Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120280 Views

27 replies

4 likes

  • 120280 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242553 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242553 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603923 Views

79 replies

3 likes

  • 603923 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496701 Views

581 replies

42 likes

Account
Free
  • 496701 Views
  • 581 replies
  • 42 likes

Android Auto Album Art

I'm using a Spotify on a Nexus 5X Android phone. When using Spotify with Android Auto in my 2016 Honda Civic, I noticed that the album art displays on the main touch screen when playing music but not on the music information screen on the dashboard (...

Casual Listener

I'm using a Spotify on a Nexus 5X Android phone. When using Spotify with Android Auto in my 2016 Honda Civic, I noticed that the album art displays on the main touch screen when playing music but not...

dannyhefc69

Regular

2603 Views

3 replies

6 likes

  • 2603 Views
  • 3 replies
  • 6 likes

The song skips a couple seconds when I close or open the phone screen

Whenever I open or close the phone screen the song or ad skips a couple seconds. I uninstalled the app and reinstalled it and it still does this. It's been happening for a couple months.

Newbie

Whenever I open or close the phone screen the song or ad skips a couple seconds. I uninstalled the app and reinstalled it and it still does this. It's been happening for a couple months.

471 Views

0 replies

1 likes

  • 471 Views
  • 0 replies
  • 1 likes

Music Cast Yamaha and spotify connect

I've seen previous posts about this problem but never any clear answers.Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) using Spotify connect.They both show up, but after 10 se...

Regular

I've seen previous posts about this problem but never any clear answers. Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) usi...

schoene

Casual Listener

4468 Views

5 replies

1 likes

Connect
musiccast
wx-010
Yamaha
yas-306
  • 4468 Views
  • 5 replies
  • 1 likes

Wrong song info in my cars infotainment

Since a few updates ago my infotainment system in my car, a WV Tiguan 2015 mod. is constantly showing the previous song info in the car display. It starts with the correct song info, but when the next song starts, it still shows the previous song inf...

Regular

Since a few updates ago my infotainment system in my car, a WV Tiguan 2015 mod. is constantly showing the previous song info in the car display. It starts with the correct song info, but when the nex...

j-furenius

Regular

2818 Views

4 replies

2 likes

  • 2818 Views
  • 4 replies
  • 2 likes

Login Screen flickering with colors

This is on Samsung Galaxy Amp 2 cricket phone. My eyes hurt and this color flickering makes me want to vomit. Please help. Is there any way to fix this? Seizure Warning:https://www.youtube.com/watch?v=_5nJFEIifeY&feature=youtu.be

Casual Listener

This is on Samsung Galaxy Amp 2 cricket phone.   My eyes hurt and this color flickering makes me want to vomit. Please help.   Is there any way to fix this?   Seizure Warning: h...

romeotomescu

Newbie

2648 Views

8 replies

0 likes

  • 2648 Views
  • 8 replies
  • 0 likes

Spotify app doesnt work or respond after log in

HeyI have galaxy note 8.Downloaded Spotify, the log in screen is fine, but just after logging in it gets stuck. Shows nothing. After a while the system the app is not responding. Tried to uninstall and reinstall a few times. Wiped data. Logged in wit...

Visitor

Hey I have galaxy note 8. Downloaded Spotify, the log in screen is fine, but just after logging in it gets stuck. Shows nothing. After a while the system the app is not responding. Tried to uninsta...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Ads get stuck on screen

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

Casual Listener

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

767 Views

0 replies

1 likes

  • 767 Views
  • 0 replies
  • 1 likes

Eliminar descarga automatica

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

Newbie

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

17456 Views

0 replies

10 likes

  • 17456 Views
  • 0 replies
  • 10 likes

Unable to Hide Recently Played Artists

Hello, I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferences it keeps turning on again everytime I open the app again. If someb...

Casual Listener

Hello,   I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferen...

trock86

Casual Listener

1674 Views

2 replies

0 likes

  • 1674 Views
  • 2 replies
  • 0 likes

Spotify using 1.8 gb of internal memory on Android marshmalloe

WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but still am puzzled as to why this is happening. Thanks i...

Casual Listener

WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but sti...

Nate900

Newbie

30508 Views

7 replies

1 likes

  • 30508 Views
  • 7 replies
  • 1 likes

samsung tablet A behind the lyrics not working

I have a Samsung Tablet A with Pen and the Behind the Lyrics does not work/show on the tablet. I have uninstalled/reinstalled the app. I am sure i have picked a song that hast the lyrics (i see them on my phone app). I have checked my settings and th...

Casual Listener

I have a Samsung Tablet A  with Pen and the Behind the Lyrics does not work/show on the tablet.  I have uninstalled/reinstalled the app.  I am sure i have picked a song that hast the l...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Bug

Hii anyone also has the problem that sometime the song is played in full screen and sometime not?

Casual Listener

Hii anyone also has the problem that sometime the song is played in full screen and sometime not? 

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Samsung s8 clear view cover controls

I've tried searching for this online, but haven't found anything.. On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android on it, so maybe that has something to do with it? I was able to us...

Casual Listener

I've tried searching for this online, but haven't found anything..   On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android o...

729 Views

0 replies

0 likes

  • 729 Views
  • 0 replies
  • 0 likes

Can't log in on android

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please look into this issue?

Visitor

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please l...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Will devs fix the lockscreen for TouchWiz already?

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

Casual Listener

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

On behalf of all free android users, You suck.

As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. Lets face it, your buisness model sucks on the android pl...

Regular

As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. &nbsp...

AlexFDR

Regular

11534 Views

4 replies

28 likes

  • 11534 Views
  • 4 replies
  • 28 likes

Solved!! Delete cache and saved data

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", under "Other" would be the easiest way. But would tha...

Newbie

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", un...

Joe

Community Legend

3373 Views

1 replies

0 likes

  • 3373 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to change storage location

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a way to change it. I have already tried looking in the...

Casual Listener

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a wa...

K00lDudE1

Casual Listener

2750 Views

2 replies

0 likes

  • 2750 Views
  • 2 replies
  • 0 likes