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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387467 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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help! someone else's device are connected to my spotify.

hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device, a iphone... and I can't turn it off. its like my ...

Casual Listener

hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device...

sleepines

Casual Listener

112339 Views

30 replies

14 likes

  • 112339 Views
  • 30 replies
  • 14 likes

Other devices stop playback

I have a family account. We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home.If my wife or I cast a playlist to the Google Home speaker from one of the phones or the ta...

Casual Listener

I have a family account.  We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home. If my wife or I cast a playlist ...

479 Views

0 replies

0 likes

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Como recuperar conta perdida! [Account Lost]

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recuperar minha conta pelo e-mail que uso, pois, o link de co...

Casual Listener

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recup...

Bittencourt

Spotify Star

34223 Views

5 replies

1 likes

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Unable to access local files on Android

I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doing it wrong?

Casual Listener

I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doin...

jimaii

Casual Listener

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Chromecast audio Spotify problem

When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help!

Casual Listener

When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help! 

user-removed

Not applicable

945 Views

1 replies

2 likes

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  • 1 replies
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Spotify app changes storage.

Hello! My problem is that my app changes everytime(everyday) the storage place.I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download again the playlists

Newbie

Hello! My problem is that my app changes everytime(everyday) the storage place. I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download aga...

songassistant

Composer

412 Views

1 replies

0 likes

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  • 1 replies
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Unplayable songs

I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just keep disappearing, they disappearing even from the pla...

Regular

I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just kee...

songassistant

Composer

1278 Views

8 replies

0 likes

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S8+ Keeps opening and playing music in pocket

My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and keeps playing without me touching anything. I push p...

Newbie

My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and k...

565 Views

0 replies

0 likes

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Spotify reports me offline

Spotify says I'm offline: search (except offline songs), browse etc. aren't working.This is happening since yesterday (7th of March). I have a working internet connection and the Sonos client is working fine with Spotify.Restarting the app and restar...

Roadie

Spotify says I'm offline: search (except offline songs), browse etc. aren't working. This is happening since yesterday (7th of March).   I have a working internet connection and the Sonos cli...

Rokkford

Music Fan

2078 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Only Shuffle For Albums?

Is there no way you can open up an Album and just play it? I just got premium and it seems like all I can do is shuffle albums. I can play playlists just fine but it won't let me open up the tracklist of the album to pick a song. Am I just stupid and...

Newbie

Is there no way you can open up an Album and just play it? I just got premium and it seems like all I can do is shuffle albums. I can play playlists just fine but it won't let me open up the tracklis...

phan_times

Community Legend

11309 Views

1 replies

0 likes

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  • 1 replies
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logged in on 2 devices .

Hi. I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it drains the battery. Can i change this from happening?

Newbie

Hi.   I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it...

Jack_Murray1

Newbie

519 Views

1 replies

0 likes

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  • 1 replies
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Can't login on app

I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to login. Either the username or password is incorrect" I also ...

Casual Listener

I recently went to use my spotify app and had been logged out for some reason.   I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to ...

Bamboofan27

Newbie

641 Views

2 replies

0 likes

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[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

Newbie

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...

rsabr

Newbie

42124 Views

20 replies

37 likes

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  • 20 replies
  • 37 likes

Can't change download/music storage location

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Newbie

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Joe

Community Legend

1582 Views

2 replies

0 likes

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BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

Casual Listener

Hi there!    First of all: I'm a BMW Technician wanting to use Spotify in my car really badly.   The problem now is: Support-Page and every other thread in here are saying, that Co...

deaconblues

Music Fan

3947 Views

7 replies

7 likes

  • 3947 Views
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  • 7 likes

Chromecast Audio Connection Dropping

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measured the time it takes to drop the connect, but it al...

Casual Listener

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measur...

Jasper_b

Newbie

10237 Views

31 replies

5 likes

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Solved!! I can't find the Offline Mode switch

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I find it? Thanks!

Casual Listener

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I f...

osuf

Newbie

77814 Views

4 replies

0 likes

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  • 4 replies
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Google assistant plays wrong Spotify song

Hello, I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists. I often get a different result than what is asked for. As an example I asked the ...

Casual Listener

Hello,   I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists.   I often...

948 Views

0 replies

1 likes

Google Assistant
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2015 Civic -- "00" in front of song title?

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.

Casual Listener

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.    

575 Views

0 replies

0 likes

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Solved!! This Song Is Not Available

Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it constatnly says "Song is not available" when I know it is, even ...

Regular

Hello,   I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it cons...

gioviskius

Casual Listener

276111 Views

59 replies

12 likes

  • 276111 Views
  • 59 replies
  • 12 likes