Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116527 Views

27 replies

4 likes

  • 116527 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234337 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234337 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594668 Views

79 replies

3 likes

  • 594668 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

487928 Views

581 replies

42 likes

Account
Free
  • 487928 Views
  • 581 replies
  • 42 likes

Spotify Crashes when storing an Album to my Library

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion. Still the same. Now I opened the Desktop app on Windows and there ...

Casual Listener

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion.   Still ...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Solved!! Deleted song from saved songs

So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it back with the playlist recovery. What can I do?

Newbie

So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it bac...

CzechFencer

Composer

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
  • 0 likes

Extreme quality

Help! The flow quality spontaneously switches to automatic mode.

Casual Listener

Help! The flow quality spontaneously switches to automatic mode.

riversider206

Casual Listener

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

"No internet connection available" bug won't allow me to use any option on spotify

I've had this bug for around 3 days and I'm still trying to fix it. I've tryed all the "Fixes" provided on the forum and none of them work. I've Uninstalled, clean un/reinstalled, I've soft restarted, you name it I've probably done it already. Nothin...

Newbie

I've had this bug for around 3 days and I'm still trying to fix it. I've tryed all the "Fixes" provided on the forum and none of them work. I've Uninstalled, clean un/reinstalled, I've soft restarted...

602 Views

0 replies

0 likes

Connection bug
Help
  • 602 Views
  • 0 replies
  • 0 likes

Downloaded songs removed from app after phone restart. Spotify still has all 6gb of music on my phon

All my downloaded music has been removed from my app after I turned off my phone to get through airport security. Music still taking up 6gb of space on my phone. All suggestions are to delete my cache, not something I would like to do as I'm on an ai...

Casual Listener

All my downloaded music has been removed from my app after I turned off my phone to get through airport security. Music still taking up 6gb of space on my phone. All suggestions are to delete my cach...

474 Views

0 replies

2 likes

  • 474 Views
  • 0 replies
  • 2 likes

Login Error

I'm trying to login spotiSp android app.But eleven when I'm enter correct creditsIt's shows 1.your password or username is wrong2.Passwpand username doesn't match to SpotifyGive me a solution, I have this problem for last 1 week..

Newbie

I'm trying to login spotiSp android app. But eleven when I'm enter correct credits It's shows  1.your password or username is wrong 2.Passwpand username doesn't match to Spotify Give me a s...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Can't login i tried everything please help!

Same it said that for me 6 days ago I though maybe waiting would help so I uninstalled it then reinstalled it 2 days ago and still didn't work. I even tried signing up, using my facebool, and even changing my password. I've been looking for help but ...

Newbie

Same it said that for me 6 days ago I though maybe waiting would help so I uninstalled it then reinstalled it 2 days ago and still didn't work. I even tried signing up, using my facebool, and even ch...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Spotify taken over

My listening is CONSTANTLY being interrupted bye presumably other devices on my account. Every few seconds, my app says 'now listening on... [some random device]. I'm on a family shared plan, so one other person does have access to my account, but we...

Newbie

My listening is  CONSTANTLY being interrupted bye presumably other devices on my account. Every few seconds, my app says 'now listening on... [some random device]. I'm on a family shared plan, s...

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Have Premium and now music won't play

Just purchased Premium and now I can't play any music at all. Whenever I click on a song or try to shuffle a playlist, a popup appears that says "Get Premium now to play ad-free music everywhere." Already restarted the app and logged out and back in ...

Newbie

Just purchased Premium and now I can't play any music at all. Whenever I click on a song or try to shuffle a playlist, a popup appears that says "Get Premium now to play ad-free music everywhere." Al...

Joe

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Advertisements freeze on kindle fire

Hi, The spotify app on my kindle fire keeps freezing at the start of the advertising. I've tried clearing the cache, deleting the app, logging in and out. Still happens every time an add comes up.

Newbie

Hi,   The spotify app on my kindle fire keeps freezing at the start of the advertising.   I've tried clearing the cache, deleting the app, logging in and out. Still happens every time a...

371 Views

0 replies

1 likes

  • 371 Views
  • 0 replies
  • 1 likes

barra de notificaciones todo en blanco

Hola buenas trardes, tengo el prblema de que ne la barra de notificaciones de mi Xiaomi redmi note 4 spotify me aparece todo en blanco y soy incapaz de diferenciar el boton de pausa el de siguiente cancion el de anteriro o el titulo de la cnacion ya ...

Newbie

Hola buenas trardes, tengo el prblema de que ne la barra de notificaciones de mi Xiaomi redmi note 4 spotify me aparece todo en blanco y soy incapaz de diferenciar el boton de pausa el de siguiente c...

1072 Views

0 replies

0 likes

  • 1072 Views
  • 0 replies
  • 0 likes

Jesus christ, how on earth does this app lack such basic features?!

Seriously. Can't even edit a playlist for gods sake. And to even access it is a freaking nighmare. This app is aimed FAR too much at casual listeners and has no way of even sorting a playlist let alone even changing the order of songs within it! This...

Newbie

Seriously. Can't even edit a playlist for gods sake. And to even access it is a freaking nighmare. This app is aimed FAR too much at casual listeners and has no way of even sorting a playlist let alo...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

PAUSA ENTRE AS MUSICAS

eu desabilito a funcao ''sem pausas'' porque eu quero que quando uma musica acabe, NAO VENHA UMA PROXIMA . mas nao importa quantas opcoes eu tire ou coloque, como auto play, ou transicao gradual, continuam vindo novas musicas na fila de reproducao, s...

Casual Listener

eu desabilito a funcao ''sem pausas''  porque eu quero que quando uma musica acabe, NAO VENHA UMA PROXIMA . mas nao importa quantas opcoes eu tire ou coloque, como auto play, ou transicao gradua...

1288 Views

0 replies

1 likes

  • 1288 Views
  • 0 replies
  • 1 likes

Solved!! My Equalizer feature disappeared !

Ummmm?? I used to have Equalizer in my settings under playback. Now it's gone? What is the deal?

Regular

Ummmm?? I used to have Equalizer in my settings under playback. Now it's gone? What is the deal?

ToneLa

Casual Listener

373550 Views

13 replies

12 likes

  • 373550 Views
  • 13 replies
  • 12 likes

Cannot log into spotify on Android device

Hi, I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player. Userid : shreyas.myntra Please check into the account to see, why can't i log into the account. When I t...

Newbie

Hi,  I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player.   Userid : shreyas.myntra   Plea...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Sonos not showing up in devices

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos app). Uninstalling the current playstore version and inst...

Newbie

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos a...

772 Views

0 replies

1 likes

  • 772 Views
  • 0 replies
  • 1 likes

Android error

Cuando el telefono se apaga por bateria baja mientras se escucha musica se borran las canciones descargadas y aun asi muestra que sigue usando el espacio en el telefono

Newbie

Cuando el telefono se apaga por bateria baja mientras se escucha musica se borran las canciones descargadas y aun asi muestra que sigue usando el espacio en el telefono   

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Mi musica se corta al abrir otra aplicacion

Buenas noches , queria informar un problema que tengo, que por lo que vi a muchos otros usuarios les sucede tambien , se corta la musica.La musica funciona normalmente con Spotify abierto o en el menu principal del telefono, pero una vez que abro otr...

Visitor

Buenas noches , queria informar un problema que tengo, que por lo que vi a muchos otros usuarios les sucede tambien , se corta la musica. La musica funciona normalmente con Spotify abierto o en el m...

wpendolag

Newbie

3205 Views

1 replies

1 likes

  • 3205 Views
  • 1 replies
  • 1 likes