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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30853 Views
  • 60 replies
  • 25 likes
  • 30853 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871775 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871775 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25022 Views
  • 3 replies
  • 0 likes
  • 25022 Views
  • 3 replies
  • 0 likes

Neverending song

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

  • Newbie
  • Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.
  • SimplyNetwork
  • Regular
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Unable to use Bluetooth controls

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

  • Newbie
  • I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.
  • t3brown
  • Newbie
  • 353 Views
  • 2 replies
  • 1 likes
  • 353 Views
  • 2 replies
  • 1 likes

Solved!! Ad Glitch

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or picture. Once it gets to the 'end' of the ad, it just st...

  • Casual Listener
  • An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or pictu...
  • Ash419
  • Casual Listener
  • 11600 Views
  • 5 replies
  • 0 likes
  • 11600 Views
  • 5 replies
  • 0 likes

Store playlist on my sd card

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android). I don't want my playlist store on my internal storage, please he...

  • Regular
  • Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android).   I do...
  • Angelous0204
  • Regular
  • 1028 Views
  • 7 replies
  • 0 likes
  • 1028 Views
  • 7 replies
  • 0 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

  • Newbie
  • I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...
  • 314 Views
  • 0 replies
  • 0 likes
  • sd card
    storage
  • 314 Views
  • 0 replies
  • 0 likes

Storage issues

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I can do it? Hope that anybody can help me because I...

  • Newbie
  • Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Carpeta de Descarga

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se puede elegir donde descargar?

  • Newbie
  • Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se pued...
  • user-removed
  • Not applicable
  • 1162 Views
  • 1 replies
  • 0 likes
  • 1162 Views
  • 1 replies
  • 0 likes

Google Assistant keeps asking me to sign in with the same account, even though I have. What gives?

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I sign into Spotify with my email that I use on Google,...

  • Newbie
  • I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I si...
  • 1039 Views
  • 0 replies
  • 0 likes
  • 1039 Views
  • 0 replies
  • 0 likes

My premium account doesnt work, but they keep removing the money of my bank monthly.

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

  • Newbie
  • My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.
  • Joe
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Google Assistant integration with Spotify

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open Spotify but it never plays the song. Hope someone c...

  • Newbie
  • I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open ...
  • Joe
  • Community Legend
  • 441 Views
  • 1 replies
  • 1 likes
  • 441 Views
  • 1 replies
  • 1 likes

Won't skip tracks on Android Auto

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

  • Newbie
  • Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.
  • 857 Views
  • 0 replies
  • 0 likes
  • 857 Views
  • 0 replies
  • 0 likes

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

  • Visitor
  • Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space   Android UI still reporting that internal memory space being taken up ...
  • 1450 Views
  • 0 replies
  • 3 likes
  • 1450 Views
  • 0 replies
  • 3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

  • Newbie
  • Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...
  • NgWengHim99
  • Newbie
  • 632 Views
  • 1 replies
  • 1 likes
  • 632 Views
  • 1 replies
  • 1 likes

Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

  • Visitor
  • Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...
  • 748 Views
  • 0 replies
  • 0 likes
  • 748 Views
  • 0 replies
  • 0 likes

Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

  • Newbie
  • Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...
  • elfranchu
  • Casual Listener
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

  • Casual Listener
  • For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...
  • elfranchu
  • Casual Listener
  • 756 Views
  • 2 replies
  • 0 likes
  • 756 Views
  • 2 replies
  • 0 likes

Downloaded songs have been deleted continually by spotify

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time, I'm downloading them in my sd card, in past the pr...

  • Casual Listener
  • I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time,...
  • muratunver99
  • Casual Listener
  • 448 Views
  • 2 replies
  • 2 likes
  • 448 Views
  • 2 replies
  • 2 likes

Spotify on Android Auto hangs on listing albums

Hallo,since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed up. Album list in the normal Spotify app works as usu...

  • Casual Listener
  • Hallo, since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed ...
  • Frank79
  • Casual Listener
  • 1464 Views
  • 7 replies
  • 11 likes
  • 1464 Views
  • 7 replies
  • 11 likes

Downloading isn't working

For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know how I can check this. I've tried deleting songs and still ...

  • Casual Listener
  • For  some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know h...
  • TheBrickSlayer
  • Roadie
  • 641 Views
  • 1 replies
  • 1 likes
  • 641 Views
  • 1 replies
  • 1 likes

UNable to choose specific songs

Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of songs in mute mode. It will only allow me to play songs on SH...

Screenshot_2014-12-12-22-03-06.jpg
  • Casual Listener
  • Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2   Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of...
  • yaboirowan
  • Newbie
  • 25218 Views
  • 12 replies
  • 0 likes
  • Android
    asia
    asus
    asus zenfone
    choosing songs
    zenfone 5
  • 25218 Views
  • 12 replies
  • 0 likes