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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6970 Views

0 replies

7 likes

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Data communication

Hi, I have problem with data communication. All information in screenshots

Newbie

Hi, I have problem with data communication. All information in screenshots

306 Views

0 replies

0 likes

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Change Name

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

Newbie

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

phan_times

Community Legend

431 Views

1 replies

0 likes

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Android App only Shows Black empty Start screen

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any ideas?

Casual Listener

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any  ideas? 

phan_times

Community Legend

969 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Does Anyone's Spotify Look Like This?

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

Visitor

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

19bjohnson2

Casual Listener

33768 Views

14 replies

5 likes

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  • 14 replies
  • 5 likes

Solved!! Ford Sync3 isn´t working any more

Hi,since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more!The Spotify app doesn´t appear any more, in my Ford Focus 2017.A friend of mine also has this problem with his Ford Foruc...

Newbie

Hi, since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more! The Spotify app doesn´t appear any more, in my Ford Focus 2017. A...

voorti

Newbie

2678 Views

2 replies

0 likes

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Why are things not easy to karioki from spotify, its easy enough to subvert with a mic.

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent there Tunewiki. This would result in me being able...

Newbie

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent...

681 Views

0 replies

0 likes

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Spotify wont log in

So I recently had trouble with spotify I logged out and it kept saying I am offline and wouldn't let me log inI redownloaded spotify but now it's saying that my password or username is incorrect. I reset my password and it's saying the same thing.

Newbie

So I recently had trouble with spotify I logged out and it kept saying I am offline and wouldn't let me log in I redownloaded spotify but now it's saying that my password or username is incorrect. I...

1feriid

Newbie

996 Views

4 replies

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reinstating spotify after factory reset on android phone

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset?thanks

Newbie

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset? thanks

phan_times

Community Legend

535 Views

1 replies

0 likes

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Spotify App Size

Hi guys, Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? Thanks,Jonny

Casual Listener

Hi guys,   Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? &nb...

phan_times

Community Legend

4889 Views

1 replies

0 likes

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Storage

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

Newbie

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

phan_times

Community Legend

391 Views

1 replies

0 likes

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  • 1 replies
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Next button not working

Was working fine until the most recent update. Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phone and tried it in two cars and a set of headphones and next ...

Visitor

Was working fine until the most recent update.   Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phon...

untouchcd

Newbie

1583 Views

1 replies

0 likes

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How can I check the number of how many songs there are in a playlist.

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

Casual Listener

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

phan_times

Community Legend

130764 Views

2 replies

5 likes

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Ford Sync does not connect since version 8.4.38.621

Hi, yesterday, a new version (8.4.38.621) was installed automatically on my Sony Xperia X Compact. Now, Ford Sync does not connect to Spotify anymore. The App cannot be found. A reboot of the phone and reset of the Ford Sync software did not help. Bl...

Casual Listener

Hi,   yesterday, a new version (8.4.38.621) was installed automatically on my Sony Xperia X Compact. Now, Ford Sync does not connect to Spotify anymore. The App cannot be found. A reboot of th...

arisgardelis

Newbie

33378 Views

22 replies

4 likes

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  • 22 replies
  • 4 likes

Different songs in PC and android

Hi everyone,I have a student premium account. I can't understand why some songs are not available in the android app, but they are available in the PC app. Here's an example. Can anyone explain me? Thanks everyone!

Newbie

Hi everyone, I have a student premium account. I can't understand why some songs are not available in the android app, but they are available in the PC app. Here's an example. Can anyone explain me?...

CryticalAce

Spotify Star

469 Views

1 replies

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Takes forever to download songs

I was using Spotify today when I realized all the songs I downloaded before, isn't downloaded now. I pressed download all again when I found out it takes 15 minutes just to download 3 songs. I don't know if this is happening because I'm in China, but...

Newbie

I was using Spotify today when I realized all the songs I downloaded before, isn't downloaded now. I pressed download all again when I found out it takes 15 minutes just to download 3 songs. I don't ...

1497 Views

0 replies

0 likes

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Solved!! Google Assistant specific song

Google Assistant understands my song requests (via voice command) and even repeats the song name back to me along with adding the artists name and "Playing on Spotify". See attached screenshot for an example. But Spotify doesn't actually start playin...

Music Fan

Google Assistant understands my song requests (via voice command) and even repeats the song name back to me along with adding the artists name and "Playing on Spotify". See attached screenshot for an...

Joao_Felipe

Newbie

14345 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

Wie kann man in der Android App die Wiedergabe beenden?

Ich wuerde gern die Option Crossfading aendern. Das geht aber nicht da diese Option waehrend einer Wiedergabe ausgegraut ist.Wie kann ich die Weidergabe beenden? Im Player habe ich keine Moeglichkeit gefunden.Ein Neustart pausiert zwar die Weidergabe...

Newbie

Ich wuerde gern die Option Crossfading aendern. Das geht aber nicht da diese Option waehrend einer Wiedergabe ausgegraut ist. Wie kann ich die Weidergabe beenden? Im Player habe ich keine Moeglichke...

2845 Views

0 replies

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is there any way to play "your likes" like a playlist, rather than just 10 second previews?

on the latest pc version of Spotify, I can see all of my liked music and play it like one continuous playlist. on the mobile version, however, it will only allow me to play 10-second song previews and there seems to be no way of fixing the issue shor...

Newbie

on the latest pc version of Spotify, I can see all of my liked music and play it like one continuous playlist. on the mobile version, however, it will only allow me to play 10-second song previe...

1460 Views

0 replies

3 likes

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Solved!! Bluetooth and Lock Screen media controls not working

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play... My device and version are as follows:Device: Samsung S8+ (SM-G955W)Spotify Version: 8.4.38.621 armV7I found a few fixes bu...

Casual Listener

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play...    My device and version are as follows: Device: Samsung ...

lenzy1

Casual Listener

34925 Views

10 replies

10 likes

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  • 10 replies
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Cannot Remove Offline Syncing

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data. That took care of the short term problem, the long term problem is that I cannot remove my phone from syncing. I have tried both on my phone and on ...

Casual Listener

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data.   That took care of the short term problem, the long term problem is that I cannot remove ...

mpphill2

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes