Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120280 Views

27 replies

4 likes

  • 120280 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242566 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242566 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603935 Views

79 replies

3 likes

  • 603935 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496710 Views

581 replies

42 likes

Account
Free
  • 496710 Views
  • 581 replies
  • 42 likes

Unavailable songs

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

Casual Listener

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

radu_andrei07

Casual Listener

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

Unable to launch discover weekly playlist with Google assistamt

Hi, With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works. But I'm unable to tell it to listen to the playlist discover weekly or a daily mix playlist. I'm French so I ask it to listen to p...

Music Fan

Hi,  With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works.  But I'm unable to tell it to listen to the playlist discover week...

581 Views

0 replies

1 likes

  • 581 Views
  • 0 replies
  • 1 likes

Connecting with google assistant

I am using Samsung S7 and just installed Spotify.When I go to the music setting menu in Google assistant, it only lists Google play as an option.Why can't I see Spotify on the list?I have set the account of Spotify to be the same as my google account...

Newbie

I am using Samsung S7 and just installed Spotify. When I go to the music setting menu in Google assistant, it only lists Google play as an option. Why can't I see Spotify on the list? I have set t...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Login stuck?

I am trying to login with my email & password. After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, after which it goes back to "LOGIN" and nothing happens, with the app re...

Newbie

I am trying to login with my email & password.   After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, aft...

Olaz

Casual Listener

1421 Views

3 replies

3 likes

  • 1421 Views
  • 3 replies
  • 3 likes

Since latest update it doesn't work on note 8

The latest update for android which I received on March 8 will not boot up on my note 8. I have Uninstalled, reinstalled, removed the memory card, tried different accounts. Works great on my wife's S8+ but once you log in on the note 8 the screen goe...

Newbie

The latest update for android which I received on March 8 will not boot up on my note 8.  I have Uninstalled, reinstalled, removed the memory card, tried different accounts.  Works great on...

459 Views

0 replies

3 likes

  • 459 Views
  • 0 replies
  • 3 likes

Musicas travando, app crashando

Faz um bom tempo que uso o spotify e no comeco vi que era muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao param, app travando e fechando quando baixa musica entao...

Casual Listener

Faz um bom tempo que uso o spotify e no comeco vi que era  muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao...

1274 Views

0 replies

5 likes

  • 1274 Views
  • 0 replies
  • 5 likes

Memoria interna

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Casual Listener

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Domysp

Casual Listener

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, loggin in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop a...

Casual Listener

Hello -    Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached.  I've tried rebooting, loggin in and out of Spotify, and deleting the...

phan_times

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

How to remove several songs from list/library in once?

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Newbie

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Spotify israel

Is the Spotify app different in Israel

Visitor

Is the Spotify app different in Israel

Joe

Community Legend

848 Views

4 replies

0 likes

  • 848 Views
  • 4 replies
  • 0 likes

Daily mix?

Hello!I have spotify premium since yesterday. When will I see the daily mix and the suggestions playlist? Thanks Edit: wrote with an account that is not premium ignore that fact please

Casual Listener

Hello! I have spotify premium since yesterday. When will I see the daily mix and the suggestions playlist?   Thanks   Edit: wrote with an account that is not premium 🙂 ignore that fac...

phan_times

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Audio randomly stops when using Bluetooth

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O. I previously used Google play music which worked fine but a friend told me to start using Spotify so I did. It began working fine but then I noticed an issue...

Casual Listener

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O.   I previously used Google play music which worked fine but a friend told me to start using Spotify...

783 Views

0 replies

1 likes

  • 783 Views
  • 0 replies
  • 1 likes

One track repeat button missing on android

I just can't find the one track repeat button on my android phone 

Casual Listener

I just can't find the one track repeat button on my android phone 

andreirusenescu

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Spotify in South Africa

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy on my phone with his account (it was a UK account ...

Newbie

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy...

679 Views

0 replies

0 likes

  • 679 Views
  • 0 replies
  • 0 likes

Spotify problem

Hello,I have a quite strange problem.Can anyone tell me why my spotify looks unusual as in the attachament and if I can change to the normal look?

Newbie

Hello,I have a quite strange problem.Can anyone tell me why my spotify looks unusual as in the attachament and if I can change to the normal look?

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in with premium acc

Hi guys, I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also. HELP PLEASE!

Casual Listener

Hi guys,    I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also.    HELP PLEASE!

user-removed

Not applicable

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else using my account money is being taking out of my checking account numerous times 4 pymt

Someone else is using my account and money is being taking out of my Checking Account numerous times on monthly basis.

Newbie

Someone else is using my account and money is being taking out of my Checking Account numerous times on monthly basis.

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find spotify in play store

Hi, I am in Romania and I have an OnePlus 5T. Yesterday Spotify became officialy available in Romania. I can't find it on the play store, and when I try to install it from the link, it says that it is incomplatible. What can I do??

Newbie

Hi, I am in Romania and I have an OnePlus 5T. Yesterday Spotify became officialy available in Romania. I can't find it on the play store, and when I try to install it from the link, it says that it i...

user-removed

Not applicable

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Why can't I see my Daily Mix?

Newbie

roihorowitz7

Casual Listener

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Android sound quality

hi, I wasn't using Spotify for a while, now I have premium. I am mostly listening music on my Android phone. since I wasn't using it, equalizer settings has changed. its using my phone's equalizer. sound is so bass and weak. and i am using it offline...

Newbie

hi,   I wasn't using Spotify for a while, now I have premium. I am mostly listening music on my Android phone.   since I wasn't using it, equalizer settings has changed. its using my ph...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes