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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387242 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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New phone - copying all com.spotify.music folder

Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password.If all fodlers are the same, shouldn't the new phone login without asking a passw...

Newbie

Hello,   I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location.  However i am still asked for password. If ...

jsannn

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

Newbie

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

magdachu

Newbie

9820 Views

8 replies

2 likes

  • 9820 Views
  • 8 replies
  • 2 likes

Now Playing Screen - No shuffle/loop option?

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I mainly listen to a playlist on shuffle but occasionally...

Casual Listener

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I...

963 Views

0 replies

17 likes

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Spotify turns off after leaving the app

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soon as i close the app the music stops and i can't he...

Newbie

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soo...

songassistant

Composer

4124 Views

2 replies

1 likes

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  • 2 replies
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cant get back, beta for spotify

cant get back my spotify beta version on my andriod. is there another beta version?

Newbie

cant get back my spotify beta version on my andriod. is there another beta version?

301 Views

0 replies

0 likes

  • 301 Views
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Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

Casual Listener

I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...

cloudyd3

Casual Listener

4380 Views

3 replies

0 likes

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App Requires Data Clear if Logged Out While Offline

Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...

Casual Listener

Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...

songassistant

Composer

549 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth Connection Doesn't Play Sound

Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and decided to start giving Spotify a go over Google Play. When I connect via Bluetooth...

Newbie

Hi guys.    I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet.    I've just purchased a new OnePlus 5 and de...

Hellbilly

Newbie

4941 Views

2 replies

1 likes

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PROBLEM WITH DOWNLOADS

Hello, I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an android smartphone and even I´ve erased the memory but it doesn´t ...

Newbie

Hello,   I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an androi...

songassistant

Composer

475 Views

1 replies

1 likes

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Spotify says I'm offline

Hi to everyone! Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to try again. I' premium user and I have never use any crack a...

Casual Listener

Hi to everyone!   Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to...

ntinosterpsis

Casual Listener

637 Views

2 replies

1 likes

  • 637 Views
  • 2 replies
  • 1 likes

Solved!! Code

Logic presale tickets are asking for a code from spotify I can not find it.

Casual Listener

Logic presale tickets are asking for a code from spotify I can not find it.

phan_times

Community Legend

837 Views

3 replies

0 likes

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  • 3 replies
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Guardar album sin tener canciones sueltas

Buenas tardes¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes" Gracias!!!

Newbie

Buenas tardes ¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes"   Gracias!!!

ab-995

Composer

1930 Views

1 replies

2 likes

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  • 1 replies
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Problemas al reproducir listas (android)

Buen dia.De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas aparecen en color gris, al parecer es por que faltan canciones, la v...

Visitor

Buen dia. De nuevo con otro problemita de spotify.   1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas a...

2131756211

Newbie

5447 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Facebook Login not working on Android

I changed my Facebook password and was logged out of my Spotify account on my Android phone. I've kept trying to login through Facebook repeatedly, but it keeps saying "A Facebook error has occurred. Please try again later". I've changed my password ...

Newbie

I changed my Facebook password and was logged out of my Spotify account on my Android phone. I've kept trying to login through Facebook repeatedly, but it keeps saying "A Facebook error has occurred....

JohnHoulderUK

Casual Listener

1632 Views

1 replies

0 likes

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tidak bisa login

Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa

Newbie

Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa

radiefrmdna

Newbie

19525 Views

10 replies

5 likes

  • 19525 Views
  • 10 replies
  • 5 likes

UI / Update question

Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it on and off, didn't try it though. A couple of hours...

Newbie

Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it ...

ma_marquezini

Composer

841 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't play the music

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

Newbie

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

Julianobadera

Newbie

622 Views

2 replies

0 likes

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Superuser Contribution Login Failed

I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.

Newbie

I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.

Tessadog12

Newbie

1341 Views

3 replies

0 likes

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  • 3 replies
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Songs won't shuffle

I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to said artist if I hit start artist radio. If I hit s...

Newbie

I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to ...

Nilazorz

Newbie

1824 Views

2 replies

1 likes

Android
Shuffle in playlists
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  • 2 replies
  • 1 likes