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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify app nail-bitingly slow on Android

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list (before all the thumbnails are loaded) the app crashes. Same goes for playlists....

Casual Listener

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list  (before all the thumbna...

343 Views

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Can't play Spotify via Bluetooth headset

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a need for me to reboot my phone first for me to hear...

Casual Listener

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a ...

kraddy

Casual Listener

859 Views

2 replies

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Saucy Beats

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense. Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not alone in this issue and therefore has me worried. Has anyone got to...

Regular

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense.    Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not a...

Henlag

Newbie

3703 Views

20 replies

4 likes

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HELP ABOUT STORAGE PLEASE :)

Hello dear Spotify community, I was wondering, does the same music in multiple playlists will take more storage? (I'm talking about Local Storage, not about the Internet Data it takes to download same song several times.) So, if I download, for Offli...

Newbie

Hello dear Spotify community, 🙂   I was wondering, does the same music in multiple playlists will take more storage?  (I'm talking about Local Storage, not about the Internet Data it ta...

JCdotnl

Roadie

1069 Views

2 replies

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Spotify Android Auto issue

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, changes the song but stops and i have to press play...

Visitor

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, ...

395 Views

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Spotify account not linking to Google Assistant on Android

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

Casual Listener

Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...

AlexO99

Newbie

4639 Views

1 replies

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Solved!! Account hacked

I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will but my account keeps switching to his garbage. What i...

Newbie

I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will bu...

jenchen56

Newbie

1498 Views

2 replies

0 likes

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Annoying cache issue

Im on a Motorola G4 and experience issues with the spotify caching of files. Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message that my system partition is almost full. When I look in Spotif...

Casual Listener

Im on a Motorola G4 and experience issues with the spotify caching of files.   Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message th...

466 Views

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Unable to get beyond login screen

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I know this is not the issue. When logging in I only s...

Newbie

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I k...

335 Views

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Solved!!Superuser Contribution Chromecast not available in "connect devices" on Android

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7). Other devices are listed (such as my PC). I can cast from all other apps (such as Netflix) from that same phone. I restarted everything...

Casual Listener

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7).  Other devices are listed (such as my PC).  I can cast from all other apps...

Maarten_verhart

Casual Listener

33476 Views

168 replies

30 likes

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Stop Spotify from taking control of headphone button ?

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well. I use both Spotify and Aimp to listen to different sets of music. A lot of the things I listen to ...

Casual Listener

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well.  I use both Spotify and Aimp to listen to...

3256 Views

0 replies

9 likes

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How to automatically pause Spotify when listening to WhatsApp audio message

Hi all I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone. With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to it, Spotify would automatically pause to allow me to listen to the mes...

Newbie

Hi all   I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone.   With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to i...

1102 Views

0 replies

2 likes

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Offline Mode is wonky as **bleep** with local files

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been like this since I first started my premium account a...

Newbie

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been l...

365 Views

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Spotify app no longer connects

Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something went wrong." For a couple of days I could fix it by restart...

Regular

Over the last week or so, my Spotify for Android app has become pretty much unusable.  It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something we...

Squeak21

Regular

380 Views

1 replies

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It wont play music unless you push the shuffle

My music won't play unless you push the shuffle button and it won't let me choose it.

Newbie

My music won't play unless you push the shuffle button and it won't let me choose it.

user-removed

Not applicable

450 Views

1 replies

0 likes

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Cant turn autoplay off?

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still found that I would get suggested music to the point wh...

Casual Listener

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still fou...

382 Views

0 replies

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Premium

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'chached' version of the page and says that I need Java...

Newbie

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'cha...

user-removed

Not applicable

308 Views

1 replies

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Just shows "We're currently experiencing problems. Please try again later."

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "We are currently experiencing problems. Please try ...

Newbie

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "...

aviha2004

Casual Listener

3133 Views

5 replies

1 likes

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Spotify keeps stopping

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this Not sure what caused this change. Thanks

Casual Listener

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this  Not sur...

469 Views

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musicas saltando android 7.0

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

Newbie

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

300 Views

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