Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106428 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215806 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568976 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469373 Views
577 replies
40 likes
I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling the app and re-downloading everything again?
I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling...
391 Views
0 replies
0 likes
Why the need to download Spotify tracks as they still seem to be available offline when I have no wi fi
Why the need to download Spotify tracks as they still seem to be available offline when I have no wi fi
Community Legend
516 Views
1 replies
0 likes
I'm fairy new 2 all this but I downloaded an album from spotify 2 my android & now I can't find it anywhere..could sum1 help plz??
I'm fairy new 2 all this but I downloaded an album from spotify 2 my android & now I can't find it anywhere..could sum1 help plz??
Newbie
84137 Views
5 replies
1 likes
Hi,Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop. Anybody help is appreciated
Hi, Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop. Anybody help is appreciated
Casual Listener
453 Views
1 replies
0 likes
Moin,ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0) Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird im Hintergrund ausgefuehrt" und die Musik verstummt.Der Schie...
Moin, ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0) Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird...
584 Views
0 replies
0 likes
I have a brand new Nokia 8 with latest Android Oreo.Spotify stops playing my playlist when both online and offline. This happens randomly in the middle of a track. It is perhaps of some phone activities in the background? Don't know. Anyone who can h...
I have a brand new Nokia 8 with latest Android Oreo. Spotify stops playing my playlist when both online and offline. This happens randomly in the middle of a track. It is perhaps of some phone ...
Newbie
2738 Views
5 replies
0 likes
Went into profile settings and it wont let me change from USA.
Went into profile settings and it wont let me change from USA.
Community Legend
532 Views
2 replies
0 likes
I've got a playlist with about 700 songs, but spotify's only playing about 200 of them. I'm playing in shuffle mode and the 200 songs are at a random position in the playlist, but everytime I start the playlist nearly the same about 200 songs are pla...
I've got a playlist with about 700 songs, but spotify's only playing about 200 of them. I'm playing in shuffle mode and the 200 songs are at a random position in the playlist, but everytime I start t...
Newbie
1315 Views
2 replies
4 likes
hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las canciones, intente reinstalar pero no tuve solucion, tengo...
hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las cancion...
544 Views
0 replies
0 likes
I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.
I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.
647 Views
0 replies
1 likes
So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user that has the free subscription, and I'm completely f...
So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user t...
Roadie
581 Views
1 replies
0 likes
The new mobile app update is absolute **bleep**. I can't access ANY of the songs I'd saved and it gives me limited access to the artists I'm following/have songs from and the albums that I've saved/saved songs from. Unless I go premium I'm sure that ...
The new mobile app update is absolute **bleep**. I can't access ANY of the songs I'd saved and it gives me limited access to the artists I'm following/have songs from and the albums that I've saved/s...
2444 Views
0 replies
22 likes
hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs from the same album i know its in are playable, but th...
hey, i've found a song i like on youtube ("sleep thru ur alarms" by Lontalius) and i saw it on spotify when i searched for it but it was greyed out and said "unknown album". the rest of the songs fro...
364 Views
0 replies
0 likes
The app doesn't let me pay for the premium via PayPal or credit card Which work internationally
The app doesn't let me pay for the premium via PayPal or credit card Which work internationally
Roadie
784 Views
1 replies
0 likes
Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about?And for god's sake, wheres the search within a playlist, so I can verify if I already added a song?
Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about? And for god's sake, wheres the search within a playlist, so I can verify i...
Not applicable
2230 Views
5 replies
1 likes
Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to the playlist i have to listen to the first few songs...
Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to t...
Roadie
575 Views
1 replies
0 likes
Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with variety. I want to be able to indicate I like certain songs/ ban...
Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with vari...
536 Views
0 replies
0 likes
Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks
Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks
362 Views
0 replies
0 likes
Dear Spotify!The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted with difficult-to dismiss, intrusive, full-screen ads.Wh...
Dear Spotify! The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted w...
460 Views
0 replies
0 likes
Dear Spotify!The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spotify (not adbook) account, the log in screen has a quickly vibrat...
Dear Spotify! The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spot...
Regular
878 Views
2 replies
0 likes
