Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386430 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs from the same album i know its in are playable, but th...
hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs fro...
311 Views
0 replies
0 likes
The app doesn't let me pay for the premium via PayPal or credit card Which work internationally
The app doesn't let me pay for the premium via PayPal or credit card Which work internationally
Roadie
686 Views
1 replies
0 likes
Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about?And for god's sake, wheres the search within a playlist, so I can verify if I already added a song?
Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about? And for god's sake, wheres the search within a playlist, so I can verify i...
Not applicable
1984 Views
5 replies
1 likes
Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to the playlist i have to listen to the first few songs...
Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to t...
Roadie
494 Views
1 replies
0 likes
Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with variety. I want to be able to indicate I like certain songs/ ban...
Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with vari...
483 Views
0 replies
0 likes
Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks
Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks
308 Views
0 replies
0 likes
Dear Spotify!The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted with difficult-to dismiss, intrusive, full-screen ads.Wh...
Dear Spotify! The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted w...
398 Views
0 replies
0 likes
Dear Spotify!The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spotify (not adbook) account, the log in screen has a quickly vibrat...
Dear Spotify! The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spot...
Regular
764 Views
2 replies
0 likes
Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my playlists), Spotify seems to remember that song very ...
Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my pl...
356 Views
0 replies
0 likes
Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what I am talking about. Any trick I could use or did I...
Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what...
497 Views
0 replies
1 likes
How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?
How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?
Newbie
716 Views
2 replies
0 likes
Hello, To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default name would be 'Artist - Album'.After the latest update however, t...
Hello, To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default...
Casual Listener
6408 Views
11 replies
41 likes
Like it just plays "suggested" songs
Like it just plays "suggested" songs
399 Views
0 replies
0 likes
So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the song manually? With unavailable songs i can still se...
So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the s...
Casual Listener
379 Views
1 replies
0 likes
In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field. After a recent update, this very convienient option stopped...
In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field. Af...
365 Views
0 replies
0 likes
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
Newbie
2296 Views
5 replies
2 likes
I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotify version 6.9.0.1212 armV7. I installed spotify, an...
I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotif...
Newbie
3900 Views
5 replies
1 likes
Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart. However this doesn't happen when I go online. Anyone knows how I c...
Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart....
Newbie
867 Views
2 replies
3 likes
I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into my 4 year old original account on my app, I expected...
I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into m...
2401 Views
0 replies
21 likes
Config : android 4.0.3 release 5a on sony tablet sSpotify works with no problem since a while. For 1 week, Spotify don't start anymore.I tried to follow advices on this topic without success :- reinstall- purge data- reinstall from scratch tablet- ch...
Config : android 4.0.3 release 5a on sony tablet s Spotify works with no problem since a while. For 1 week, Spotify don't start anymore. I tried to follow advices on this topic without success : -...
355 Views
0 replies
0 likes
