Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6886 Views

0 replies

7 likes

  • 6886 Views
  • 0 replies
  • 7 likes

Album art not showing up on my Android phone

Spoiler (Highlight to read)The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.The album art on Spotify is not showing up on m...

Newbie

The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.

galtma

Newbie

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Spotify on Android 8.1 not recognizing inline remote controls (next track and previous track)

Hey all, So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track functions. However, Google Play Music recognizes these commands flaw...

Newbie

Hey all,   So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track function...

AeroZ

Composer

1376 Views

2 replies

2 likes

  • 1376 Views
  • 2 replies
  • 2 likes

Local files grey/unplayable

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain Song Titles In Disccover Weekly Playlist Accidentally Are In Japanese

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the second time this month, my Discover Weekly playlist has ...

Roadie

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the s...

Peter

Spotify Legend

620 Views

2 replies

1 likes

  • 620 Views
  • 2 replies
  • 1 likes

Spotify in car

Is there any way I can connect my OnePlus5t to my car? I have tried a normal usb cable and my car would not recognise my phone. I was looking into aux cables and bluetooth adapters but neither seem to let me use my steering wheel controls to change s...

Newbie

Is there any way I can connect my OnePlus5t to my car? I have tried a normal usb cable and my car would not recognise my phone. I was looking into aux cables and bluetooth adapters but neither seem t...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

I have an Android phone and my Spotify music keeps stopping. It's very annoying. Why does it do this

My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.

Newbie

My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.

Joe

Community Legend

1831 Views

5 replies

0 likes

  • 1831 Views
  • 5 replies
  • 0 likes

Bluetooth

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stalk in the car. Any help? Thanks

Newbie

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stal...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

BUG : impossible to enter any playlist in landscape mode

Spotify 8.4.37.587 armv7,Free account,130+ playlists at the beginning of the test,Samsung Galaxy Tab2 10" - Android 6.0.1[reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2,same account,Spotify 8.4.37.587 x86] Hello. Since few days Spotify won't l...

Casual Listener

Spotify 8.4.37.587 armv7, Free account, 130+ playlists at the beginning of the test, Samsung Galaxy Tab2 10" - Android 6.0.1 [reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2, same account,...

ParrainNN

Casual Listener

486 Views

2 replies

1 likes

  • 486 Views
  • 2 replies
  • 1 likes

Shared songs won't open

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open it through the link.

Newbie

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Download without saving album?

Is there a way to download or for downloaded songs to remain after un-liking/un-saving album?I enjoy searching for what to listen through artists as well on desktop as on android, and having to save albums to download them really annoys me as saving ...

Regular

 Is there a way to download or for downloaded songs to remain after un-liking/un-saving album? I enjoy searching for what to listen through artists as well on desktop as on android, and havin...

Joe

Community Legend

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

New phone

I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything

Newbie

I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything 

Joe

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

i cant log in !

hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country go to the site and tell us where you are " so i go to the website but it doenst appears where i can say wich country i am

Newbie

hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country  go to the site and tell us where you are "  so i go to the website but it doe...

Joe

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Spotify wouldn't play on my car stereo

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not needed and can pair again if I do) and when I conn...

Newbie

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Very high consumption of cell data since January

Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I have not changed the way and habits I use Spotify, and I know my ...

Newbie

Hi!   This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Spotify's stocking when screen is offline

Hello together,I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in downloaded playlists) as soon as my screen ja on sta...

Newbie

Hello together, I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in...

Joe

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Sync with Samsung j7

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro

Newbie

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro  

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Lyrics/beat changed in song

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If you play Spotify's version alongside the Youtube vers...

Casual Listener

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If yo...

otk3

Newbie

2061 Views

2 replies

0 likes

  • 2061 Views
  • 2 replies
  • 0 likes

Can't use spotify without wifi but want to use my own mobile data only... Help

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have my own data and can't figure out how to use it with ...

Casual Listener

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have m...

Mel72

Casual Listener

1223 Views

3 replies

0 likes

  • 1223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline -

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do I login if it keeps telling me I'm offline

Newbie

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do  I login if it ...

Melody

Spotify

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes