Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846960 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846960 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16148 Views
  • 3 replies
  • 0 likes
  • 16148 Views
  • 3 replies
  • 0 likes

Solved!! is there a repeat button on android phones

I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it still has one on the phone apps. Thanks

  • Casual Listener
  • I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it sti...
  • Thebestperson12
  • Newbie
  • 14727 Views
  • 3 replies
  • 0 likes
  • 14727 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't sync local files

When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''.One more thing: when I am on the computer, my phone won't...

  • Casual Listener
  • When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''. One ...
  • elladowns
  • Newbie
  • 20628 Views
  • 46 replies
  • 4 likes
  • 20628 Views
  • 46 replies
  • 4 likes

Easier way to delete

Anyone knows an easier way to remove a music from a Playlist while it's being played? Otherwise, it's necessary to mind its name, go to the Playlist, edit, find it and only then delete. Am I wrong?

  • Casual Listener
  • Anyone knows an easier way to remove a music from a Playlist while it's being played? Otherwise, it's necessary to mind its name, go to the Playlist, edit, find it and only then delete. Am I wrong?
  • JamieSmall
  • Music Fan
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

Notification on Samsung S8 stops Spotify on PC???

So... I play Spotify on my PC when in the office. And I play Spotify via bluetooth in the car. This has always happened intermittently, but recently, ALL OF THE TIME, when a notification comes in on my phone (WhatsApp, email, text, news alert... does...

  • Newbie
  • So... I play Spotify on my PC when in the office.  And I play Spotify via bluetooth in the car.  This has always happened intermittently, but recently, ALL OF THE TIME, when a notification ...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Problem when downloading music

Hello, I recentely joint a Spotify Family account and so I decided to download all my songs on the sd card loaded on my phone...however when I close the app after the downloading is finished and later re open it, all the songs appear to be not downlo...

  • Newbie
  • Hello, I recentely joint a Spotify Family account and so I decided to download all my songs on the sd card loaded on my phone...however when I close the app after the downloading is finished and late...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Problem with internal storage

Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly full because of 10gb of spotify music.

  • Newbie
  • Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly ful...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

'Waiting to Download' - Playlists stopped downloading - ONEPLUS3T

For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in the morning, 'Downloading 1 out of 262 (0%complete)' ...

  • Casual Listener
  • For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in th...
  • Nah294
  • Newbie
  • 989 Views
  • 2 replies
  • 0 likes
  • 989 Views
  • 2 replies
  • 0 likes

Spotify Uber en Uruguay

Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de América Latina. Desde ya muchas gracias!!!

  • Casual Listener
  • Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de Am...
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Spotify connect stops working when i lock screen on second device.

Hi All. I am experiencing an issue when using Spotify connect and i would like to check whether its normal or not. Situation: I have my Galaxy Tab2 with Spotify connected to my home theater and then i have spotify on my Android phone. I started using...

  • Casual Listener
  • Hi All.  I am experiencing an issue when using Spotify connect and i would like to check whether its normal or not.   Situation: I have my Galaxy Tab2 with Spotify connected to my h...
  • mroki12
  • Newbie
  • 2012 Views
  • 5 replies
  • 0 likes
  • 2012 Views
  • 5 replies
  • 0 likes

Downloading to SD Card

Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustrating as I don't have much space on my phone, so need e...

  • Casual Listener
  • Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustratin...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Buzzing noise

Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app. I know for sure its not my phone because my speak...

  • Casual Listener
  • Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app...
  • 578 Views
  • 0 replies
  • 10 likes
  • 578 Views
  • 0 replies
  • 10 likes

How to play all your music? ...and a few other questions

1. 100 playlists but want to play all of them.I can see on desktop there is a way:Create a folder > dump all playlists into that folder How do you do this on Android as when you click on the top folder it will just collapse it so you can only choose ...

  • Music Fan
  • 1. 100 playlists but want to play all of them. I can see on desktop there is a way: Create a folder > dump all playlists into that folder   How do you do this on Android as when you click...
  • 253 Views
  • 0 replies
  • 0 likes
  • Delete Song
    folder
    Playlist
  • 253 Views
  • 0 replies
  • 0 likes

Spotify Gear S3 Remote Control

Hi,I am wondering if it is possible to control my phone on gear s3 in remote mode as I can do all the things in "wi-fi mode" on my watch. See the problem is that in remote mode I can not simple search any song I want to play on my phone or just to pl...

  • Newbie
  • Hi, I am wondering if it is possible to control my phone on gear s3 in remote mode as I can do all the things in "wi-fi mode" on my watch. See the problem is that in remote mode I can not simple sea...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify keep pausing randomly

I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happens on my phone, not in my MacBook

  • Newbie
  • I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happ...
  • Joe
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Spotify logged me and I cannot get back in. (Offline mode)

Hello, Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I have Spotify premium, I always keep my phone in offline mod...

  • Casual Listener
  • Hello,   Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Music being deleted

Hi,This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloaded 3 albums from the Underachievers and today I have j...

  • Newbie
  • Hi, This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloade...
  • LucasMusic001
  • Newbie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Download does not work over wi-fi - only over cellular

Hi all. Really annoying problem on my android Pixel running android 8.0.0 It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'downloa...

  • Regular
  • Hi all.   Really annoying problem on my android Pixel running android 8.0.0   It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but...
  • Bigbob666
  • Regular
  • 671 Views
  • 3 replies
  • 0 likes
  • 671 Views
  • 3 replies
  • 0 likes

Borro canciones y sigue creciendo los datos

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados.¿Por que puede ser?

  • Newbie
  • Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados. ¿Por que puede ser?
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

Collaborative Playlist not working

Hi, I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shared link, but when search a music and select the option "Ad...

  • Casual Listener
  • Hi,  I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shar...
  • 439 Views
  • 0 replies
  • 3 likes
  • 439 Views
  • 0 replies
  • 3 likes

My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

  • Casual Listener
  • Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...
  • danils
  • Casual Listener
  • 364 Views
  • 2 replies
  • 2 likes
  • 364 Views
  • 2 replies
  • 2 likes