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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118019 Views

27 replies

4 likes

  • 118019 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237531 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237531 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598295 Views

79 replies

3 likes

  • 598295 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490868 Views

581 replies

42 likes

Account
Free
  • 490868 Views
  • 581 replies
  • 42 likes

Stutter first second of the song (on and off line) With video

I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotify version 6.9.0.1212 armV7. I installed spotify, an...

Music Fan

I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotif...

cyberpunk47

Newbie

4281 Views

5 replies

1 likes

  • 4281 Views
  • 5 replies
  • 1 likes

Spotify Premium offline - crashes when try adding songs to queue

Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart. However this doesn't happen when I go online. Anyone knows how I c...

Newbie

Hello,  Since a few weeks I've got the following problem:   Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart....

amlana

Newbie

1034 Views

2 replies

3 likes

  • 1034 Views
  • 2 replies
  • 3 likes

Can I please go back to the old UI?

I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into my 4 year old original account on my app, I expected...

Casual Listener

I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into m...

2514 Views

0 replies

21 likes

  • 2514 Views
  • 0 replies
  • 21 likes

Spotify don't start anymore for 1 week on android 4.0.3 release 5a on sony tablet s

Config : android 4.0.3 release 5a on sony tablet sSpotify works with no problem since a while. For 1 week, Spotify don't start anymore.I tried to follow advices on this topic without success :- reinstall- purge data- reinstall from scratch tablet- ch...

Newbie

Config : android 4.0.3 release 5a on sony tablet s Spotify works with no problem since a while. For 1 week, Spotify don't start anymore. I tried to follow advices on this topic without success : -...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

background noise on Pioneer 300r

lastest version on Pioneer 300r android ver.5.1.1 has background nosie. Clear to hear while changing new song.Only problem on spotify, joox ,etc no.please help.

Newbie

lastest version on Pioneer 300r android ver.5.1.1 has background nosie.  Clear to hear while changing new song. Only problem on spotify, joox ,etc no. please help.

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

How to select 2 or playlist for playing?

Hi,Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge. Thanks.

Casual Listener

Hi, Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge.   Thanks.

sebasdiazt

Casual Listener

943 Views

1 replies

0 likes

merge
merge 2 tracks as one
Play
  • 943 Views
  • 1 replies
  • 0 likes

email address & password

I have a spotify premium account but i don't remember the email address i used. I know the username and the password i used is not right, even though I think that is it. what do i do? I would like to at least cancel the premium account so that i don;...

Casual Listener

I have a spotify premium account but i don't remember the email address i used. I know the username and the password i used is not right, even though I think that is it. what do i do? I would like to...

rohanpal

Music Fan

1483 Views

2 replies

0 likes

  • 1483 Views
  • 2 replies
  • 0 likes

Can't reach (Teufel Raumfeld) speakers in same network (Fritz!Box) with Spotify Connect

First of all, sorry for my bad english Now to my problem.After resetting my local network (Fritz!Box Router) I got the problem, that the current spotify android app didn't show any of the connected (Teufel Raumfeld) speakers, which i could reach form...

Music Fan

First of all, sorry for my bad english   Now to my problem. After resetting my local network (Fritz!Box Router) I got the problem, that the current spotify android app didn't show any of the ...

geronimoge

Music Fan

3537 Views

4 replies

1 likes

  • 3537 Views
  • 4 replies
  • 1 likes

Shuffle on Playlists isn't Shuffling

I have a playlist with a lot of songs, and I know I can't play them all if I hit shuffle. That's not the issue. Now that that's said, the issue started with the new update that overhauled the mobile UI and such. Now whenever I hit shuffle on my playl...

Newbie

I have a playlist with a lot of songs, and I know I can't play them all if I hit shuffle. That's not the issue. Now that that's said, the issue started with the new update that overhauled the mobile ...

693 Views

0 replies

3 likes

  • 693 Views
  • 0 replies
  • 3 likes

Downloaded songs keeps on being deleted

Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal storage?

Newbie

Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal st...

user-removed

Not applicable

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Playlist Shuffle not playing next on Shuffle song

I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random from somewhere I don't know. I can't listen to the ...

Music Fan

I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random ...

rohanpal

Music Fan

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Skipping songs

Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear white? Well they appear a dark gray. Why is this???

Visitor

Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear whit...

phan_times

Community Legend

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

If i save a song the album and artist are not being savdd

I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums

Casual Listener

I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums 

phan_times

Community Legend

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Atividades no facebook

Como faco para mostraraos meus amigos do Facebooko que eu estou escutandono momento?

Casual Listener

Como faco para mostrar aos meus amigos do Facebook o que eu estou escutando no momento?

Bittencourt

Spotify Star

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

Solved!! Ford Sync3 isn´t working any more

Hi,since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more!The Spotify app doesn´t appear any more, in my Ford Focus 2017.A friend of mine also has this problem with his Ford Foruc...

Newbie

Hi, since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more! The Spotify app doesn´t appear any more, in my Ford Focus 2017. A...

voorti

Newbie

2906 Views

2 replies

0 likes

  • 2906 Views
  • 2 replies
  • 0 likes

Downloaded songs won't play

Some of my downloaded songs will not play in offline mode and I do not have unlimited data.I have downloaded around 1500 songs, they are all saved and have the green tick next to them to show they are downloaded. Most of the songs play fine in offlin...

Casual Listener

Some of my downloaded songs will not play in offline mode and I do not have unlimited data. I have downloaded around 1500 songs, they are all saved and have the green tick next to them to show they ...

bperrins

Casual Listener

20111 Views

3 replies

0 likes

  • 20111 Views
  • 3 replies
  • 0 likes

i cant log in with my android phone

when i want to login to my account spotify send me to the login page again and again.

Casual Listener

when i want to login to my account spotify send me to the login page again and again.

Joe

Community Legend

858 Views

4 replies

0 likes

  • 858 Views
  • 4 replies
  • 0 likes

Download Page

I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded songs in an orginized librery (orginized like the one we have n...

Newbie

I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded so...

phan_times

Community Legend

673 Views

1 replies

0 likes

downloads
  • 673 Views
  • 1 replies
  • 0 likes

Spotify on Android

I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialpop? I don't have anything in these categories in my...

Casual Listener

I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialp...

phan_times

Community Legend

988 Views

3 replies

0 likes

  • 988 Views
  • 3 replies
  • 0 likes

Chromecast stuck connecting

Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase.Sometimes it will play music but still says it is connecting, other times it won't connect and does not play music.Every time this happens I am...

Regular

Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase. Sometimes it will play music but still says it is connecting, other times it won't conne...

PTRFRLL

Casual Listener

28664 Views

30 replies

20 likes

  • 28664 Views
  • 30 replies
  • 20 likes