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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395074 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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error al descargar

hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las canciones, intente reinstalar pero no tuve solucion, tengo...

Casual Listener

hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las cancion...

502 Views

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Follow button isn't there

I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.

Newbie

I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.  

607 Views

0 replies

1 likes

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The music isn't really "shuffling"

So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user that has the free subscription, and I'm completely f...

Newbie

So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user t...

neoprodigy

Roadie

500 Views

1 replies

0 likes

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Downgrade to older version?

The new mobile app update is absolute **bleep**. I can't access ANY of the songs I'd saved and it gives me limited access to the artists I'm following/have songs from and the albums that I've saved/saved songs from. Unless I go premium I'm sure that ...

Newbie

The new mobile app update is absolute **bleep**. I can't access ANY of the songs I'd saved and it gives me limited access to the artists I'm following/have songs from and the albums that I've saved/s...

2353 Views

0 replies

22 likes

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can you listen to unknown album songs?

hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs from the same album i know its in are playable, but th...

Newbie

hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs fro...

314 Views

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Superuser Contribution Can't buy premium in Israel

The app doesn't let me pay for the premium via PayPal or credit card Which work internationally

Casual Listener

The app doesn't let me pay for the premium via PayPal or credit card Which work internationally

Alfredo

Roadie

690 Views

1 replies

0 likes

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Superuser Contribution New android app - Radio?

Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about?And for god's sake, wheres the search within a playlist, so I can verify if I already added a song?

Roadie

Soooo... With the new app...   Where are my artist radios?  And where is the artist information/history/about? And for god's sake, wheres the search within a playlist, so I can verify i...

user-removed

Not applicable

2012 Views

5 replies

1 likes

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playlist wont play in shuffle and sudden UI change

Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to the playlist i have to listen to the first few songs...

Visitor

Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to t...

neoprodigy

Roadie

500 Views

1 replies

0 likes

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I want to use Spotify like Pandora?

Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with variety. I want to be able to indicate I like certain songs/ ban...

Newbie

Let me explain:   I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with vari...

490 Views

0 replies

0 likes

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No eq?

Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks

Casual Listener

Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug?  Thanks

317 Views

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Premium ADs

Dear Spotify!The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted with difficult-to dismiss, intrusive, full-screen ads.Wh...

Regular

Dear Spotify! The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted w...

406 Views

0 replies

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Android login experience

Dear Spotify!The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spotify (not adbook) account, the log in screen has a quickly vibrat...

Regular

Dear Spotify! The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights.   Whenever you log in on an android phone with an existing Spot...

csillaggyujto

Regular

776 Views

2 replies

0 likes

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Song Changing Randomly after Disconnecting from Android Auto

Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my playlists), Spotify seems to remember that song very ...

Newbie

Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my pl...

365 Views

0 replies

0 likes

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Couldn't set Spotify as music provider for Google assistant

Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what I am talking about. Any trick I could use or did I...

Newbie

Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what...

500 Views

0 replies

1 likes

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Solved!! Android

How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?

Newbie

How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?

nahum1980

Newbie

731 Views

2 replies

0 likes

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Default Playlist Name

Hello, To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default name would be 'Artist - Album'.After the latest update however, t...

Regular

Hello,    To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default...

LaBeteNoire

Casual Listener

6609 Views

11 replies

41 likes

Android
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Why is a playlist grayed out but i cant even view the artist?

So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the song manually? With unavailable songs i can still se...

Casual Listener

So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the s...

yeetBTS

Casual Listener

383 Views

1 replies

0 likes

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Bring back autofill of Playlist Name when Saving an Album

In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field. After a recent update, this very convienient option stopped...

Regular

In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field.  Af...

369 Views

0 replies

0 likes

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Pictures not loading

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

Newbie

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...

Dynnosowet

Newbie

2330 Views

5 replies

2 likes

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