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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42215 Views
  • 65 replies
  • 25 likes
  • 42215 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877887 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877887 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26332 Views
  • 4 replies
  • 0 likes
  • 26332 Views
  • 4 replies
  • 0 likes

Solved!! Continuous play from Android Phone

I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I just don't see an option to play the entire playli...

  • Casual Listener
  • I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I...
  • Jundymarsada
  • Newbie
  • 10537 Views
  • 3 replies
  • 0 likes
  • 10537 Views
  • 3 replies
  • 0 likes

Notificacion nuevos lanzamientos

Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan.Alguien sabe como solucionarlo?

  • Newbie
  • Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan. Alguien sabe como solucionarlo?
  • rolandenriqueb
  • Newbie
  • 933 Views
  • 2 replies
  • 2 likes
  • 933 Views
  • 2 replies
  • 2 likes

Superuser Contribution Garbage app.

you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that you guys liked, or suggested, dont you think I woul...

  • Newbie
  • you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that ...
  • Aimee_T
  • Roadie
  • 940 Views
  • 1 replies
  • 3 likes
  • 940 Views
  • 1 replies
  • 3 likes

Superuser Contribution Question

If I have songs saved to CD Card and add a new song(s) will they go on the device or on the SD Card wit the others?

  • Newbie
  • If I have songs saved to CD Card and add a new song(s) will they go on the device or on the SD Card wit the others?  
  • Aimee_T
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have Spotify Premium but google pixel 2 says otherwise..

I am a Spotify premium subscriber and i want to just ask google to play a song on my google pixel 2 but it says i need to be a spotify premium subscriber when i am. Could the problem be that i am using a yahoo email account for spotify instead of gma...

  • Newbie
  • I am a Spotify premium subscriber and i want to just ask google to play a song on my google pixel 2 but it says i need to be a spotify premium subscriber when i am. Could the problem be that i am usi...
  • Aimee_T
  • Roadie
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Trouble with playlist

I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs which I dont have in these playlist between 5... It's m...

  • Casual Listener
  • I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs whic...
  • songassistant
  • Composer
  • 449 Views
  • 3 replies
  • 0 likes
  • 449 Views
  • 3 replies
  • 0 likes

hoosudaddy

Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hangs. After a little while, it asks if I want to wait ...

  • Newbie
  • Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hang...
  • songassistant
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

How to turn off the "Daily Mix" Videos?

I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're getting very annoying.

  • Visitor
  • I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're get...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

split library between mobile and desktop

my android phone memory is full , is there a way i can split the music between my phone and my desktop ?

  • Newbie
  • my android phone memory is full , is there a way i can split the music between  my phone and my desktop ?  
  • jsannn
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Major Advertisement Bug

Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to the next 30 minutes of music. I get the initial "T...

  • Newbie
  • Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to...
  • kaktus7424
  • Newbie
  • 413 Views
  • 1 replies
  • 1 likes
  • 413 Views
  • 1 replies
  • 1 likes

Solved!! Andoid auto + applink = Decreased sound (bass)

Hello there from FranceI just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 liteWhen I use unique spotify by bluetootyh, I have no problem.But when I use the appink (android auto + usb cable) in order to have all the i...

  • Regular
  • Hello there from France I just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 lite When I use unique spotify by bluetootyh, I have no problem. But when I use the app...
  • Tnerual
  • Regular
  • 15491 Views
  • 5 replies
  • 0 likes
  • 15491 Views
  • 5 replies
  • 0 likes

Solved!! Remote play on android device: Prevent device from becoming unavailable when screen turns off

I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second phone turns the screen off it continues playing, but ...

  • Music Fan
  • I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second ph...
  • fluke_x
  • Casual Listener
  • 4452 Views
  • 3 replies
  • 1 likes
  • 4452 Views
  • 3 replies
  • 1 likes

BUG : impossible to enter any playlist in landscape mode

Spotify 8.4.37.587 armv7,Free account,130+ playlists at the beginning of the test,Samsung Galaxy Tab2 10" - Android 6.0.1[reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2,same account,Spotify 8.4.37.587 x86] Hello. Since few days Spotify won't l...

  • Casual Listener
  • Spotify 8.4.37.587 armv7, Free account, 130+ playlists at the beginning of the test, Samsung Galaxy Tab2 10" - Android 6.0.1 [reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2, same account,...
  • ParrainNN
  • Casual Listener
  • 371 Views
  • 2 replies
  • 1 likes
  • 371 Views
  • 2 replies
  • 1 likes

Buzzing/weird noise while songs play?

I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it happens through my phones speakers as well. This do...

  • Newbie
  • I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it ...
  • tshaffer250
  • Casual Listener
  • 6021 Views
  • 7 replies
  • 3 likes
  • 6021 Views
  • 7 replies
  • 3 likes

Music stops in 4 seconds

Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make

  • Newbie
  • Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make 
  • caszriel
  • Composer
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

The songs stop for no reason

I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recently. I would like to know what is going on, music i...

  • Regular
  • I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recen...
  • adriansbgs
  • Newbie
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Interference/Loud Noises on Spotify for Note 5

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without any head phones or aux cord and it's still doing it. ...

  • Newbie
  • For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without an...
  • yackfogel
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Musica nao esta tocando

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

  • Newbie
  • Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?
  • 812 Views
  • 0 replies
  • 3 likes
  • 812 Views
  • 0 replies
  • 3 likes

Superuser Contribution Facebook can't reach spotify app

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

  • Newbie
  • I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?
  • Aimee_T
  • Roadie
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Album title not showing when creating playlist

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...

  • Newbie
  • In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...
  • playlizts
  • Regular
  • 480 Views
  • 1 replies
  • 2 likes
  • 480 Views
  • 1 replies
  • 2 likes