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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392647 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8269 Views

0 replies

7 likes

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[Deleted]

[Deleted]

Newbie

[Deleted]

397 Views

0 replies

0 likes

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zielordner Bibliothek

Hallo. Kann ich in der Spotify App Android festlegen, wohin[SD Karte] meine Bibliothek gespeichert werden soll? Gruss und danke

Newbie

Hallo. Kann ich in der Spotify App Android festlegen, wohin[SD Karte] meine Bibliothek gespeichert werden soll? Gruss und danke

326 Views

0 replies

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Wont let me log in on my android

So this morning I got logged out of spotify for some reason on my galaxy s6, and tried logging back in and it'd just log me out as soon as I got in, I gave up after a couple tries then later I uninstalled and reinstalled the app. This time it wouldn'...

Casual Listener

So this morning I got logged out of spotify for some reason on my galaxy s6, and tried logging back in and it'd just log me out as soon as I got in, I gave up after a couple tries then later I uninst...

user-removed

Not applicable

2001 Views

7 replies

1 likes

  • 2001 Views
  • 7 replies
  • 1 likes

No radio menu on Samsung Galaxy Note 3 (Android 5.0)

I cannot find Radio menu on my Note 3 phone. I have Spotify version 8.4.42.722 on my Note 3.

Casual Listener

I cannot find Radio menu on my Note 3 phone.  I have Spotify version 8.4.42.722 on my Note 3.

whaleywonka

Casual Listener

532 Views

2 replies

0 likes

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Note 8 Bluetooth controls not working

I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth controls worked perfectly for Spotify for the headphone...

Newbie

I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth cont...

Gminz007

Newbie

662 Views

1 replies

0 likes

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Solved!! Can't log in from my android, please help me..

I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in.It comes up a message:"Warning Spotify Mobile consumes large amounts of data. If you stream music over mobile networks, it's important that you have a flat ...

Newbie

I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in. It comes up a message: "Warning Spotify Mobile consumes large amounts of data. If you stream music ove...

tathagata2000

Newbie

28897 Views

27 replies

2 likes

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  • 2 likes

Where has my saved songs list gone? When did Spotify become Pandora!?

Hey Spotify. Your new update sucks **bleep**. Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs list of?And why am I able to ONLY play playlists in shuffle? ...

Regular

Hey Spotify. Your new update sucks **bleep**.  Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs lis...

652 Views

0 replies

4 likes

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Spotify Gone Crazy

Hi, am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak out and really angry.

Casual Listener

Hi,  am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak...

Rind

Casual Listener

464 Views

1 replies

0 likes

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Log in problem

Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the main website . I have tried changing my password fo...

Casual Listener

Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the ...

phan_times

Community Legend

474 Views

1 replies

0 likes

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Unable to login on Android

I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.

Casual Listener

I tied everything to login on multiple Android devices and can't.  I cleared the cache and uninstalled and still nothing.  I can login to my account using chrome.

user-removed

Not applicable

1276 Views

1 replies

0 likes

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Unable to login on any Android devices

I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.

Casual Listener

I tied everything to login on multiple Android devices and can't.  I cleared the cache and uninstalled and still nothing.  I can login to my account using chrome.

user-removed

Not applicable

389 Views

1 replies

0 likes

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Trouble logging in

I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says that I put it in wrong. I checked over and over

Newbie

I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says ...

user-removed

Not applicable

406 Views

1 replies

0 likes

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Forced Log Out, with No Return

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled by this, I re-entered my credientals, only to be t...

Newbie

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled...

user-removed

Not applicable

419 Views

1 replies

0 likes

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  • 1 replies
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Can't log on

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on just fine with my computer. Anyone knows what's happ...

Newbie

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on j...

user-removed

Not applicable

444 Views

1 replies

0 likes

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How can I really erase the songs from the phone?

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist. Is there a way to manually, effectively and physi...

Regular

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist...

382 Views

0 replies

0 likes

  • 382 Views
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Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

Visitor

Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...

nat11public

Casual Listener

5886 Views

7 replies

2 likes

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Spotify fails to resume playing

Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...

Casual Listener

Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...

nat11public

Casual Listener

5655 Views

4 replies

1 likes

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Spotify Controller goes useless Galaxy S8

Hi all, hope someone can help. With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shuts off for a while with music playing, if I turn the screen back on...

Newbie

Hi all, hope someone can help.    With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shut...

448 Views

0 replies

0 likes

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Solved!! How can I add whole album to existing playlist? (lost since updating to v0.5.0.1247)

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist. I have noticed this problem since Spotify updated on my mobile to v0.5.0.1247 (I don't know what version I had prior to this). The overal...

Casual Listener

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist.   I have noticed this problem since Spotify updated on my mobile to v0.5.0....

EverStoned77

Casual Listener

101646 Views

49 replies

15 likes

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  • 49 replies
  • 15 likes

Playlist is missing

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was missing. I cant find it and I've tried the lookinh at t...

Casual Listener

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was miss...

Lestiee

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes