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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193857 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193857 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535038 Views

78 replies

3 likes

  • 535038 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438148 Views

565 replies

37 likes

Account
Free
  • 438148 Views
  • 565 replies
  • 37 likes

( Android ) Spotify Music Cuts Out Completely

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs.Some songs would play smoothly, most songs would cut out completely. While o...

Newbie

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs. Some songs would play s...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Headset - Triple-press button for "Previous song"

I have a Sennheiser MM70s single-button earphone headset. The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current song On my other music apps this works fine, but on Android Spotify th...

Casual Listener

I have a Sennheiser MM70s single-button earphone headset.   The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current so...

ramsesvv

Newbie

49577 Views

34 replies

54 likes

  • 49577 Views
  • 34 replies
  • 54 likes

Solved!! How to install spotify on foreign android phone (I have premium swedish account)

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use a Thai carrier while I am in Thailand. I now try to d...

Casual Listener

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use ...

alkhalilfamily

Newbie

140902 Views

17 replies

0 likes

  • 140902 Views
  • 17 replies
  • 0 likes

Songs vanished from playlist???

Hey guys,earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?

Newbie

Hey guys, earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?  

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Discover weekly not updating

Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and reinstalled, unfollowed and refollowed the playlist etc. Nothing is...

Newbie

Hello!    My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and r...

416 Views

0 replies

0 likes

Discover Weekly
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Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

Regular

Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...

Polerico

Regular

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes

Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

Casual Listener

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...

TenaciousT63

Newbie

4361 Views

7 replies

19 likes

  • 4361 Views
  • 7 replies
  • 19 likes

Removing/Deleting Credit Card Information

Hi, How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely. Thanks,

Newbie

Hi,   How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely.   Thanks,

3042 Views

0 replies

47 likes

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  • 47 likes

Rated -100 toilet

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain washing company anyways.

Casual Listener

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain was...

NoAcer

Casual Listener

515 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Descarga error

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica que esta descargada la cancion y no puedo oirla, me g...

Newbie

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica qu...

431 Views

0 replies

0 likes

  • 431 Views
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Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

Newbie

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...

phan_times

Community Legend

1452 Views

1 replies

0 likes

  • 1452 Views
  • 1 replies
  • 0 likes

Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

Casual Listener

Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...

Grazig

Newbie

2101 Views

1 replies

5 likes

a2dp
bluetooth
  • 2101 Views
  • 1 replies
  • 5 likes

Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

Casual Listener

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...

MrNobody1

Casual Listener

3771 Views

2 replies

0 likes

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  • 2 replies
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can't put more than 3400 songs in playlist

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how this can be as I am only at around 3400 songs (close)...

Casual Listener

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how th...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Access to shazam

I have shazam and have premuim spotify too.I could add shazam track to spotify at last.But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam list . How can i integrate this two.I dont have any granted...

Newbie

I have shazam  and have premuim spotify too. I could add shazam track to spotify at last. But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam...

544 Views

0 replies

0 likes

  • 544 Views
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Getting my android phone to recognise local files copied from desktop to android

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can't play them when I'm offline on my phone.Does anyon...

Newbie

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can'...

blahsi

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Not able to download songs

I am using a Samsung Note 8 (on TMobile). I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings to download using cellular" but yet I am on WiFi. Also, w...

Casual Listener

I am using a Samsung Note 8 (on TMobile).  I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings ...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Android Auto Search

Hi everybody,I just got a new car in which I can use Android Auto.Spotify works great on it - but I can't see any option to actually search for music on Spotify.I just can use saved playlists and radio channels.Is this work as designed or a bug?If th...

Regular

Hi everybody, I just got a new car in which I can use Android Auto. Spotify works great on it - but I can't see any option to actually search for music on Spotify. I just can use saved playlists...

phan_times

Community Legend

22516 Views

3 replies

5 likes

  • 22516 Views
  • 3 replies
  • 5 likes

Auto Download New Podcast Episodes

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded while I was connected to WiFi and then listen offline...

Casual Listener

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded wh...

Ryan2246

Casual Listener

5353 Views

1 replies

160 likes

Offline Access
podcast
  • 5353 Views
  • 1 replies
  • 160 likes

Solved!! Cannot send message to or share music with another user

Hello,I'm using the Android app version 1.5.0.739 & my Android is 4.4.2.Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the track's name and the "Share" > "Send to". I enter the user's us...

Casual Listener

Hello, I'm using the Android app version 1.5.0.739 & my Android is 4.4.2. Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the ...

theDomenick

Regular

43659 Views

36 replies

7 likes

  • 43659 Views
  • 36 replies
  • 7 likes