Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plies help me, because my music always stuck.
Plies help me, because my music always stuck.
Spotify
384 Views
1 replies
0 likes
Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito baixo que nem fica possivel ouvir, exemplo as faixas...
Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito b...
389 Views
0 replies
0 likes
I have Spotify on my Computer and I can also use on my Ipad. However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound. However, the sound is coming out of my computer. How can I get ...
I have Spotify on my Computer and I can also use on my Ipad. However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound. ...
Community Legend
639 Views
1 replies
0 likes
every time I switch from one screen to another the Spotify bug.reopen the application resolves.My phone is Moto G5s Plus.I removed the Android navigation bar.Plix fix the bug.
every time I switch from one screen to another the Spotify bug. reopen the application resolves. My phone is Moto G5s Plus. I removed the Android navigation bar. Plix fix the bug.
Spotify
482 Views
1 replies
0 likes
In the last couple of weeks Spotify has been randomly pausing. It could be 2 minutes into a session, or up to an hour or so. 9 times out of 10 I can swipe down and press play on the notification, or if I'm using earbuds pressing play on the inline re...
In the last couple of weeks Spotify has been randomly pausing. It could be 2 minutes into a session, or up to an hour or so. 9 times out of 10 I can swipe down and press play on the notification, or ...
Casual Listener
1366 Views
5 replies
0 likes
My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and then I see the Onkyo on our Android devices. How ca...
My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and ...
Gig Goer
403 Views
1 replies
0 likes
What can I do to make Spotify recognize that I am a premium user ???
What can I do to make Spotify recognize that I am a premium user ???
303 Views
0 replies
0 likes
Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I hate. It is heavily influencing recommended songs e...
Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I ...
Newbie
3363 Views
3 replies
0 likes
Hi Community! I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as well as in the phone settings. Has anyone experienced the same...
Hi Community! I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as we...
Casual Listener
555 Views
1 replies
0 likes
Hey! Lately I been experimenting problems with my spotify app, and the problem is that I don't have any button to chose where my downloaded music goes as you can see in the picture, I have an micro Sd on my cellphone and i want to save all the music ...
Hey! Lately I been experimenting problems with my spotify app, and the problem is that I don't have any button to chose where my downloaded music goes as you can see in the picture, I have an micro S...
332 Views
0 replies
0 likes
Why won't Spotify connect to spotify via my android phone
Why won't Spotify connect to spotify via my android phone
Spotify
488 Views
1 replies
0 likes
I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you
I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you
880 Views
0 replies
1 likes
Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing up, but if i do i have to download offline playlists again every time after switching it off, very annoying.should i have to do this ?
Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing up, but if i do i have to download offline playlists again every time after switching it off, very annoying. ...
418 Views
0 replies
0 likes
Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need this for other things. Any ideas? Cheers.
Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need...
Regular
23418 Views
5 replies
3 likes
Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart. However this doesn't happen when I go online. Anyone knows how I c...
Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart....
Newbie
825 Views
2 replies
3 likes
Remixes and the 'reimagined' albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ?
Remixes and the 'reimagined' albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ?
629 Views
0 replies
1 likes
The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client and control it from the phone. But I can't initiate play...
The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client ...
551 Views
0 replies
0 likes
When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happen when playback occurs through my device speakers, ...
When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happe...
Casual Listener
3430 Views
3 replies
4 likes
I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone every time. I couldn't figure what caused the problem...
I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone ev...
1548 Views
0 replies
1 likes
The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?
The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?
565 Views
0 replies
0 likes
