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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376222 Views

541 replies

34 likes

Account
Free
  • 376222 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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Speed Scrolling ??

If someone could help me with this... On my Samsung Android 7.0. phone. When I have a large list of any particular artists songs, I find a song that I want to add to the queue. When I select the song, the green bar appears on the right side and shoot...

Newbie

If someone could help me with this... On my Samsung Android 7.0. phone. When I have a large list of any particular artists songs, I find a song that I want to add to the queue. When I select the song...

325 Views

0 replies

0 likes

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Warning from spotify

The latest update for spotify made my phone crash repeatedly so I downgraded it to reduce crashes but now I'm getting a warning from spotify about this, help

Casual Listener

The latest update for spotify made my phone crash repeatedly so I downgraded it to reduce crashes but now I'm getting a warning from spotify about this, help

user-removed

Not applicable

1054 Views

7 replies

0 likes

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  • 7 replies
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Solved!! I need spotify. In my country its not available

So i am manav chawla. So i am living in india and in india spotify is not available so now a mail camed that dont use spotify downloaded from other apps and download it from google play. So i cant download it. If there is any link you can provide. So...

Newbie

So i am manav chawla. So i am living in india and in india spotify is not available so now a mail camed that dont use spotify downloaded from other apps and download it from google play. So i cant do...

user-removed

Not applicable

621 Views

1 replies

0 likes

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  • 1 replies
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Songs stop playing when screen is off

I have a Sony Xperia X and whenever I try to listen to music and the screen goes to 'sleep' the music stops playing . After this happens the music then comes out of the speakers and I have to replug my earphones. I have tried deleted the cache to hel...

Newbie

I have a Sony Xperia X and whenever I try to listen to music and the screen goes to 'sleep' the music stops playing . After this happens the music then comes out of the speakers and I have to replug ...

619 Views

0 replies

0 likes

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Spotify App Issues with Chromecast Audio -- Lose Ability to See/Control What is Playing

I'm using the OnePlus 5T. I just updated today to Android 8.0. Oxygen OS 5.0.3. When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tells me it is working on a connection. Then music continues playing,...

Regular

I'm using the OnePlus 5T.  I just updated today to Android 8.0. Oxygen OS 5.0.3.   When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tel...

dwolin1

Regular

771 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

App doesn't reproduce 2 playlists, but desktop app does

I recently changed my phone to a OnePlus 5T running Android 8.0 For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "continue listening here" then the music stops and i'm taken t...

Newbie

I recently changed my phone to a OnePlus 5T running Android 8.0   For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "c...

Joe

Community Legend

387 Views

1 replies

0 likes

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  • 1 replies
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Playlist without songs added by Spotify

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it?I just want a playlist of these 3 particular songs and nothing more and I can't seem to do it. Help?

Newbie

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it? I just want a playlist of these 3 particular songs and nothing more and I ...

Joe

Community Legend

379 Views

1 replies

0 likes

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  • 1 replies
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LG V30 song data

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

Newbie

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

341 Views

0 replies

0 likes

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Solved!! Local Files greyed out on mobile, play fine on desktop.

Okay so I've added a tonne of local files to a playlist.They can play just fine on the desktop app.However, on the mobile app, they are greyed out and can't be played.I have tried reinstalling the app, removing the local files and adding them again, ...

Casual Listener

Okay so I've added a tonne of local files to a playlist. They can play just fine on the desktop app. However, on the mobile app, they are greyed out and can't be played. I have tried reinstalling ...

Joe

Community Legend

15006 Views

4 replies

2 likes

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  • 2 likes

Crash on Android 8 when trying to save album

Hello, I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about two days now. Removed old albums to exclude hitting the albu...

Casual Listener

Hello,   I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about ...

Joe

Community Legend

1472 Views

8 replies

5 likes

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  • 8 replies
  • 5 likes

Solved!! Can't play local files on my Samsung Galaxy S7

Hello users,I have some music that is now on Spotify. However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't seem to download them on my phone. If anyone could help me ...

Casual Listener

Hello users, I have some music that is now on Spotify.  However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't...

Joe

Community Legend

1157 Views

3 replies

0 likes

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Can't Log in

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

Newbie

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

feelikeastrangr

Community Legend

582 Views

1 replies

0 likes

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Superuser Contribution Battery drain on Android

Hi all, Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a solution? FYI I'm on a Samsung Galaxy S7.Thanks!

Newbie

Hi all,   Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a ...

MarcoSpot

Newbie

1784 Views

2 replies

0 likes

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Login problem

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, changed my password twice, uninstalled and reinstalled t...

Newbie

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, chang...

user-removed

Not applicable

1338 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Samsung Gear Sport Spotify App doesnt recognize that I have premium

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?

Casual Listener

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?  

567 Views

0 replies

0 likes

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Music quality problem

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any solution ?

Newbie

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any s...

269 Views

0 replies

0 likes

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Superuser Contribution Music Way too low

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its still not loud enough. And for everyone here who wa...

Visitor

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its ...

ZullyB

Roadie

523 Views

1 replies

0 likes

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Superuser Contribution No internet connection

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

Newbie

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

ZullyB

Roadie

1084 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Playlist doesn't shuffle on phone

Hello,I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more or less in the order I put it in every time. I do no...

Casual Listener

Hello, I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more...

buffshaggy

Casual Listener

1195 Views

3 replies

2 likes

  • 1195 Views
  • 3 replies
  • 2 likes