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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106434 Views

26 replies

3 likes

  • 106434 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215812 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568986 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469385 Views

577 replies

40 likes

Account
Free
  • 469385 Views
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  • 40 likes

Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

Regular

Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...

Polerico

Regular

950 Views

4 replies

0 likes

  • 950 Views
  • 4 replies
  • 0 likes

Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

Casual Listener

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...

TenaciousT63

Newbie

4548 Views

7 replies

19 likes

  • 4548 Views
  • 7 replies
  • 19 likes

Removing/Deleting Credit Card Information

Hi, How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely. Thanks,

Newbie

Hi,   How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely.   Thanks,

3099 Views

0 replies

47 likes

  • 3099 Views
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  • 47 likes

Rated -100 toilet

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain washing company anyways.

Casual Listener

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain was...

NoAcer

Casual Listener

561 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Descarga error

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica que esta descargada la cancion y no puedo oirla, me g...

Newbie

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica qu...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

Newbie

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...

phan_times

Community Legend

1482 Views

1 replies

0 likes

  • 1482 Views
  • 1 replies
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Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

Casual Listener

Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...

Grazig

Newbie

2147 Views

1 replies

5 likes

a2dp
bluetooth
  • 2147 Views
  • 1 replies
  • 5 likes

Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

Casual Listener

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...

MrNobody1

Casual Listener

3855 Views

2 replies

0 likes

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  • 2 replies
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can't put more than 3400 songs in playlist

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how this can be as I am only at around 3400 songs (close)...

Casual Listener

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how th...

Joe

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Access to shazam

I have shazam and have premuim spotify too.I could add shazam track to spotify at last.But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam list . How can i integrate this two.I dont have any granted...

Newbie

I have shazam  and have premuim spotify too. I could add shazam track to spotify at last. But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam...

567 Views

0 replies

0 likes

  • 567 Views
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Getting my android phone to recognise local files copied from desktop to android

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can't play them when I'm offline on my phone.Does anyon...

Newbie

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can'...

blahsi

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Not able to download songs

I am using a Samsung Note 8 (on TMobile). I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings to download using cellular" but yet I am on WiFi. Also, w...

Casual Listener

I am using a Samsung Note 8 (on TMobile).  I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
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Android Auto Search

Hi everybody,I just got a new car in which I can use Android Auto.Spotify works great on it - but I can't see any option to actually search for music on Spotify.I just can use saved playlists and radio channels.Is this work as designed or a bug?If th...

Regular

Hi everybody, I just got a new car in which I can use Android Auto. Spotify works great on it - but I can't see any option to actually search for music on Spotify. I just can use saved playlists...

phan_times

Community Legend

22659 Views

3 replies

5 likes

  • 22659 Views
  • 3 replies
  • 5 likes

Auto Download New Podcast Episodes

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded while I was connected to WiFi and then listen offline...

Casual Listener

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded wh...

Ryan2246

Casual Listener

5469 Views

1 replies

160 likes

Offline Access
podcast
  • 5469 Views
  • 1 replies
  • 160 likes

Solved!! Cannot send message to or share music with another user

Hello,I'm using the Android app version 1.5.0.739 & my Android is 4.4.2.Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the track's name and the "Share" > "Send to". I enter the user's us...

Casual Listener

Hello, I'm using the Android app version 1.5.0.739 & my Android is 4.4.2. Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the ...

theDomenick

Regular

44370 Views

36 replies

7 likes

  • 44370 Views
  • 36 replies
  • 7 likes

Trouble with Downloaded Musics

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was an error message saying "You're Offline, get Online to L...

Newbie

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was ...

441 Views

0 replies

0 likes

  • 441 Views
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I can not hear the downloaded songs

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the storage in the Sd card, if I put in the internal memory ...

Visitor

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the stora...

329 Views

0 replies

0 likes

  • 329 Views
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Android equalizer

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious.

Casual Listener

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious. 

374 Views

0 replies

0 likes

  • 374 Views
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Sempre offline

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso fare a risolvere il problema?

Newbie

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso far...

842 Views

0 replies

2 likes

  • 842 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Spotify shows offline error and switches layouts randomly.

Spotify has been acting weird for a few hours. I just can't search for any song and can't look at the home page since an error pops up saying i'm offline. I can still listen to my songs, but they aren't in offline mode. A few minutes ago the app shut...

Casual Listener

Spotify has been acting weird for a few hours. I just can't search for any song and can't look at the home page since an error pops up saying i'm offline. I can still listen to my songs, but they are...

TheFG

Casual Listener

1642 Views

4 replies

0 likes

  • 1642 Views
  • 4 replies
  • 0 likes