Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117895 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237256 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598013 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490599 Views
581 replies
42 likes
Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortunately I noticed some weird behaviour on the Android client. T...
Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortuna...
1093 Views
0 replies
2 likes
I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "Sorry, something went wrong. - That didn't work. Plea...
I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "So...
Music Fan
1978 Views
8 replies
0 likes
Hi All, I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all apps several times before it stopped. Any ideas?
Hi All, I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all a...
496 Views
0 replies
0 likes
The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in the playlist, checking configurations, everything!!...
The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in ...
401 Views
0 replies
0 likes
Borre cache y ahora no me deja abrir la aplicacion Se queda en pantalla de espera luego a parece un mensaje de error
Borre cache y ahora no me deja abrir la aplicacion Se queda en pantalla de espera luego a parece un mensaje de error
407 Views
0 replies
0 likes
About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-installing and also logging in/out with no change in thi...
About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-insta...
Casual Listener
806 Views
2 replies
0 likes
Hello,I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spotify premium is for outside use.
Hello, I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spot...
Casual Listener
1084 Views
2 replies
0 likes
Hi,So, I've connected with Spotify through Tinder but I can't seem to get it to work properly. 1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail to show up when I search (and yes, triple-checked spelling and wha...
Hi, So, I've connected with Spotify through Tinder but I can't seem to get it to work properly. 1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail...
Newbie
64409 Views
18 replies
6 likes
Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remove from this playlist," button has gone. How to fix it? Th...
Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remo...
Casual Listener
1301 Views
2 replies
2 likes
It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after some experimentation that it only happens when Spoti...
It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after s...
Casual Listener
751 Views
1 replies
0 likes
Hi!:)So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my spoify on my phone, not any other device.
Hi!:) So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my s...
Regular
1063 Views
1 replies
0 likes
I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nobounceDevice: Nexus 5Second: Galaxy Nexus Both running S...
I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nob...
Newbie
151413 Views
63 replies
23 likes
Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on my xbox and the entire playlist pops up...sort of f...
Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on ...
Casual Listener
18389 Views
6 replies
2 likes
Hello,I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. But: I can not find an easy way to simply switch the ...
Hello, I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. ...
586 Views
0 replies
0 likes
Hey guys, well, my english isn't the best, but I hope that you can understand me: I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a great playlist (my "head" playlists) with 322 songs.When I want to hear m...
Hey guys, well, my english isn't the best, but I hope that you can understand me: I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a grea...
470 Views
0 replies
0 likes
Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the case anymore.I currently have to manually enter the...
Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the ...
Newbie
3050 Views
3 replies
1 likes
1. My Home page won't load (Sorry, something went wrong...)2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only Home page and artist page won't work. (I can search for a play...
1. My Home page won't load (Sorry, something went wrong...) 2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only ...
Casual Listener
6484 Views
20 replies
11 likes
Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not stay activated as it used to. I have tried shutting ...
Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not s...
812 Views
0 replies
6 likes
Back in the days I was using spotify gramafon for playback.If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv and the guest have to use his login for playback? I am confuse...
Back in the days I was using spotify gramafon for playback. If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv ...
Roadie
1669 Views
3 replies
0 likes
I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all ...
I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. ...
Community Legend
2362 Views
7 replies
0 likes
