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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108801 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

219455 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

574858 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472919 Views

577 replies

40 likes

Account
Free
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playlist keeps playing

When I go to spotify it shows a song is playing even though I am not hearing it or wanting to hear it. I feel it is draining my phone battery. What do I do to keep it from draining my battery? Janet

Newbie

When I go to spotify it shows a song is playing even though I am not hearing it or wanting to hear it.  I feel it is draining my phone battery.  What do I do to keep it from draining my bat...

299 Views

0 replies

0 likes

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Spotfiy Logs Me Out

Alright, so after the most recent update, I was logged out of my Spotify account. I tried to log back in, which worked for all of three seconds before it logged me back out and again and told me my password/username was wrong. It clearly ISN'T, since...

Newbie

Alright, so after the most recent update, I was logged out of my Spotify account. I tried to log back in, which worked for all of three seconds before it logged me back out and again and told me my p...

474 Views

0 replies

0 likes

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on Chromecast audio spotify only skips music

Since a few days when I play spotify on my chromecast audio, music is not played, but only skipped. Spotify is very busy skipping music, but does not play a thing. This always worked fine. My phone with spotify is a Huawei P8 Lite.

Casual Listener

Since a few days when I play spotify on my chromecast audio, music is not played, but only skipped. Spotify is very busy skipping music, but does not play a thing. This always worked fine. My phone w...

user-removed

Not applicable

1944 Views

8 replies

5 likes

  • 1944 Views
  • 8 replies
  • 5 likes

Unable to get Spotify Unlimited on my Android phone despite already being a subscriber

I have Spotify installed on my PC at home and have been subscribed to Spotify Unlimited for a few years now. I recently installed the app on my Galaxy S7 and despite logging in with my usual details, found that I can only get the 'Free' service that ...

Newbie

I have Spotify installed on my PC at home and have been subscribed to Spotify Unlimited for a few years now. I recently installed the app on my Galaxy S7 and despite logging in with my usual det...

Joe

Community Legend

597 Views

1 replies

0 likes

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  • 1 replies
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can't delete data

every time i attempt to clear my data it only logs me out and does not clear my saved music, i just want to start over

Newbie

every time i attempt to clear my data it only logs me out and does not clear my saved music, i just want to start over

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
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"Storage" Option no longer available after update

Option to Store to internal memory or SD card is now completely gone rendering me unable to listen to music without Wifi, which is almost all the time. This happens after EVERY update and I don't understand it. So frustrating. Galaxy S5Android 6.0.1S...

Newbie

Option to Store to internal memory or SD card is now completely gone rendering me unable to listen to music without Wifi, which is almost all the time. This happens after EVERY update and I don't und...

525 Views

0 replies

1 likes

  • 525 Views
  • 0 replies
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Can't Save or Download from Spotify Premium

Hi, Had Spotify for a long time now without any real issues. But ATM every time I go to save / download a song or album / playlist the app closes. Any ideas? Is it a bad update and is there another due soon? Simon

Newbie

Hi,  Had Spotify for a long time now without any real issues. But ATM every time I go to save / download a song or album / playlist the app closes.  Any ideas? Is it a bad update and is t...

445 Views

0 replies

0 likes

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Superuser Contribution Triple clicking the play/pause button should rewind!

People have been asking about this for ages. Such a simple thing. Spotify why hasn't this been added in yet??

Casual Listener

People have been asking about this for ages. Such a simple thing. Spotify why hasn't this been added in yet??

AeroZ

Composer

1141 Views

2 replies

3 likes

So basic features that really should have always been there
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Chromecast and Home stopped working

Spotify stopped working over Chromecast and Google Home:- Android app shows connection to Chromecast, but when selecting play - the screen jumps through multiple songs and no audio is heard- Same issue over Google Home- Other apps/sources still work ...

Newbie

Spotify stopped working over Chromecast and Google Home: -  Android app shows connection to Chromecast, but when selecting play - the screen jumps through multiple songs and no audio is heard ...

robotfortress

Newbie

1797 Views

8 replies

5 likes

  • 1797 Views
  • 8 replies
  • 5 likes

I need to change the language of the emails they send me.

Hey there, ever since I moved to turkey Spotify is sending me emails in Turkish and I didn't find a way to change the language. Does anyone know the solution.

Newbie

Hey there, ever since I moved to turkey Spotify is sending me emails in Turkish and I didn't find a way to change the language. Does anyone know the solution.

315 Views

0 replies

0 likes

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I broke my phone, still usable, but I cant download songs, because I cant find the button...

How can I download through pc onto my phone without touching the download button on my phone? I wish this was a thing from the start off..... Should be like a sync through networking, like Steam has it, you download a game, progress, download the gam...

Newbie

How can I download through pc onto my phone without touching the download button on my phone?   I wish this was a thing from the start off..... Should be like a sync through networking, like S...

310 Views

0 replies

0 likes

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Wont Go Online or sign in on Galaxy s4

Since march 8th its been saying im always offline only on my phone, anywhere else is perfectly fine , i tried to log out and sign back in but everytime i put my info in it restarts the app so i can never sign back in

Casual Listener

Since march 8th its been saying im always offline only on my phone, anywhere else is perfectly fine , i tried to log out and sign back in but everytime i put my info in it restarts the app so i can n...

RyanH21

Newbie

416 Views

2 replies

0 likes

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  • 2 replies
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Stuck in Offline Mode, will quit using spotify if not fixed.

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothing works. I'm tired of the app being broken.. I'll ...

Casual Listener

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothi...

AdolfoDuran

Newbie

2743 Views

6 replies

3 likes

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Android App sucks....

I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this.The desktop version is great!The Android version. Well. It's soo bad I'm contemplating moving back to Google Play.I cannot seem to reach out to a...

Casual Listener

I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this. The desktop version is great! The Android version. Well. It's soo bad I'm contemplating...

NapCoordinator

Newbie

9859 Views

11 replies

10 likes

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  • 10 likes

Keeps disconnecting from chromecast AND they removed Running

SO my ecosystem has gone from iOS to Android. I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi. All of thes devices work so well together. I listen to Spotify all the time and the fact that I can't get the daily playlists to pl...

Regular

SO my ecosystem has gone from iOS to Android.  I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi.  All of thes devices work so well together.  I listen to Spotify...

962 Views

0 replies

1 likes

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  • 1 likes

Chromecast finding problem

Two days ago I listened Spotify with chromecast. I choosed a song and picked chromecast as an availeble device using my phone to control music. Everything has been working with chromecast for a long time. ( Only sometimes had to clear the memory. )Wh...

Regular

Two days ago I listened Spotify with chromecast.  I choosed a song and picked chromecast as an availeble device using my phone to control music. Everything has been working with chromecast for a...

KaiKoskine

Regular

1550 Views

6 replies

1 likes

  • 1550 Views
  • 6 replies
  • 1 likes

No internet connexion

Hello, Since yesterday, as soon as I open the app it says that I'm not connected to the internet... But as you can see, I am connected amd it works really well.I have a premium account so I wish I could still use it but nothing is working.I tried to ...

Casual Listener

Hello,   Since yesterday, as soon as I open the app it says that I'm not connected to the internet... But as you can see, I am connected amd it works really well. I have a premium account so ...

emmanuel05

Regular

822 Views

3 replies

0 likes

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Google Pixel Android 7.1

I just received my Google Pixel running Android 7.1. I started to set up spotify. I am able to log without issue and play music inside the app. The problem that I have is that I tried to set up the widget on my home screen to control the music. The w...

Newbie

I just received my Google Pixel running Android 7.1.  I started to set up spotify.  I am able to log without issue and play music inside the app.  The problem that I have is that I tri...

Sigi2962

Newbie

9944 Views

15 replies

3 likes

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Not sound on Google home and Chromecast

Can't play any music over Google home or Chromecast.Reinstalled ect ect. Could someone please help.Premium account....10€ a month and not working.No helpdesk or phone help.

Newbie

Can't play any music over Google home or Chromecast. Reinstalled ect ect.   Could someone please help. Premium account....10€ a month and not working. No helpdesk or phone help. 

393 Views

0 replies

0 likes

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problema di visualizzazione di abbonamento errato da parte dell'applicazione Spotify e cancellazione

Salve buonasera,Per sbaglio ho effettuato il logout dall'applicazione di Spotify dal mio smartphone android e al momento del login, l'applicazione mi ha fatto inserire la mia e-mail, ma usando un username diverso da quello che ho usato io per acceder...

Visitor

 Salve buonasera, Per sbaglio ho effettuato il logout dall'applicazione di Spotify dal mio smartphone android e al momento del login, l'applicazione mi ha fatto inserire la mia e-mail, ma usand...

294 Views

0 replies

0 likes

  • 294 Views
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  • 0 likes