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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392672 Views

545 replies

35 likes

Account
Free
  • 392672 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8272 Views

0 replies

7 likes

  • 8272 Views
  • 0 replies
  • 7 likes

My Spotify is downloading my songs every time I enter

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note all my songs are saved on the card and are downloadi...

Newbie

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note...

Athosapolo

Newbie

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Spotify is Extremely Slow and Unresponsive on S8 Plus

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even after closing it out completely and reopening. Res...

Casual Listener

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even...

ScubaSteve007

Casual Listener

9057 Views

3 replies

9 likes

  • 9057 Views
  • 3 replies
  • 9 likes

I cannot log in.

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my phone and it still is doing the same thing. It's not ...

Newbie

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my ph...

m9kvvquw1fpr5df

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Just shows "We're currently experiencing problems. Please try again later."

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "We are currently experiencing problems. Please try ...

Newbie

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "...

aviha2004

Casual Listener

3171 Views

5 replies

1 likes

  • 3171 Views
  • 5 replies
  • 1 likes

Superuser Contribution Cannot login into spotify android with any account

So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in through facebook before thisI have tried 1. loggin...

Casual Listener

So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in...

pulkitjuneja

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Cannot login to my application!

Recently my spotify updated automatically and now I cannot login.I can login into the website and the web app but not to the app even though i have changed my password many times.

Casual Listener

Recently my spotify updated automatically and now I cannot login. I can login into the website and the web app but not to the app even though i have changed my password many times.

ion_marandici

Casual Listener

760 Views

4 replies

1 likes

  • 760 Views
  • 4 replies
  • 1 likes

Change the download quality

Recently, I have often changed the quality of downloading from extreme quality to normal

Roadie

Recently, I have often changed the quality of downloading from extreme quality to normal

ThomasPegler

Regular

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Unknown devices in "show available devices" and playlists disappear & strange ones appear.

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. Afte...

Regular

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum.   There is something wrong with Spotify after c...

ayfzoe

Roadie

17732 Views

37 replies

4 likes

  • 17732 Views
  • 37 replies
  • 4 likes

I have a problem with music

When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??

Newbie

When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Solved!! Name of playlists

Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name].This has disappeared as of recently. Am I the only one experiencing this or is something general.If it is something gene...

Casual Listener

Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name]. This has disappeared as of recently. Am I the only one experiencing...

Myskosvamp

Casual Listener

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Logging out automatically after 2 seconds of logging in

As soon as I try to log in via my android app I keep getting logged out after 2 seconds.In those 2 seconds my screen says that I'm offline.I am Online and username and password are both correct. I've tried re-installing the app.Please help

Newbie

As soon as I try to log in via my android app I keep getting logged out after 2 seconds. In those 2 seconds my screen says that I'm offline. I am Online and username and password are both correct.&...

587 Views

0 replies

1 likes

  • 587 Views
  • 0 replies
  • 1 likes

New Android App is Horrible

So far I've only noticed changes to the Now Playing screen. These were bad ideas:- Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds. Bad feature in general, but at least give more time ...

Casual Listener

So far I've only noticed changes to the Now Playing screen. These were bad ideas: - Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds....

zaid1988

Newbie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Android Auto - Unable to select daily mix

I've noticed in the past week, I'm not able to select any of the Daily Mix within Spotify Android Auto, it will continue to play the current track selected. It's fine selecting other playlists I've created or a song/album. This morning I was also abl...

Newbie

I've noticed in the past week, I'm not able to select any of the Daily Mix within Spotify Android Auto, it will continue to play the current track selected. It's fine selecting other playli...

672 Views

0 replies

1 likes

  • 672 Views
  • 0 replies
  • 1 likes

Solved!! Podcast "following" list view is not showing all followed podcasts

I can't see the full list of podcasts that I am following in the new version of Spotify Android (8.4.30.688 armV7) . In the podcast page it knows I am following (has unfollow option)Unfollow and re-follow does not fix itUnplayed items shows an item f...

Regular

I can't see the full list of podcasts that I am following in the new version of Spotify Android (8.4.30.688 armV7) .  In the podcast page it knows I am following (has unfollow option) Unfollo...

Choldorf84

Regular

33369 Views

12 replies

5 likes

  • 33369 Views
  • 12 replies
  • 5 likes

Notificacion bar stuck when pull it down

Hello, When Spotify is running with the phone locked and I unlock it and pull down the notification bar it stuck like the image attached for a few seconds and then it ends to pull down, please help me to fix it.

Casual Listener

Hello,   When Spotify is running with the phone locked and I unlock it and pull down the notification bar it stuck like the image attached for a few seconds and then it ends to pull down, plea...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Offline mode

Hello,I am a little confused with my online mode. Suddenly all my downloaded music was lost. So I used 150MB of my mobile data to have a little music around. When i started shuffle, it played songs, which have been lost. This songs are still not feat...

Casual Listener

Hello, I am a little confused with my online mode. Suddenly all my downloaded music was lost. So I used 150MB of my mobile data to have a little music around. When i started shuffle, it played songs...

fflodder

Casual Listener

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Problem notification bar

When I unlocked my phone and I pull down the notification bar it gets stucks in halfway, seconds then it ends to pull down.

Casual Listener

When I unlocked my phone and I pull down the notification bar it gets stucks in halfway, seconds then it ends to pull down.

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Audio quality settings keep changing automatically

HiI want to stream and download on extreme quality, but every day my settings are back at normal quality. I have Spotify premium family. Any suggestions how I can make the settings remain on extreme quality?

Casual Listener

Hi I want to stream and download on extreme quality, but every day my settings are back at normal quality. I have Spotify premium family. Any suggestions how I can make the settings remain on extrem...

1930 Views

0 replies

19 likes

settings
Sound Quality
  • 1930 Views
  • 0 replies
  • 19 likes

Solved!! Can't add songs to a playlist

Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following other ones.

Newbie

Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following ...

phoenixsage

Casual Listener

67635 Views

2 replies

7 likes

  • 67635 Views
  • 2 replies
  • 7 likes

Problem with finding my playlists when adding songs

After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the latest playlist appearing on top. But I have several hu...

Casual Listener

After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the late...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes