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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387619 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Superuser Contribution How to add friends on spotify

So i found my friend on spotify by typing spotify:user:(their username code) and i can see and like their playlists but there is no button to add them and see what they are listening to. Any tips?

Newbie

So i found my friend on spotify by typing spotify:user:(their username code) and i can see and like their playlists but there is no button to add them and see what they are listening to. Any tips?

Alfredo

Roadie

6142 Views

1 replies

1 likes

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Solved!! Google Assistant specific song

Google Assistant understands my song requests (via voice command) and even repeats the song name back to me along with adding the artists name and "Playing on Spotify". See attached screenshot for an example. But Spotify doesn't actually start playin...

Music Fan

Google Assistant understands my song requests (via voice command) and even repeats the song name back to me along with adding the artists name and "Playing on Spotify". See attached screenshot for an...

Joao_Felipe

Newbie

14639 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

local files

I've been trying to sync local files to my phone for days and have finally reached the point where they are no longer greyed out and have the green downloaded icon however when I play these songs via the phone the timeline scrolls through the correct...

Newbie

I've been trying to sync local files to my phone for days and have finally reached the point where they are no longer greyed out and have the green downloaded icon however when I play these songs via...

321 Views

0 replies

0 likes

  • 321 Views
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Superuser Contribution Song and album sorting changed on my Android phone

The songs and albums in my playlist used to be sorted like this - https://imgur.com/a/Jy0Ye Now on my phone they are sorted like this - https://imgur.com/a/3aWG3 The new way they are sorted on my phone is really frustrating, and I've tried changing h...

Newbie

The songs and albums in my playlist used to be sorted like this - https://imgur.com/a/Jy0Ye   Now on my phone they are sorted like this - https://imgur.com/a/3aWG3   The new w...

Alfredo

Roadie

1245 Views

1 replies

0 likes

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Superuser Contribution Greyed out music

Hi everyone. I recently switched phones. When I did, most of the songs on playlists from iTunes are greyed out. When I log into spotify on my computer, I can pay the music. I thought it would be a local file issue, but when I logil in to spotify on m...

Newbie

Hi everyone. I recently switched phones.  When I did, most of the songs on playlists from iTunes are greyed out.  When I log into spotify on my computer,  I can pay the music.   I...

Alfredo

Roadie

477 Views

1 replies

0 likes

  • 477 Views
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Superuser Contribution small "crack" in music

Every once in a while there's a small "crack" in the music. It's really annoying and hopefully someone can help me xx

Newbie

Every once in a while there's a small "crack" in the music. It's really annoying and hopefully someone can help me xx

Alfredo

Roadie

597 Views

1 replies

0 likes

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Superuser Contribution I can't use the free premium (30 days)

Hi. My credit card is okay. I give the informations for the free premium but it's still not active..

Casual Listener

Hi. My credit card is okay. I give the informations for the free premium but it's still not active..

Alfredo

Roadie

390 Views

1 replies

0 likes

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Superuser Contribution selections and radio are not displayed

Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7.1.2. V 8.4.45.633

Newbie

Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7....

Alfredo

Roadie

366 Views

1 replies

0 likes

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Superuser Contribution Album disappeared

Hi used to listen the following album “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, save two, are listed in grey and impossible to play. Why?

Newbie

Hi used to listen the following album  “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, ...

Alfredo

Roadie

485 Views

1 replies

1 likes

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Solved!!Superuser Contribution Spotify interface (Android)

Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new interface , design , I think you know about what i'm talkin about and here ...

Visitor

Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new inte...

Alfredo

Roadie

649 Views

1 replies

0 likes

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Superuser Contribution Spotify on my Gear S3 Classic

Hello I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get premium. I do have premium but it's premium family that I'm ...

Casual Listener

Hello   I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get ...

JLind

Casual Listener

505 Views

2 replies

0 likes

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Superuser Contribution Automatically disabling shuffle and autoplay

When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?

Newbie

When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?

Alfredo

Roadie

622 Views

2 replies

0 likes

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Cannot login in offline mode

Hi. I have a Problem sometimes with spotify. Once or twice a week it says wen i open it on my phone that i need internet connection to login. I am using spotify mostly in offline mode and this happened on my old phone HTC desire 626 and on my New pho...

Casual Listener

Hi.  I have a Problem sometimes with spotify.  Once or twice a week it says wen i open it on my phone that i need internet connection to login.  I am using spotify mostly in offline...

Nanjun92

Casual Listener

480 Views

2 replies

0 likes

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Spotify on multiple devices

Hi, I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature. I have a question regarding that. If I am streaming music on my phone then someone else(ex. Brother) log...

Newbie

Hi,   I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature.    I have a question regarding t...

gorkemdeemirel

Regular

483 Views

1 replies

0 likes

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How to get music out of shuffle?

How do i get music out of shuffle the crossed arrows have disappeared 

Newbie

How do i get music out of shuffle the crossed arrows have disappeared 

gorkemdeemirel

Regular

354 Views

1 replies

0 likes

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My storage to SD card has disappeared?

It all started this morning...I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maximum amount of 3 devices to sign into at once..." and ...

Casual Listener

It all started this morning... I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maxi...

Epitrix

Casual Listener

1433 Views

4 replies

0 likes

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Solved!! Only show offline content?

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon. Is there a way to only show downloaded content in...

Newbie

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon...

zchopper62

Regular

130641 Views

25 replies

6 likes

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Solved!! Offline mode (unavailable now)

Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happening? And yes i am a premium user.Thanks in advance for any...

Newbie

Hey,  I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happen...

gorkemdeemirel

Regular

54873 Views

1 replies

2 likes

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Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task.

Newbie

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil...

gorkemdeemirel

Regular

415 Views

1 replies

0 likes

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Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

Visitor

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...

neil741

Regular

1896 Views

5 replies

11 likes

Deleted downloads
Deleted music
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  • 5 replies
  • 11 likes