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Downloading doesn't start from where it stopped

Downloading doesn't start from where it stopped

I had been downloading for quite a while, connection was lost, then when recovered, downloading started from 1st song. Why?

 

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1 Reply

Hey @Ophir, welcome to the Spotify Community! 

 

You can try removing all of your offline devices here. Sometimes there can be a duplicate cache in the offline devices and it's fixed by removing them.

 

After that, just reinstall the app following these steps. Finally, you'll need to download the music again.

 

Let us know how it goes!

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