Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118002 Views

27 replies

4 likes

  • 118002 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237490 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237490 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598229 Views

79 replies

3 likes

  • 598229 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490808 Views

581 replies

42 likes

Account
Free
  • 490808 Views
  • 581 replies
  • 42 likes

Spotify vehicle controls no longer work

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. If I launch Google Play Music the controls work as expec...

Casual Listener

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. &...

4jornas

Newbie

2003 Views

4 replies

0 likes

  • 2003 Views
  • 4 replies
  • 0 likes

where is the "songs" playlist

I am using Spotify free version. On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This used to be the "starred" playlist that Spotify changes a few ...

Newbie

I am using Spotify free version.   On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This u...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Unable to listen local files on android

I added some local files to my playlist on desktop app and then tried to sync on android mobile.The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist but it's grey).I already make sure that they're in s...

Newbie

I added some local files to my playlist on desktop app and then tried to sync on android mobile. The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

USB C Headphone Controls - Double Click for "Next" song not working.

I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Play Music, the controls work ( including double clic...

Casual Listener

I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Pl...

636 Views

0 replies

1 likes

  • 636 Views
  • 0 replies
  • 1 likes

Pixel 2 | Android 8.1.0 | USB-C Headphone Adapter double Press not working

Hey Guys, i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, the music pauses. But if i press it twice (next song), nothi...

Newbie

Hey Guys,   i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, ...

noonyez

Casual Listener

1347 Views

2 replies

7 likes

  • 1347 Views
  • 2 replies
  • 7 likes

cant open artist page on Android device

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlists/albums in the search bar. I am online in de sett...

Newbie

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlis...

Julian

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify notifications make the cursor lag on Chromebook

Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify minimized, a notification pops up with the name of th...

Newbie

Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify mi...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
  • 0 likes

( Android ) Spotify Music Cuts Out Completely

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs.Some songs would play smoothly, most songs would cut out completely. While o...

Newbie

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs. Some songs would play s...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Headset - Triple-press button for "Previous song"

I have a Sennheiser MM70s single-button earphone headset. The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current song On my other music apps this works fine, but on Android Spotify th...

Casual Listener

I have a Sennheiser MM70s single-button earphone headset.   The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current so...

ramsesvv

Newbie

50328 Views

34 replies

54 likes

  • 50328 Views
  • 34 replies
  • 54 likes

Solved!! How to install spotify on foreign android phone (I have premium swedish account)

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use a Thai carrier while I am in Thailand. I now try to d...

Casual Listener

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use ...

alkhalilfamily

Newbie

142403 Views

17 replies

0 likes

  • 142403 Views
  • 17 replies
  • 0 likes

Songs vanished from playlist???

Hey guys,earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?

Newbie

Hey guys, earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?  

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Discover weekly not updating

Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and reinstalled, unfollowed and refollowed the playlist etc. Nothing is...

Newbie

Hello!    My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and r...

472 Views

0 replies

0 likes

Discover Weekly
  • 472 Views
  • 0 replies
  • 0 likes

Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

Regular

Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...

Polerico

Regular

967 Views

4 replies

0 likes

  • 967 Views
  • 4 replies
  • 0 likes

Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

Casual Listener

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...

TenaciousT63

Newbie

4604 Views

7 replies

19 likes

  • 4604 Views
  • 7 replies
  • 19 likes

Removing/Deleting Credit Card Information

Hi, How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely. Thanks,

Newbie

Hi,   How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely.   Thanks,

3125 Views

0 replies

47 likes

  • 3125 Views
  • 0 replies
  • 47 likes

Rated -100 toilet

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain washing company anyways.

Casual Listener

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain was...

NoAcer

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Descarga error

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica que esta descargada la cancion y no puedo oirla, me g...

Newbie

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica qu...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

Newbie

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...

phan_times

Community Legend

1502 Views

1 replies

0 likes

  • 1502 Views
  • 1 replies
  • 0 likes

Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

Casual Listener

Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...

Grazig

Newbie

2177 Views

1 replies

5 likes

a2dp
bluetooth
  • 2177 Views
  • 1 replies
  • 5 likes

Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

Casual Listener

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...

MrNobody1

Casual Listener

3897 Views

2 replies

0 likes

  • 3897 Views
  • 2 replies
  • 0 likes