Add Apple and Google Pay
Self explanatory
- Self explanatory
-
-
- Moderator
- 104 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 104 Views
- 1 comments
- 0 votes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Premium Profissional Plan
For people who use Spotify for work, it would be nice to have a plan that benefits them and gives them the easy tools to do the job well.
- For people who use Spotify for work, it would be nice to have a plan that benefits them and gives them the easy tools to do the job well.
-
-
- Moderator
- 95 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 95 Views
- 1 comments
- 0 votes
Friends Plan
Many people want to share a paid plan for different streaming services but not always with their family, sometimes it is with friends and of course the group paying their share and everyone enjoying it is the most important thing if there is a family...
- Many people want to share a paid plan for different streaming services but not always with their family, sometimes it is with friends and of course the group paying their share and everyone enjoying ...
-
-
- Moderator
- 109 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 109 Views
- 1 comments
- 0 votes
Fix This Huge Mistake
Hi, Spotify. It has come to my attention that you removed the King Willonius version of BBL Drizzy from your app. As someone who has been using Spotify exclusively for the past ten years, I’m sorry to say that these outrageous song removals are more ...
- Hi, Spotify. It has come to my attention that you removed the King Willonius version of BBL Drizzy from your app. As someone who has been using Spotify exclusively for the past ten years, I’m sorry t...
-
-
- Spotify Star
- 182 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 182 Views
- 1 comments
- 0 votes
Remove auto-shuffle from spotify free
My issue with spotify free is the auto-shuffle. While I do understand there needs to be a reason to buy premium, making smart-shuffle automatically on is not a good idea. It makes the experience pretty **bleep** because now when i listen to a playlis...
- My issue with spotify free is the auto-shuffle. While I do understand there needs to be a reason to buy premium, making smart-shuffle automatically on is not a good idea. It makes the experience pret...
-
-
- Moderator
- 124 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 124 Views
- 1 comments
- 0 votes
Subject: Suggestion to improve user experience on Mac and Window
Subject: Suggestion to improve user experience on Mac and WindowsDear Spotify,I'm a big fan of Spotify and appreciate its availability on web browsers and mobile devices. However, I believe there's an opportunity to encourage more users to download t...
- Subject: Suggestion to improve user experience on Mac and Windows Dear Spotify, I'm a big fan of Spotify and appreciate its availability on web browsers and mobile devices. However, I believe there...
-
-
- Moderator
- 123 Views
- 2 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 123 Views
- 2 comments
- 0 votes
AI DJ mix
I donno if its just me or is the AI DJ like another playlist that doesn't bring spice to the decks, yeah I get that it's build on my taste in music but where is the occasional "scratch, additional sound effects" and the likes we get from real DJs who...
- I donno if its just me or is the AI DJ like another playlist that doesn't bring spice to the decks, yeah I get that it's build on my taste in music but where is the occasional "scratch, additional so...
-
-
- Moderator
- 106 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 106 Views
- 1 comments
- 0 votes
Return the collaborater playlist option, aditionally the ability to veiw lyrics for free
This new update sucks, I have to now purchase premuim just to see the lyrics, I promise you spotify that this won't make your profits rise , it just makes your app/website a*s, so I suggest that you bring it back to its original state, try better if ...
- This new update sucks, I have to now purchase premuim just to see the lyrics, I promise you spotify that this won't make your profits rise 😊, it just makes your app/website a*s, so I suggest that yo...
-
-
- Moderator
- 114 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 114 Views
- 1 comments
- 0 votes
Plano para amigos(plano friends)
Varias pessoas querem compartilhar um plano mas nem sempre são com familiares muitas vezes são com amigos e claro o grupo pagando sua parte e todos usufruindo é o que mais importa se tem o plano família poderia ter o de amigos também
- Varias pessoas querem compartilhar um plano mas nem sempre são com familiares muitas vezes são com amigos e claro o grupo pagando sua parte e todos usufruindo é o que mais importa se tem o plano famí...
-
-
- Moderator
- 100 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 100 Views
- 1 comments
- 0 votes
Plano Profissional Premium
Para pessoas que usam o spotify para trabalhar seria bom ter um plano que os beneficiasse e lhe dessem as ferramentas necessárias para fazer bem
- Para pessoas que usam o spotify para trabalhar seria bom ter um plano que os beneficiasse e lhe dessem as ferramentas necessárias para fazer bem
-
-
- Moderator
- 106 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 106 Views
- 1 comments
- 0 votes
Reembolso, quero cancelar minha conta e pedir o reembolso pois não quero mais o premium
Quero pedir o reembolso, pois, estava tentando cancelar o plano a algum tempo, mas não sabia onde cancelava no aplicativo. Pensei que, quando fossem pedir o dinheiro da assinatura, iriam me dar a opção de cancelar, mas, só tiraram o dinheiro da minha...
