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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394679 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8386 Views

0 replies

7 likes

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Only plays the last few songs added

Hello all I don't use playlists. I just hit the "save" button on songs, and then let them all shuffle right in my library. Recently only the last 10 songs I've added are shuffled. Nothing else in my library (hundreds of songs) plays. I have looked th...

Newbie

Hello all   I don't use playlists.  I just hit the "save" button on songs, and then let them all shuffle right in my library.  Recently only the last 10 songs I've added are shuffled...

477 Views

0 replies

0 likes

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Disable shuffle play

How to disable "Shuffle Play" by default? I know I can toggle the option as a Premium user, but this does not change the default play aciton.

Visitor

How to disable "Shuffle Play" by default?   I know I can toggle the option as a Premium user, but this does not change the default play aciton.

Daki

Newbie

23953 Views

19 replies

12 likes

Suffle
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Field issues with Spotify Kenwood app

Hi. First of all sorry for my bad english. I have a Kenwood DNX-8170DABS unit I'm using with integrated Spotify app.With the latest Android app updates, if I select a playlist or an album from unit menu, Spotify says I'm playing "spotify" on the noti...

Gig Goer

Hi.   First of all sorry for my bad english.   I have a Kenwood DNX-8170DABS unit I'm using with integrated Spotify app. With the latest Android app updates, if I select a pl...

OryZ

Gig Goer

1977 Views

4 replies

0 likes

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Spotfy does NOT work using WIFI

Brief description of the issue:I'm using spotify app (version: 5.9.0.774) on a Samsung Galaxy J5 with Android version 6.0.1 but it only works with the 3G/4G band connection. If I turn wifi ON, app does not receive data and does not work. Steps to rep...

Casual Listener

Brief description of the issue: I'm using spotify app (version: 5.9.0.774) on a Samsung Galaxy J5 with Android version 6.0.1 but it only works with the 3G/4G band connection. If I turn wifi ON, app ...

user-removed

Not applicable

763 Views

2 replies

0 likes

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Unavailable songs

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

Casual Listener

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

radu_andrei07

Casual Listener

519 Views

2 replies

0 likes

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Unable to launch discover weekly playlist with Google assistamt

Hi, With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works. But I'm unable to tell it to listen to the playlist discover weekly or a daily mix playlist. I'm French so I ask it to listen to p...

Music Fan

Hi,  With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works.  But I'm unable to tell it to listen to the playlist discover week...

506 Views

0 replies

1 likes

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Connecting with google assistant

I am using Samsung S7 and just installed Spotify.When I go to the music setting menu in Google assistant, it only lists Google play as an option.Why can't I see Spotify on the list?I have set the account of Spotify to be the same as my google account...

Newbie

I am using Samsung S7 and just installed Spotify. When I go to the music setting menu in Google assistant, it only lists Google play as an option. Why can't I see Spotify on the list? I have set t...

463 Views

0 replies

0 likes

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Login stuck?

I am trying to login with my email & password. After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, after which it goes back to "LOGIN" and nothing happens, with the app re...

Newbie

I am trying to login with my email & password.   After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, aft...

Olaz

Casual Listener

1251 Views

3 replies

3 likes

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Since latest update it doesn't work on note 8

The latest update for android which I received on March 8 will not boot up on my note 8. I have Uninstalled, reinstalled, removed the memory card, tried different accounts. Works great on my wife's S8+ but once you log in on the note 8 the screen goe...

Newbie

The latest update for android which I received on March 8 will not boot up on my note 8.  I have Uninstalled, reinstalled, removed the memory card, tried different accounts.  Works great on...

401 Views

0 replies

3 likes

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Musicas travando, app crashando

Faz um bom tempo que uso o spotify e no comeco vi que era muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao param, app travando e fechando quando baixa musica entao...

Casual Listener

Faz um bom tempo que uso o spotify e no comeco vi que era  muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao...

1192 Views

0 replies

5 likes

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  • 5 likes

Memoria interna

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Casual Listener

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Domysp

Casual Listener

504 Views

1 replies

0 likes

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  • 1 replies
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Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, loggin in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop a...

Casual Listener

Hello -    Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached.  I've tried rebooting, loggin in and out of Spotify, and deleting the...

phan_times

Community Legend

601 Views

3 replies

0 likes

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How to remove several songs from list/library in once?

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Newbie

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Joe

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Spotify israel

Is the Spotify app different in Israel

Visitor

Is the Spotify app different in Israel

Joe

Community Legend

673 Views

4 replies

0 likes

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Daily mix?

Hello!I have spotify premium since yesterday. When will I see the daily mix and the suggestions playlist? Thanks Edit: wrote with an account that is not premium ignore that fact please

Casual Listener

Hello! I have spotify premium since yesterday. When will I see the daily mix and the suggestions playlist?   Thanks   Edit: wrote with an account that is not premium 🙂 ignore that fac...

phan_times

Community Legend

478 Views

1 replies

0 likes

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Audio randomly stops when using Bluetooth

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O. I previously used Google play music which worked fine but a friend told me to start using Spotify so I did. It began working fine but then I noticed an issue...

Casual Listener

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O.   I previously used Google play music which worked fine but a friend told me to start using Spotify...

691 Views

0 replies

1 likes

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  • 1 likes

One track repeat button missing on android

I just can't find the one track repeat button on my android phone 

Casual Listener

I just can't find the one track repeat button on my android phone 

andreirusenescu

Casual Listener

423 Views

1 replies

0 likes

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Spotify in South Africa

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy on my phone with his account (it was a UK account ...

Newbie

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy...

535 Views

0 replies

0 likes

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Spotify problem

Hello,I have a quite strange problem.Can anyone tell me why my spotify looks unusual as in the attachament and if I can change to the normal look?

Newbie

Hello,I have a quite strange problem.Can anyone tell me why my spotify looks unusual as in the attachament and if I can change to the normal look?

258 Views

0 replies

0 likes

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Superuser Contribution Can't log in with premium acc

Hi guys, I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also. HELP PLEASE!

Casual Listener

Hi guys,    I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also.    HELP PLEASE!

user-removed

Not applicable

402 Views

1 replies

0 likes

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  • 0 likes