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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854791 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854791 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20493 Views
  • 3 replies
  • 0 likes
  • 20493 Views
  • 3 replies
  • 0 likes

Jump to current track in the playlist

Hi,is there a way to jump to the currently playing track in the playlist?It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along)And yes, I know that I can filter my playlist and find the track...

  • Newbie
  • Hi, is there a way to jump to the currently playing track in the playlist? It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along) And y...
  • 258 Views
  • 0 replies
  • 1 likes
  • 258 Views
  • 0 replies
  • 1 likes

Spotify deleting songs by it self

I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and I have to listen to them using my data. I usually s...

  • Newbie
  • I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and ...
  • 464 Views
  • 0 replies
  • 0 likes
  • by
    Deleting
    it
    self
    songs
  • 464 Views
  • 0 replies
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Solved!! Downloaded music in online mode??

Hi,where is the downloaded music played from while in 'online mode'?Is it from internet connection or from the storage card??

  • Newbie
  • Hi, where is the downloaded music played from while in 'online mode'? Is it from internet connection or from the storage card??
  • jsannn
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Cannot delete random playlist

A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has access to my account and I've changed my password twice ...

  • Casual Listener
  • A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has acces...
  • brittbot
  • Casual Listener
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

keep losing synced music

hi, I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losing them. Sometimes after one week, sometimes after one month...

  • Casual Listener
  • hi,   I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losi...
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

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  • Newbie
  • .
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
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Cannot edit playlists. It says they were made by Spotify.

I made two playlists last night and was able to add songs to them with no problem until now. When I go to my library the playlists are under recently played, but they say they were made by Spotify. The screenshot shows both of the playlists in my lib...

  • Casual Listener
  • I made two playlists last night and was able to add songs to them with no problem until now. When I go to my library the playlists are under recently played, but they say they were made by Spotify. T...
  • qwerty_joe
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Segundo Plano

Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto. Mi teléfono es el LG X Stylus, Android 6.0.1

  • Newbie
  • Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto...
  • 587 Views
  • 0 replies
  • 0 likes
  • 587 Views
  • 0 replies
  • 0 likes

Songs keep restarting or skipping on their own

I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skipping to next or back on the play list randomly withou...

  • Newbie
  • I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skippi...
  • Kendalllicht
  • Casual Listener
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Music has a mind of its own

When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class.

  • Casual Listener
  • When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class. 
  • 226 Views
  • 0 replies
  • 0 likes
  • Help
  • 226 Views
  • 0 replies
  • 0 likes

Scratching sound while listening to music

Hi everyone! I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. It is a scratching sound that appears every 2-3 seconds, or w...

  • Visitor
  • Hi everyone!   I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. ...
  • 484 Views
  • 0 replies
  • 3 likes
  • 484 Views
  • 0 replies
  • 3 likes

Solved!! My songs disappoint

I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode.

  • Regular
  • I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode. 
  • Joe
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Cant start 7 day trial

Just installed spotify and registered and i cant start a 7 day trial it just says unable to connect. ( sorry for bad english )

  • Newbie
  • Just installed spotify and registered and i cant start a 7 day trial 😞 it just says unable to connect. ( sorry for bad english )
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Accidentially deleted a song...how do i get it back?

Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??

  • Casual Listener
  • Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??
  • jmdesin892
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

why is spotify stopping randonly

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling my hair out. What version doesn't stop my music

  • Visitor
  • I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling...
  • dannystf
  • Newbie
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Bad BottomNavigation

1. On the bottom navigation bar, click Library or Radio2. Expand track details (lycir) that is playing in backgound3. Collapse track detailsExpected:Bottom Navigation icon indicator should be point on Library / RadioCurrent State:Bottom Navigation ic...

  • Newbie
  • 1. On the bottom navigation bar, click Library or Radio 2. Expand track details (lycir) that is playing in backgound 3. Collapse track details Expected: Bottom Navigation icon indicator should ...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Content saving to library but not being downloaded.

Hello, For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and the little green arrow is greyed out. I have never had a pr...

  • Newbie
  • Hello,   For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

login issue and suspicious email

I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is mariano.jhim2017@gmail.com and it says it was changed to mariano.jhim2017@yopmail.com Yopmail.com is not...

  • Newbie
  • I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is mariano.jhim2017@gmail.com and it says it was changed...
  • Joe
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Spotify pauses but restarts song on CradlePoint routers

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for one hour on the way to work and yes two and a half h...

  • Newbie
  • So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for o...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes