Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6879 Views

0 replies

7 likes

  • 6879 Views
  • 0 replies
  • 7 likes

buck cherry crazy b**** not in spotify...how do i get it?

is there a way to upload crazy b**** by buck cherry (NOT the live version) from youtube onto my spotify playlist???? please help.

Newbie

is there a way to upload crazy b**** by buck cherry (NOT the live version) from youtube onto my spotify playlist???? please help.

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 20 seconds on Motorola G5

Hey, This morning I tried to listen to some music but Spotify just keeps pausing itself after about 20 seconds of playing. Both on wifi or 4G. I've tried rebooting, re-installing and all other Android troubleshooting options. Anyone having the same p...

Newbie

Hey,   This morning I tried to listen to some music but Spotify just keeps pausing itself after about 20 seconds of playing. Both on wifi or 4G. I've tried rebooting, re-installing and all oth...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Google Assistant Can't Open Spotify

A new problem has started last week when using google voice commands to use Spotify. This is using a Samsung Galaxy S7 Edge and a bluetooth connected head unit. Normally, you activate the assistant and ask 'Play *song* by *artist* on spotify'. Which ...

Casual Listener

A new problem has started last week when using google voice commands to use Spotify. This is using a Samsung Galaxy S7 Edge and a bluetooth connected head unit.   Normally, you activate the as...

newbie7

Newbie

3303 Views

3 replies

5 likes

  • 3303 Views
  • 3 replies
  • 5 likes

Spotify not playing on Android Auto

There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue: When first connecting to the car, Spotify will load, but w...

Casual Listener

There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc.   Issue...

user-removed

Not applicable

4876 Views

4 replies

7 likes

  • 4876 Views
  • 4 replies
  • 7 likes

i can't log in because it say's i'm offline

i can't log in to my spotify apps and it keep saying my account is offline. it requested to connect online but when i press that , it doesn't work at all. but when i try to log in in my spotify desktop, i don't have any problem because it's logged in...

Newbie

i can't log in to my spotify apps and it keep saying my account is offline. it requested to connect online but when i press that , it doesn't work at all. but when i try to log in in my spotify deskt...

Luke

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Play for first 10 seconds then stop

hi im using Premium account and i have this problem everytime i stream that aren't saved offline will only play for the first 10 seconds. i have to switch to another song and back to full streamed again. and it happens on next song as well tried to r...

Newbie

hi im using Premium account and i have this problem   everytime i stream that aren't saved offline will only play for the first 10 seconds. i have to switch to another song and back to full st...

sondr

Casual Listener

1071 Views

1 replies

0 likes

  • 1071 Views
  • 1 replies
  • 0 likes

Download error

Hey guys, Since the Android 8.0 I've noticed this problem I've got a HTC 10.So if you see in the screenshots I try to download a playlist but can't. It said there is no space in the device. But the storage is linked to my SD card who have plenty room...

Casual Listener

Hey guys,    Since the Android 8.0 I've noticed this problem I've got a HTC 10. So if you see in the screenshots I try to download a playlist but can't. It said there is no space in the ...

Rayray007

Casual Listener

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me deja reproducir musica descargada

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el dispositivo, elimine el cache de la app, reinicie la...

Casual Listener

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el d...

Pauleeto

Casual Listener

66308 Views

2 replies

9 likes

  • 66308 Views
  • 2 replies
  • 9 likes

Greyed out and unavailable tracks in playlist

I have a playlist with 140 songs, now around 90% of them are greyed out and it says Unknown album. This happens in my phone and on the desktop app as well the issue is that if I search a specific song it's available on Spotify but not on my playlist....

Newbie

I have a playlist with 140 songs, now around 90% of them are greyed out and it says Unknown album.   This happens in my phone and on the desktop app as well the issue is that if I search a spe...

mxnxn

Regular

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happened to the equalizer in the latest Android app?

Just noticed that the equalizer is gone from settings in the latest app. I was already on the latest version, but I uninstalled and reinstalled anyway. No difference. Help on the website still shows equalizer setting as available in Android app. Goog...

