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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194840 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536152 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439766 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

lock screen widget

is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?

Casual Listener

is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?

scottratloaf

Casual Listener

12485 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Off-line tracks keep on dissapearing

My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn't help. This problem exists for many years now, so ...

Visitor

My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn'...

364 Views

0 replies

0 likes

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LOST OFFLINE SONGS

I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and downloaded always remain. After opening the app ag...

Casual Listener

I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and...

user-removed

Not applicable

7385 Views

17 replies

3 likes

Lost Offline Songs
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  • 3 likes

Solved!! Cannot login on android

hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected offline devices but this did not help either.what should I d...

Newbie

hi,   I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected ...

chr1sty

Newbie

1744 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Download

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says the same thing. What's going on?

Newbie

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says ...

Bachstrom

Newbie

577 Views

1 replies

1 likes

  • 577 Views
  • 1 replies
  • 1 likes

Troubles with logging in via the App

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

Newbie

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

phan_times

Community Legend

454 Views

1 replies

0 likes

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  • 1 replies
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Next song starts 10-20 secs in, not from beginning

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless playing is off. I've tried messing with all the settings and nothing seems to change and its really annoying becau...

Newbie

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless  playing is off. I've tried messing with all the settings ...

jechin1

Casual Listener

5282 Views

1 replies

11 likes

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  • 1 replies
  • 11 likes

Premium y no funciona sin wifi. Doesn't work with out wifi

Im premium, but only works with wifi, if I intend to use my internet plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero cuando salgo de casa sin wifi, solo reproduce mis cancione...

Newbie

Im premium, but only works with wifi, if I intend to use my internet  plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero c...

518 Views

0 replies

0 likes

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Google Assistance isn't linking my Spotify account...

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix.I've done the permisson thing on the spotify app but no luck. I get to the point to where I confirm my spotify details but then it just says ERROR. any help? i have fa...

Casual Listener

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix. I've done the permisson thing on the spotify app but no luck.  I get to the point to where I confirm my spot...

508 Views

0 replies

0 likes

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Solved!! Spotify ICS App, Beta app out now, download instructions here

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems. If you want to have it now on your phone, do the following:- Go into your phone's settings, and click on 'Security' > scroll down and switch on ...

Roadie

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems.   If you want to have it now on your phone, do the following: - Go into your phone's ...

soundthealarm

Newbie

35523 Views

98 replies

4 likes

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  • 98 replies
  • 4 likes

Track Skipping While Casting

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop. I've tried uninstalling and reinstalling, I've rebooted the casting devices, and I've cleared the cache, none...

Newbie

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop.     I've tried uninstalling and reinstall...

650 Views

0 replies

2 likes

  • 650 Views
  • 0 replies
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Solved!! Spotify Redmi pro MIUI

Hi Good day! By the way, I have no external memory, just internal. I just tried my own trouble shooting to find the music I just downloaded through spofity, like; 1.) Clear Data and Cache and check if the folder is still there at (Android/data/com.sp...

Casual Listener

Hi Good day!   By the way, I have no external memory, just internal.   I just tried my own trouble shooting to find the music I just downloaded through spofity, like;   1.) Clear...

pthreexo

Casual Listener

2067 Views

4 replies

0 likes

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  • 4 replies
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A song is missing

Hello all, Spotify has not all songs How to upload missing tracks to Spotify.

Casual Listener

Hello all,  Spotify has not all songs  How to upload missing tracks to Spotify. 

Netrilis

Music Fan

3634 Views

4 replies

1 likes

  • 3634 Views
  • 4 replies
  • 1 likes

Unable to login via Android app

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway. When I click to sign in, it momentarily signs in for about half a second then signs me out and says my username...

Newbie

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway.  When I click to sign in, it momentarily signs in for ...

Joe

Community Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
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Spotify not working when logging in on Galaxy J2 Prime

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with Wi-Fi.

Newbie

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with ...

731 Views

0 replies

0 likes

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Android App will pick up unknown phones once online

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also noticed when i go to log off it says signed in as Mar...

Visitor

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also no...

279 Views

0 replies

0 likes

  • 279 Views
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Other songs In the genre radio?

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

Newbie

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

302 Views

0 replies

0 likes

  • 302 Views
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Tracks not available on android

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could fix this ?thanks

Newbie

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
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I cant login

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

Newbie

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes