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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110308 Views

26 replies

3 likes

  • 110308 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222145 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222145 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578714 Views

79 replies

3 likes

  • 578714 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476816 Views

577 replies

40 likes

Account
Free
  • 476816 Views
  • 577 replies
  • 40 likes

Borre cache Android

Borre cache y ahora no me deja abrir la aplicacion Se queda en pantalla de espera luego a parece un mensaje de error

Newbie

Borre cache y ahora no me deja abrir la aplicacion  Se queda en pantalla de espera luego a parece un mensaje de error 

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Shuffle not working

About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-installing and also logging in/out with no change in thi...

Casual Listener

About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-insta...

Mengelb2

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Save my mixtape offline request

Hello,I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spotify premium is for outside use.

Casual Listener

Hello, I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spot...

amaru7

Casual Listener

1060 Views

2 replies

0 likes

  • 1060 Views
  • 2 replies
  • 0 likes

Tinder - Top Artists not showing

Hi,So, I've connected with Spotify through Tinder but I can't seem to get it to work properly. 1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail to show up when I search (and yes, triple-checked spelling and wha...

Regular

Hi, So, I've connected with Spotify through Tinder but I can't seem to get it to work properly.   1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail...

prizefyter

Newbie

64136 Views

18 replies

6 likes

  • 64136 Views
  • 18 replies
  • 6 likes

"Remove from this playlist button" disappeared

Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remove from this playlist," button has gone. How to fix it? Th...

Casual Listener

Hello  Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remo...

Lukas26

Casual Listener

1284 Views

2 replies

2 likes

  • 1284 Views
  • 2 replies
  • 2 likes

Screen doesn't turn on when Spotify is logged in - Samsung Galaxy S5

It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after some experimentation that it only happens when Spoti...

Casual Listener

It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after s...

Futil1ty

Casual Listener

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Spotify deleting my downloads

Hi!:)So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my spoify on my phone, not any other device.

Regular

Hi!:) So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my s...

rozsnyaizsofia

Regular

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Solved!! Control volume on second device (Spotify Connect)

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nobounceDevice: Nexus 5Second: Galaxy Nexus Both running S...

Regular

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nob...

fleischsaege

Newbie

150391 Views

63 replies

23 likes

Connect
volume
  • 150391 Views
  • 63 replies
  • 23 likes

Solved!! Only half of my playlist is showing up on phone app

Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on my xbox and the entire playlist pops up...sort of f...

Casual Listener

Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on ...

Minchow1994

Casual Listener

18362 Views

6 replies

2 likes

  • 18362 Views
  • 6 replies
  • 2 likes

Change user on tablet

Hello,I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. But: I can not find an easy way to simply switch the ...

Newbie

Hello, I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. ...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Playlist problems

Hey guys, well, my english isn't the best, but I hope that you can understand me: I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a great playlist (my "head" playlists) with 322 songs.When I want to hear m...

Newbie

Hey guys,   well, my english isn't the best, but I hope that you can understand me:   I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a grea...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Solved!! Save album as new playlist while preserving artist and album name

Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the case anymore.I currently have to manually enter the...

Newbie

Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the ...

tommytoothpaste

Newbie

3021 Views

3 replies

1 likes

  • 3021 Views
  • 3 replies
  • 1 likes

"You're Offline", won't load Home Page at all, artist pages won't work.

1. My Home page won't load (Sorry, something went wrong...)2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only Home page and artist page won't work. (I can search for a play...

Casual Listener

1. My Home page won't load (Sorry, something went wrong...) 2. I can't go to Artists' pages from search (You're offline)   I am not offline. I can listen to songs from playlists online. Only ...

jokinpaha

Casual Listener

6417 Views

20 replies

11 likes

  • 6417 Views
  • 20 replies
  • 11 likes

Shuffle and Repeat not staying active

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not stay activated as it used to. I have tried shutting ...

Newbie

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not s...

796 Views

0 replies

6 likes

  • 796 Views
  • 0 replies
  • 6 likes

Superuser Contribution Spotify connect on Android TV, guest playback ?

Back in the days I was using spotify gramafon for playback.If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv and the guest have to use his login for playback? I am confuse...

Casual Listener

Back in the days I was using spotify gramafon for playback. If I got a guest in the same wifi he is also ready to playback from his spotify client.   Now I am using spotify app on android tv ...

Alfredo

Roadie

1640 Views

3 replies

0 likes

  • 1640 Views
  • 3 replies
  • 0 likes

Local files are missing album art on my Android

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all ...

Music Fan

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. ...

Joe

Community Legend

2287 Views

7 replies

0 likes

album art
Android 7.1
Local files for Spotify Mobile
  • 2287 Views
  • 7 replies
  • 0 likes

Unable to access storage option

I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.

Visitor

I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.

udance4ever

Music Fan

2300 Views

10 replies

0 likes

  • 2300 Views
  • 10 replies
  • 0 likes

Like button from radio

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix. But it doesnt do that if you are doing it from the lock screen and thats really annoying

Newbie

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix.  But it doesnt do that if you are doing it from the lock screen and ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Spotify Keeps Stopping

Spotify connect keeps stopping after about 5 seconds of play. This is a really annoying issue, which seems to occur every time I use the device. I often get it to work after wiping out all the old data on the phone etc. only to have the problem occur...

Newbie

Spotify connect keeps stopping after about 5 seconds of play.   This is a really annoying issue, which seems to occur every time I use the device.  I often get it to work after wiping out...

Lawrenceboy24

Newbie

984 Views

3 replies

0 likes

  • 984 Views
  • 3 replies
  • 0 likes

Deleting songd problems

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

Casual Listener

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...

phan_times

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes