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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6953 Views

0 replies

7 likes

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Fix slow app in case of many libraries and/or offline songs

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...

Newbie

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...

536 Views

0 replies

3 likes

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Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Casual Listener

Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...

CryticalAce

Spotify Star

1709 Views

5 replies

0 likes

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Can't change track from streering wheel controls

Over the last few days I've noticed an issue where I cant change tracks up or down through the car's streering wheel controls. This coincides with a recent update to the spotify app 24/01/2018). Volume works fine and changing tracks on other apps wor...

Casual Listener

Over the last few days I've noticed an issue where I cant change tracks up or down through the car's streering wheel controls. This coincides with a recent update to the spotify app 24/01/2018). Volu...

Psson

Casual Listener

13623 Views

2 replies

7 likes

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Solved!! Spotify car app doesn't work anymore

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps. Only Spotify doesn't show up. I've already tried to uninst...

Casual Listener

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017.   The bluetooth connection works fine with other apps...

Pablo2102

Regular

4373 Views

8 replies

1 likes

Android
Car player
Ford
Update
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Superuser Contribution Descargas

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta. Gracias

Newbie

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta.&...

Leonardo

Roadie

1272 Views

1 replies

0 likes

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Solved!! Unable to sync local files

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...

Casual Listener

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...

phan_times

Community Legend

1904 Views

3 replies

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Unable to log in

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...

Newbie

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app.  Each time I log i...

phan_times

Community Legend

378 Views

1 replies

0 likes

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What is the difference between my library and playlist?

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?

Visitor

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...

phan_times

Community Legend

8170 Views

3 replies

0 likes

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Spotify notifcation player opens on Android when phone is plugged into Computer

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...

Newbie

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...

412 Views

0 replies

0 likes

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Google Pixel - Album art has stopped to load

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...

Casual Listener

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...

mansingh95

Casual Listener

808 Views

3 replies

0 likes

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Solved!! Cant save my music to SD card

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage

Casual Listener

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage 

phan_times

Community Legend

823 Views

3 replies

0 likes

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Music automatically pauses with email notification

I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...

Newbie

I have an issue with the most recent version of Spotify on my Note 8.  When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...

howardnorberg

Casual Listener

5589 Views

1 replies

0 likes

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No bluetooth control in car until I change app permissions

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works.However, I have to do this EVERY TIME I connect in my car - which is...

Newbie

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works. However, I have...

891 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify not responding on Samsung Galaxy 10.1 tablets (GT-P7510)

In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?". This happens on both of my tablets. Spotify works fine when accessed through the app on my iPhone so I know it's not the network. ...

Casual Listener

In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?".  This happens on both of my tablets.  Spotify works fine when accesse...

phan_times

Community Legend

3792 Views

1 replies

0 likes

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[Android] Unavailable Song

I cannot play this song!I cannot play this song 

Visitor

I cannot play this song! I cannot play this song  

263 Views

0 replies

0 likes

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songs

I downloaded 3 new playlists, but they are not showing up under my songs so that I can shuffle through all of the songs I have downloaded, and not just one playlist at a time. How do I fix this?

Newbie

I downloaded 3 new playlists, but they are not showing up under my songs so that I can shuffle through all of the songs I have downloaded, and not just one playlist at a time. How do I fix this?

phan_times

Community Legend

341 Views

1 replies

0 likes

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Superuser Contribution My spotify storage its gone

I want change the Internal Storage to SD Card, but the storage configuration are gone... Sorry i'm brazillian, then the language of picture are Portuguese.. and sry for my bad english too... Also how can see Storage in portuguese : "Armazenamento" is...

Casual Listener

I want change the Internal Storage to SD Card, but the storage configuration are gone...     Sorry i'm brazillian, then the language of picture are Portuguese.. and sry for my bad englis...

nicolle_490

Regular

476 Views

2 replies

0 likes

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Superuser Contribution Music randomly stops playing

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstalled and reinstalled the app and it continues. On Cox...

Casual Listener

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstall...

Melody

Spotify

762 Views

1 replies

1 likes

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Android Auto

Boa tarde!Utilizo o Android Auto perfeitamente na central multimidia de meu carro. Tenho apenas um problema em que nao aparecem todas as musicas de minhas playlists no carro. Como se fosse um limite de quantidade de musicas. Isto e normal? Ha previsa...

Newbie

Boa tarde! Utilizo o Android Auto perfeitamente na central multimidia de meu carro. Tenho apenas um problema em que nao aparecem todas as musicas de minhas playlists no carro. Como se fosse um limit...

324 Views

0 replies

0 likes

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