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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloading songs

Ill save a song but it wont save and download on to spotify unless i go on data

Newbie

Ill save a song but it wont save and download on to spotify unless i go on data

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Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Newbie

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...

Melody

Spotify

441 Views

1 replies

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Spotify not connecting to google assistant

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

Casual Listener

Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...

602 Views

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Solved!! Local Files greyed out on mobile, play fine on desktop.

Okay so I've added a tonne of local files to a playlist.They can play just fine on the desktop app.However, on the mobile app, they are greyed out and can't be played.I have tried reinstalling the app, removing the local files and adding them again, ...

Casual Listener

Okay so I've added a tonne of local files to a playlist. They can play just fine on the desktop app. However, on the mobile app, they are greyed out and can't be played. I have tried reinstalling ...

Joe

Community Legend

14959 Views

4 replies

2 likes

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Note 8 Bluetooth controls not working

I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth controls worked perfectly for Spotify for the headphone...

Newbie

I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth cont...

Gminz007

Newbie

614 Views

1 replies

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No more shuffle?

So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in the exact same order, even if I skip the song. I know I hav...

Newbie

So I updated my spotify and I can't find a shuffle button anywhere.  It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in th...

brookelynn557

Casual Listener

1064 Views

1 replies

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Can't find podcasts tab or unplayed podcasts after upgrade

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

Casual Listener

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

lunari

Casual Listener

727 Views

1 replies

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"Your Running Mix" gone

Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a run I realised it was no longer available (not sure...

Casual Listener

Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a ...

slocheetah

Newbie

3478 Views

3 replies

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Can't stream individual Song

I'm using an Android and whenever i search for an individual song It shows as something went wrong please try again, please help out

Casual Listener

I'm using an Android and whenever i search for an individual song It shows as something went wrong please try again, please help out 

r2j2

Casual Listener

724 Views

5 replies

1 likes

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Playlist defaulting to Discover Weekly

I am using Spotify on an Shield K1 that I've had for a couple of years. Just recently, whenever I select the playlist option from my library, I am defaulted to go into the discover weekly playlist. I can't get back to my playlist listings. If I stop ...

Newbie

I am using Spotify on an Shield K1 that I've had for a couple of years.  Just recently, whenever I select the playlist option from my library, I am defaulted to go into the discover weekly playl...

313 Views

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Superuser Contribution Music Way too low

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its still not loud enough. And for everyone here who wa...

Visitor

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its ...

ZullyB

Roadie

503 Views

1 replies

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Updated to Android 8.0.0 . All offline songs stopped working.

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The song then greyed out on the list of songs. I have r...

Gig Goer

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The ...

chiefjoboo

Gig Goer

758 Views

1 replies

0 likes

Android
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Nokia 3 Android

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the SD card. To do that, i have to format the SD card, ...

Casual Listener

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the ...

Joe

Community Legend

1161 Views

1 replies

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Trying to find a widget

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..

Regular

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..  

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Solved!! Download Spotify on new Android

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not available to download in my country. I live in Jersey, Channel...

Newbie

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not availab...

Joe

Community Legend

959 Views

1 replies

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Android login experience

Dear Spotify!The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spotify (not adbook) account, the log in screen has a quickly vibrat...

Regular

Dear Spotify! The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights.   Whenever you log in on an android phone with an existing Spot...

csillaggyujto

Regular

731 Views

2 replies

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Podcasts: Single episodes on mobile device

Hello everyone, maybe i'm just too stupid, but is there a way to listen to single podcast episodes? I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcast, spotify lists up all episodes and won't stop playing.Yes, i could ...

Newbie

Hello everyone,   maybe i'm just too stupid, but is there a way to listen to single podcast episodes?   I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcas...

708 Views

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Superuser Contribution No internet connection

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

Newbie

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

ZullyB

Roadie

1065 Views

1 replies

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App Plays Artists I Didn't Search For

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totally fine with me! However. Recently, once I hit the S...

Newbie

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totall...

Joe

Community Legend

375 Views

1 replies

0 likes

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Spotify App Issues with Chromecast Audio -- Lose Ability to See/Control What is Playing

I'm using the OnePlus 5T. I just updated today to Android 8.0. Oxygen OS 5.0.3. When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tells me it is working on a connection. Then music continues playing,...

Regular

I'm using the OnePlus 5T.  I just updated today to Android 8.0. Oxygen OS 5.0.3.   When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tel...

dwolin1

Regular

727 Views

3 replies

4 likes

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