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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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How to automatically pause Spotify when listening to WhatsApp audio message

Hi all I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone. With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to it, Spotify would automatically pause to allow me to listen to the mes...

Newbie

Hi all   I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone.   With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to i...

1087 Views

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Offline Mode is wonky as **bleep** with local files

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been like this since I first started my premium account a...

Newbie

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been l...

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Spotify app no longer connects

Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something went wrong." For a couple of days I could fix it by restart...

Regular

Over the last week or so, my Spotify for Android app has become pretty much unusable.  It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something we...

Squeak21

Regular

367 Views

1 replies

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It wont play music unless you push the shuffle

My music won't play unless you push the shuffle button and it won't let me choose it.

Newbie

My music won't play unless you push the shuffle button and it won't let me choose it.

user-removed

Not applicable

444 Views

1 replies

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Cant turn autoplay off?

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still found that I would get suggested music to the point wh...

Casual Listener

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still fou...

378 Views

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Premium

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'chached' version of the page and says that I need Java...

Newbie

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'cha...

user-removed

Not applicable

302 Views

1 replies

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Just shows "We're currently experiencing problems. Please try again later."

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "We are currently experiencing problems. Please try ...

Newbie

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "...

aviha2004

Casual Listener

3116 Views

5 replies

1 likes

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Spotify keeps stopping

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this Not sure what caused this change. Thanks

Casual Listener

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this  Not sur...

464 Views

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musicas saltando android 7.0

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

Newbie

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

293 Views

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Superuser Contribution App not working correctly on Samsung Galaxy S8

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different Android phone showed me what the Spotify app looked ...

Visitor

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different A...

user-removed

Not applicable

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11 replies

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Google Maps Assistant

Hi, if I use google maps and say ,,ok google, play music by .'' it plays music with Play Music, if I start the Assistant manually with the homebutton and say ,,play music by .'' it plays music with spotify, how can I make google maps playing music wi...

Newbie

Hi, if I use google maps and say ,,ok google, play music by <bandname>.'' it plays music with Play Music, if I start the Assistant manually with the homebutton and say ,,play music by <bandn...

960 Views

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3 likes

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Make access to spotify beta more open

Like in topic. It would be nice to download beta release from Google play with auto update istead of downloading updates manually from apkmirror

Visitor

Like in topic. It would be nice to download beta release from Google play with auto update istead of downloading updates manually from apkmirror 🙂

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Enchantmnet
Fix
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Spotify connect closes Spotify

Hello, When i use Spotify connect on my phone and the screen is swithed off, after some minutes Spotify is closed (there is no lock screen app anymore and no icon in the bar). The music on my Sonos plays normal and when i Start Spotify again, the cor...

Newbie

Hello,  When i use Spotify connect on my phone and the screen  is swithed off,  after some minutes Spotify is closed (there is no lock screen app anymore and no icon in the bar). The ...

353 Views

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Subscription won't play

I've been studying French playing "coffee break french" by radio lingua network with their podcasts and sice yesterday I can' access them. Under my subscription it's listed there but when I click on it in the opera browser i get a "sorry couldnt find...

Newbie

I've been studying French playing "coffee break french" by radio lingua network with their podcasts and sice yesterday I can' access them.  Under my subscription it's listed there but when I cli...

299 Views

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Extremely high data usage

I've used Spotify premium since 2014 and never had a problem until yesterday. I may have listened to 3 albums yesterday when I got an alert from my service provider that I am dangerously close to exceeding my data usage max for the month. I took a lo...

Casual Listener

I've used Spotify premium since 2014 and never had a problem until yesterday. I may have listened to 3 albums yesterday when I got an alert from my service provider that I am dangerously close to exc...

658 Views

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Spotify doens't allow me to put offline music

Hi, I'm a premium user and lately Spotify doesn't seem to be able to download music. Everytime I try to download some tracks, a window pop up and says something that I would translate as "good library man! but you don't have enough space. You should ...

Newbie

Hi, I'm a premium user and lately Spotify doesn't seem to be able to download music. Everytime I try to download some tracks, a window pop up and says something that I would translate as "good librar...

312 Views

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Solved!! Spotify instantly pausing

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here???I reinstalled cleared cache and log out. Restarted phone and it stil happens

Visitor

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here??? I reinstalled cleared cache an...

Sunnysingsalot

Regular

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7 replies

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Spotify freezes Nexus 5

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly every ti...

Roadie

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need...

375 Views

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Songs deleted from my song library

Hi, All my saved songs have been deleted / wiped from my library. Is there a way to restore it? Very frustrating as its deleted all my songs which ive been saving for the last few years. I've been using it on an android phone. Thanks for any help or ...

Newbie

Hi,    All my saved songs have been deleted / wiped from my library. Is there a way to restore it? Very frustrating as its deleted all my songs which ive been saving for the last few year...

345 Views

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Problem with Android Spotify App when using Google Pixel2 and Mazda CX5 Infotainment system.

Hello I use the Spotify app with my Google Pixel 2 phone. Until today, normally I would log into the Spotify app and as an example. start to play an album or playlist, let's say as an example, "The Beatles Greatest Hits" which I downloaded previously...

Newbie

Hello    I use the Spotify app with my Google Pixel 2 phone. Until today,  normally I would log into the Spotify app and as an example. start to play an album or playlist, let's say ...

99thbottle

Newbie

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1 replies

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