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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209292 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209292 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558401 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461718 Views

575 replies

39 likes

Account
Free
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Cant Login? Automatically logged out

So ive tried almost every option so far, I uninstalled the application and reinstalled it, signed up with facebook, created a whole new account, changed my password, tried it on a whole different phone (same steps), but only got to login through my d...

Casual Listener

So ive tried almost every option so far, I uninstalled the application and reinstalled it, signed up with facebook, created a whole new account, changed my password, tried it on a whole different pho...

VANTEROUS

Casual Listener

8047 Views

11 replies

2 likes

  • 8047 Views
  • 11 replies
  • 2 likes

Poor audio quality in app

I just got premium and downloaded the app. The music sounds bad, there are little breaks when it clips or sounds as if it is glitching. I've changed the quality settings, I've downloaded/removed songs, etc. I also found it doesn't happen with local f...

Newbie

I just got premium and downloaded the app. The music sounds bad, there are little breaks when it clips or sounds as if it is glitching. I've changed the quality settings, I've downloaded/removed song...

477 Views

0 replies

0 likes

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Volume turns off randomly

So my Volume has decided to just turn competely off randomly while listening to music. It all started after I ran the update for my Samsung S7 edge to android version 7.0. I have uninstalled spotify, I've formatted my phone, I've made sure the equili...

Casual Listener

So my Volume has decided to just turn competely off randomly while listening to music. It all started after I ran the update for my Samsung S7 edge to android version 7.0. I have uninstalled spotify,...

602 Views

0 replies

0 likes

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Superuser Contribution [Bug] Spotify doesn't entirely fill 18:9 displays

On my OnePlus 5T, the Spotify app doesn't completely go to the navigation bar. There's a bit of a gap visible between it, and Spotify's bottom navigation. I'd really like to see this fixed, as it's quite annoying. 18:9 displays have become incredibly...

Composer

On my OnePlus 5T, the Spotify app doesn't completely go to the navigation bar. There's a bit of a gap visible between it, and Spotify's bottom navigation. I'd really like to see this fixed, as it's q...

ahmed_hamade

Newbie

6519 Views

6 replies

12 likes

Android
bug
  • 6519 Views
  • 6 replies
  • 12 likes

Spotify offline

A che serve impostare Spotify sulla modalita offline se posso ascoltare i brani scaricati anche semplicemente spegnendo i dati e la Wi Fi senza attivare la modalita offline?

Newbie

A che serve impostare Spotify sulla modalita offline se posso ascoltare i brani scaricati anche semplicemente spegnendo i dati e la Wi Fi senza attivare la modalita offline?

760 Views

0 replies

0 likes

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playlist keeps playing

When I go to spotify it shows a song is playing even though I am not hearing it or wanting to hear it. I feel it is draining my phone battery. What do I do to keep it from draining my battery? Janet

Newbie

When I go to spotify it shows a song is playing even though I am not hearing it or wanting to hear it.  I feel it is draining my phone battery.  What do I do to keep it from draining my bat...

287 Views

0 replies

0 likes

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Spotfiy Logs Me Out

Alright, so after the most recent update, I was logged out of my Spotify account. I tried to log back in, which worked for all of three seconds before it logged me back out and again and told me my password/username was wrong. It clearly ISN'T, since...

Newbie

Alright, so after the most recent update, I was logged out of my Spotify account. I tried to log back in, which worked for all of three seconds before it logged me back out and again and told me my p...

464 Views

0 replies

0 likes

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on Chromecast audio spotify only skips music

Since a few days when I play spotify on my chromecast audio, music is not played, but only skipped. Spotify is very busy skipping music, but does not play a thing. This always worked fine. My phone with spotify is a Huawei P8 Lite.

Casual Listener

Since a few days when I play spotify on my chromecast audio, music is not played, but only skipped. Spotify is very busy skipping music, but does not play a thing. This always worked fine. My phone w...

user-removed

Not applicable

1912 Views

8 replies

5 likes

  • 1912 Views
  • 8 replies
  • 5 likes

Unable to get Spotify Unlimited on my Android phone despite already being a subscriber

I have Spotify installed on my PC at home and have been subscribed to Spotify Unlimited for a few years now. I recently installed the app on my Galaxy S7 and despite logging in with my usual details, found that I can only get the 'Free' service that ...

Newbie

I have Spotify installed on my PC at home and have been subscribed to Spotify Unlimited for a few years now. I recently installed the app on my Galaxy S7 and despite logging in with my usual det...

