Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375742 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you play a song, it's still stuck with the old grey in...
I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you...
Community Legend
2227 Views
3 replies
0 likes
Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore. When I tell it to connect, it says "Verbinden..." (Connecting) for some seconds, the music actually starts streaming on the...
Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore. When I tell it to connect, it says "Verbinden..." (Connecting) for...
Regular
2445 Views
2 replies
0 likes
So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...
So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...
533 Views
0 replies
0 likes
Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example if volume is turned all the way up and it decreases, there's no turning it up.
Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example if volume is turned all the way up and it decreases, there...
405 Views
0 replies
0 likes
Hey guys first question so far. My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redownload playlists every other time. which is rather annoying. t...
Hey guys first question so far. My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redown...
Not applicable
417 Views
1 replies
0 likes
I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I uninstall and reinstall the app, it takes up a lot le...
I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I un...
340 Views
0 replies
0 likes
Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I can enter spotify but it's only for a few seconds u...
Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I ...
480 Views
0 replies
0 likes
Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not good at all because I listen to the same songs all...
Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not...
450 Views
0 replies
0 likes
I fount out that radio function on android is avaliabled in Thailand now but it is not showing on my app. I deleted and reinstalled it again but it is still not showing. My android version is 6.0.1.
I fount out that radio function on android is avaliabled in Thailand now but it is not showing on my app. I deleted and reinstalled it again but it is still not showing. My android version is 6.0.1. ...
324 Views
0 replies
0 likes
I have changed my password 3 times and can log into my account no problem, but when I try to log into my app on my Samsung, it states wrong username or password. Im using the correct details and was logged on a week ago so do not know why it is now s...
I have changed my password 3 times and can log into my account no problem, but when I try to log into my app on my Samsung, it states wrong username or password. Im using the correct details and was ...
Community Legend
1658 Views
1 replies
0 likes
Can't play the songs that I search.Whenever I try playing them it shows-Sorry Something went wrong.That didn't work.Please have another go. Plz help
Can't play the songs that I search. Whenever I try playing them it shows- Sorry Something went wrong.That didn't work.Please have another go. Plz help
330 Views
0 replies
0 likes
Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a run I realised it was no longer available (not sure...
Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a ...
Newbie
3500 Views
3 replies
20 likes
I was listening to music on my playlist spotify:user:valleyofmist:playlist:1J041qteKLO0gB5TTljb1E specifically and then when i wanted to switch songs to a couple of songs from magazine album or the a doll house ep album...i was not able to play them....
I was listening to music on my playlist spotify:user:valleyofmist:playlist:1J041qteKLO0gB5TTljb1E specifically and then when i wanted to switch songs to a couple of songs from magazine album or ...
477 Views
0 replies
0 likes
Hello, i have spotify on my home pc, and the app on my android phone. i just noticed a playlist on my phone shows 927 songs, but on my pc it shows 911 songs. i thought any songs i added to the playlist from my phone would automatically be added to th...
Hello, i have spotify on my home pc, and the app on my android phone. i just noticed a playlist on my phone shows 927 songs, but on my pc it shows 911 songs. i thought any songs i added to the playli...
284 Views
0 replies
0 likes
HelloI have premium soundhound & premium Spotify Services. Recent i have moved to a New Phone (Note 8). After reinstallation of software, I cannot Connect soundhound with Spotify. I have Been receiving code 4046 (see attachment). Both Services work o...
Hello I have premium soundhound & premium Spotify Services. Recent i have moved to a New Phone (Note 8). After reinstallation of software, I cannot Connect soundhound with Spotify. I have Been r...
Music Fan
2237 Views
2 replies
1 likes
Please delete this thread, thanks.
Please delete this thread, thanks.
Not applicable
462 Views
1 replies
0 likes
Hello! When I listen to spotify and receive a phone call the sound quality is pretty bad after the call. Mostly the bass is almost totally gone. This happens on my bluetooth box and in my car. No other music apps have this issue and after I restart S...
Hello! When I listen to spotify and receive a phone call the sound quality is pretty bad after the call. Mostly the bass is almost totally gone. This happens on my bluetooth box and i...
1348 Views
0 replies
5 likes
I can't see Browse button in my Spotify android app. Is Spotify removing support for the app below V2.9 and below?
I can't see Browse button in my Spotify android app. Is Spotify removing support for the app below V2.9 and below?
351 Views
0 replies
0 likes
.resently got new phone galaxy j7 boost i keep getting you are set offline go online to set
.resently got new phone galaxy j7 boost i keep getting you are set offline go online to set
225 Views
0 replies
0 likes
I've played songs from the behind lyrics playlists and I don't see any lyrics in any of them. I have a premium family account and the behind lyrics doesn't work on any of the accounts. All my devices and spotify app are on the latest version. I've lo...
I've played songs from the behind lyrics playlists and I don't see any lyrics in any of them. I have a premium family account and the behind lyrics doesn't work on any of the accounts. All my devices...
532 Views
0 replies
0 likes
