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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106425 Views

26 replies

3 likes

  • 106425 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215783 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215783 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568934 Views

78 replies

3 likes

  • 568934 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469356 Views

577 replies

40 likes

Account
Free
  • 469356 Views
  • 577 replies
  • 40 likes

[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

Newbie

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...

rsabr

Newbie

42959 Views

20 replies

37 likes

  • 42959 Views
  • 20 replies
  • 37 likes

Can't change download/music storage location

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Newbie

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Joe

Community Legend

1667 Views

2 replies

0 likes

  • 1667 Views
  • 2 replies
  • 0 likes

BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

Casual Listener

Hi there!    First of all: I'm a BMW Technician wanting to use Spotify in my car really badly.   The problem now is: Support-Page and every other thread in here are saying, that Co...

deaconblues

Music Fan

4299 Views

7 replies

7 likes

  • 4299 Views
  • 7 replies
  • 7 likes

Chromecast Audio Connection Dropping

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measured the time it takes to drop the connect, but it al...

Casual Listener

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measur...

Jasper_b

Newbie

11899 Views

31 replies

5 likes

  • 11899 Views
  • 31 replies
  • 5 likes

Solved!! I can't find the Offline Mode switch

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I find it? Thanks!

Casual Listener

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I f...

osuf

Newbie

78059 Views

4 replies

0 likes

  • 78059 Views
  • 4 replies
  • 0 likes

Google assistant plays wrong Spotify song

Hello, I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists. I often get a different result than what is asked for. As an example I asked the ...

Casual Listener

Hello,   I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists.   I often...

1010 Views

0 replies

1 likes

Google Assistant
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  • 1 likes

2015 Civic -- "00" in front of song title?

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.

Casual Listener

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.    

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Solved!! This Song Is Not Available

Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it constatnly says "Song is not available" when I know it is, even ...

Regular

Hello,   I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it cons...

gioviskius

Casual Listener

281061 Views

59 replies

12 likes

  • 281061 Views
  • 59 replies
  • 12 likes

Music playlist half available

Hello blokes, I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and artist) and it's able to play. It's like someone is messing...

Visitor

Hello blokes,   I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and...

gioviskius

Casual Listener

1703 Views

4 replies

0 likes

  • 1703 Views
  • 4 replies
  • 0 likes

Notification on the icon

Hi What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing, but it's starting to get realy annoying. Would appreciate ...

Newbie

Hi   What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing...

Jon_UK

Roadie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

New phone - copying all com.spotify.music folder

Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password.If all fodlers are the same, shouldn't the new phone login without asking a passw...

Newbie

Hello,   I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location.  However i am still asked for password. If ...

jsannn

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

Newbie

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

magdachu

Newbie

10119 Views

8 replies

2 likes

  • 10119 Views
  • 8 replies
  • 2 likes

Now Playing Screen - No shuffle/loop option?

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I mainly listen to a playlist on shuffle but occasionally...

Casual Listener

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I...

1057 Views

0 replies

17 likes

  • 1057 Views
  • 0 replies
  • 17 likes

Spotify turns off after leaving the app

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soon as i close the app the music stops and i can't he...

Newbie

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soo...

songassistant

Composer

4289 Views

2 replies

1 likes

  • 4289 Views
  • 2 replies
  • 1 likes

cant get back, beta for spotify

cant get back my spotify beta version on my andriod. is there another beta version?

Newbie

cant get back my spotify beta version on my andriod. is there another beta version?

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

Casual Listener

I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...

cloudyd3

Casual Listener

4521 Views

3 replies

0 likes

  • 4521 Views
  • 3 replies
  • 0 likes

App Requires Data Clear if Logged Out While Offline

Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...

Casual Listener

Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...

songassistant

Composer

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Bluetooth Connection Doesn't Play Sound

Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and decided to start giving Spotify a go over Google Play. When I connect via Bluetooth...

Newbie

Hi guys.    I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet.    I've just purchased a new OnePlus 5 and de...

Hellbilly

Newbie

5063 Views

2 replies

1 likes

  • 5063 Views
  • 2 replies
  • 1 likes

PROBLEM WITH DOWNLOADS

Hello, I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an android smartphone and even I´ve erased the memory but it doesn´t ...

Newbie

Hello,   I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an androi...

songassistant

Composer

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes