Welcome back to Post of the Week. The blog post highlighting and rewarding one lucky Star for their accurate and helpful answers in our Community.
This weeks Post of the Week shout out goes to Rock Star Nico! Congratulations @Nico 🎉
Let's take a look at the issue and answer:
My problem is that i cant login into spotify on my iphone. I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times.
Pretty strange! It seems like nothing the user does is giving them access to their account. Lucky for this user, Nico had some helpful tips:
Hey! Welcome to the Spotify Community. ^^
That doesn't sound cool.
Have you tried to restart your app?
Let me know how it goes! ^^
Does this happen on 3G/4G, and WiFi?
Also, can you log in here: https://www.spotify.com/account/overview/ ?If so, do your country settings match your current location?
I think the user might have been very happy with this answer:
**bleep** i love you man... always got the 14 days message and didnt think this was the problem... thanks it worked!
Great stuff, Nico. A month of Premium is on the way!
You can find the full conversation here.
Thanks @Chris! ^^
Hello! A few weeks ago I became a premium user. Subsequently, I made a factory restoration of my cell phone. Now, Spotify does not recognize my cell phone with a Premium account. Please help me.
Great work @Nico!
Thanks! ^^ @crematedman
Well deserved, congrats Nico!
Thanks @KatesHere! ^^
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