Casual Listener

Just noticed that the equalizer is gone from settings in the latest app.  I was already on the latest version, but I uninstalled and reinstalled anyway.  No difference.  Help on the we...

Leonardo

Roadie

14956 Views

2 replies

1 likes

  • 14956 Views
  • 2 replies
  • 1 likes

Superuser Contribution Move songs to SD card and delete original download on phone memory

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the phone's memory. How can I be sure the songs are not...

Newbie

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the ...

200gbcantF__use

Regular

2043 Views

2 replies

0 likes

  • 2043 Views
  • 2 replies
  • 0 likes

Bankrekening wilt niet veranderen

Beste Spotify medewerkers,Vandaag is het de 5e!!!!! Keer dat ik mijn bankrekening probeer te veranderen. Ik ben er al vanaf november mee bezig. Ik betaal elke keer 1 cent via iDEAL om van mijn ABN rekening over te stappen naar mijn ING bank. Helaas l...

Newbie

Beste Spotify medewerkers, Vandaag is het de 5e!!!!! Keer dat ik mijn bankrekening probeer te veranderen. Ik ben er al vanaf november mee bezig. Ik betaal elke keer 1 cent via iDEAL om van mijn ABN ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Wrong song name in notification bar and app

I noticed a this problem about a week or two ago. The name of the song played is displayed completely different. It has a artist name and a follwing title of another song, the rest like cover and artist are correct. I tried un- and reinstalling as pe...

Casual Listener

I noticed a this problem about a week or two ago. The name of the song played is displayed completely different. It has a artist name and a follwing title of another song, the rest like cover and art...

GimmeYoGil

Casual Listener

3169 Views

3 replies

0 likes

  • 3169 Views
  • 3 replies
  • 0 likes

Solved!! Andoid auto + applink = Decreased sound (bass)

Hello there from FranceI just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 liteWhen I use unique spotify by bluetootyh, I have no problem.But when I use the appink (android auto + usb cable) in order to have all the i...

Regular

Hello there from France I just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 lite When I use unique spotify by bluetootyh, I have no problem. But when I use the app...

Tnerual

Regular

16665 Views

5 replies

0 likes

  • 16665 Views
  • 5 replies
  • 0 likes

cant link my spotify accnt to facebook

im trying to link my spotify to my fb account but im getting an error what to do?

Newbie

im trying to link my spotify to my fb account but im getting an error what to do?

Zorori

Casual Listener

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Latest Version causes glitching with Android Auto

Contstantly now when I connect to android auto the whole thing hangs up. The only way I can get it working is to force stop the app via phone and then reconnect to android auto.

Newbie

Contstantly now when I connect to android auto the whole thing hangs up. The only way I can get it working is to force stop the app via phone and then reconnect to android auto.

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Error connecting Google Assistant on Pixel 2

I'm trying to set up Spotify as a music service for Google Assistant on a Pixel 2. After selecting Spotify in the music service settings, logging in, and confirming that I want to give Google access to my Spotify account, I'm being shown an empty pag...

Newbie

I'm trying to set up Spotify as a music service for Google Assistant on a Pixel 2.   After selecting Spotify in the music service settings, logging in, and confirming that I want to give Googl...

778 Views

0 replies

0 likes

  • 778 Views
  • 0 replies
  • 0 likes

Spotify doesn't start after installation - Sony Tablet S Android 4.0.3

Hi people, I have tried several times to install Spotify (the current version 8.4.39.673 from Play Store) on my Sony Tablet S running under Android 4.0.3. Each time I get a message that the app was succesfully installed but then when I try to run the...

Casual Listener

Hi people, I have tried several times to install Spotify (the current version 8.4.39.673 from Play Store) on my Sony Tablet S running under Android 4.0.3. Each time I get a message that the app ...

fcantarelli

Newbie

830 Views

4 replies

0 likes

  • 830 Views
  • 4 replies
  • 0 likes

Audio quality keeps resetting

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the same session. I have a family premium plan running ...

Newbie

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the ...

_tbeq-wsvmb5t

Newbie

3465 Views

7 replies

18 likes

  • 3465 Views
  • 7 replies
  • 18 likes