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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Superuser Contribution Se borran mis canciones descargadas

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh sorpresa!, esa playlist que se tardo tanto en bajar...

Casual Listener

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh ...

Chuchuli

Regular

108395 Views

19 replies

93 likes

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Superuser Contribution App just closing on Pixel 2 XL

Hi! I have a 128GB Pixel 2 XL, on Android 8.1 Oreo All of a sudden, I can be playing a song and the app will just close.. it's not the app "stopping" where it generates a feedback popup.. the app just quits, and when I reopen it, it rememebrs right w...

Newbie

Hi! I have a 128GB Pixel 2 XL, on Android 8.1 Oreo   All of a sudden, I can be playing a song and the app will just close.. it's not the app "stopping" where it generates a feedback popup.. th...

Leonardo

Roadie

1438 Views

1 replies

0 likes

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Playing specific songs using Google voice

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no questions asked. Recently, it stopped working and a...

Newbie

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no ...

andriusl

Newbie

1631 Views

1 replies

2 likes

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BMW ConnectedDrive

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

Casual Listener

Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...

1581 Views

0 replies

2 likes

BMW
ConnectedDrive
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  • 2 likes

Superuser Contribution Spotify keeps pausing (even after trying all fixes)

Even after trying all the fixes I could find for the issue, I could not fix this problem. I've tried:Turning off wifiTurning off bluetoothConnecting to a different wifiReinstallingChanging power saving settingsRestartingClearing caches None of this d...

Casual Listener

Even after trying all the fixes I could find for the issue, I could not fix this problem. I've tried: Turning off wifi Turning off bluetooth Connecting to a different wifi Reinstalling Changing ...

Leonardo

Roadie

356 Views

1 replies

0 likes

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Solved!! Playlist

Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nueva playlist ya que son muchas.

Newbie

Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nuev...

TheBrickSlayer

Roadie

710 Views

1 replies

0 likes

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Superuser Contribution Music is shuffled

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck on shuffle so I constantly have to exit the song a...

Newbie

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck...

Leonardo

Roadie

313 Views

1 replies

0 likes

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Offline mode not working

I have tried everything, but offline modelo is not working anyway. I hace android, please help!

Newbie

I have tried everything, but offline modelo is not working anyway. I hace android, please help!

bruijn284

Casual Listener

744 Views

3 replies

0 likes

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pnehht85t5v79p8akl99tkm6

So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from Facebook but it says there is a problem so that doe...

Newbie

So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from ...

Joe

Community Legend

417 Views

1 replies

0 likes

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Adding album as a playlist changed

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now asks for me to type it all in. Anyone else noticed ...

Casual Listener

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now ...

FrankieMango

Newbie

1710 Views

5 replies

6 likes

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Media Control Buttons not working

I am having issues contolling music using the music controls on bluetooth and on my wired headphones. This started happening a few weeks back when the app was updated. When I press one of the control buttons, the music does not change or play/pause. ...

Newbie

I am having issues contolling music using the music controls on bluetooth and on my wired headphones.   This started happening a few weeks back when the app was updated.  When I pres...

hjorleifur

Casual Listener

15207 Views

6 replies

6 likes

Android 7.1
Android App
Samsung Galaxy Note 8
Troubleshooting
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Can't get access to Premium on my Android

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutting down the program, restarting my phone.. Still do...

Visitor

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutti...

Joe

Community Legend

453 Views

1 replies

0 likes

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Android TV app poor sound quality

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could you please help?

Newbie

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could y...

tiffany98101

Newbie

3463 Views

2 replies

1 likes

Android TV
Nvidia shield
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I can't use sd card storage in Android app

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't appears. The sd-card appears well installed in my phone. Thanks to all.

Casual Listener

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't  appears. The sd-card appears well installed in my phone. Thanks to all.

Patife_br

Newbie

718 Views

1 replies

0 likes

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Music Videos on android

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to some songs but when i open the same play list and s...

Casual Listener

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to ...

710 Views

0 replies

0 likes

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It doesent plays songs

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?.Ingen skillnad i installningarna heller.

Casual Listener

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?. Ingen skillnad i installningarna heller.

267 Views

0 replies

0 likes

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How do I remove downloaded music?

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximum number of downloads, and I need to remove some to...

Newbie

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximu...

latrelljennings

Regular

616 Views

3 replies

0 likes

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Mobile data

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data to listen to it?

Newbie

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data...

jsannn

Community Legend

378 Views

1 replies

0 likes

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Doesn't download playlists in Android

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both have enough storage, tried with different playlists...

Regular

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both ...

405 Views

0 replies

0 likes

Android fix it
Download bug
Download Playlists
Downloading playlist
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Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Casual Listener

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...

337 Views

0 replies

0 likes

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