Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110313 Views

26 replies

3 likes

  • 110313 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222148 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222148 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578729 Views

79 replies

3 likes

  • 578729 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476819 Views

577 replies

40 likes

Account
Free
  • 476819 Views
  • 577 replies
  • 40 likes

Playing a song in a playlist plays songs previous to it.

In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this happening??

Newbie

In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this hap...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Opening Spotify forces android phone to freeze

Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to reboot the phone and try opening the app again. Anot...

Newbie

Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to r...

824 Views

0 replies

1 likes

  • 824 Views
  • 0 replies
  • 1 likes

Se vuelven a descargar todas mis caciones

Tengo un problema que ya me esta molestando.Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y tengo que volver a descargarlas.Que es lo que pasa?

Newbie

Tengo un problema que ya me esta molestando. Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y...

Braulio5

Newbie

31628 Views

7 replies

8 likes

  • 31628 Views
  • 7 replies
  • 8 likes

Missing songs in my playlist song since update

Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add them again it says they are already there but they'r...

Newbie

Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add t...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Card will not go through for Premium account.

Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify would try again in a few days. At that time I had money on the...

Newbie

Hello, I need a little help.  So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify woul...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Compatibilidade moto g 5s plus

Olá após atualizar percebi erro ao iniciar uma músicaO aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa msg.

Newbie

Olá após atualizar percebi erro ao iniciar uma música O aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa ms...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Spotify Connect and devices at different locations

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening there. My device list at my office will often reflect...

Regular

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening th...

damga

Regular

5999 Views

5 replies

0 likes

  • 5999 Views
  • 5 replies
  • 0 likes

Playback randomly stops on Samsung S7 edge

Hi!I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happen when actively using the device, only on the AOD (Al...

Casual Listener

Hi! I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happe...

blues_guy

Casual Listener

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Spotify logging off itself

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall using. But then when i close app it log my spotify acco...

Newbie

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall usin...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

How do I orden my playlist?

How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks

Music Fan

How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini.   Thaks

mari06m4

Newbie

1481 Views

3 replies

0 likes

  • 1481 Views
  • 3 replies
  • 0 likes

Tracks in a playlist don't follow the right order (Android)

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

Casual Listener

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

TylerYatesHere

Casual Listener

1109 Views

3 replies

0 likes

  • 1109 Views
  • 3 replies
  • 0 likes

Triple Click to Rewind

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoyed at this as other apps such as Play Music has this...

Visitor

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoye...

925 Views

0 replies

5 likes

  • 925 Views
  • 0 replies
  • 5 likes

Cannot Delete Playlist Radio from Recently Played

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android.Tried deleting the cache and app itself, logged in, and it reset all the Recently Played entry deletions. PS:...

Regular

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android. Tried deleting the cache and app itself, logged in, and ...

1297 Views

0 replies

5 likes

Familiy Account
Playlists
Radio
  • 1297 Views
  • 0 replies
  • 5 likes

You're offline

Hey thereI just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled on and off offline mode (under settings) and it doesn...

Regular

Hey there I just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Wrong song naming

"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct link to report errors. There are also many broken links when I share songs, tell...

Newbie

"Secos & Molhados - O Patrao nosso de cada dia"  ... Is wrong!  It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed.   There should be a direct ...

Jacquelinehowe

Composer

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Music deleted

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

Newbie

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

[Android] Equalizer delay and other glitches

Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortunately I noticed some weird behaviour on the Android client. T...

Newbie

Hi there!   I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortuna...

1071 Views

0 replies

2 likes

Android
Equalizer
  • 1071 Views
  • 0 replies
  • 2 likes

Solved!! Android app is horrible after purchasing Premium

I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "Sorry, something went wrong. - That didn't work. Plea...

Music Fan

I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "So...

iGrasmat

Music Fan

1933 Views

8 replies

0 likes

  • 1933 Views
  • 8 replies
  • 0 likes

Spotify pkaying automatically

Hi All, I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all apps several times before it stopped. Any ideas?

Newbie

Hi All,  I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all a...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Not every song in my playlist shows in my phone8

The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in the playlist, checking configurations, everything!!...

Newbie

The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes