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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117893 Views

27 replies

4 likes

  • 117893 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237245 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237245 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598000 Views

79 replies

3 likes

  • 598000 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490578 Views

581 replies

42 likes

Account
Free
  • 490578 Views
  • 581 replies
  • 42 likes

Artist Singles

I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for singles. Where can I find them now? Because some arti...

Visitor

I recently updated my Spotify and am making a new playlist but can't find the artist's singles. Spotify only shows full albums now. On old versions of Spotify under albums there was a category for si...

453 Views

0 replies

0 likes

  • 453 Views
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  • 0 likes

Solved!! Will a downloaded song ever use data on my phone?

Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don't have WiFi, it won't eat up my data. As long as I...

Newbie

Sorry if this is the wrong section, I didn't think anything else fit, and I have an Android phone. Data usage is a major concern for me, so I like to save my albums when at all possible so when I don...

Sambeez

Casual Listener

114238 Views

4 replies

10 likes

  • 114238 Views
  • 4 replies
  • 10 likes

Solved!! Why can't I play while not connected to wifi or data??

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...

Regular

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc.  I understand not being able to download while not connected.  Ca...

Claude

Casual Listener

6142 Views

9 replies

0 likes

  • 6142 Views
  • 9 replies
  • 0 likes

Albums and playlists

Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate.Good job.

Casual Listener

Is there any reason why your software is so retarded? Instead of saving album as an album its saving all songs from each album in one huge playlist that is impossible to navigate. Good job.

Haz6

Casual Listener

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Playing a song in a playlist plays songs previous to it.

In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this happening??

Newbie

In one of my playlists, selecting a song far down in the list will actually play a song about 5 songs up from it meaning I then have to keep skipping to get to my desired one. How can I stop this hap...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Opening Spotify forces android phone to freeze

Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to reboot the phone and try opening the app again. Anot...

Newbie

Major problem with my spotify for Android Samsung Galaxy S7. Almost everytime I open the Spotify app it causes the phone to crash, making the phone unresponsive for several minutes. Often having to r...

829 Views

0 replies

1 likes

  • 829 Views
  • 0 replies
  • 1 likes

Se vuelven a descargar todas mis caciones

Tengo un problema que ya me esta molestando.Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y tengo que volver a descargarlas.Que es lo que pasa?

Newbie

Tengo un problema que ya me esta molestando. Cada cuierto tiempo entro a spotify y me topo con que todas la canciones que guarde aparecen como si nunca las hubiera descargado ( sin el icono verde) y...

Braulio5

Newbie

31672 Views

7 replies

8 likes

  • 31672 Views
  • 7 replies
  • 8 likes

Missing songs in my playlist song since update

Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add them again it says they are already there but they'r...

Newbie

Since the newest update I've noticed that a lot of songs are missing from my playlists and in some of them whole albums are gone. I've checked and they are all still on Spotify and when I go to add t...

608 Views

0 replies

0 likes

  • 608 Views
  • 0 replies
  • 0 likes

Card will not go through for Premium account.

Hello, I need a little help. So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify would try again in a few days. At that time I had money on the...

Newbie

Hello, I need a little help.  So when it was time for my monthly autopay, I didn't have any money on my card, therefore it couldn't be processed. I received an email that said that Spotify woul...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
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Compatibilidade moto g 5s plus

Olá após atualizar percebi erro ao iniciar uma músicaO aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa msg.

Newbie

Olá após atualizar percebi erro ao iniciar uma música O aplicativo não é compatível com dispositivo Spotify atualmente uso moto g 5s plus versão Android 7.1.1 sou Premium não estou gostando dessa ms...

508 Views

0 replies

0 likes

  • 508 Views
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Spotify Connect and devices at different locations

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening there. My device list at my office will often reflect...

Regular

First of all, I love Spotify Connect, it's brilliant. I do have one problem though. Suppose I'm listening to a connected device at my home and then I drive to work and I want to continue listening th...

damga

Regular

6043 Views

5 replies

0 likes

  • 6043 Views
  • 5 replies
  • 0 likes

Playback randomly stops on Samsung S7 edge

Hi!I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happen when actively using the device, only on the AOD (Al...

Casual Listener

Hi! I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happe...

blues_guy

Casual Listener

855 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify logging off itself

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall using. But then when i close app it log my spotify acco...

Newbie

Hi, I have problem with my Android Spotify app. When i have my Spotify app on sd card it after closing log off. That means that I open app, browsing songs, downloading some song, you know usuall usin...

455 Views

0 replies

0 likes

  • 455 Views
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How do I orden my playlist?

How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks

Music Fan

How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini.   Thaks

mari06m4

Newbie

1501 Views

3 replies

0 likes

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  • 3 replies
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Tracks in a playlist don't follow the right order (Android)

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

Casual Listener

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

TylerYatesHere

Casual Listener

1119 Views

3 replies

0 likes

  • 1119 Views
  • 3 replies
  • 0 likes

Triple Click to Rewind

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoyed at this as other apps such as Play Music has this...

Visitor

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoye...

947 Views

0 replies

5 likes

  • 947 Views
  • 0 replies
  • 5 likes

Cannot Delete Playlist Radio from Recently Played

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android.Tried deleting the cache and app itself, logged in, and it reset all the Recently Played entry deletions. PS:...

Regular

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android. Tried deleting the cache and app itself, logged in, and ...

1312 Views

0 replies

5 likes

Familiy Account
Playlists
Radio
  • 1312 Views
  • 0 replies
  • 5 likes

You're offline

Hey thereI just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled on and off offline mode (under settings) and it doesn...

Regular

Hey there I just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled ...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Wrong song naming

"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct link to report errors. There are also many broken links when I share songs, tell...

Newbie

"Secos & Molhados - O Patrao nosso de cada dia"  ... Is wrong!  It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed.   There should be a direct ...

Jacquelinehowe

Composer

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Music deleted

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

Newbie

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes