Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.
My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.
Community Legend
1881 Views
5 replies
0 likes
When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stalk in the car. Any help? Thanks
When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stal...
334 Views
0 replies
0 likes
Spotify 8.4.37.587 armv7,Free account,130+ playlists at the beginning of the test,Samsung Galaxy Tab2 10" - Android 6.0.1[reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2,same account,Spotify 8.4.37.587 x86] Hello. Since few days Spotify won't l...
Spotify 8.4.37.587 armv7, Free account, 130+ playlists at the beginning of the test, Samsung Galaxy Tab2 10" - Android 6.0.1 [reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2, same account,...
Casual Listener
517 Views
2 replies
1 likes
when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open it through the link.
when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open...
444 Views
0 replies
0 likes
Is there a way to download or for downloaded songs to remain after un-liking/un-saving album?I enjoy searching for what to listen through artists as well on desktop as on android, and having to save albums to download them really annoys me as saving ...
Is there a way to download or for downloaded songs to remain after un-liking/un-saving album? I enjoy searching for what to listen through artists as well on desktop as on android, and havin...
Community Legend
1173 Views
1 replies
0 likes
I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything
I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything
Community Legend
443 Views
1 replies
0 likes
hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country go to the site and tell us where you are " so i go to the website but it doenst appears where i can say wich country i am
hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country go to the site and tell us where you are " so i go to the website but it doe...
Community Legend
539 Views
1 replies
0 likes
I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not needed and can pair again if I do) and when I conn...
I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not...
361 Views
0 replies
0 likes
I can't listen any Track due to this crashings.
I can't listen any Track due to this crashings.
Spotify
654 Views
1 replies
0 likes
Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I have not changed the way and habits I use Spotify, and I know my ...
Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I ...
468 Views
0 replies
0 likes
Hello together,I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in downloaded playlists) as soon as my screen ja on sta...
Hello together, I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in...
Community Legend
499 Views
1 replies
0 likes
Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro
Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro
450 Views
0 replies
0 likes
I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If you play Spotify's version alongside the Youtube vers...
I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If yo...
Newbie
2077 Views
2 replies
0 likes
Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have my own data and can't figure out how to use it with ...
Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have m...
Casual Listener
1247 Views
3 replies
0 likes
Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do I login if it keeps telling me I'm offline
Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do I login if it ...
Spotify
468 Views
1 replies
0 likes
I've got a playlist with about 700 songs, but spotify's only playing about 200 of them. I'm playing in shuffle mode and the 200 songs are at a random position in the playlist, but everytime I start the playlist nearly the same about 200 songs are pla...
I've got a playlist with about 700 songs, but spotify's only playing about 200 of them. I'm playing in shuffle mode and the 200 songs are at a random position in the playlist, but everytime I start t...
Newbie
1116 Views
2 replies
4 likes
Plies help me, because my music always stuck.
Plies help me, because my music always stuck.
Spotify
402 Views
1 replies
0 likes
Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito baixo que nem fica possivel ouvir, exemplo as faixas...
Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito b...
399 Views
0 replies
0 likes
I have Spotify on my Computer and I can also use on my Ipad. However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound. However, the sound is coming out of my computer. How can I get ...
I have Spotify on my Computer and I can also use on my Ipad. However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound. ...
Community Legend
658 Views
1 replies
0 likes
every time I switch from one screen to another the Spotify bug.reopen the application resolves.My phone is Moto G5s Plus.I removed the Android navigation bar.Plix fix the bug.
every time I switch from one screen to another the Spotify bug. reopen the application resolves. My phone is Moto G5s Plus. I removed the Android navigation bar. Plix fix the bug.
Spotify
495 Views
1 replies
0 likes
