Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377476 Views

541 replies

34 likes

Account
Free
  • 377476 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
  • 0 replies
  • 7 likes

Solved!! Can't add songs to a playlist

Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following other ones.

Newbie

Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following ...

phoenixsage

Casual Listener

67607 Views

2 replies

7 likes

  • 67607 Views
  • 2 replies
  • 7 likes

Problem with finding my playlists when adding songs

After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the latest playlist appearing on top. But I have several hu...

Casual Listener

After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the late...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Equalizer turns off for a short time

Everytime i skip to the next song, the equalizer turns off for like a second and then turns on again. Even when I skip a little bit of a song, the equalizer turns off for a second and then on again. This is pretty annoying how can I fix this?

Newbie

Everytime i skip to the next song, the equalizer turns off for like a second and then turns on again. Even when I skip a little bit of a song, the equalizer turns off for a second and then on again. ...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Spotify account not linking to Google Assistant on Android

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

Casual Listener

Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...

AlexO99

Newbie

4655 Views

1 replies

2 likes

  • 4655 Views
  • 1 replies
  • 2 likes

Shortcuts

I recently discovered a shortcut to an artist I follow on one of my home screens. I did not create it and did not even know that was possible. I have been a Spotify user for a long time now and would like to know how this happened and if it is a new ...

Newbie

I recently discovered a shortcut to an artist I follow on one of my home screens.  I did not create it and did not even know that was possible.  I have been a Spotify user for a long time n...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Daily Mix has disappeard from my library.

Pretty recently I noticed the the Daily Mix playlists have disappeared from my library on both my android and desktop versions of Spotify. I loved the Daily Mixes and I've been trying to find out what happened (Googling, Reddit browsing, etc), but no...

Newbie

Pretty recently I noticed the the Daily Mix playlists have disappeared from my library on both my android and desktop versions of Spotify. I loved the Daily Mixes and I've been trying to find out wha...

18umerova81

Casual Listener

4858 Views

4 replies

1 likes

  • 4858 Views
  • 4 replies
  • 1 likes

Can't log in

I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?

Casual Listener

I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?

Joe

Community Legend

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

Unable to login with correct password

I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution?

Casual Listener

I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution? 

Joe

Community Legend

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes

Different version?

Anybody know why my spotify is different than my friend's. We have the same galaxy s7 and installed spotify within minutes of each other. I found it is easier to create playlists on mine so we want them to work the same!

Newbie

Anybody know why my spotify is different than my friend's.  We have the same galaxy s7 and installed spotify within minutes of each other.  I found it is easier to create playlists on mine ...

jsannn

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Make playing music instantly FREE

OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?

Casual Listener

OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?

user-removed

Not applicable

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stops working while downloading

When I try to download new music Spotify will suddenly shut down. How can I fix this?

Newbie

When I try to download new music Spotify will suddenly shut down. How can I fix this?

user-removed

Not applicable

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Solved!! spotify connect not working on marantz

Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.

Casual Listener

Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.

WMAX

Regular

55581 Views

114 replies

0 likes

  • 55581 Views
  • 114 replies
  • 0 likes

My Spotify Is Stuck With The Old Interface

I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you play a song, it's still stuck with the old grey in...

Casual Listener

I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you...

Joe

Community Legend

2233 Views

3 replies

0 likes

  • 2233 Views
  • 3 replies
  • 0 likes

Solved!! Cannot connect to Google Home and Home Mini with Spotify 8.4.42.722 armV7

Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore. When I tell it to connect, it says "Verbinden..." (Connecting) for some seconds, the music actually starts streaming on the...

Regular

Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore.  When I tell it to connect, it says "Verbinden..." (Connecting) for...

tsdh

Regular

2455 Views

2 replies

0 likes

Connect
google cast
Google Home
Google Home Mini
  • 2455 Views
  • 2 replies
  • 0 likes

Offline Mode And Logging In

So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...

Newbie

So this rarely happens, but it's really quite annoying when it does.   There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...

536 Views

0 replies

0 likes

bugs
logging in
logging in issues
offline mode
  • 536 Views
  • 0 replies
  • 0 likes

Volume automatically decreases when skipping/rewinding song

Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example if volume is turned all the way up and it decreases, there's no turning it up.

Newbie

Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example  if volume is turned all the way up and it decreases, there...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Downloading Offline playlists

Hey guys first question so far. My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redownload playlists every other time. which is rather annoying. t...

Newbie

Hey guys first question so far.   My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redown...

user-removed

Not applicable

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Storage issues

I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I uninstall and reinstall the app, it takes up a lot le...

Casual Listener

I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I un...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Cannot login

Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I can enter spotify but it's only for a few seconds u...

Newbie

Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I ...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Shuffle not shuffling

Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not good at all because I listen to the same songs all...

Newbie

Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes