Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I cant pay subscription with paypal.

Reply

I cant pay subscription with paypal.

I tried to pay with paypal but it always take me to the "pay by mobile" page. Please help!

20200915_182325.gif
1 Reply

Hey there @hamimimi,   

 

Thanks for posting - we’re here to help!

 

We suggest giving it another try using a private session since this makes sure you won't experience issues with the cache in your browser. It's a good idea to try a different kind of browser as well. 

 

If you still can't see PayPal as a payment option in the incognito window, try subscribing to Premium Duo by using this link. Let us know if you still can't subscribe and we'll investigate this further. 

 

Keep us posted! We'll be happy to lend a hand if you need more help.  

Suggested posts