Joe

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
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can't delete data

every time i attempt to clear my data it only logs me out and does not clear my saved music, i just want to start over

Newbie

every time i attempt to clear my data it only logs me out and does not clear my saved music, i just want to start over

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

"Storage" Option no longer available after update

Option to Store to internal memory or SD card is now completely gone rendering me unable to listen to music without Wifi, which is almost all the time. This happens after EVERY update and I don't understand it. So frustrating. Galaxy S5Android 6.0.1S...

Newbie

Option to Store to internal memory or SD card is now completely gone rendering me unable to listen to music without Wifi, which is almost all the time. This happens after EVERY update and I don't und...

518 Views

0 replies

1 likes

  • 518 Views
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Can't Save or Download from Spotify Premium

Hi, Had Spotify for a long time now without any real issues. But ATM every time I go to save / download a song or album / playlist the app closes. Any ideas? Is it a bad update and is there another due soon? Simon

Newbie

Hi,  Had Spotify for a long time now without any real issues. But ATM every time I go to save / download a song or album / playlist the app closes.  Any ideas? Is it a bad update and is t...

440 Views

0 replies

0 likes

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Superuser Contribution Triple clicking the play/pause button should rewind!

People have been asking about this for ages. Such a simple thing. Spotify why hasn't this been added in yet??

Casual Listener

People have been asking about this for ages. Such a simple thing. Spotify why hasn't this been added in yet??

AeroZ

Composer

1132 Views

2 replies

3 likes

So basic features that really should have always been there
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Chromecast and Home stopped working

Spotify stopped working over Chromecast and Google Home:- Android app shows connection to Chromecast, but when selecting play - the screen jumps through multiple songs and no audio is heard- Same issue over Google Home- Other apps/sources still work ...

Newbie

Spotify stopped working over Chromecast and Google Home: -  Android app shows connection to Chromecast, but when selecting play - the screen jumps through multiple songs and no audio is heard ...

robotfortress

Newbie

1761 Views

8 replies

5 likes

  • 1761 Views
  • 8 replies
  • 5 likes

I need to change the language of the emails they send me.

Hey there, ever since I moved to turkey Spotify is sending me emails in Turkish and I didn't find a way to change the language. Does anyone know the solution.

Newbie

Hey there, ever since I moved to turkey Spotify is sending me emails in Turkish and I didn't find a way to change the language. Does anyone know the solution.

304 Views

0 replies

0 likes

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I broke my phone, still usable, but I cant download songs, because I cant find the button...

How can I download through pc onto my phone without touching the download button on my phone? I wish this was a thing from the start off..... Should be like a sync through networking, like Steam has it, you download a game, progress, download the gam...

Newbie

How can I download through pc onto my phone without touching the download button on my phone?   I wish this was a thing from the start off..... Should be like a sync through networking, like S...

300 Views

0 replies

0 likes

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Wont Go Online or sign in on Galaxy s4

Since march 8th its been saying im always offline only on my phone, anywhere else is perfectly fine , i tried to log out and sign back in but everytime i put my info in it restarts the app so i can never sign back in

Casual Listener

Since march 8th its been saying im always offline only on my phone, anywhere else is perfectly fine , i tried to log out and sign back in but everytime i put my info in it restarts the app so i can n...

RyanH21

Newbie

399 Views

2 replies

0 likes

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Stuck in Offline Mode, will quit using spotify if not fixed.

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothing works. I'm tired of the app being broken.. I'll ...

Casual Listener

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothi...

AdolfoDuran

Newbie

2711 Views

6 replies

3 likes

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Android App sucks....

I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this.The desktop version is great!The Android version. Well. It's soo bad I'm contemplating moving back to Google Play.I cannot seem to reach out to a...

Casual Listener

I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this. The desktop version is great! The Android version. Well. It's soo bad I'm contemplating...

NapCoordinator

Newbie

9769 Views

11 replies

10 likes

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  • 11 replies
  • 10 likes

Keeps disconnecting from chromecast AND they removed Running

SO my ecosystem has gone from iOS to Android. I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi. All of thes devices work so well together. I listen to Spotify all the time and the fact that I can't get the daily playlists to pl...

Regular

SO my ecosystem has gone from iOS to Android.  I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi.  All of thes devices work so well together.  I listen to Spotify...

956 Views

0 replies

1 likes

  • 956 Views
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  • 1 likes