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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847123 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847123 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16179 Views
  • 3 replies
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  • 16179 Views
  • 3 replies
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My Spotify keeps connecting to strangers devices.

Spoiler (Highlight to read)For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every week. I have connected ra...

  • Newbie
  • For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every w...
  • Joe
  • Community Legend
  • 395 Views
  • 1 replies
  • 1 likes
  • 395 Views
  • 1 replies
  • 1 likes

Ad blocking my music

I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed to play before the music. Now when I get into spoti...

  • Newbie
  • I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed ...
  • 125 Views
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  • 125 Views
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BUG: Title isn't the one playing!

Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, neither was it a proposed song. So there is some probl...

  • Music Fan
  • Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, nei...
  • 92 Views
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  • 92 Views
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Duvida

Quanto tempo demora pra confirmar o recebimento do boleto

  • Newbie
  • Quanto tempo demora pra confirmar o recebimento do boleto
  • 62 Views
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  • 62 Views
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Downloaded songs undownloaded

I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so every time I'll have to download all the songs again.

  • Newbie
  • I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so eve...
  • 111 Views
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  • 111 Views
  • 0 replies
  • 0 likes

Music wont play automatically when connected to Android Auto

Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song. When I start my car Spotify starts playing through bluetooth automatically, but when I connect through Android Auto the music pause...

  • Newbie
  • Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song.  When I start my car Spotify starts playing through bluetooth automatically...
  • 131 Views
  • 0 replies
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  • 131 Views
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disable connecting to car bluetooth audio

Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing. Is there a way to disable this without turning off the Bluetooth on the phone?

  • Newbie
  • Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing.  Is there a way to disable this without turning off the Bluetooth on the phone?
  • 162 Views
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  • 162 Views
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Superuser Contribution Spotify stops in the middle of a song.

Hello App,Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uninstall some other apps. Ialso tried to take out gapless...

  • Gig Goer
  • Hello App, Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uni...
  • eminecagman
  • Casual Listener
  • 1525 Views
  • 14 replies
  • 1 likes
  • Android
    Music
    s6
  • 1525 Views
  • 14 replies
  • 1 likes

download su android

Ciao a tutti, forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli album rimane bianca e non verde e quindi non riesco ad ascolatr...

  • Visitor
  • Ciao a tutti,   forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli alb...
  • 106 Views
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  • 106 Views
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Mass download music?

If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi? Or even pick all the playlist I want to download so I can listen to them later? I ...

  • Casual Listener
  • If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi?   Or even pick all the p...
  • Some1Else
  • Casual Listener
  • 2304 Views
  • 2 replies
  • 0 likes
  • 2304 Views
  • 2 replies
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Cancelled my premium, now i cant listen to any music

Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided i didnt need the services that premium gives so i cancell...

  • Casual Listener
  • Hey peeps,  I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided...
  • kingkennedy
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
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Can't download playlist on the micro SD no more

Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before there was the possibility to choose the storage (i...

  • Casual Listener
  • Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before...
  • Joe
  • Community Legend
  • 285 Views
  • 3 replies
  • 0 likes
  • 285 Views
  • 3 replies
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Falta de canciones.

no se reproduce cancion a pesar de aparecer en el album

  • Newbie
  • no se reproduce cancion a pesar de aparecer en el album
  • 93 Views
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  • 93 Views
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Solved!! Can't listen some Artists on mbile

The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is not available." What is going on? I've tried downl...

  • Casual Listener
  • The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is...
  • kursku
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
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music is not playing

so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicked it, it went to the album cover and j pressed the ...

  • Newbie
  • so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicke...
  • Joe
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Songs are unplayable on my Google Pixel phone

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make any comments?For the past two weeks now any song tha...

  • Casual Listener
  • I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make a...
  • Kinseygail
  • Newbie
  • 638 Views
  • 5 replies
  • 3 likes
  • 638 Views
  • 5 replies
  • 3 likes

Andrlid Auto Shuffle

I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?

  • Newbie
  • I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?
  • 122 Views
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  • 122 Views
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I want to stop my phone showing what I am playing...

I am not sure, but it feels like spotify syncing to my PC is using battery. Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer. Not sure what they call it. Any help appreciated

  • Newbie
  • I am not sure, but it feels like spotify syncing to my PC is using battery.   Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer....
  • 127 Views
  • 0 replies
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  • 127 Views
  • 0 replies
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Keep losing my offline songs

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone having the same problem? Solutions?

  • Newbie
  • Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone ha...
  • Solid_Metal
  • Regular
  • 4873 Views
  • 9 replies
  • 1 likes
  • 4873 Views
  • 9 replies
  • 1 likes

Solved!! New phone all playlists are gone

Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone

  • Casual Listener
  • Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone
  • Kas7
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes