Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
jt120
Regular
44335 Views
66 replies
25 likes

44335 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879017 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879017 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26668 Views
4 replies
0 likes

26668 Views
4 replies
0 likes

Samsung s7 edge just randomly restarting while listening to spotify.

so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results really upsetting as i use spotify at least 5hrs a day.

sonders
Newbie
so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results 😕 re...
2017-04-30 9:33:58 PM
2018-02-25 6:33:35 PM
DavidFoo91
Newbie
570 Views
2 replies
0 likes

570 Views
2 replies
0 likes

Android app starts automatically

With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly when unlocking the phone, but also while I'm using ot...

QA4
Casual Listener
With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly wh...
2017-05-04 8:00:10 PM
2018-02-25 5:41:54 PM
galoz
Newbie
10733 Views
5 replies
4 likes

10733 Views
5 replies
4 likes

Spotify Playlists not shuffling

I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others have probably under 50.

reim0027
Casual Listener
I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others h...
2018-02-19 2:34:19 AM
2018-02-25 2:35:12 PM
reim0027
Casual Listener
1135 Views
3 replies
3 likes

1135 Views
3 replies
3 likes

Odd disconnections from Android app with chromecast

Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, lower/raise volume, change tracks.. Now everything ...

Thorplay
Music Fan
Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, ...
2018-02-25 1:32:13 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

How to remove all titles from queue?

On Android... How can I remove all titles from the current play queue? And: How can I simply play a complete album? Even if I create a playlist from an album and start with the first title, the next title again is the next title from the queue. This ...

4thfloorstudios
Casual Listener
On Android... How can I remove all titles from the current play queue? And: How can I simply play a complete album? Even if I create a playlist from an album and start with the firs...
2018-02-24 4:06:40 PM
2018-02-25 1:28:00 PM
4thfloorstudios
Casual Listener
3783 Views
4 replies
4 likes

3783 Views
4 replies
4 likes

Constantly Having To Reinstall Spotify on Kindle Fire

Hi Folks - hope someone can help.Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again. Now - it doesn't take long but it's really annoying. This issue has only just started (past two-three weeks)....

timwootton
Casual Listener
Hi Folks - hope someone can help. Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again. Now - it doesn't take long but it's really annoyin...
2018-02-23 2:03:08 PM
2018-02-25 12:58:14 PM
user-removed
Not applicable
629 Views
3 replies
0 likes
Android

629 Views
3 replies
0 likes

Android Media Notifications not being sent

I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn't even go inside my BroadcastReceiver. I just foll...

professorkester
Newbie
I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn...
2018-02-25 8:03:51 AM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Spotify shows on lock screen, even when it's not playing.

I have the Galaxy S8+I have turned spotify off, it's not even on as a background app. Yet it still shows on my lock screen. It is the last song that played. I don't want it on my lock screen when it's not on. Any ideas on how to keep it off the lock ...

Bschlessy
Regular
I have the Galaxy S8+I have turned spotify off, it's not even on as a background app. Yet it still shows on my lock screen. It is the last song that played. I don't want it on my lo...
2017-10-10 8:29:15 PM
2018-02-25 5:13:39 AM
eilishwall22
Newbie
17248 Views
20 replies
1 likes

17248 Views
20 replies
1 likes

Clean versions

I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some songs but I'd much rather listen to the clean vers...

Rina2001
Newbie
I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some...
2018-02-23 2:16:23 AM
2018-02-25 3:14:11 AM
phan_times
Community Legend
6475 Views
1 replies
3 likes

6475 Views
1 replies
3 likes

Shuffle button doesn't work properly

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected saved songs, the ones that start with A, B and C. It t...

kovaliski
Newbie
I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected sav...
2018-02-25 1:31:39 AM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Spotify randomly pausing while I'm drumming to a song

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've removed any battery optimizations on my device toward ...

Will10olsen
Newbie
Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've rem...
2018-02-25 1:01:36 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Android other is using account

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Bamse66
Newbie
Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?
2018-02-24 6:08:29 PM
2018-02-24 11:49:50 PM
Joe
Community Legend
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Solved!! Spotify on Android Auto Will Not Load Properly.

Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading.The only way I can get it to work is if I delete my cache/sa...

MarcSalgado
Newbie
Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading. The o...
2017-04-18 1:45:30 PM
2018-02-24 9:55:29 PM
Poo4u
Casual Listener
200079 Views
98 replies
27 likes

200079 Views
98 replies
27 likes

Android TV app poor sound quality

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could you please help?

Moba771
Newbie
Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could y...
2018-02-04 12:35:05 PM
2018-02-24 7:49:58 PM
tiffany98101
Newbie
3187 Views
2 replies
1 likes
Android TV
Nvidia shield

3187 Views
2 replies
1 likes

When I click on Playlists the list shows up for 1 sec, then takes me to discover weekly. Android 7

I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. I uninstalled spotify and then insalled again, same problem. Have premium. Any...

spotydude
Newbie
I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. ...
2018-02-24 4:49:08 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

App does not become an offline device and deletes all music after a week.

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just doesn't see them anymore.

NotAGiant
Newbie
Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just does...
2018-02-24 4:32:57 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

PS4 wont connect

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was playing on the phone while still connected and now t...

Skitchdog
Casual Listener
Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was p...
2015-10-17 2:07:03 AM
2018-02-24 3:34:46 PM
ILOVESKYRIM
Newbie
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

Moto E4 Plus Almacenamiento en SD

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las carpetas, borrando el cache, desinstalando y reins...

bellinson
Newbie
Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las...
2018-01-07 5:26:33 PM
2018-02-24 7:17:57 AM
Pollisco
Newbie
935 Views
2 replies
0 likes

935 Views
2 replies
0 likes

Songs in library disappeared, different ones appeared

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

Copper1212
Newbie
When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.
2018-02-23 11:21:59 PM
2018-02-24 5:34:40 AM
phan_times
Community Legend
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Spotify pausing constantly

Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsung galaxy 7 with android 7.0. Thanks!

Reneenicole87
Casual Listener
Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsun...
2018-02-15 10:03:33 PM
2018-02-24 4:08:14 AM
LDPhan
Newbie
440 Views
3 replies
0 likes

440 Views
3 replies
0 likes

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