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My Spotify account is not connecting to wifi

My Spotify account is not connecting to wifi

Avatar of Sg261
Newbie
2018-03-19 09:18 PM

My phone is fully connected to wifi,and all other apps that use wifi on my phone function properly.However,the Spotify app doesn't allow me to search up/play any songs that aren't downloaded,and instead only allows me to play songs that are already downloaded.

Does anyone know how I can fix this please?

(P.S. I've also tried connecting Spotify to my data,the same thing happened)

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Avatar of Maria_B
Moderator
Moderator
2018-03-22 03:30 AM

Hey @Sg261!

 

Welcome to the Spotify Community.

 

Just to check, are you getting any error message? Also, give it a try reinstalling the app and see if you're still experiencing the same issue. Here's how.

 

Keep us posted,

Maria_BModerator
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