Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

OLA BOA TARDE GOSTARIA DE VCS COLOCA FUNÇÃO PIX PRA PAGAMENTO NO APP

OLA BOA TARDE GOSTARIA DE VCS COLOCA FUNÇÃO PIX PRA PAGAMENTO NO APP FICA MELHOR PAGA

  • Casual Listener
  • OLA BOA TARDE GOSTARIA DE VCS COLOCA FUNÇÃO PIX PRA PAGAMENTO NO APP FICA MELHOR PAGA 
  • OscarDC
  • Moderator
  • 115 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 115 Views
  • 1 comments
  • 0 votes

More features for the DJ

I love the DJ but there needs to be some options to the DJ.For instance if the DJ plays a song that you don't like you can hit the button dont play this again.Also have a shuffle option for playing different songs after each track so you are not hear...

  • Casual Listener
  • I love the DJ but there needs to be some options to the DJ. For instance if the DJ plays a song that you don't like you can hit the button dont play this again. Also have a shuffle option for playi...
  • OscarDC
  • Moderator
  • 174 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 174 Views
  • 1 comments
  • 1 votes

Add code to Spotify vouchers and include "input voucher code" as payment option in the app

May I suggest that you include a code in your vouchers and have the option to input voucher code when paying through your app. In that way, it will be easier for users to pay using their vouchers.

  • Casual Listener
  • May I suggest that you include a code in your vouchers and have the option to input voucher code when paying through your app. In that way, it will be easier for users to pay using their vouchers.
  • Vasil
  • Moderator
  • 114 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 114 Views
  • 1 comments
  • 0 votes

Sugerencia para ingreso de Música

Hola! Me gustaría poder escuchar ''Finnebassen feat. Gundelach - You Will Never Sleep (Original Mix)''. Espero les sirva y acepten respetuosamente esta propuesta. Desde ya, saludos! Lucas

  • Casual Listener
  • Hola! Me gustaría poder escuchar ''Finnebassen feat. Gundelach - You Will Never Sleep (Original Mix)''. Espero les sirva y acepten respetuosamente esta propuesta. Desde ya, saludos! Lucas
  • osornios
  • Spotify Star
  • 95 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 95 Views
  • 1 comments
  • 0 votes

Segurança de 2 fatores

A minha conta por algum motivo ainda não descoberto está sendo constantemente invadida, e não logo em outros locais, só na Alexa, notebook (meu) que fica em casa. Sugiro colocar a autenticação de 2 fatores com pin enviado pelo celular em caso de novo...

  • Casual Listener
  • A minha conta por algum motivo ainda não descoberto está sendo constantemente invadida, e não logo em outros locais, só na Alexa, notebook (meu) que fica em casa.   Sugiro colocar a autenticaç...
  • OscarDC
  • Moderator
  • 94 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 94 Views
  • 1 comments
  • 0 votes

Child’s lullaby

Please add Tonya Goodman “a child’s gift of a lullaby” to kids Spotify. It is available on the regular Spotify but not the kids and my kids listen to it every night to go to sleep

  • Casual Listener
  • Please add Tonya Goodman “a child’s gift of a lullaby” to kids Spotify. It is available on the regular Spotify but not the kids and my kids listen to it every night to go to sleep
  • OscarDC
  • Moderator
  • 81 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 81 Views
  • 1 comments
  • 0 votes

Add relevant content to kids app

The audiobooks our kids like the most are not available in the kids app, but only in the standard app. That doesn’t make sense, as those audiobooks are made for kids. It even forced us to create adult accounts for the kids. I suggest Spotify improves...

  • Casual Listener
  • The audiobooks our kids like the most are not available in the kids app, but only in the standard app. That doesn’t make sense, as those audiobooks are made for kids. It even forced us to create adul...
  • OscarDC
  • Moderator
  • 87 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 87 Views
  • 1 comments
  • 0 votes

Musica tutoria

Es la playlist de 3 eso B

  • Casual Listener
  • Es la playlist de 3 eso B
  • Maria
  • Moderator
  • 74 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 74 Views
  • 1 comments
  • 0 votes

New content

Unlike tik tok and other platforms, I feel that finding new content on Spotify to be particularly difficult. While I know music is a different medium to videos, and people enjoy making playlists of songs to listen to repeatedly , I feel as if Spotify...

  • Regular
  • Unlike tik tok and other platforms, I feel that finding new content on Spotify to be particularly difficult. While I know music is a different medium to videos, and people enjoy making playlists of s...
  • Maria
  • Moderator
  • 119 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 119 Views
  • 1 comments
  • 0 votes

Spotify Jukebox

Propose and play your favorite song in your favorite bar, cafe, or restaurant...

  • Casual Listener
  • Propose and play your favorite song in your favorite bar, cafe, or restaurant...    
  • Maria
  • Moderator
  • 119 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 119 Views
  • 1 comments
  • 0 votes

[Web player] settings

Hi, I manly use the web player on Chromebook and I would be SUPPER happy if you made setting for because I'm tired of listening to music when random songs pop up that is not on my playlist and I can't stop it because I'm on web player? I think it's a...

