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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117889 Views

27 replies

4 likes

  • 117889 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237238 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237238 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597989 Views

79 replies

3 likes

  • 597989 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490570 Views

581 replies

42 likes

Account
Free
  • 490570 Views
  • 581 replies
  • 42 likes

Unable to download local file song from my computer to my phone.

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me to play on my computer. I have re-downloaded Spotify on my...

Casual Listener

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp,  on my phone. It greys out when it displays, making me unable to select it on my phone but allow me t...

Joe

Community Legend

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Listening to a specific song on your playlist

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a specific song in our playlist without shuffle play ? I...

Newbie

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a spe...

Joe

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded playlists keeps redownloading

Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...

Regular

Hello all,    I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...

Joe

Community Legend

9632 Views

13 replies

0 likes

  • 9632 Views
  • 13 replies
  • 0 likes

Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

Roadie

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...

Mithachu

Casual Listener

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

Casual Listener

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled.  When I turn them on again and then choose to play another from the playlist, shuffle an...

Jacquelinehowe

Composer

1960 Views

3 replies

0 likes

  • 1960 Views
  • 3 replies
  • 0 likes

Solved!! Sound quality vs Google Play is terrible. Why??

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...

Music Fan

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues.   If it matters I have the 2014 Moto X.   Problem: I can pick any song, doesn't...

user-removed

Not applicable

47399 Views

48 replies

5 likes

  • 47399 Views
  • 48 replies
  • 5 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

Visitor

Hi,   I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is in...

user-removed

Not applicable

19032 Views

35 replies

0 likes

Login
  • 19032 Views
  • 35 replies
  • 0 likes

Daily Mix - Reset / Change completely

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance. It worked nicely for that evening, however now one of my daily mix playlists is useless. The daily mix concept i...

Casual Listener

Had a dinner party where we handmade pasta and I had the Italian Dinner Party playlist playing for several hours simply for the ambiance.  It worked nicely for that evening, however now one of m...

xXRafaelXx

Casual Listener

8242 Views

2 replies

3 likes

  • 8242 Views
  • 2 replies
  • 3 likes

Calidad de audio

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo.AYUDA!

Newbie

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo. AYUDA!

k03xvcemkis0x8e

Newbie

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Se cambia la calidad automáticamente

Hola!Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente.He actualizado y desinstalado la app y hasta formateado el teléfono para mejor rendimiento y sigue igual.Es decir: la calidad de d...

Regular

Hola! Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente. He actualizado y desinstalado la app y hasta formateado el teléfono para me...

672 Views

0 replies

2 likes

  • 672 Views
  • 0 replies
  • 2 likes

I can't get rid of a push notification

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification.

Casual Listener

I can't seem to find a way to get rid of the post notification that's showing up on my home screen. It's driving me insane and I just want to get rid of the notification. 

jordydex

Casual Listener

1752 Views

3 replies

0 likes

Notifications
  • 1752 Views
  • 3 replies
  • 0 likes

Previous/back button for lock screen (Android)

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

Newbie

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Artwork over bluetooth.Yes or no?

As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover mediaI see song info,track title etc etc and everything works fine except no albu...

Roadie

As the title,can someone please give a definitive answer if this is supposed to work or not   I have an android phone connected to my car stereo via bluetooth vw discover media I see song inf...

F-Raeven

Newbie

9381 Views

3 replies

26 likes

  • 9381 Views
  • 3 replies
  • 26 likes

Android : stockage on sd cart and not on interne stockage

Hey !I want to put my music on my sd card and not on my interne stockage .I don't find the button : stockage in the parametres.I autorise spotify to access to my stockage and I have a lot of place on my sd card.I have a huawei phone. Can someone help...

Newbie

Hey ! I want to put my music on my sd card and not on my interne stockage . I don't find the button : stockage in the parametres. I autorise spotify to access to my stockage and I have a lot of pl...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing downloaded music while in online mode when there is no wifi available

Hi,I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now from the researching the posts it sounds like I going to...

Casual Listener

Hi, I've been a premium android user for several years and only recently have I've been having issues playing my downloaded music. I used to just be able to play my downloaded music anytime. Now fro...

klagunnell

Casual Listener

1373 Views

3 replies

0 likes

  • 1373 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Please fix chromecast with Spotify

Spotify has always been buggy with chromecast.- It looses connection- Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app.- You must force close the app to discover cast devices when you come back hom...

Roadie

Spotify has always been buggy with chromecast. - It looses connection - Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app. - You must force clos...

meahtenoha

Spotify

75224 Views

91 replies

186 likes

buggy
Freezing
laggy
  • 75224 Views
  • 91 replies
  • 186 likes

Restore my. Oringal spotify account.

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use.

Newbie

I have an account already. I had reset my phone. Lost all my apps. How I do get my original account. My debt card is active on my account. I dont want charge for the account that I can't use. 

Maxim

Spotify Star

980 Views

1 replies

0 likes

  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reproduction error

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Newbie

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Alfredo

Roadie

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

New Device, now most of my playlist songs are greyed out

Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Songs were played yesterday on an S8, now not available on an S9 (but stil...

Casual Listener

  Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC).  Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable).  Son...

Joe

Community Legend

1697 Views

4 replies

0 likes

Greyed out songs
Samsung S9
unplayable
  • 1697 Views
  • 4 replies
  • 0 likes

Spotify app won't scrobble when casting to Google Home

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't appear on my Last.fm account. Does anyone have a fix...

Newbie

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't a...

pajuh

Casual Listener

879 Views

1 replies

1 likes

  • 879 Views
  • 1 replies
  • 1 likes