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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42132 Views
  • 65 replies
  • 25 likes
  • 42132 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877824 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877824 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26317 Views
  • 4 replies
  • 0 likes
  • 26317 Views
  • 4 replies
  • 0 likes

Superuser Contribution Move songs to SD card and delete original download on phone memory

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the phone's memory. How can I be sure the songs are not...

  • Newbie
  • Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the ...
  • 200gbcantF__use
  • Regular
  • 1812 Views
  • 2 replies
  • 0 likes
  • 1812 Views
  • 2 replies
  • 0 likes

Download to SD card

I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Spotify that were supposed to allow you to change the...

  • Regular
  • I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Sp...
  • 200gbcantF__use
  • Regular
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

Local File Sync on Android

So im trying to download a 4 song album on my android smartphone that I imported on my PC. I have been up and down this topic on the community for hours and nothing seems to work. If anyone knows how to sync music on an Android device, I am all ears....

  • Casual Listener
  • So im trying to download a 4 song album on my android smartphone that I imported on my PC. I have been up and down this topic on the community for hours and nothing seems to work. If anyone knows how...
  • Bassplayer96
  • Casual Listener
  • 518 Views
  • 5 replies
  • 1 likes
  • 518 Views
  • 5 replies
  • 1 likes

Ability to see which of my playlists a song is in

Hello I have noticed recently that when creating new playlists from the "add to playlist" function, the playlist name does not autocomplete with the band/album name. This has been a feature since Spotify first began but all of a sudden it's stopped. ...

  • Casual Listener
  • Hello   I have noticed recently that when creating new playlists from the "add to playlist" function, the playlist name does not autocomplete with the band/album name.   This has been a...
  • Chriso234
  • Casual Listener
  • 974 Views
  • 3 replies
  • 0 likes
  • 974 Views
  • 3 replies
  • 0 likes

Why did my uhq and tube amp features stop working?

I have premium and all of a sudden my sound quality enhancer stopped working? Anybody know what to do?

  • Newbie
  • I have premium and all of a sudden my sound quality enhancer stopped working? Anybody know what to do?  
  • 468 Views
  • 0 replies
  • 0 likes
  • 468 Views
  • 0 replies
  • 0 likes

Solved!! Deleting music listening history

I let my sister use my Spotify account for the better part of a year while I was not using it, and we listen to vastly different music. I am now the sole user of the account and I loved the features where I could get weekly recommendations from Spoti...

  • Newbie
  • I let my sister use my Spotify account for the better part of a year while I was not using it, and we listen to vastly different music. I am now the sole user of the account and I loved the features ...
  • georgekaz
  • Casual Listener
  • 6675 Views
  • 2 replies
  • 0 likes
  • 6675 Views
  • 2 replies
  • 0 likes

Chromecast audio - can't connect from Android

I can connect from any other audio app to chromecast every time but Spotify doesn't connect 99% of the time. Have tried the usual things, uninstalls etc, and can only conclude its a bug. Any tips? Android 7.0. Samsung S8

  • Newbie
  • I can connect from any other audio app to chromecast every time but Spotify doesn't connect 99% of the time. Have tried the usual things,  uninstalls etc, and can only conclude its a bug. &nbsp...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Solved!! How to turn on notification bar controls

Subject pretty much sums it up. I'm on the galaxy s7

  • Casual Listener
  • Subject pretty much sums it up. I'm on the galaxy s7
  • marni5
  • Newbie
  • 112507 Views
  • 18 replies
  • 0 likes
  • 112507 Views
  • 18 replies
  • 0 likes

Solved!! no me deja entrar a mi cuenta

de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?

  • Newbie
  • de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?
  • lucioyone64
  • Newbie
  • 32034 Views
  • 23 replies
  • 43 likes
  • 32034 Views
  • 23 replies
  • 43 likes

Full playlist won't shuffle

I have a playlist of 225 songs. But when I try to shuffle it, only the first 50 or so songs are able to appear in the shuffled playing list.I pay for premium, so this is super annoying

  • Newbie
  • I have a playlist of 225 songs. But when I try to shuffle it, only the first 50 or so songs are able to appear in the shuffled playing list. I pay for premium, so this is super annoying
  • patbit60
  • Newbie
  • 551 Views
  • 1 replies
  • 3 likes
  • 551 Views
  • 1 replies
  • 3 likes

Spotify closes when opening a app

So when listening to my music I go to the home page and open a game or look at articles while while trying to listen to music but Spotify just closes instantly or closes during a song and have to start from the beginning this is frustrating to me. An...

  • Newbie
  • So when listening to my music I go to the home page and open a game or look at articles while while trying to listen to music but Spotify just closes instantly or closes during a song and have to sta...
  • amirism
  • Roadie
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

On my android mobile my session closes

On my android mobile my session closes and only I can enter again if I delete the data of the apliccation. This is happening every week or two or three days in a week.

  • Newbie
  • On my android mobile my session closes and only I can enter again if I delete the data of the apliccation. This is happening every week or two or three days in a week. 
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

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  • Visitor
  • .
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Shuffle all music on mobile device

My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user

  • Newbie
  • My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user    
  • phan_times
  • Community Legend
  • 985 Views
  • 3 replies
  • 0 likes
  • Android
    Shuffle Algorithm
    Shuffle better
    shuffle issue
    Shuffle not working
    Shuffle play
    Shuffle Playlist
  • 985 Views
  • 3 replies
  • 0 likes

Why won't spotify play all my saved music

I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved

  • Newbie
  • I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved
  • 358 Views
  • 0 replies
  • 1 likes
  • 358 Views
  • 0 replies
  • 1 likes

Spotify stops playing when mobile reception is low

I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that have been there for ages. Any ideas how to fix this? ...

  • Music Fan
  • I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that ha...
  • 774 Views
  • 0 replies
  • 1 likes
  • 774 Views
  • 0 replies
  • 1 likes

Solved!! Tinder anthem - new spotify integration

Hey,Yesterday news told me that i can put my playlist visable in my tinder profile.I have updated the app, but i can not find how to sync my spotify account to tinder.Tell me if it works

  • Casual Listener
  • Hey, Yesterday news told me that i can put my playlist visable in my tinder profile. I have updated the app, but i can not find how to sync my spotify account to tinder. Tell me if it works
  • gadour
  • Casual Listener
  • 222890 Views
  • 5 replies
  • 4 likes
  • 222890 Views
  • 5 replies
  • 4 likes

Solved!! Songs keep redownloading

Everytime I open the Spotify app on my mobile it redownloads every song I have, then when I go out and use the app to listen to my music it starts downloading again using mobile data. Even though I'll wait untill it's downloaded all the songs via WiF...

  • Newbie
  • Everytime I open the Spotify app on my mobile it redownloads every song I have, then when I go out and use the app to listen to my music it starts downloading again using mobile data. Even though I'l...
  • Rrr9
  • Newbie
  • 99408 Views
  • 24 replies
  • 14 likes
  • 99408 Views
  • 24 replies
  • 14 likes

High data usage while playing offline playlist

The situationI was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used 1.71Gb of data in 3 hours time. I don't know what wa...

P1XzSUZ whefImy eRjwK3T 362Xsya
  • Newbie
  • The situation I was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used...
  • 514 Views
  • 0 replies
  • 0 likes
  • offline playlist
  • 514 Views
  • 0 replies
  • 0 likes