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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392622 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8267 Views

0 replies

7 likes

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Solved!! Spotify Redmi pro MIUI

Hi Good day! By the way, I have no external memory, just internal. I just tried my own trouble shooting to find the music I just downloaded through spofity, like; 1.) Clear Data and Cache and check if the folder is still there at (Android/data/com.sp...

Casual Listener

Hi Good day!   By the way, I have no external memory, just internal.   I just tried my own trouble shooting to find the music I just downloaded through spofity, like;   1.) Clear...

pthreexo

Casual Listener

1931 Views

4 replies

0 likes

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A song is missing

Hello all, Spotify has not all songs How to upload missing tracks to Spotify.

Casual Listener

Hello all,  Spotify has not all songs  How to upload missing tracks to Spotify. 

Netrilis

Music Fan

3508 Views

4 replies

1 likes

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  • 4 replies
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Unable to login via Android app

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway. When I click to sign in, it momentarily signs in for about half a second then signs me out and says my username...

Newbie

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway.  When I click to sign in, it momentarily signs in for ...

Joe

Community Legend

567 Views

3 replies

0 likes

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Spotify not working when logging in on Galaxy J2 Prime

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with Wi-Fi.

Newbie

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with ...

696 Views

0 replies

0 likes

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Android App will pick up unknown phones once online

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also noticed when i go to log off it says signed in as Mar...

Newbie

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also no...

259 Views

0 replies

0 likes

  • 259 Views
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Other songs In the genre radio?

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

Newbie

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

284 Views

0 replies

0 likes

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Tracks not available on android

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could fix this ?thanks

Newbie

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could...

259 Views

0 replies

0 likes

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I cant login

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

Newbie

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

287 Views

0 replies

0 likes

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With a regular account can't I listen to complete albums on my mobile ?

Hi,This might have been asked before but can't really find it so...It seems the only way I can start the music on my mobile is to click shuffle. I hate shuffle ;-). I want to listen to the whole album as it is recorded. I do not have a premium accoun...

Newbie

Hi, This might have been asked before but can't really find it so... It seems the only way I can start the music on my mobile is to click shuffle. I hate shuffle ;-). I want to listen to the whole ...

297 Views

0 replies

0 likes

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A3 2017 Runing Slowly

Hello. I am Samsung Galaxy A3 2017 user. When I use spotify online mode running very slowly. I am using 4G Lite and SD card class 10 but when changing music and surf the weekly discovery and playlist, app frezess. I deleted the application. I loaded ...

Newbie

Hello. I am Samsung Galaxy A3 2017 user. When I use spotify online mode running very slowly. I am using 4G Lite and SD card class 10 but when changing music and surf the weekly discovery and pla...

458 Views

0 replies

0 likes

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Superuser Contribution cant log into Facebook with Spotify on android

When ever i try to log onto spotify with facebook it says "Unable to log in either Username or Password is correctAnd im 100% sure that my log in is correct because i can log onto my facebook with the same password and email as my spotify

Newbie

When ever i try to log onto spotify with facebook it says "Unable to log in either Username or Password is correct And im 100% sure that my log in is correct because i can log onto my facebook with ...

user-removed

Not applicable

389 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify takes too much space

How can i make my spotify take less space? My other apps take about 1gt but my spotify takes 5.08gt.

Newbie

How can i make my spotify take less space? My other apps take about 1gt but my spotify takes 5.08gt.

user-removed

Not applicable

336 Views

1 replies

0 likes

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Superuser Contribution Can't login

So today I tried to login to spotify and it was saying password and username do not match. But I have logged in many times form this account on this phone of mine(one plus 3) and I reset my password but it still says password and username do not matc...

Newbie

So today I tried to login to spotify and it was saying password and username do not match. But I have logged in many times form this account on this phone of mine(one plus 3) and I reset my password ...

user-removed

Not applicable

492 Views

1 replies

0 likes

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I can't install Spotify from the Google Play or either from an APK

Yesterday I updated my phone and now it doesn't let me install Spotify from the Google play or either from an APK, which actually was installed before updating my phone but then it disappeared and I can't install it again. Please help me, it appears ...

Newbie

Yesterday I updated my phone and now it doesn't let me install Spotify from the Google play or either from an APK, which actually was installed before updating my phone but&n...

637 Views

0 replies

0 likes

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Chromecast ultra doesn't play Spotify from my android phone

Hi, All was working fine. Only Spotify can't cast from my android. What's wrong Regards Poul Erik

Visitor

Hi,  All was working fine. Only Spotify can't cast from my android.  What's wrong   Regards   Poul Erik 

480 Views

0 replies

0 likes

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Library and radio are not in the page

Hi, why are not the radio and library in the bottom of page?

Newbie

Hi, why are not the radio and library in the bottom of page?

341 Views

0 replies

0 likes

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Spotify player notification randomly pops-up

The Spotify player control notification randomly pops-up on my Android phone. This happens when not playing any music on any device. This only seems to happen when Spotify on my PC is active. This is pretty annoying because my ambient display lights ...

Casual Listener

The Spotify player control notification randomly pops-up on my Android phone. This happens when not playing any music on any device. This only seems to happen when Spotify on my PC is active. This is...

1728 Views

0 replies

3 likes

Notification bar player
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Bluetooth Share has stopped working

Hello, It seems that since I updated Spotify around mid-February that everytime I play Spotify connected to bluetooth, within a couple of minutes I get a recurring 'Bluetooth Share has stopped working'. The bluetooth then turns off, reboots, connects...

Newbie

Hello,   It seems that since I updated Spotify around mid-February that everytime I play Spotify connected to bluetooth, within a couple of minutes I get a recurring 'Bluetooth Share has stopp...

765 Views

0 replies

0 likes

bluetooth
Bluetooth Share
Stopped
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Loud Volume Spikes on new phone

I just upgraded from a Motorola turbo 2 to a Google pixel 2 xl. I have used Spotify for years now on multiple phones, especially the turbo 2, with a wide range of headphones and speakers, with no issues. Now that I have the Pixel, every song I start ...

Newbie

I just upgraded from a Motorola turbo 2 to a Google pixel 2 xl. I have used Spotify for years now on multiple phones, especially the turbo 2, with a wide range of headphones and speakers, with no iss...

Bazza2112

Newbie

1137 Views

1 replies

0 likes

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Shuffle working incorrectly

I press "Shuffle Play" on a playlist, and it just starts playing through all of the songs, starting from #-Z. It used to work prior to this nightmarish update, but now everything seems to be falling apart. It also will sometimes shuffle, sometimes it...

Newbie

I press "Shuffle Play" on a playlist, and it just starts playing through all of the songs, starting from #-Z. It used to work prior to this nightmarish update, but now everything seems to be falling ...

393 Views

0 replies

0 likes

  • 393 Views
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  • 0 likes