Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Folders for playlists

To be able to better organize playlists for different themes, moods, genres or over all vibes. For instance, I would love to be able to put all my yoga playlists in one place, all my pump up playlists in one place, all my reading/relaxing stuff in on...

  • Casual Listener
  • To be able to better organize playlists for different themes, moods, genres or over all vibes. For instance, I would love to be able to put all my yoga playlists in one place, all my pump up playlist...
  • Novy
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

min/max release date and listens filtering on /recommendations endpoint

Extra filtering should be added to the /recommendations endpoint to allow the retrieval of tracks that were released between a specific date range, and have a minimum/maximum listen count. This would allow recommendations to be received for a specifi...

  • Music Fan
  • Extra filtering should be added to the /recommendations endpoint to allow the retrieval of tracks that were released between a specific date range, and have a minimum/maximum listen count. This would...
  • Novy
  • Moderator
  • 74 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 74 Views
  • 1 comments
  • 0 votes

followed artists releases chronological feed api endpoint

An endpoint should be added that allows you to query releases for all artists you follow in a chronological feed. This endpoint could be filtered in the standard way but with extra options for date ranges and to include/exclude specific artists only.

  • Music Fan
  • An endpoint should be added that allows you to query releases for all artists you follow in a chronological feed. This endpoint could be filtered in the standard way but with extra options for date r...
  • Novy
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes

Improve Spotify full screen mode.

Hello!Think of spotify full screen mode, the progress bar of the song at the bottom, the song info (such as : song thumbnail, song name, artist name) at the middle left,when we didn't move mouse the progress bar disapear but the song info fix in plac...

  • Casual Listener
  • Hello! Think of spotify full screen mode, the progress bar of the song at the bottom, the song info (such as : song thumbnail, song name, artist name) at the middle left, when we didn't move mouse ...
  • Novy
  • Moderator
  • 88 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 88 Views
  • 1 comments
  • 0 votes

Customize

I think for desktop or mobile it would be cool to be able to customize your own personal profile , like changing the background, changing background colors, etc and being able to display you're favorite artists and show what artists are your favorite...

  • Casual Listener
  • I think for desktop or mobile it would be cool to be able to customize your own personal profile , like changing the background, changing background colors, etc and being able to display you're favor...
  • Novy
  • Moderator
  • 73 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 73 Views
  • 1 comments
  • 0 votes

Il faut proposer une facturation car un compte perso peut aussi servir professionnellement

Bonjour, je suis confrontée à une vraie problématique car je ne peux pas obtenir de facture pour mes paiements. On m'a expliqué que Spotify est destiné à un usage personnel et non professionnel. Mais mon compte personnel me sert aussi à un usage prof...

  • Casual Listener
  • Bonjour, je suis confrontée à une vraie problématique car je ne peux pas obtenir de facture pour mes paiements. On m'a expliqué que Spotify est destiné à un usage personnel et non professionnel. Mais...
  • osornios
  • Spotify Star
  • 101 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 101 Views
  • 1 comments
  • 0 votes

Keyworker subscriptions via Gocertify Me, which markets the app and increas subscriptions

Keywords all around the country have benn giving their all, and music to me is the best relief in this troubling times where we are facing alot of stress and pused to the limits. I'm suggesting a keyworker subscription similar to students subscriptio...

  • Casual Listener
  • Keywords all around the country have benn giving their all, and music to me is the best relief in this troubling times where we are facing alot of stress and pused to the limits.  I'm suggestin...
  • AlejaR
  • Moderator
  • 84 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 84 Views
  • 1 comments
  • 0 votes

Found an error with an audiobook chapter list

I was listening to the fellowship of the ring and noticed that chapter 4 was listed twice and there was no chapter 3. it would be good to have a better checking process for this kind of thing. Especially for such a well known book!

  • Casual Listener
  • I was listening to the fellowship of the ring and noticed that chapter 4 was listed twice and there was no chapter 3.   it would be good to have a better checking process for this kind of thin...
  • osornios
  • Spotify Star
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

Prevent Edited Music

I am so sick of edited music winding up on playlists or playing scrolling through songs. I would love an option to play “original content only” (non censored)! I am a grown adult. I don’t won’t edited music! This ain’t communist China!!!

  • Casual Listener
  • I am so sick of edited music winding up on playlists or playing scrolling through songs. I would love an option to play “original content only” (non censored)!   I am a grown adult. I don’t wo...
  • AlejaR
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

プレイリストを作成する時とプレイリストを選択する時

プレイリストに曲を追加時、曲のチェックマークをタップして、新規とか既存のプレイリストを選ぶ時に、その曲が入っているプレイリストをまとめて上の方に表示させる機能。プレイリストをたくさん作っている人にはとても便利。なのに今日の夜いきなり無くなっていて残念

  • Casual Listener
  • プレイリストに曲を追加時、曲のチェックマークをタップして、新規とか既存のプレイリストを選ぶ時に、その曲が入っているプレイリストをまとめて上の方に表示させる機能。プレイリストをたくさん作っている人にはとても便利。 なのに今日の夜いきなり無くなっていて残念
  • Kiril
  • Moderator
  • 105 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 105 Views
  • 1 comments
  • 0 votes

Spotify Kids for Switzerland

Today I found out about Spotify Kids and was completely thrilled because I have two sons aged 5-7. Unfortunately the app and function are not available in Switzerland and that is a real shame in my opinion. In certain situations, older people in part...