- Quero pedir o reembolso, pois, estava tentando cancelar o plano a algum tempo, mas não sabia onde cancelava no aplicativo. Pensei que, quando fossem pedir o dinheiro da assinatura, iriam me dar a opç...
-
-
- Spotify Star
- 79 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 79 Views
- 1 comments
- 0 votes
Playing order
I would love to see new option to choose the playing order in our playlists. Now we can choose by playing music in recently added order, sorted my Artists name, Title of the song, album title or shuffle. Can you please add options playing the songs f...
- I would love to see new option to choose the playing order in our playlists. Now we can choose by playing music in recently added order, sorted my Artists name, Title of the song, album title or shuf...
-
-
- Moderator
- 91 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 91 Views
- 1 comments
- 0 votes
Possibility to change the speed of audiobooks.
It‘s only available for podcasts. And I would love it to listen faster to my fave audiobooks!
- It‘s only available for podcasts. And I would love it to listen faster to my fave audiobooks!
-
-
- Moderator
- 87 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 87 Views
- 1 comments
- 0 votes
[Android] Please allow list of tracks with their play button
Thank you for making spotify available for android users like us. However, the lack of the ability to play a specific track from an album is frustrating. In albums, sometimes songs that are not in the album are added automatically and when I open the...
- Thank you for making spotify available for android users like us. However, the lack of the ability to play a specific track from an album is frustrating. In albums, sometimes songs that are ...
-
-
- Moderator
- 72 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 72 Views
- 1 comments
- 0 votes
graded scale of song rankings for DJ generated playlists
Allow the user to rank a random sampling of their liked songs from its nice to here this for nostalgia every now and then to I could listen to this all day for a week and not get tired of it. Then let the DJ AI use it to remix their playlist to be mo...
- Allow the user to rank a random sampling of their liked songs from its nice to here this for nostalgia every now and then to I could listen to this all day for a week and not get tired of it. Then le...
-
-
- Moderator
- 90 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 90 Views
- 1 comments
- 0 votes
Not very handy on CarPlay
When I start my Car, CarPlay automatically starts Spotify. But the problem is, I always have to switch to the „songmenu“ (where you can switch to next song, pause, previous song, set as song I like, etc.). This isn‘t very practically. Apple Music for...
- When I start my Car, CarPlay automatically starts Spotify. But the problem is, I always have to switch to the „songmenu“ (where you can switch to next song, pause, previous song, set as song I like, ...
-
-
- Moderator
- 109 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 109 Views
- 1 comments
- 0 votes
Accounts for singles
Dear Spotify. You have great options for families, students and couples when it comes to sharing accounts. As more people are living the single life, it would be nice if you would consider to provide a sharing solution for singles. Maybe a Duo versio...
- Dear Spotify. You have great options for families, students and couples when it comes to sharing accounts. As more people are living the single life, it would be nice if you would consider to provide...
-
-
- Moderator
- 89 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 89 Views
- 1 comments
- 0 votes
fix the fullscreen visualizer on PC
Hi, just wanted to ask if you could fix the fullscreen "visualizer" on PC. When the cursor is moving, the album cover sits on top of the play bar on the left of the screen. But when the cursor stops moving (or leaves said screen), the album cover doe...
- Hi, just wanted to ask if you could fix the fullscreen "visualizer" on PC. When the cursor is moving, the album cover sits on top of the play bar on the left of the screen. But when the cursor stops ...
-
-
- Spotify Star
- 139 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 139 Views
- 1 comments
- 0 votes
Lots of Ideas, that I honestly should be paid for!
1. Make it so that you can custom edit playlist orders on your account that followers view2. Split artists you follow and friends you follow on your account, so it’s easier to see the difference3. Allow friends to comment on playlists4. Add being abl...
- 1. Make it so that you can custom edit playlist orders on your account that followers view 2. Split artists you follow and friends you follow on your account, so it’s easier to see the difference 3...
-
-
- Moderator
- 116 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 116 Views
- 1 comments
- 0 votes
Lyrics for Lana Del Rey's "Did you know that there's a tunnel under Ocean Blvd" album
Please, please, add the lyrics. Basically, because I need them.
- Please, please, add the lyrics. Basically, because I need them.
-
-
- Moderator
- 95 Views
- 1 comments
- 0 likes
-
Closed - Doesn't Meet Requirements
- 95 Views
- 1 comments
- 0 votes