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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376387 Views

541 replies

34 likes

Account
Free
  • 376387 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
  • 0 replies
  • 7 likes

Downloaded songs keeps on being deleted

Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal storage?

Newbie

Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal st...

user-removed

Not applicable

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Playlist Shuffle not playing next on Shuffle song

I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random from somewhere I don't know. I can't listen to the ...

Music Fan

I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random ...

rohanpal

Music Fan

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Skipping songs

Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear white? Well they appear a dark gray. Why is this???

Visitor

Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear whit...

phan_times

Community Legend

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

If i save a song the album and artist are not being savdd

I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums

Casual Listener

I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums 

phan_times

Community Legend

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Atividades no facebook

Como faco para mostraraos meus amigos do Facebooko que eu estou escutandono momento?

Casual Listener

Como faco para mostrar aos meus amigos do Facebook o que eu estou escutando no momento?

Bittencourt

Spotify Star

492 Views

3 replies

0 likes

  • 492 Views
  • 3 replies
  • 0 likes

Solved!! Ford Sync3 isn´t working any more

Hi,since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more!The Spotify app doesn´t appear any more, in my Ford Focus 2017.A friend of mine also has this problem with his Ford Foruc...

Newbie

Hi, since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more! The Spotify app doesn´t appear any more, in my Ford Focus 2017. A...

voorti

Newbie

2719 Views

2 replies

0 likes

  • 2719 Views
  • 2 replies
  • 0 likes

Downloaded songs won't play

Some of my downloaded songs will not play in offline mode and I do not have unlimited data.I have downloaded around 1500 songs, they are all saved and have the green tick next to them to show they are downloaded. Most of the songs play fine in offlin...

Casual Listener

Some of my downloaded songs will not play in offline mode and I do not have unlimited data. I have downloaded around 1500 songs, they are all saved and have the green tick next to them to show they ...

bperrins

Casual Listener

19936 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

i cant log in with my android phone

when i want to login to my account spotify send me to the login page again and again.

Casual Listener

when i want to login to my account spotify send me to the login page again and again.

Joe

Community Legend

657 Views

4 replies

0 likes

  • 657 Views
  • 4 replies
  • 0 likes

Download Page

I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded songs in an orginized librery (orginized like the one we have n...

Newbie

I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded so...

phan_times

Community Legend

554 Views

1 replies

0 likes

downloads
  • 554 Views
  • 1 replies
  • 0 likes

Spotify on Android

I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialpop? I don't have anything in these categories in my...

Casual Listener

I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialp...

phan_times

Community Legend

779 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Chromecast stuck connecting

Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase.Sometimes it will play music but still says it is connecting, other times it won't connect and does not play music.Every time this happens I am...

Regular

Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase. Sometimes it will play music but still says it is connecting, other times it won't conne...

PTRFRLL

Casual Listener

26664 Views

30 replies

20 likes

  • 26664 Views
  • 30 replies
  • 20 likes

long audio books

long Audio books can't be listened beyond about track 180. The Spotify App will Start again with track 1. Although the tracks can be played manualy. The following track of any track beyond about 180 will always be track 1.

Newbie

long Audio books can't be listened beyond about track 180. The Spotify App will Start again with track 1. Although the tracks can be played manualy. The following track of any track beyond about 180 ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

help! someone else's device are connected to my spotify.

hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device, a iphone... and I can't turn it off. its like my ...

Casual Listener

hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device...

sleepines

Casual Listener

112054 Views

30 replies

14 likes

  • 112054 Views
  • 30 replies
  • 14 likes

Other devices stop playback

I have a family account. We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home.If my wife or I cast a playlist to the Google Home speaker from one of the phones or the ta...

Casual Listener

I have a family account.  We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home. If my wife or I cast a playlist ...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Como recuperar conta perdida! [Account Lost]

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recuperar minha conta pelo e-mail que uso, pois, o link de co...

Casual Listener

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recup...

Bittencourt

Spotify Star

34149 Views

5 replies

1 likes

  • 34149 Views
  • 5 replies
  • 1 likes

Unable to access local files on Android

I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doing it wrong?

Casual Listener

I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doin...

jimaii

Casual Listener

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Chromecast audio Spotify problem

When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help!

Casual Listener

When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help! 

user-removed

Not applicable

934 Views

1 replies

2 likes

  • 934 Views
  • 1 replies
  • 2 likes

Spotify app changes storage.

Hello! My problem is that my app changes everytime(everyday) the storage place.I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download again the playlists

Newbie

Hello! My problem is that my app changes everytime(everyday) the storage place. I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download aga...

songassistant

Composer

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Unplayable songs

I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just keep disappearing, they disappearing even from the pla...

Regular

I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just kee...

songassistant

Composer

1236 Views

8 replies

0 likes

  • 1236 Views
  • 8 replies
  • 0 likes

S8+ Keeps opening and playing music in pocket

My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and keeps playing without me touching anything. I push p...

Newbie

My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and k...

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes