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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857467 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857467 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21605 Views
  • 3 replies
  • 0 likes
  • 21605 Views
  • 3 replies
  • 0 likes

Can't listen to certain artist

Hello,I used spotify a long time for free. Now I purchased a test-account in the hope I could listen to actors without any songs. But seems like I can't, because of some ugly geo-blocking. For example the Band: SCANDAL or KALAFINA I can follow the ba...

  • Regular
  • Hello, I used spotify a long time for free. Now I purchased a test-account in the hope I could listen to actors without any songs. But seems like I can't, because of some ugly geo-blocking.   ...
  • Vanessa0304
  • Newbie
  • 8964 Views
  • 10 replies
  • 0 likes
  • 8964 Views
  • 10 replies
  • 0 likes

Solved!! Way to only see downloaded music?

I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in offline mode) without having to see all the cool mu...

  • Casual Listener
  • I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in ...
  • jarneQ
  • Regular
  • 294915 Views
  • 35 replies
  • 5 likes
  • 294915 Views
  • 35 replies
  • 5 likes

Unable to Log In Using Facebook

Im trying to log into Spotify using my Facebook account. Im logged into Facebook on my phone but everytime I click "Log In with Facebook" it keeps brining up a different Facebook account and doesnt give me the option to choose "Not Me" or Log out it ...

  • Newbie
  • Im trying to log into Spotify using my Facebook account. Im logged into Facebook on my phone but everytime I click "Log In with Facebook" it keeps brining up a different Facebook account and doesnt g...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs not staying downloaded on phone

Recently got a new sony xperia xz1. It seems everytime I close the spotify app the songs saved in 'Your songs' become undownloaded - on further testing it seems that losing connection to the internet also plays a part in this. I have to hit the downl...

  • Newbie
  • Recently got a new sony xperia xz1. It seems everytime I close the spotify app the  songs saved in 'Your songs' become undownloaded - on further testing it seems that losing connection to the in...
  • Leonardo
  • Roadie
  • 815 Views
  • 1 replies
  • 0 likes
  • 815 Views
  • 1 replies
  • 0 likes

How long will spotify work without an internet connection?

HI there, I am about to set off on a 2 month row across the Atlantic Ocean. I won't have internet access for the entirety of this journey. I want to know whether or not spotify app will allow me to continue to play my offline playlists even if the ap...

  • Casual Listener
  • HI there,  I am about to set off on a 2 month row across the Atlantic Ocean. I won't have internet access for the entirety of this journey. I want to know whether or not spotify app will allow ...
  • MusicMomma
  • Casual Listener
  • 967 Views
  • 2 replies
  • 0 likes
  • 967 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pausing or skipping songs randomly Galaxy S8

Hi I was using a galaxy s6 for over a year and never had an issue. Switched to an s8 last month and the app can occasionally work fine for about the first 10 or 20 minutes but then it starts to skip forward in a song or skip two or three songs ahead ...

  • Newbie
  • Hi I was using a galaxy s6 for over a year and never had an issue. Switched to an s8 last month and the app can occasionally work fine for about the first 10 or 20 minutes but then it starts to skip ...
  • Leonardo
  • Roadie
  • 10018 Views
  • 1 replies
  • 0 likes
  • 10018 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Songs Skipping

As of recent I have noticed that during playback all of my spotify songs are skipping. It almost sounds like when a scratched CD is playing and a few seconds of the song is skipped over. This is happening on my android phone when i either play the mu...

  • Newbie
  • As of recent I have noticed that during playback all of my spotify songs are skipping. It almost sounds like when a scratched CD is playing and a few seconds of the song is skipped over. This is happ...
  • Leonardo
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Local files in playlist no longer syncing to phone

Local files in playlist no longer syncing to phone, read somewhere that they might have stopped this feature? any ideas? version 8.4.28

  • Casual Listener
  • Local files in playlist no longer syncing to phone, read somewhere that they might have stopped this feature? any ideas? version 8.4.28
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

NO PUEDO REPRODUCIR ARCHIVOS LOCALES EN MI CELULAR ANDROID

HE AGREGADO LA MUSICA A MIS ARCHIVOS LOCALES Y EN LA LAPTOP PUEDO ESCUCHAR LAS CANCIONES CON NORMALIDAD, LAS AGREGUE A UN PLAYLIST PARA PODER ESCUCHARLAS EN MI CELULAR PERO AL QUERER DARLE "DESCARGAR" NO DECARGAN Y NO SE PUEDEN ESCUCHAR,LA LAPTOP Y E...

  • Newbie
  • HE AGREGADO LA MUSICA A MIS ARCHIVOS LOCALES Y EN LA LAPTOP PUEDO ESCUCHAR LAS CANCIONES CON NORMALIDAD, LAS AGREGUE A UN PLAYLIST PARA PODER ESCUCHARLAS EN MI CELULAR PERO AL QUERER DARLE "DESCARGAR...
  • IoriYagamiSama
  • Casual Listener
  • 3164 Views
  • 6 replies
  • 7 likes
  • 3164 Views
  • 6 replies
  • 7 likes

gear s

I have the Gear S, did you will develop this app for it??

  • Casual Listener
  • I have the Gear S, did you will develop this app for it??
  • 245 Views
  • 0 replies
  • 1 likes
  • 245 Views
  • 0 replies
  • 1 likes

Spotify Connect - Multiroom

Hi, i have found some older topics, which describes the function to stream music via spotify connect to multiple speakers. These option is now available from spotify with the new speakers from phlips, teufel, etc. But i have following Problem, scenar...

  • Casual Listener
  • Hi,   i have found some older topics, which describes the function to stream music via spotify connect to multiple speakers.   These option is now available from spotify with the ne...
  • NickBL
  • Newbie
  • 105937 Views
  • 20 replies
  • 30 likes
  • 105937 Views
  • 20 replies
  • 30 likes

Will there be a Cache / Data in memory Limit?!

Hello together,I am new to Spotify. Just recently switched from Deezer ...I am using Spotify mainly via Android devices.First thing I recognized is, that you cannot limit spotify in collecting cache data or deleting it, without losing all your offlin...

  • Newbie
  • Hello together, I am new to Spotify. Just recently switched from Deezer ... I am using Spotify mainly via Android devices. First thing I recognized is, that you cannot limit spotify in collect...
  • Jauza
  • Music Fan
  • 1226 Views
  • 1 replies
  • 0 likes
  • Cache
    data
    external hard drive
    internal storage
    limit
    limitation
    memory
    sd card
  • 1226 Views
  • 1 replies
  • 0 likes

Storage problem at SD and now the switch option is missing

First of all I was having problems to download playlist at the SD storage doing all the recommend things like format and clean my SD and reinstalling the app but nothing worked The app just say that the whole playlist is ready and all the green butto...

  • Newbie
  • First of all I was having problems to download playlist at the SD storage doing all the recommend things like format and clean my SD and reinstalling the app but nothing worked  The app just sa...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

New phone lost playlists

I got a new phone and I can log in but I can't find playlists and it deleted my premium status

  • Newbie
  • I got a new phone and I can log in but I can't find playlists and it deleted my premium status
  • Joe
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Spotify opens by itself on my phone

I have Spotify on my phone and on my Samsung Gear S2. Spotify constantly opens up by itself on my phone. My gear is connected by Bluetooth with my phone. I don't know if its caused by my Gear S2, or Spotify on my phone. Spotify sometimes opens up whe...

  • Newbie
  • I have Spotify on my phone and on my Samsung Gear S2. Spotify constantly opens up by itself on my phone. My gear is connected by Bluetooth with my phone. I don't know if its caused by my Gear S2, or ...
  • Joe
  • Community Legend
  • 2693 Views
  • 1 replies
  • 0 likes
  • 2693 Views
  • 1 replies
  • 0 likes

Spotify doesn't play next song when streaming with Normal Quality

After the last update i did, suddenly spotify stopped playing the next song. I've been playing with my settings and it appears that the one setting that has consistently triggered this bug is when i have the Streaming Quality set to Normal. The behav...

  • Casual Listener
  • After the last update i did, suddenly spotify stopped playing the next song. I've been playing with my settings and it appears that the one setting that has consistently triggered this bug is when i ...
  • ml-spotify
  • Casual Listener
  • 8124 Views
  • 13 replies
  • 3 likes
  • 8124 Views
  • 13 replies
  • 3 likes

Randomly deleting tracks and downloading on mobile

Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and installed have to toggle offline back on for each one...

  • Newbie
  • Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and in...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Solved!! No matter what I do, my playlists WON'T DOWNLOAD!

Hi! I have this annoying problem with my Spotify. It wont let me download my playlists? I have reinstalled it several times, cancel the download again and again, tried the beta version, removed other playlists that might have effected it, removed son...

  • Regular
  • Hi! I have this annoying problem with my Spotify. It wont let me download my playlists? I have reinstalled it several times, cancel the download again and again, tried the beta version, removed ...
  • Nifaal1
  • Newbie
  • 156561 Views
  • 155 replies
  • 26 likes
  • 156561 Views
  • 155 replies
  • 26 likes

Spotify Connect does not work on Android with D-Link DCH-M225

Hello,I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices.I am connected to the same wifi network with all dev...

  • Newbie
  • Hello, I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices...
  • Tonilo
  • Newbie
  • 1769 Views
  • 2 replies
  • 0 likes
  • 1769 Views
  • 2 replies
  • 0 likes

Spotify plays and pauses infinintely on Bluetooth

I have a problem with Spotify when using Bluetooth. I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every second) while the normal Android music player is functioning fin...

  • Regular
  • I have a problem with Spotify when using Bluetooth.   I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every se...
  • Cwbrun
  • Newbie
  • 16940 Views
  • 14 replies
  • 3 likes
  • 16940 Views
  • 14 replies
  • 3 likes