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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395429 Views

546 replies

35 likes

Account
Free
  • 395429 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8419 Views

0 replies

7 likes

  • 8419 Views
  • 0 replies
  • 7 likes

Icon

icon disappeared from Android screen, what i do?

Newbie

icon disappeared from Android screen, what i do?

user-removed

Not applicable

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Music limit?

Why is there no option to set a save ( music ) sound limit like on the iphone so it dont give hearing problems

Newbie

Why is there no option to set a save ( music ) sound limit like on the iphone so it dont give hearing problems 

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

New Android update?

Hi!Can someone care to explain what happened to the app in the recent update or something. It has gone from okay app to looking like a cheap iOS ripoff on an android phone. Is this how its supposed to look from now on?

Regular

Hi! Can someone care to explain what happened to the app in the recent update or something. It has gone from okay app to looking like a cheap iOS ripoff on an android phone. Is this how its suppos...

DanBone

Newbie

2935 Views

9 replies

1 likes

  • 2935 Views
  • 9 replies
  • 1 likes

Problem with Premium service

Un mese fa ho sottoscritto l'abbonamento a Spotify Premium, pochi giorni fa e avvenuto il pagamento del servizioPoco dopo mi e arrivata un E-mail con scritto che c'era un problema. Ho disinstallato e reinstallato l'app, effettuato l'accesso ma non fu...

Newbie

Un mese fa ho sottoscritto l'abbonamento a Spotify Premium, pochi giorni fa e avvenuto il pagamento del servizio Poco dopo mi e arrivata un E-mail con scritto che c'era un problema. Ho disinstallato...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

I cannot log in although my username and password are correct

Everytime I try to log in it kicks me out and brings me back to the log in sceen instantly. My password and username are correct... I have tried multiple times I also tried undownloading and redownloading the app put to no avail. I have tried resetti...

Casual Listener

Everytime I try to log in it kicks me out and brings me back to the log in sceen instantly. My password and username are correct... I have tried multiple times I also tried undownloading and redownlo...

Jessiqwa

Casual Listener

639 Views

2 replies

1 likes

  • 639 Views
  • 2 replies
  • 1 likes

Problema offline

Buenas,Hace poco migre desde iOS a Android, y dentro de mis Apps imprescindibles esta Spotify, de la cual tengo premium y uso -generalmente- offline. Todo bien, pues lo hacia en iOS, pero ultimamente me ha ocurrido que cuando quiero oir musica, la se...

Newbie

Buenas, Hace poco migre desde iOS a Android, y dentro de mis Apps imprescindibles esta Spotify, de la cual tengo premium y uso -generalmente- offline.   Todo bien, pues lo hacia en iOS, pero ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

30 min of ad-free music isn't working

This issue, although claimed to have been solved, still exists. Very often, I listen to the ad which says will give you 30 mins of ad-free music afterwards and then before 20 mins has passed I get another ad. Sometimes I will get an ad after just one...

Casual Listener

This issue, although claimed to have been solved, still exists. Very often, I listen to the ad which says will give you 30 mins of ad-free music afterwards and then before 20 mins has passed I get an...

657 Views

0 replies

0 likes

  • 657 Views
  • 0 replies
  • 0 likes

can't login

I can't login, I was changed my password but it's not work

Newbie

I can't login, I was changed my password but it's not work

alidemirtas

Newbie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

lock screen widget

is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?

Casual Listener

is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?

scottratloaf

Casual Listener

12393 Views

3 replies

1 likes

  • 12393 Views
  • 3 replies
  • 1 likes

Off-line tracks keep on dissapearing

My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn't help. This problem exists for many years now, so ...

Visitor

My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn'...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

LOST OFFLINE SONGS

I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and downloaded always remain. After opening the app ag...

Casual Listener

I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and...

user-removed

Not applicable

7008 Views

17 replies

3 likes

Lost Offline Songs
  • 7008 Views
  • 17 replies
  • 3 likes

Solved!! Cannot login on android

hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected offline devices but this did not help either.what should I d...

Newbie

hi,   I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected ...

chr1sty

Newbie

1685 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Download

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says the same thing. What's going on?

Newbie

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says ...

Bachstrom

Newbie

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Troubles with logging in via the App

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

Newbie

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

phan_times

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Next song starts 10-20 secs in, not from beginning

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless playing is off. I've tried messing with all the settings and nothing seems to change and its really annoying becau...

Newbie

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless  playing is off. I've tried messing with all the settings ...

jechin1

Casual Listener

5155 Views

1 replies

11 likes

  • 5155 Views
  • 1 replies
  • 11 likes

Premium y no funciona sin wifi. Doesn't work with out wifi

Im premium, but only works with wifi, if I intend to use my internet plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero cuando salgo de casa sin wifi, solo reproduce mis cancione...

Newbie

Im premium, but only works with wifi, if I intend to use my internet  plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero c...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Google Assistance isn't linking my Spotify account...

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix.I've done the permisson thing on the spotify app but no luck. I get to the point to where I confirm my spotify details but then it just says ERROR. any help? i have fa...

Casual Listener

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix. I've done the permisson thing on the spotify app but no luck.  I get to the point to where I confirm my spot...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Solved!! Spotify ICS App, Beta app out now, download instructions here

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems. If you want to have it now on your phone, do the following:- Go into your phone's settings, and click on 'Security' > scroll down and switch on ...

Roadie

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems.   If you want to have it now on your phone, do the following: - Go into your phone's ...

soundthealarm

Newbie

33322 Views

98 replies

4 likes

  • 33322 Views
  • 98 replies
  • 4 likes

Track Skipping While Casting

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop. I've tried uninstalling and reinstalling, I've rebooted the casting devices, and I've cleared the cache, none...

Newbie

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop.     I've tried uninstalling and reinstall...

618 Views

0 replies

2 likes

  • 618 Views
  • 0 replies
  • 2 likes