Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375756 Views

541 replies

34 likes

Account
Free
  • 375756 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Ads get stuck on screen

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

Casual Listener

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

672 Views

0 replies

1 likes

  • 672 Views
  • 0 replies
  • 1 likes

Eliminar descarga automatica

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

Newbie

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

17216 Views

0 replies

10 likes

  • 17216 Views
  • 0 replies
  • 10 likes

Unable to Hide Recently Played Artists

Hello, I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferences it keeps turning on again everytime I open the app again. If someb...

Casual Listener

Hello,   I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferen...

trock86

Casual Listener

1513 Views

2 replies

0 likes

  • 1513 Views
  • 2 replies
  • 0 likes

Spotify using 1.8 gb of internal memory on Android marshmalloe

WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but still am puzzled as to why this is happening. Thanks i...

Casual Listener

WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but sti...

Nate900

Newbie

30064 Views

7 replies

1 likes

  • 30064 Views
  • 7 replies
  • 1 likes

samsung tablet A behind the lyrics not working

I have a Samsung Tablet A with Pen and the Behind the Lyrics does not work/show on the tablet. I have uninstalled/reinstalled the app. I am sure i have picked a song that hast the lyrics (i see them on my phone app). I have checked my settings and th...

Casual Listener

I have a Samsung Tablet A  with Pen and the Behind the Lyrics does not work/show on the tablet.  I have uninstalled/reinstalled the app.  I am sure i have picked a song that hast the l...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Bug

Hii anyone also has the problem that sometime the song is played in full screen and sometime not?

Casual Listener

Hii anyone also has the problem that sometime the song is played in full screen and sometime not? 

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Samsung s8 clear view cover controls

I've tried searching for this online, but haven't found anything.. On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android on it, so maybe that has something to do with it? I was able to us...

Casual Listener

I've tried searching for this online, but haven't found anything..   On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android o...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes

Can't log in on android

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please look into this issue?

Visitor

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please l...

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes

Will devs fix the lockscreen for TouchWiz already?

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

Casual Listener

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

On behalf of all free android users, You suck.

As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. Lets face it, your buisness model sucks on the android pl...

Regular

As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. &nbsp...

AlexFDR

Regular

10860 Views

4 replies

27 likes

  • 10860 Views
  • 4 replies
  • 27 likes

Solved!! Delete cache and saved data

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", under "Other" would be the easiest way. But would tha...

Newbie

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", un...

Joe

Community Legend

3218 Views

1 replies

0 likes

  • 3218 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to change storage location

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a way to change it. I have already tried looking in the...

Casual Listener

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a wa...

K00lDudE1

Casual Listener

2509 Views

2 replies

0 likes

  • 2509 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloads not saving keeps deleting after downloaded then green signal dissappear

Spoiler (Highlight to read) Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded 15 gb music downloaded twice now .Im using an sd card no virus .just keeps doingthis since last ...

Casual Listener

  Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded  15 gb music downloaded twice now . Im using an sd card no...

dwalkertinonee

Casual Listener

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

The "No storage area found" problem

Hello So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two then closes and the "No Storage Area Found" notification pop...

Newbie

Hello   So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two ...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Wont let me log in

Spotify won't let me login, i entered my username and password, press on the login button it loads for a few secondes and stops. It doesn't enter AT ALL!I've tried my email instead of username, tried resetting my password, and tried logging in from t...

Casual Listener

Spotify won't let me login, i entered my username and password, press on the login button  it loads for a few secondes and stops. It doesn't enter AT ALL! I've tried my email instead of usernam...

KevinTheUnicorn

Casual Listener

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Spotify on Philips 55PUS8809

For several weeks Spotify connect stopped working on my Philips 55PUS8809.-TV reset to factory defaults-Last Android TV Software Update installed-Spotify Software (re-) installed on all devices Playing Spotify on PC and Handy works perfect, even the ...

Newbie

For several weeks Spotify connect stopped working on my Philips 55PUS8809. -TV reset to factory defaults -Last Android TV Software Update installed -Spotify Software (re-) installed on all devices...

Sotravelling

Newbie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Spotify Offline with Samsung Gear S3

I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows that is is downloaded, however if I want to pair my bl...

Newbie

I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows tha...

1293 Views

0 replies

2 likes

  • 1293 Views
  • 0 replies
  • 2 likes

Solved!! New Spotify Equalizer

On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the old app. Also if I make a change in the Audio Effe...

Casual Listener

On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the...

lizabee43

Newbie

5056 Views

5 replies

2 likes

  • 5056 Views
  • 5 replies
  • 2 likes

Login on phone doesn't work

Hey there, I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing happens when i try to connect to the spotify music app. It...

Newbie

Hey there,  I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing ...

190 Views

0 replies

0 likes

  • 190 Views
  • 0 replies
  • 0 likes