Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376046 Views

541 replies

34 likes

Account
Free
  • 376046 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

  • 7551 Views
  • 0 replies
  • 7 likes

Mi musica se corta al abrir otra aplicacion

Buenas noches , queria informar un problema que tengo, que por lo que vi a muchos otros usuarios les sucede tambien , se corta la musica.La musica funciona normalmente con Spotify abierto o en el menu principal del telefono, pero una vez que abro otr...

Visitor

Buenas noches , queria informar un problema que tengo, que por lo que vi a muchos otros usuarios les sucede tambien , se corta la musica. La musica funciona normalmente con Spotify abierto o en el m...

wpendolag

Newbie

2857 Views

1 replies

1 likes

  • 2857 Views
  • 1 replies
  • 1 likes

All my playlists are gone

I just got a new phone and all my playlists are gone when I logged in and wondering what I need to do. I'm a premium member and it seems like all my stuff is missing when I logged in.

Newbie

I just got a new phone and all my playlists are gone when I logged in and wondering what I need to do. I'm a premium member and it seems like all my stuff is missing when I logged in.

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Why can you only download playlists now?

I am so upset. Up until two days ago, I was able to download any song, but now Spotify only allows me to download songs that I have created a playlist for. I want to know why a change was made. I've already done some troubleshooting like reinstalling...

Newbie

I am so upset. Up until two days ago, I was able to download any song, but now Spotify only allows me to download songs that I have created a playlist for. I want to know why a change was made. I've ...

Joe

Community Legend

1677 Views

3 replies

0 likes

  • 1677 Views
  • 3 replies
  • 0 likes

What happens to my playlists if I clear my cache

If I clear the cache on my cellphone, my playlists are also deleted if I enter in the computer for example? I mean, do they dissapear forever or just from my phone?

Newbie

If I clear the cache on my cellphone, my playlists are also deleted if I enter in the computer for example? I mean, do they dissapear forever or just from my phone?

Joe

Community Legend

13095 Views

1 replies

0 likes

  • 13095 Views
  • 1 replies
  • 0 likes

Languange

Installed Spotify on a new phone but the language is on English. System language is Portuguese, already tried to unnistall and install the app (clearing the cache).

Newbie

Installed Spotify on a new phone but the language is on English. System language is Portuguese, already tried to unnistall and install the app (clearing the cache).

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Songs keep skipping whenever connected to Google Home and/or Chromecast

I have an LG G6, Google Home and Google Chromecast. Whenever I connect and play to my Google extensions, songs skip 1 second after another and I do not hear anything but they are playing on the app. When I play it directly from my phone it works prop...

Casual Listener

I have an LG G6, Google Home and Google Chromecast. Whenever I connect and play to my Google extensions, songs skip 1 second after another and I do not hear anything but they are playing on the app. ...

twongy

Casual Listener

38142 Views

12 replies

6 likes

  • 38142 Views
  • 12 replies
  • 6 likes

Spotify doesn't start after installation - Sony Tablet S Android 4.0.3

Hi people, I have tried several times to install Spotify (the current version 8.4.39.673 from Play Store) on my Sony Tablet S running under Android 4.0.3. Each time I get a message that the app was succesfully installed but then when I try to run the...

Casual Listener

Hi people, I have tried several times to install Spotify (the current version 8.4.39.673 from Play Store) on my Sony Tablet S running under Android 4.0.3. Each time I get a message that the app ...

fcantarelli

Newbie

880 Views

4 replies

0 likes

  • 880 Views
  • 4 replies
  • 0 likes

Huawei P8 lite audio cuts out playing spotify through car bluetooth

Hi, I have been having this trouble since some time ago and I apreciate it if somebody could give me an usefull advice about what to do.When I start playing spotify through bluetooth in my car, I have no problems in the first 30 minutes but after tha...

Casual Listener

Hi, I have been having this trouble since some time ago and I apreciate it if somebody could give me an usefull advice about what to do. When I start playing spotify through bluetooth in my car, I h...

Fvarela

Newbie

1256 Views

5 replies

0 likes

  • 1256 Views
  • 5 replies
  • 0 likes

Solved!! Ford Sync does not recognize Spotify

Hi,I've updated Spotify yesterday to version 7.0.0.1369 armV7 on my Huawei P8 (Android 6.0.1) and since the Sync in my Ford Fiesta does Not recognize the app anymore. Any suggestion or should I Just wait for the next update?

Visitor

Hi, I've updated Spotify yesterday to version 7.0.0.1369 armV7 on my Huawei P8 (Android 6.0.1) and since the Sync in my Ford Fiesta does Not recognize the app anymore. Any suggestion or should I J...

yayanipondg

Newbie

26672 Views

65 replies

4 likes

  • 26672 Views
  • 65 replies
  • 4 likes

Log in is not possible

I got a new phone and noe log in to my Account is not working. I changed my password already and downloaded the app again....did not help. Has someone an idea. Dont like to pay for no service but i cannot cancel the Payment either!!!

