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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Unable to sync local files

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...

Casual Listener

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...

phan_times

Community Legend

1910 Views

3 replies

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Unable to log in

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...

Newbie

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app.  Each time I log i...

phan_times

Community Legend

381 Views

1 replies

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What is the difference between my library and playlist?

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?

Visitor

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...

phan_times

Community Legend

8184 Views

3 replies

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Spotify notifcation player opens on Android when phone is plugged into Computer

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...

Newbie

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...

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Google Pixel - Album art has stopped to load

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...

Casual Listener

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...

mansingh95

Casual Listener

811 Views

3 replies

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Solved!! Cant save my music to SD card

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage

Casual Listener

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage 

phan_times

Community Legend

833 Views

3 replies

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Music automatically pauses with email notification

I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...

Newbie

I have an issue with the most recent version of Spotify on my Note 8.  When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...

howardnorberg

Casual Listener

5603 Views

1 replies

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No bluetooth control in car until I change app permissions

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works.However, I have to do this EVERY TIME I connect in my car - which is...

Newbie

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works. However, I have...

895 Views

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Solved!!Superuser Contribution Spotify not responding on Samsung Galaxy 10.1 tablets (GT-P7510)

In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?". This happens on both of my tablets. Spotify works fine when accessed through the app on my iPhone so I know it's not the network. ...

Casual Listener

In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?".  This happens on both of my tablets.  Spotify works fine when accesse...

phan_times

Community Legend

3798 Views

1 replies

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[Android] Unavailable Song

I cannot play this song!I cannot play this song 

Visitor

I cannot play this song! I cannot play this song  

265 Views

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songs

I downloaded 3 new playlists, but they are not showing up under my songs so that I can shuffle through all of the songs I have downloaded, and not just one playlist at a time. How do I fix this?

Newbie

I downloaded 3 new playlists, but they are not showing up under my songs so that I can shuffle through all of the songs I have downloaded, and not just one playlist at a time. How do I fix this?

phan_times

Community Legend

345 Views

1 replies

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Superuser Contribution My spotify storage its gone

I want change the Internal Storage to SD Card, but the storage configuration are gone... Sorry i'm brazillian, then the language of picture are Portuguese.. and sry for my bad english too... Also how can see Storage in portuguese : "Armazenamento" is...

Casual Listener

I want change the Internal Storage to SD Card, but the storage configuration are gone...     Sorry i'm brazillian, then the language of picture are Portuguese.. and sry for my bad englis...

nicolle_490

Regular

478 Views

2 replies

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Superuser Contribution Music randomly stops playing

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstalled and reinstalled the app and it continues. On Cox...

Casual Listener

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstall...

Melody

Spotify

765 Views

1 replies

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Android Auto

Boa tarde!Utilizo o Android Auto perfeitamente na central multimidia de meu carro. Tenho apenas um problema em que nao aparecem todas as musicas de minhas playlists no carro. Como se fosse um limite de quantidade de musicas. Isto e normal? Ha previsa...

Newbie

Boa tarde! Utilizo o Android Auto perfeitamente na central multimidia de meu carro. Tenho apenas um problema em que nao aparecem todas as musicas de minhas playlists no carro. Como se fosse um limit...

327 Views

0 replies

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Usuario indevido na conta

necessito urgente de uma ajudaestou a muito tempo sem acessar o site do spotify e hoje fui acessar para mudar meu e-mail (criei um novo) e so acesso a conta pelo facebook. ao entrar nas configuracoes descobri de alguma forma estava aparecendo um emai...

Newbie

necessito urgente de uma ajuda estou a muito tempo sem acessar o site do spotify e hoje fui acessar para mudar meu e-mail (criei um novo) e so acesso a conta pelo facebook. ao entrar nas c...

317 Views

0 replies

1 likes

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Spotify Mini Player Concept

Spotify does not pause playing music when an incomong call comes through on my new Google Pixel 2 XL - I would like to activate this notification? Any ideas please?

Casual Listener

Spotify does not pause playing music when an incomong call comes through on my new Google Pixel 2 XL - I would like to activate this notification? Any ideas please?

phan_times

Community Legend

452 Views

3 replies

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Solved!!Superuser Contribution Problemas con las canciones descargadas

Hace unos dias descargue todas las canciones de mi biblioteca pero cuando pongo el modo offline o no tengo conexion las canciones no se reproducen y me dice que no estan disponibles. La musica la baje a traves de wifi, desbincule mis dispositivos off...

Casual Listener

Hace unos dias descargue todas las canciones de mi biblioteca pero cuando pongo el modo offline o no tengo conexion las canciones no se reproducen y me dice que no estan...

vnm07

Newbie

22149 Views

3 replies

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Spotify player controls notification reappears even when I've quit the app and swiped it away. S8+

I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere a few minutes later. I know I could get rid of it by turning ...

Newbie

I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere ...

471 Views

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2 likes

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Keeps moving music from SD to internal storage

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves back to internal storage. I have had no other prob...

Newbie

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves...

phan_times

Community Legend

5227 Views

4 replies

9 likes

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