  • Casual Listener
  • Hi, I manly use the web player on Chromebook and I would be SUPPER happy if you made setting for because I'm tired of listening to music when random songs pop up that is not on my playlist and I can'...
  • Maria
  • Moderator
  • 99 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 99 Views
  • 1 comments
  • 0 votes

Song Addition

Hello I have been trying to find this song for Years and I have now been a to find it until now since I was scrolling on YouTube and I was wondering why it was not added onto the app, it is too good of a song to not be on the app https://youtu.be/hZw...

  • Casual Listener
  • Hello I have been trying to find this song for Years and I have now been a to find it until now since I was scrolling on YouTube and I was wondering why it was not added onto the app, it is too good ...
  • Maria
  • Moderator
  • 97 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 97 Views
  • 1 comments
  • 0 votes

Come Home Soon by the intruders

Spotify, stop changing the voices of amazing songs. Come Home Soon by the Intruders is like not very pleasant rn. I have to use Youtube to hear it, you’re losing money here bud. Get ur act together, bring it back pls. K thanks.

  • Casual Listener
  • Spotify, stop changing the voices of amazing songs. Come Home Soon by the Intruders is like not very pleasant rn. I have to use Youtube to hear it, you’re losing money here bud. Get ur act together, ...
  • Maria
  • Moderator
  • 308 Views
  • 2 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 308 Views
  • 2 comments
  • 0 votes

Premium feature unlocked for 14 days after a certain amount of minutes of listening

For example say someone listens and uses Spotify for maybe 2,000 minutes, which is over 32 hours, why not reward them for the time they spent listening by giving them the opportunity to get a free trial of premium for 7-14 days.

  • Casual Listener
  • For example say someone listens and uses Spotify for maybe 2,000 minutes, which is over 32 hours, why not reward them for the time they spent listening by giving them the opportunity to get a free tr...
  • Maria
  • Moderator
  • 91 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 91 Views
  • 1 comments
  • 0 votes

Il faut proposer une facturation car un compte perso peut aussi servir professionnellement

Bonjour, je suis confrontée à une vraie problématique car je ne peux pas obtenir de facture pour mes paiements. On m'a expliqué que Spotify est destiné à un usage personnel et non professionnel. Mais mon compte personnel me sert aussi à un usage prof...

  • Casual Listener
  • Bonjour, je suis confrontée à une vraie problématique car je ne peux pas obtenir de facture pour mes paiements. On m'a expliqué que Spotify est destiné à un usage personnel et non professionnel. Mais...
  • osornios
  • Spotify Star
  • 125 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 125 Views
  • 1 comments
  • 0 votes

The ability to select multiple songs at the same time to quickly mass add songs to playlists

Ok, please enable normal mouse functions on the pc version for Spotify. It is waaaaaaaaaaaaaaaaaay too much work for people like me who has 2000, 3000, 4000+ songs in their liked play list, and to mass convert songs into specific playlists is a pain ...

  • Casual Listener
  • Ok, please enable normal mouse functions on the pc version for Spotify. It is waaaaaaaaaaaaaaaaaay too much work for people like me who has 2000, 3000, 4000+ songs in their liked play list, and to ma...
  • Novy
  • Moderator
  • 91 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 91 Views
  • 1 comments
  • 0 votes

min/max release date and listens filtering on /recommendations endpoint

Extra filtering should be added to the /recommendations endpoint to allow the retrieval of tracks that were released between a specific date range, and have a minimum/maximum listen count. This would allow recommendations to be received for a specifi...

  • Music Fan
  • Extra filtering should be added to the /recommendations endpoint to allow the retrieval of tracks that were released between a specific date range, and have a minimum/maximum listen count. This would...
  • Novy
  • Moderator
  • 109 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 109 Views
  • 1 comments
  • 0 votes

followed artists releases chronological feed api endpoint

An endpoint should be added that allows you to query releases for all artists you follow in a chronological feed. This endpoint could be filtered in the standard way but with extra options for date ranges and to include/exclude specific artists only.

  • Music Fan
  • An endpoint should be added that allows you to query releases for all artists you follow in a chronological feed. This endpoint could be filtered in the standard way but with extra options for date r...
  • Novy
  • Moderator
  • 121 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 121 Views
  • 1 comments
  • 0 votes

what’s new api endpoint

An api endpoint should be added that lets you mimic the functionality of the whats new section on the spotify app.

  • Music Fan
  • An api endpoint should be added that lets you mimic the functionality of the whats new section on the spotify app.  
  • Novy
  • Moderator
  • 123 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 123 Views
  • 1 comments
  • 0 votes

Lyrics / Übersetzung

Hey,Ich würde mir eine Option wünschen in der man die Lyrics direkt in der App übersetzten kann.Lg

  • Casual Listener
  • Hey, Ich würde mir eine Option wünschen in der man die Lyrics direkt in der App übersetzten kann. Lg 
  • Novy
  • Moderator
  • 75 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 75 Views
  • 1 comments
  • 0 votes