Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60352 Views
68 replies
26 likes

60352 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28357 Views
5 replies
0 likes

28357 Views
5 replies
0 likes

Clean versions

I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some songs but I'd much rather listen to the clean vers...

Rina2001
Newbie
I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some...
2018-02-23 2:16:23 AM
2018-02-25 3:14:11 AM
phan_times
Community Legend
6536 Views
1 replies
3 likes

6536 Views
1 replies
3 likes

Shuffle button doesn't work properly

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected saved songs, the ones that start with A, B and C. It t...

kovaliski
Newbie
I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected sav...
2018-02-25 1:31:39 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

Spotify randomly pausing while I'm drumming to a song

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've removed any battery optimizations on my device toward ...

Will10olsen
Newbie
Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've rem...
2018-02-25 1:01:36 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Android other is using account

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Bamse66
Newbie
Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?
2018-02-24 6:08:29 PM
2018-02-24 11:49:50 PM
Joe
Community Legend
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Solved!! Spotify on Android Auto Will Not Load Properly.

Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading.The only way I can get it to work is if I delete my cache/sa...

MarcSalgado
Newbie
Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading. The o...
2017-04-18 1:45:30 PM
2018-02-24 9:55:29 PM
Poo4u
Casual Listener
204599 Views
98 replies
27 likes

204599 Views
98 replies
27 likes

Android TV app poor sound quality

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could you please help?

Moba771
Newbie
Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could y...
2018-02-04 12:35:05 PM
2018-02-24 7:49:58 PM
tiffany98101
Newbie
3279 Views
2 replies
1 likes
Android TV
Nvidia shield

3279 Views
2 replies
1 likes

When I click on Playlists the list shows up for 1 sec, then takes me to discover weekly. Android 7

I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. I uninstalled spotify and then insalled again, same problem. Have premium. Any...

spotydude
Newbie
I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. ...
2018-02-24 4:49:08 PM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

App does not become an offline device and deletes all music after a week.

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just doesn't see them anymore.

NotAGiant
Newbie
Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just does...
2018-02-24 4:32:57 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

PS4 wont connect

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was playing on the phone while still connected and now t...

Skitchdog
Casual Listener
Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was p...
2015-10-17 2:07:03 AM
2018-02-24 3:34:46 PM
ILOVESKYRIM
Newbie
625 Views
1 replies
0 likes

625 Views
1 replies
0 likes

Moto E4 Plus Almacenamiento en SD

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las carpetas, borrando el cache, desinstalando y reins...

bellinson
Newbie
Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las...
2018-01-07 5:26:33 PM
2018-02-24 7:17:57 AM
Pollisco
Newbie
1003 Views
2 replies
0 likes

1003 Views
2 replies
0 likes

Songs in library disappeared, different ones appeared

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

Copper1212
Newbie
When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.
2018-02-23 11:21:59 PM
2018-02-24 5:34:40 AM
phan_times
Community Legend
486 Views
1 replies
0 likes

486 Views
1 replies
0 likes

Spotify pausing constantly

Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsung galaxy 7 with android 7.0. Thanks!

Reneenicole87
Casual Listener
Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsun...
2018-02-15 10:03:33 PM
2018-02-24 4:08:14 AM
LDPhan
Newbie
486 Views
3 replies
0 likes

486 Views
3 replies
0 likes

Porque mis descargas se almacenan en la tarjeta sd y en la memoria interna

Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify

luis2001yolo
Newbie
Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify
2018-02-24 3:06:28 AM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Missing Playlist

I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone. HELP!

Dionesee2
Newbie
I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone. HELP!
2018-02-23 1:57:31 PM
2018-02-23 10:19:04 PM
phan_times
Community Legend
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Remote volumen control?

Hi my Tablet is connected to the amp and I use my phone to remote control the Spotify playing music on the tablet. But there is a big problem I can't change the volume remotely of the tablet through my phone. Its grate the future of spotify of remote...

Swiftgti
Casual Listener
Hi my Tablet is connected to the amp and I use my phone to remote control the Spotify playing music on the tablet. But there is a big problem I can't change the volume remotely of the tablet through ...
2014-04-12 8:39:37 PM
2018-02-23 6:43:38 PM
user-removed
Not applicable
824 Views
5 replies
2 likes

824 Views
5 replies
2 likes

Can't connect to Chromcast (once again)

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem? Does annyone know? Reset on chome cast does nothing.

user-removed
Visitor
hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem?&nbsp...
2018-02-23 6:38:14 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Superuser Contribution Spotify not open

The application Will not openDelete Android reinstalledProblem continuesWhats wrong?

Mipa2
Newbie
The application Will not open Delete Android reinstalled Problem continues Whats wrong?
2018-02-21 6:36:43 PM
2018-02-23 6:21:41 PM
ZullyB
Roadie
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Superuser Contribution Se eliminan canciones, se vuelven no disponibles

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con mas frecuencia

Alvaromc1
Newbie
Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con ...
2018-02-21 10:31:57 PM
2018-02-23 6:18:28 PM
ZullyB
Roadie
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Downloaded music soft deleted after changing SIM card

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here. SummaryIf the phone doesn't have connection or is in airplane mode and you c...

aliripe
Newbie
Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here. Summary If...
2017-03-13 12:12:09 PM
2018-02-23 4:55:02 PM
user-removed
Not applicable
2785 Views
2 replies
6 likes

2785 Views
2 replies
6 likes

My app crashes sometimes while listening some songs and also while downloading them.

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know why but the app sometimes while listening to songs i...

NkJeremy
Casual Listener
Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know w...
2018-02-22 4:03:01 PM
2018-02-23 2:27:27 PM
Nico
Community Legend
1366 Views
7 replies
0 likes

1366 Views
7 replies
0 likes

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