app stops after 30 minutes

Hi there!Since the Android update last week, my Spotify account on my Nokia 6 shuts down after a while when I'm not using other functions (let's say 30 minutes, when I'm walking or biking). I tried everything: my settings, downloading the app again, ...

Casual Listener

Hi there! Since the Android update last week, my Spotify account on my Nokia 6 shuts down after a while when I'm not using other functions (let's say 30 minutes, when I'm walking or biking). I tried...

jamesXL

Newbie

7459 Views

11 replies

1 likes

  • 7459 Views
  • 11 replies
  • 1 likes