Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Quando eu aciono a função para repetir uma música no player, é como eu não tivesse selecionado, ou seja, a reprodução da música não se repete, as músicas continuam passando na sequência ou aleatoriamente, caso eu tenha selecionado está última opção. ...
Olá, vi alguns tópicos parecidos mas nenhum com resposta adequada. Gostaria de saber como fazer para habilitar a opção de importar musicas direto do celular Android sem o uso de um Desktop, como meus amigos fazem. Nas configurações deles aparece lá u...
I have Spotify Premium and have found it to be incredibly glitchy. If I try to listen to it while on a walk or, god forbid, on a run, it skips to the next song on a playlist or album with every step I take. The only way to avoid this is to hold my ph...
Sorry if this is a repost of a similar idea, I can't find it anywhere in the community. My husband likes to use my spotify account for his own listening, and it's not stuff I would usually choose. This has caused my "Discover Weekly" playlist to be j...
Hi all, Am actually going insane, anytime I try and listen to music in my apartment, it is stopping and playing someones else's music i.e "laylas iphone" it is no one in my apartment. My wifi is password protected but the phone or computer will still...
I've not got the need, nor the budget, for the latest smart watch. All I need/want is to be able to play and pause from my wrist without taking my phone out of my inside pocket. Something along the lines of the controls you would have with the corded...
HiI am a Premium Member with a OnePlus 3T. Running OxygenOS 4.1.7 / Android 7.1.1. Using Spotify 8.4.17.640 armv7. I've recently had a problem where Spotify reports "No internet connection available" when I am connected to 4G. All works fine when con...
I lived in Bosnia, which is not supported by Spotify, but I moved to Austria, which is, I changed my phone number, to an Austrian one, but I still cannot download it.
Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.1.846Y mi memoria externa la uso...
"I have used spotifi for like 2 or 3 years now. I am having a problem I move my account to another phone and it's asking if I want to premium, I already was. I just moved it to another phone it won't let me do anything unless I go premium again. So I...
I have downloaded around 20 albums recently for offline listening. However one day last week all of them just disappeared. Anyone know why this has happened or how to avoid this happening in the future? It's very frustrating experience to have to go ...
Hello, why there is no "discover" section on the Android App like on the desktop one? I Only get the "Made For You" where i GEt my Release Radar, the 6 Daily Mixes, but no Discover Weekly. In order to find it on my phone, I have to start it on my pc ...
I have a Samsung Galaxy express, and for some reason the audio from the Spotify app doesn't always output to the attached earphones. All other audios (telephone, e-mail notifications, radio apps etc) always work through the headphones, but for some r...
You know, it's one thing that I can't properly shuffle my own playlists. It's another when your "curated" lists resist any fast-forwarding or other reasonable "meddling". Why am I paying a monthly fee for the privilege of getting frustrated by not be...
I have owned a 2015 Nissan Murano for two years. Since buying the car, I have had three Android phones: - LG V10- Samsung Galaxy S7 Edge- Samsung Galaxy S8+ (Current Phone) Specific to both Samsung phones, I am able to skip tracks, pause, etc. Howeve...
Hi all, I have just purchased Powerboats 3 from a Dixon's in the airport, I used my iPad (2) during my flight for movies on Netflix (downloaded) and Spotify (premium, downloaded) which worked perfectly and I am pleased with the Beats Powerbeats 3. Ho...
Hi, since a while i'm searching a method to only play one track in a Podcast.for now i play the song an delete the others from the playlist, but as the podcast is round about 150 tracks this is fckn uncool Maybe you can help.
Olá! Já tem dois meses que assino o Spotify Premium, e ainda há recursos bloqueados (passar músicas sem limite, voltar músicas, selecionar o modo aleatótio, etc.) Qual pode ser problema?
I upgraded my phone and now Google Store says spotify is not available in my country, i live outside the us but had have a premiun account for years on my previus phone. Please help