Newbie

I got a new phone and noe log in to my Account is not working. I changed my password already and downloaded the app again....did not help. Has someone an idea. Dont like to pay for no service but i c...

user-removed

Not applicable

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

No edit option to rearrange playlists! Driving me mad

I've read all the posts about the edit option on playlists but I don't have that option anywhere even if I follow the instructions from all the other posts. Driving me crazy! How do I fix it? I've deleted and reloaded the app. I have a razor phone. H...

Newbie

I've read all the posts about the edit option on playlists but I don't have that option anywhere even if I follow the instructions from all the other posts. Driving me crazy! How do I fix it? I've de...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Queue a playlist

Hi,I sometimes wish I could play a song and then queue a playlist behind it. Could I file this as a feature request?Thanks!Vincent

Newbie

Hi, I sometimes wish I could play a song and then queue a playlist behind it. Could I file this as a feature request? Thanks! Vincent

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

volume control when using Spotify Connect???

I am new to Spotify and testing it by using the Spotify app (version 8.4.32.623) on an Andriod tablet (os7) to control Spotify Connect on my Riva Arena speaker. I have a premium subscription. The only way I can find to control volume is to open the d...

Casual Listener

I am new to Spotify and testing it by using the Spotify app (version 8.4.32.623) on an Andriod tablet (os7) to control Spotify Connect on my Riva Arena speaker. I have a premium subscription. Th...

MiNiMaLiZz

Casual Listener

8943 Views

4 replies

11 likes

  • 8943 Views
  • 4 replies
  • 11 likes

Downloaded music

Hi everybody, I've been a problem with my Spotify app on my device, when I open It there's no my downloaded music, can someone help me with that

Casual Listener

Hi everybody, I've been a problem with my Spotify app on my device, when I open It there's no my downloaded music, can someone help me with that

CzechFencer

Composer

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Local Files do not sync at all

Hello, so I wanted to download a couple songs on my phone, and it doesn't work.It worked a couple of days ago, but now it doesn't work. I already read multiple threads about it but nothing worked. - Phone and PC are in the same network- UPnP is enabl...

Visitor

Hello,   so I wanted to download a couple songs on my phone, and it doesn't work. It worked a couple of days ago, but now it doesn't work.   I already read multiple threads about it bu...

user-removed

Not applicable

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Si interrompe il brano

Mentre ascolto le playlist si interrompe il brano, chiudendosi la app spotify. Ho un samsung galaxy s4. Cosa devo fare? Grazie

Newbie

Mentre ascolto le playlist si interrompe il brano, chiudendosi la app spotify. Ho un samsung galaxy s4. Cosa devo fare? Grazie

766 Views

0 replies

0 likes

  • 766 Views
  • 0 replies
  • 0 likes

Cant click on Podcast on Android

I've recently started listening to podcasts on spotify and it works perfectly fine on the PC app but when I tried clicking on the Podcasts on the android app, it would not respond. If I clicked on the podcast I wanted, nothing would happen. I've trie...

Newbie

I've recently started listening to podcasts on spotify and it works perfectly fine on the PC app but when I tried clicking on the Podcasts on the android app, it would not respond. If I clicked on th...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Spotify Premium ended, now what?

I purchased Spotify in November 28th, last year when it was the offer of 3 months for $4.99 and that ended on February 28th I guess. So my question is, what I have to do now? Cause the music that I downloaded still is there, and sometimes shows up a ...

Newbie

I purchased Spotify in November 28th, last year when it was the offer of 3 months for $4.99 and that ended on February 28th I guess. So my question is, what I have to do now? Cause the music that I d...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify Connect nicht moeglich

Hallo, seit der letzten Spotify Android App-Version werden keine Wiedergabe-Geraete mehr angezeigt - Spotify Connect ist nicht nutzbar.Geraete:Sonos Play 1, Onkyo Receiver, Medion Lifestream 2 usw.Eine aeltere App-Version (manuell installiert) funkti...

Newbie

Hallo, seit der letzten Spotify Android App-Version werden keine Wiedergabe-Geraete mehr angezeigt - Spotify Connect ist nicht nutzbar. Geraete: Sonos Play 1, Onkyo Receiver, Medion Lifestream...

FloG93

Casual Listener

8915 Views

1 replies

0 likes

  • 8915 Views
  • 1 replies
  • 0 likes

Cant Login? Automatically logged out

So ive tried almost every option so far, I uninstalled the application and reinstalled it, signed up with facebook, created a whole new account, changed my password, tried it on a whole different phone (same steps), but only got to login through my d...

Casual Listener

So ive tried almost every option so far, I uninstalled the application and reinstalled it, signed up with facebook, created a whole new account, changed my password, tried it on a whole different pho...

VANTEROUS

Casual Listener

7753 Views

11 replies

2 likes

  • 7753 Views
  • 11 replies
  • 2 likes