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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify player controls notification reappears even when I've quit the app and swiped it away. S8+

I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere a few minutes later. I know I could get rid of it by turning ...

Newbie

I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere ...

465 Views

0 replies

2 likes

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Keeps moving music from SD to internal storage

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves back to internal storage. I have had no other prob...

Newbie

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves...

phan_times

Community Legend

5215 Views

4 replies

9 likes

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Can only view songs in Playlists and Albums.

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...

Casual Listener

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...

phan_times

Community Legend

941 Views

3 replies

0 likes

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Spotify crashes regularly

My wife and I are both Spotify Premium users. We have been using Spotify successfully for over two years. However, over the last three months we have been experiencing regular crashes when using Spotify. Here is our usage pattern:We both have most of...

Casual Listener

My wife and I are both Spotify Premium users.  We have been using Spotify successfully for over two years.  However, over the last three months we have been experiencing regular crashes whe...

phan_times

Community Legend

991 Views

4 replies

0 likes

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Videos Culture II

I've seen screenshots and videos of people that when they play (i think in iphone) the new migo's album Culture II or the playlist Rap Caviar it appears a video with the song, but it doesn't appears to me. that's what i mean https://www.instagram.com...

Casual Listener

I've seen screenshots and videos of people that when they play (i think in iphone) the new migo's album Culture II or the playlist Rap Caviar it appears a video with the song, but it doesn't appears ...

phan_times

Community Legend

1611 Views

4 replies

0 likes

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Spotify no longer playing through ford sync

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.

Casual Listener

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work. 

Pablo2102

Regular

7071 Views

7 replies

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Help me

What is the tiny bar beneath the cover on the song ? 

Newbie

What is the tiny bar beneath the cover on the song ? 

phan_times

Community Legend

363 Views

1 replies

0 likes

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Android: Crackling/Popping while playing Music

There are crackling/popping noices when liscening to music on my mobile Android device via the Spotify app.Anything I could do about it? I have already tried clearind data & cache and reinstalling the app. This problem also occurs when changing headp...

Newbie

There are crackling/popping noices when liscening to music on my mobile Android device via the Spotify app. Anything I could do about it?   I have already tried clearind data & cache and ...

lil_l0st

Casual Listener

3331 Views

2 replies

0 likes

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Samsung S8+ freezing for no reason

I'm having some major problems using Spotify on my Samsung S8+. The problem is that every now and then Spotify stops playing and will not respond to anything. Sometimes it will play nonstop for 10 minutes and sometimes all day. It doesn't help to for...

Newbie

I'm having some major problems using Spotify on my Samsung S8+.  The problem is that every now and then Spotify stops playing and will not respond to anything. Sometimes it will play nonstop fo...

phan_times

Community Legend

627 Views

1 replies

0 likes

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Google Assistant/Google Home - Can't ask for personal playlist

Is there a specific reason why I can call out to my google assistant to play a public playlist but when I ask it to play a personal playlist, it won't call it up? I've even tried creating a shotcut in the google assistant, this was I could type out t...

Newbie

Is there a specific reason why I can call out to my google assistant to play a public playlist but when I ask it to play a personal playlist, it won't call it up? I've even tried creating a shotcut i...

746 Views

0 replies

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Spotify crash

Help! Lately i've been having this problem on my SAMSUNG GALAXY NOTE 8, does anyone know how to solve this problem?

Newbie

Help!   Lately i've been having this problem on my SAMSUNG GALAXY NOTE 8, does anyone know how to solve this problem?    

phan_times

Community Legend

622 Views

1 replies

0 likes

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Offline songs stopped working

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

phan_times

Community Legend

777 Views

6 replies

0 likes

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Pausing after EVERY song!!

Over the last few weeks my spotify has developed a seriously annoying issue, it pauses after EVERY single song, doesn't matter if I am on Wi-Fi or using data, whether the playlist is downloaded or not, it's very frustrating, I don' have power save sw...

Newbie

Over the last few weeks my spotify has developed a seriously annoying issue, it pauses after EVERY single song, doesn't matter if I am on Wi-Fi or using data, whether the playlist is downloaded or no...

phan_times

Community Legend

908 Views

1 replies

0 likes

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Solved!! Cannot connect with spotify connect

I am using the spotify app for android and cannt connect with my Rx a830. Everything was fine but today it don't work. What should I do?

Casual Listener

I am using the spotify app for android and cannt connect with my Rx a830. Everything was fine but today it don't work. What should I do?

Maik042000

Casual Listener

807 Views

4 replies

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Can Spotify keep the album order in offline mode?

Hello, When I download a full album on Spotify (to play in offline mode) I just can play this album in alphabetic order Creating a playlist just for the album is thr only solution?Best Regards

Casual Listener

Hello,   When I download a full album on Spotify (to play in offline mode) I just can play this album in alphabetic order 😕 Creating a playlist just for the album is thr only solution? Be...

caiosantanaj

Casual Listener

715 Views

4 replies

0 likes

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Superuser Contribution Forgot username and email adress

Hello everyone, I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with spotify. Now, I cant remember my email address and my userna...

Visitor

Hello everyone,   I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with ...

user-removed

Not applicable

681 Views

2 replies

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App taking up an enormous amount of space on my internal storage..

Hello Spotify, At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). Using my phone's storage setting, i am able to "clear cache...

Visitor

Hello Spotify,  At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). U...

phan_times

Community Legend

3183 Views

1 replies

0 likes

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Data communication

Hi, I have problem with data communication. All information in screenshots

Newbie

Hi, I have problem with data communication. All information in screenshots

306 Views

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Change Name

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

Newbie

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

phan_times

Community Legend

431 Views

1 replies

0 likes

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