  • Casual Listener
  • Today I found out about Spotify Kids and was completely thrilled because I have two sons aged 5-7. Unfortunately the app and function are not available in Switzerland and that is a real shame in my o...
  • Ivelina
  • Moderator
  • 246 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 246 Views
  • 1 comments
  • 0 votes

Please bring back “Your Library” as it was before.

Spotify decided to change the icons in “Your Library” section from being 2 to 3 for each row. This makes my eyes hurt because:1. The icons are smaller and I can’t see what’s in the image;2. Now everything is all piled up and the order of the icons do...

  • Casual Listener
  • Spotify decided to change the icons in “Your Library” section from being 2 to 3 for each row.   This makes my eyes hurt because: 1. The icons are smaller and I can’t see what’s in the image; ...
  • AlejaR
  • Moderator
  • 120 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 120 Views
  • 1 comments
  • 0 votes

Offer monthly fees for low income earners, older adults (seniors), fixed income and those in need.

These days, we want to reduce barriers to quality music, information and culture. Some older adults ( seniors) and low income or fixed income earners cannot afford your monthly fee. Find a way to offer supplemented plans for those categories of users...

  • Casual Listener
  • These days, we want to reduce barriers to quality music, information and culture. Some older adults ( seniors) and low income or fixed income earners cannot afford your monthly fee. Find a way to off...
  • AlejaR
  • Moderator
  • 125 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 125 Views
  • 1 comments
  • 0 votes

New Update 3/1/24

I do not like the new layout with the playlist featured on the right of my desktop app. I want it back in the middle so I can see if it's a song that I already like or not & make it easier to move songs around in the playlist. This new version is not...

  • Casual Listener
  • I do not like the new layout with the playlist featured on the right of my desktop app. I want it back in the middle so I can see if it's a song that I already like or not & make it easier to mov...
  • AlejaR
  • Moderator
  • 98 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 98 Views
  • 1 comments
  • 0 votes

Update Button to Move Songs to the Top of Playlists

Hello Spotify Community, Update Button to Move Songs to the Top of Playlists I have a suggestion that I believe would make playlists even more user-friendly. Many of us have long playlists, and it would be fantastic to have a small up arrow button, e...

  • Casual Listener
  • Hello Spotify Community,   Update Button to Move Songs to the Top of Playlists   I have a suggestion that I believe would make playlists even more user-friendly. Many of us have long pl...
  • Joan
  • Moderator
  • 101 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 101 Views
  • 1 comments
  • 0 votes

playlists folders

Create playlists with playlist inside. “Folders”for example a playlist titled: favorites. inside you have multiple playlists each dedicated to your favorite songs separated by artist. or you have a playlist titled “gym” and inside are playlists separ...

  • Casual Listener
  • Create playlists with playlist inside. “Folders” for example a playlist titled: favorites.  inside you have multiple playlists each dedicated to your favorite songs separated by artist.  ...
  • Joan
  • Moderator
  • 76 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 76 Views
  • 1 comments
  • 0 votes

Adicionar uma das músicas baixadas como toque/som do Smartphone

Seria interessante poder adicionar como toque/som de chamada do meu Smartphone uma das músicas baixadas no Spotify.

  • Casual Listener
  • Seria interessante poder adicionar como toque/som de chamada do meu Smartphone uma das músicas baixadas no Spotify. 
  • Joan
  • Moderator
  • 73 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 73 Views
  • 1 comments
  • 0 votes

favourites

Be able to favorite songs, exactly like you used to "like" songs which automatically placed them in your "liked songs" playlist. I think everyone has loads of songs in their liked playlist, but i wish they had another by its side called favorites so ...

  • Casual Listener
  • Be able to favorite songs, exactly like you used to "like" songs which automatically placed them in your "liked songs" playlist.   I think everyone has loads of songs in their liked playlist,&...
  • Joan
  • Moderator
  • 96 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 96 Views
  • 1 comments
  • 0 votes

Fire the UI team.

I understand that they need a reason to be employed but incorporating UI elements that no one asked for, or changing parts of the UI that worked fine is not the way to go about it. Do you even test new UI elements? No one likes them, and that is not ...

  • Casual Listener
  • I understand that they need a reason to be employed but incorporating UI elements that no one asked for, or changing parts of the UI that worked fine is not the way to go about it. Do you even test n...
  • Joan
  • Moderator
  • 96 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 96 Views
  • 1 comments
  • 0 votes

Correct Artist Follow Date (after accidental unfollow)

Spotify should allow for correction of the follow date if an artist is accidentally unfollowed. In addition, Spotify should ask for confirmation before unfollowing an artist. It is far too easy to accidentally click the 'Follow/Unfollow' button.

  • Casual Listener
  • Spotify should allow for correction of the follow date if an artist is accidentally unfollowed. In addition, Spotify should ask for confirmation before unfollowing an artist. It is far too easy to ac...
  • Eni
  • Moderator
  • 74 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 74 Views
  • 1 comments
  • 0 votes