Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Expec

Visitor

408540 Views

553 replies

37 likes

Account
Free
  • 408540 Views
  • 553 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8888 Views

0 replies

7 likes

  • 8888 Views
  • 0 replies
  • 7 likes

Forced Log Out, with No Return

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled by this, I re-entered my credientals, only to be t...

Newbie

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled...

user-removed

Not applicable

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Can't log on

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on just fine with my computer. Anyone knows what's happ...

Newbie

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on j...

user-removed

Not applicable

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

How can I really erase the songs from the phone?

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist. Is there a way to manually, effectively and physi...

Regular

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

Visitor

Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...

nat11public

Casual Listener

5975 Views

7 replies

2 likes

  • 5975 Views
  • 7 replies
  • 2 likes

Spotify fails to resume playing

Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...

Casual Listener

Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...

nat11public

Casual Listener

5692 Views

4 replies

1 likes

  • 5692 Views
  • 4 replies
  • 1 likes

Spotify Controller goes useless Galaxy S8

Hi all, hope someone can help. With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shuts off for a while with music playing, if I turn the screen back on...

Newbie

Hi all, hope someone can help.    With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shut...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Solved!! How can I add whole album to existing playlist? (lost since updating to v0.5.0.1247)

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist. I have noticed this problem since Spotify updated on my mobile to v0.5.0.1247 (I don't know what version I had prior to this). The overal...

Casual Listener

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist.   I have noticed this problem since Spotify updated on my mobile to v0.5.0....

EverStoned77

Casual Listener

102244 Views

49 replies

15 likes

  • 102244 Views
  • 49 replies
  • 15 likes

Playlist is missing

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was missing. I cant find it and I've tried the lookinh at t...

Casual Listener

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was miss...

Lestiee

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

My Spotify is downloading my songs every time I enter

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note all my songs are saved on the card and are downloadi...

Newbie

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note...

Athosapolo

Newbie

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Spotify is Extremely Slow and Unresponsive on S8 Plus

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even after closing it out completely and reopening. Res...

Casual Listener

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even...

ScubaSteve007

Casual Listener

9087 Views

3 replies

9 likes

  • 9087 Views
  • 3 replies
  • 9 likes

I cannot log in.

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my phone and it still is doing the same thing. It's not ...

Newbie

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my ph...

m9kvvquw1fpr5df

Casual Listener

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Just shows "We're currently experiencing problems. Please try again later."

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "We are currently experiencing problems. Please try ...

Newbie

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "...

aviha2004

Casual Listener

3218 Views

5 replies

1 likes

  • 3218 Views
  • 5 replies
  • 1 likes

Superuser Contribution Cannot login into spotify android with any account

So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in through facebook before thisI have tried 1. loggin...

Casual Listener

So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in...

pulkitjuneja

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

Cannot login to my application!

Recently my spotify updated automatically and now I cannot login.I can login into the website and the web app but not to the app even though i have changed my password many times.

Casual Listener

Recently my spotify updated automatically and now I cannot login. I can login into the website and the web app but not to the app even though i have changed my password many times.

ion_marandici

Casual Listener

780 Views

4 replies

1 likes

  • 780 Views
  • 4 replies
  • 1 likes

Change the download quality

Recently, I have often changed the quality of downloading from extreme quality to normal

Roadie

Recently, I have often changed the quality of downloading from extreme quality to normal

ThomasPegler

Regular

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes

Unknown devices in "show available devices" and playlists disappear & strange ones appear.

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. Afte...

Regular

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum.   There is something wrong with Spotify after c...

ayfzoe

Roadie

17924 Views

37 replies

4 likes

  • 17924 Views
  • 37 replies
  • 4 likes

I have a problem with music

When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??

Newbie

When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Solved!! Name of playlists

Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name].This has disappeared as of recently. Am I the only one experiencing this or is something general.If it is something gene...

Casual Listener

Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name]. This has disappeared as of recently. Am I the only one experiencing...

Myskosvamp

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Logging out automatically after 2 seconds of logging in

As soon as I try to log in via my android app I keep getting logged out after 2 seconds.In those 2 seconds my screen says that I'm offline.I am Online and username and password are both correct. I've tried re-installing the app.Please help

Newbie

As soon as I try to log in via my android app I keep getting logged out after 2 seconds. In those 2 seconds my screen says that I'm offline. I am Online and username and password are both correct.&...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

New Android App is Horrible

So far I've only noticed changes to the Now Playing screen. These were bad ideas:- Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds. Bad feature in general, but at least give more time ...

Regular

So far I've only noticed changes to the Now Playing screen. These were bad ideas: - Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds....

zaid1988

Newbie

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes