Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209218 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558250 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461634 Views
575 replies
39 likes
I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...
I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...
Casual Listener
4510 Views
3 replies
0 likes
No radio capability on my note 8
No radio capability on my note 8
339 Views
0 replies
0 likes
Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...
Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...
Composer
634 Views
1 replies
0 likes
Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and decided to start giving Spotify a go over Google Play. When I connect via Bluetooth...
Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and de...
Newbie
5055 Views
2 replies
1 likes
Hello, I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an android smartphone and even I´ve erased the memory but it doesn´t ...
Hello, I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an androi...
Composer
524 Views
1 replies
1 likes
Hi to everyone! Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to try again. I' premium user and I have never use any crack a...
Hi to everyone! Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to...
Casual Listener
746 Views
2 replies
1 likes
Logic presale tickets are asking for a code from spotify I can not find it.
Logic presale tickets are asking for a code from spotify I can not find it.
Community Legend
1037 Views
3 replies
0 likes
Buenas tardes¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes" Gracias!!!
Buenas tardes ¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes" Gracias!!!
Composer
1997 Views
1 replies
2 likes
Buen dia.De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas aparecen en color gris, al parecer es por que faltan canciones, la v...
Buen dia. De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas a...
Newbie
6030 Views
6 replies
5 likes
I changed my Facebook password and was logged out of my Spotify account on my Android phone. I've kept trying to login through Facebook repeatedly, but it keeps saying "A Facebook error has occurred. Please try again later". I've changed my password ...
I changed my Facebook password and was logged out of my Spotify account on my Android phone. I've kept trying to login through Facebook repeatedly, but it keeps saying "A Facebook error has occurred....
Casual Listener
1685 Views
1 replies
0 likes
Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa
Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa
Newbie
20204 Views
10 replies
5 likes
Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it on and off, didn't try it though. A couple of hours...
Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it ...
Composer
942 Views
1 replies
0 likes
For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics
For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics
Newbie
705 Views
2 replies
0 likes
I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.
I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.
Newbie
1436 Views
3 replies
0 likes
I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to said artist if I hit start artist radio. If I hit s...
I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to ...
Newbie
1923 Views
2 replies
1 likes
I woke up my phone when i was listening to a podcast (had the podcast list visible as the last open screen)The screen try to refresh but failed it seemed and showed the home screen behind the already visible text.The home screen was the screen which ...
I woke up my phone when i was listening to a podcast (had the podcast list visible as the last open screen) The screen try to refresh but failed it seemed and showed the home screen behind the ...
322 Views
0 replies
0 likes
Hi, I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-mode. Can someone explain to my why this does not work? In my opinion it is unlucky because I often select music with voice commands while driving...
Hi, I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-mode. Can someone explain to my why this does not work? In my opinion it is unlucky be...
Casual Listener
2437 Views
5 replies
5 likes
I want Spotify to pick a same music type songs for me and Song Radio is very helpful but when I switch region to Thailand. Radio is not in app anymore. any help thank.
I want Spotify to pick a same music type songs for me and Song Radio is very helpful but when I switch region to Thailand. Radio is not in app anymore. any help thank.
Community Legend
1445 Views
1 replies
0 likes
Hello! I have Spotify installed on my Pixel 2 and have subscribed to Premium. Some albums it will let me download and some others not. When i click on the 3 dots to then go to click download, the Spotify app will just close. This is only on certain a...
Hello! I have Spotify installed on my Pixel 2 and have subscribed to Premium. Some albums it will let me download and some others not. When i click on the 3 dots to then go to click download...
Roadie
1512 Views
1 replies
0 likes
I can not enter the program on android. On the PC I changed my password and entered, but on the phone I can not. what to do?
I can not enter the program on android. On the PC I changed my password and entered, but on the phone I can not. what to do?
Roadie
628 Views
1 replies
0 likes
