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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 851934 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851934 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
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  • 17624 Views
  • 3 replies
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Solved!! Spotify Mobile download in an international country

Hi All, I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai. I am trying to install Spotify Mobile, however the system is not letting me as I am not in an "approved" spotify country. Spo...

  • Casual Listener
  • Hi All,   I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai.   I am trying to install Spotify Mobile, however the s...
  • Jude5
  • Newbie
  • 39134 Views
  • 26 replies
  • 0 likes
  • 39134 Views
  • 26 replies
  • 0 likes

Can't save on SD card

Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and in the beginning it recognises the sd card and is ...

  • Newbie
  • Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and...
  • 209 Views
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  • 209 Views
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ERROR DE REPRODUCCION / ERROR DE DESCARGA

Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline. Al parecer todo ya estaba normal , pero cuando lo...

  • Newbie
  • Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline...
  • 184 Views
  • 0 replies
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  • 184 Views
  • 0 replies
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%#(8OO)American airlines phone number=BOOK+SOON91

(8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Care Phone Number for Cheap Flights this number for Reservations, Cancellation, (8OO)<274-9543>...

  • Regular
  • (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91  Care Phone Number fo...
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  • American airlines phone number
  • 359 Views
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Call8OO)_274_9543 American airlines phone number=Reservations+Now76

Call8OO)_274_9543 American airlines phone number=Reservations+Now76 American Airlines Flights. And Get Discounted rates.American Airlines Booking Number,American Airlines Cancellation Number, Call8OO)_274_9543 American airlines phone number=Reservati...

  • Regular
  • Call8OO)_274_9543 American airlines phone number=Reservations+Now76 American Airlines Flights. And Get Discounted rates. American Airlines Booking Number, American Airlines Cancellation Number...
  • 253 Views
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  • American airlines phone number
  • 253 Views
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Muse : The 2nd Law album is not showing up when I search in app on android

HI All, When I search for Muse : The 2nd Law album, it does not show up on the search result in my android Spotify app. When I turn to the desktop player, it does show up, but the Play button is unclickable. I am on Premium and using Asus Zenfone Las...

  • Casual Listener
  • HI All,   When I search for Muse : The 2nd Law album, it does not show up on the search result in my android Spotify app. When I turn to the desktop player, it does show up, but the Play butto...
  • agustussugianto
  • Newbie
  • 1831 Views
  • 5 replies
  • 0 likes
  • 1831 Views
  • 5 replies
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Spotify does not work when behind school proxy

I work for a school and as you can imagine their network is running on a proxy and also most ports arte blocked Spotify does not download stream or do anything when I am at work. When at the pub or at home absolutely fine. Please when you next do an ...

  • Newbie
  • I work for a school and as you can imagine their network is running on a proxy and also most ports arte blocked Spotify does not download stream or do anything when I am at work. When at the pub or a...
  • iago99
  • Casual Listener
  • 57255 Views
  • 9 replies
  • 5 likes
  • 57255 Views
  • 9 replies
  • 5 likes

Spotify unbearably slow when saving to SD Card

I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to load, songs take upto 30 seconds to skip, and the a...

  • Regular
  • I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to ...
  • z3v3
  • Casual Listener
  • 2329 Views
  • 5 replies
  • 3 likes
  • 2329 Views
  • 5 replies
  • 3 likes

Stream Spotify from Android to Ford Sync via USB

My iPhone is able to play Spotify and other streaming media through my car's USB connection. Control using the car's interface is intuitive and easy. I prefer this option over bluetooth because the audio quality is noticeablely cleaner. My Android (S...

  • Newbie
  • My iPhone is able to play Spotify and other streaming media through my car's USB connection. Control using the car's interface is intuitive and easy. I prefer this option over bluetooth because the a...
  • 1102 Views
  • 0 replies
  • 6 likes
  • 1102 Views
  • 0 replies
  • 6 likes

Can you take it off shuffle?

Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.

  • Newbie
  • Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.
  • jusT-sLeepy
  • Newbie
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

desconexion

Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo siempre se cierra . tengo un lg g3.Por favor una solu...

  • Newbie
  • Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo si...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Local files not downloading

Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in that playlist, they aren't downloading and they are g...

  • Casual Listener
  • Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in th...
  • Shorrie
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Solved!! I cannot turn shuffle off

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is the only button I can press. When I try to turn shuffle off while mu...

  • Newbie
  • I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice.    If I try to start my own song, the Shuffle Play button pulses and that is th...
  • Joe
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Unable to download Spotify Music Application from Play Store

I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartphone. Other applications work just fine, anyone kno...

  • Casual Listener
  • I'm not able to download the Spotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smar...
  • Joe
  • Community Legend
  • 292 Views
  • 1 replies
  • 1 likes
  • 292 Views
  • 1 replies
  • 1 likes

Why does my spotify look different than everyone else's?

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs I do not and this is really confusing.

  • Newbie
  • My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs ...
  • 635 Views
  • 0 replies
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  • 635 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a new account with my new email

  • Newbie
  • I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a n...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Spotify starting automatically

Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else. Please help, it's driving me crazy!

  • Newbie
  • Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else.   Please help, it's driving me crazy!
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Shuffle only

I have premium and it all of a sudden will only let me do suffle... Why?

  • Newbie
  • I have premium and it all of a sudden will only let me do suffle... Why?
  • RussAwakuni
  • Newbie
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Worst app on android

Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed

  • Newbie
  • Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed
  • 222 Views
  • 0 replies
  • 2 likes
  • 222 Views
  • 0 replies
  • 2 likes

Downloaded playlists that update automatically / effect on song limit

I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically download the new, updated list as Spotify updates it? I...

  • Newbie
  • I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically down...
  • Shred00
  • Music Fan
  • 11903 Views
  • 5 replies
  • 6 likes
  • 11903 Views
  • 5 replies
  • 6 likes