Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
When I try to save my offline playlists on my SD card i cant choose to save on an external SD card although it says so on the spotify help page
Hey @Lolo0815, welcome to our Spotify Community!
To start, can you let us know what device, operating system, and version of Spotify you're using?
Also, does the SD card have at least 1GB of free space? Last but not least, can you head to Settings > Apps > Spotify > Permissions >, and give Spotify "Storage" permission?
Let us know how it goes.
I have the latest version of Spotify. My SD Card has 30 Gb of free space and I have a Huawei P9 with Android 7
I gave Spotify the permission for my Storage and restarted the phone and it still doesnt work
1. Uninstall Spotify.
2. Install Spotify.
3. Go to your phone's app settings & grant Spotify storage permissions.
4. In your phone settings, unmount and remount your external storage/card.
5. Launch Spotify and in settings check that the storage option is now listed. Set where you want it to save your music data ie SD Card.
Extra steps.
1. Uninstall Spotify.
2. Install Spotify.
3. Go to Spotify settings, and select option to delete all data. This only applies locally to the phone.
4. Go to your phone's app settings and force stop Spotify, clear its cache also.
5. Go to your phone's app settings & grant Spotify storage permissions.
6. In your phone settings, unmount and remount your external storage/card.
7. Launch Spotify and in settings check that the storage option is now listed. Set where you want it to save your music data ie SD Card.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…